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  • Archived

Firefox for Android freezes regularly

I've been using Firefox for decades on all my devices and all my many Android phones. In the last 2 or 3 months Firefox (on my mobile only) randomly becomes completely un… (read more)

I've been using Firefox for decades on all my devices and all my many Android phones. In the last 2 or 3 months Firefox (on my mobile only) randomly becomes completely unresponsive. All the tabs I have open are still visible but nothing moves, I can't change pages or make be searches. It's completely frozen. I tried closing the app, restarting the phone. The only thing that fixes it is to uninstall the app and reinstall it. That works for a few weeks until it freezes again.

I've now uninstalled it 3 times already. It's starting to get quite inconvenient. I have to use Chrome because Firefox won't work.

I have an Oppo A74 5G my operating system is always up to date and so are all my apps. Please fix this problem. Thank you

Asked by valegombi 1 year ago

Last reply by Paul 1 year ago

FirefoxCP eating up CPU cycles

All of a sudden with the past week or so I've been having problems writing emails because as I type my words get cutoff and I have to wait for a second or two to start en… (read more)

All of a sudden with the past week or so I've been having problems writing emails because as I type my words get cutoff and I have to wait for a second or two to start entering letters again. It happens all of a sudden and even occurred when I was entering data to join the forum just now. I looked at the tasks that were running to see if anything there was impacting the performance of the system and found tasks labeled "FirefoxCP Insulated Web Content" running and eating up CPU cycles, up to 48% while in priority position. Sometimes I had up to 6 of these tasks going at one time. What is going on and how can I correct this situation because it's impacting my ability to use any functions that require data entry.

Asked by nfapok 3 months ago

Last reply by nfapok 3 months ago

  • Archived

Firefox seems to hang when doing a new search

Hi, I have the latest firefox on my Samsung A54 5G (and previously on my A71). I'll open firefox, do a few searches and eventually I'll do a search and firefox goes back … (read more)

Hi, I have the latest firefox on my Samsung A54 5G (and previously on my A71). I'll open firefox, do a few searches and eventually I'll do a search and firefox goes back to the last search results and does NOT show any links related to the new search. If I kill firefox and restart it, it works again. The problem is more irritating than it might sound because it seems to happen too frequently when I am trying to look something up - but when I try to reproduce the issue it's hard to reproduce. The key element may be that I need to have firefox open and idel for a while before the problem occurs. Any advice is welcome!

Asked by jwillard432 1 year ago

Last reply by Paul 1 year ago

  • Archived

Firefox on android brakes after put into background process

After I want to multitask on my phone and switch between the browser and other app. The page becomes blank and refresh button doesn't work. I need to open a new card to … (read more)

After I want to multitask on my phone and switch between the browser and other app. The page becomes blank and refresh button doesn't work.

I need to open a new card to continue using the website loosing all temporary changes made to it.

Redmi note 11 pro 5g with 6gb of ram

Issue was present for at least 6 months.

Asked by palusinskijerzy 10 months ago

Last reply by palusinskijerzy 10 months ago

  • Archived

Firefox for Android crashes or freezes after sometime it is put in the background

Listening to audiobooks made me notice this problem, often whilst my phone is turned off and the audiobook is playing in the background on a tab on firefox the audio woul… (read more)

Listening to audiobooks made me notice this problem, often whilst my phone is turned off and the audiobook is playing in the background on a tab on firefox the audio would just stop and i would find either that firefox was still open but unloaded all the tabs, or that it simply crashed. I thought this was a thing that solely happened when playing audio in the background but then i noticed that it is actually a general problem when firefox is kept open in the background. It doesnt happen after a set amount of time, sometimes it happens immediately, sometimes after like 10 minutes that it is kept in the background. How can i fix this? its very annoying.

Asked by emixy06 8 months ago

Last reply by Paul 8 months ago

  • Archived

Hang at random times at random webpages.

