Showing questions tagged:

Deleting a gmail based account from Thunderbird

I currently use Thunderbird 128.3.1esr (32-bit). I monitor 5 different gmail based accounts from it. The primary issue is that I have removed one account from the "sett… (read more)

I currently use Thunderbird 128.3.1esr (32-bit). I monitor 5 different gmail based accounts from it. The primary issue is that I have removed one account from the "settings : Account Actions " dropdown several times and every time I reboot my windows box the old account returns. A lesser issue but still a distractor is that my Message View Layout returns to the default on the same regular reboot. How can I permanently delete the account??? and if it's a twofer, have my message view choice remain?? Thanks. Bob.

Solved Archived 5 60

i can't receive emails thru TB but yet I can send and receive on my Iphone

Hi there......I have been attempting to get my TB to work on my thru my hosting web provider but have not been successful. I have used all of the incoming server and out… (read more)

Hi there......I have been attempting to get my TB to work on my thru my hosting web provider but have not been successful. I have used all of the incoming server and outgoing server suggestions and have not been able to receive emails with TB on my desktop. I can send and receive on my iphone but not thru TB. I have also tried manual config but no cigar. I was hoping to call TB support but I see that is not possible, only thru community support. If anyone can help me I would greatly appreciate it. I guess I will look to see if I get any responses thru my gmail acct which is pfbobbo.

Thanks so much in helping with this frustrating situation.

Bob

Archived 5 160

Duplicate email

Somehow, I now have a duplicate email account. Changes to either one are reflected in the other account. So if I delete one, the other one will be duplicated. Also rec… (read more)

Somehow, I now have a duplicate email account. Changes to either one are reflected in the other account. So if I delete one, the other one will be duplicated. Also recently, each received email is duplicated.

I can live with each duplicated email but would like to get rid of the duplicated account.

Thanks, Sue

Archived 5 310

I paid to renew license, but it hasn't been registered.

Two days ago I paid to renew my Thunderbird license, but I still am getting a message that I need to renew my license. Also, when I try to write an outgoing email, Thund… (read more)

Two days ago I paid to renew my Thunderbird license, but I still am getting a message that I need to renew my license. Also, when I try to write an outgoing email, Thunderbird freezes up, and I have to shut it down before I can use it again. I also lose whatever message I was writing.

Archived 5 200

Can't log into Mozilla Account

When I try to log into sync with firefox, I get asked for an email code rather than the 2fa totp token I normally use. When I use the code I've been emailed I get an erro… (read more)

When I try to log into sync with firefox, I get asked for an email code rather than the 2fa totp token I normally use. When I use the code I've been emailed I get an error that says "Bad Request". I can't log in on either of my computers. I've attached the error.

Solved Archived 5 344

Good morning, It's been a week since I can no longer connect to sfr mail with Mozilla on my computer, with Google Chrome it works.. Can you help me resolve this problem? Thank you in advance. Sincerely. Icône de validation par la communauté

Good morning, It's been a week since I can no longer connect to sfr mail with Mozilla on my computer, with Google Chrome it works. SFR customer service made me do a few t… (read more)

Good morning, It's been a week since I can no longer connect to sfr mail with Mozilla on my computer, with Google Chrome it works. SFR customer service made me do a few things but without success. Can you help me resolve this problem? Thank you in advance. Sincerely.

Archived 5 120

I need help to add my account

I have an Outlook account and it's arif_dulger10@hotmail.com and I added this one to Thunderbird without a problem but I also have a Gmail account and it's arif_dulger10@… (read more)

I have an Outlook account and it's arif_dulger10@hotmail.com and I added this one to Thunderbird without a problem but I also have a Gmail account and it's arif_dulger10@hotmail.com yes this is a Gmail account and I'm having problem while trying to add it to Thunderbird. How do I add this Gmail account to Thunderbird?

Archived 5 220

HELP! All my contacts are suddenly missing from my address book!

I opened Thunderbird this morning and all my email contacts are missing from my address book! How can I restore them? I do a profile backup every night at 9:30pm. Are my … (read more)

I opened Thunderbird this morning and all my email contacts are missing from my address book! How can I restore them? I do a profile backup every night at 9:30pm. Are my contacts in this profile? If so, how can I restore my address books? I am in a panic! I don't understand how this could happen. Please help!

Archived 5 140

Please cancel my subscription

My checking account was just billed for another month of Thunderbird. To the best of my ability, I have already requested that my subscription be cancelled. I use Tuta.… (read more)

My checking account was just billed for another month of Thunderbird. To the best of my ability, I have already requested that my subscription be cancelled. I use Tuta. Please cancel my subscription/billing. Many Thanks, Ron Axelson [edited email from community support forum] @tuta.com

Archived 4 484

I changed my Thunderbird password last Friday and have not been able to see those emails on my S23. WHY?

I called Samsung, Tmobile, Geek Squad and Costco where I purchased my S23. I cannot receive emails had been ever since I had a cell phone and nearly 3 years ago when I p… (read more)

I called Samsung, Tmobile, Geek Squad and Costco where I purchased my S23. I cannot receive emails had been ever since I had a cell phone and nearly 3 years ago when I purchased my S23. I cannot log into Microsoft because my account is block. I want to keep my current email address with Ionos.com. Please help me. Jay

Archived 4 331

All Sync Data Was Removed Upon Password Reset

I submitted this as a bug report but I will also submit this here to see if anyone has any information or a solution. After resetting my password, none of my sync data fr… (read more)

I submitted this as a bug report but I will also submit this here to see if anyone has any information or a solution.

After resetting my password, none of my sync data from before the install is there. Only the sync data from my laptop, but even on my laptop it no longer lists my old computer, it is as if my PC from before the new OS has simply been deleted from the sync logs. In fact, my sync logs only go back to the moment I changed my password. I am not sure how to proceed as it appears that there aren't even