As the title says, I got a problem with Android version of Firefox that sometimes on some webpages it just hangs and doesn't load the page at all. While it's hanging ther… (read more)

As the title says, I got a problem with Android version of Firefox that sometimes on some webpages it just hangs and doesn't load the page at all. While it's hanging there if i try to open extension settings it doesn't even load that, just opens blank page. Only way around it is to close tab and try again later. Sometimes i can just close tab and on next try it works, sometimes it just doesn't. I've had same issue with PC version of Firefox and it seems to be fixed after disabling HTTPS over DNS. On Android I've tried changing network.trr.mode to 5 but with no luck. Also ive tried disabling extensions and changing some options but whatever I do it just still keeps happening. Btw its a new install after years of not using Firefox, perhaps because of the same issue.

Asked by MandandM 6 months ago

Last reply by MandandM 6 months ago

  • Archived

Firefox freeze and crash

When reading the site https://hellasjournal.com after a while Firefox freezes and crashes. It's not a site problem because with Chrome works fine. … (read more)

When reading the site https://hellasjournal.com after a while Firefox freezes and crashes. It's not a site problem because with Chrome works fine.

Asked by c.i.christodoulou2 1 year ago

Last reply by Paul 1 year ago

  • Archived

My phone tabs are hang when using firefox on andriod

Version: FF Android 101.2.0 (plus other version stuff I can provide if needed), Android 12 Hi there, I wanted to report an issue I've been experiencing on a popular news… (read more)

Version: FF Android 101.2.0 (plus other version stuff I can provide if needed), Android 12 Hi there,

I wanted to report an issue I've been experiencing on a popular news site, which seems to have been ongoing for several months now. I'm not sure if anyone else has been having this problem or if it's just me, but I thought it was worth bringing up.

The website in question is . https://alightmotion.net/

My expected behavior when browsing this site is to be able to open links and download files in the background while continuing to browse. However, I've noticed a few issues:

After opening a few tabs, Firefox for Android will hang for almost 30 seconds before doing a deep redraw/repaint of all tabs. It then functions normally until I try to open another background tab from the same website. During the hang, the tab interface continues to redraw, but the pages themselves do not repaint, and no tap events work. When the hang time ends, the pages appear to redraw from scratch, and the context pop-up for the third long-press appears on top of the tab I was looking at. This issue is 100% reproducible for me. Long-press fails when attempting to open the third background tab, but the repaint failure occurs earlier. There seems to be something toxic happening.

Interestingly, when I go back to my Android Home screen after experiencing this issue, there is a deep refresh/repaint, as if the phone has been swapped out or the garbage collector has run.

I have tried clearing all browsing data and using a guest account on my phone, but the issue persists. I don't have any add-ons installed, and neither Chrome nor Firefox Desktop exhibit this behavior. It seems to be specific to Firefox for Android.

Thank you for your help!

Asked by clientwork7861 1 year ago

Last reply by Paul 1 year ago

  • Archived

Firefox on Motorola really laggy

Frequently crashes without warning, pages lag constantly where scrolling down is impossible, even after the page is refreshed. Creates way too many new tabs (like 50 a da… (read more)

Frequently crashes without warning, pages lag constantly where scrolling down is impossible, even after the page is refreshed. Creates way too many new tabs (like 50 a day) and ads mess up the design of the webpage.

Asked by tm5281520 1 year ago

Last reply by Paul 1 year ago

  • Archived

Firefox on Android freezing/crashing when pressing address bar while scrolling

My phone is on Android 13 with the latest Firefox update. Under "Crashes" in Settings, there isn't much. Here's a video: https://imgur.com/a/7etdWuL … (read more)

My phone is on Android 13 with the latest Firefox update. Under "Crashes" in Settings, there isn't much.

Here's a video: https://imgur.com/a/7etdWuL

Asked by lakimens 1 year ago

Last reply by Paul 1 year ago

  • Archived

"in-app" browser going dark after switching apps or screen timeout

When I open a link within another app, like Facebook or Discord, it usually opens a version of Firefox inside that app, without all the full features. And that's fine, be… (read more)

When I open a link within another app, like Facebook or Discord, it usually opens a version of Firefox inside that app, without all the full features. And that's fine, because usually I just want to read whatever it is quickly, and move on. However, I've noticed that if I change apps or let the screen time out when I have one of these links open, the screen will be black or blank when I open it again. I have to go back and click the link again to make it load. Refreshing doesn't work, and if I go to the menu and click "Open in Firefox" after this happens, that tab will never load. I have to copy the URL and open a new tab to load it.

Obviously, I can get around this by choosing the "Open in Firefox" option as soon as I load the page in the first place, but I don't really want to have to open a new tab in my browser every time I want to read a news article on FB or open a meme someone sent me. Overall, I really love Firefox, but this is a problem I didn't have with Chrome, and I'm not seeing anything in the settings to change it. Is this a common issue, and can it be fixed?

Asked by mrk34 1 year ago

Last reply by Paul 1 year ago

  • Archived

Fire fox locking up

When using Firefox on an iPhone 13 mini it keeps locking up stuck on a web page and nothing will clear it unless I reboot the iPhone the all ok it’s so bad now I can’t us… (read more)

When using Firefox on an iPhone 13 mini it keeps locking up stuck on a web page and nothing will clear it unless I reboot the iPhone the all ok it’s so bad now I can’t use Firefox as my default browser

Asked by bobfell 1 year ago

Last reply by Paul 1 year ago

  • Archived

FFox 116 freezes on iPhone 8

Hello Since the release of 116 for iPhone, my iPhone 8 freezes. I have to switch the phone off and reboot it. Only for it to occur a few minutes later. I know from the co… (read more)

Hello Since the release of 116 for iPhone, my iPhone 8 freezes. I have to switch the phone off and reboot it. Only for it to occur a few minutes later. I know from the comments on the App Store that I’m not the only one.

I’m running iOS 16.6, with around 21GB of free space.

Thanks for your prompt attention. I’m having to use the G**gle app to get round this problem, which doesn’t sit well with me.

Jan

Asked by jjackson3 1 year ago

Last reply by Paul 1 year ago

  • Archived

Webpage freeze issue

Webpage freezes randomly recently. Need to close the app manually every time and restart all the searches or type the website afterwards. Please fix the problem. I am usi… (read more)

Webpage freezes randomly recently. Need to close the app manually every time and restart all the searches or type the website afterwards. Please fix the problem. I am using the most updated version of firefox in IOS.

Have never been encountered this problem before.

Asked by mytinachui 1 year ago

Last reply by Paul 1 year ago

  • Solved
  • Archived

videos freezing on any site

Hi. Around the last few days of July the videos on Youtube started freezing like when they stop playing to load, except it never stops loading and continue the video. Whe… (read more)

Hi. Around the last few days of July the videos on Youtube started freezing like when they stop playing to load, except it never stops loading and continue the video. When I skip ahead it plays for a few seconds and then stops again. I tried playing videos on other sites, and the same thing happens. The Youtube app works perfectly, and so does the Netflix app and the Chrome app - so I know it's a problem particular to the Firefox app. I removed most of my add-ons to test and it didn't help (the only ones I didn't remove are the uBlock Origin and the Search by Image ones). Also tried uninstalling and installing the app again, but no dice. Any idea how I can fix that?

Asked by Debellatis 1 year ago

Answered by Debellatis 1 year ago

Always Freeze when typing a name when logging in to Gmail

For some reason, every time I log in to Gmail and start writing a name in the email column, just after writing 2 characters, Firefox immediately freezes. I've reinstalled… (read more)

For some reason, every time I log in to Gmail and start writing a name in the email column, just after writing 2 characters, Firefox immediately freezes. I've reinstalled, I've cleared all data (browsing history, cookies and cache), I've reset, but the problem still exists. But if I log in with another account, Gmail can be accessed smoothly.

Asked by umarfworks 2 months ago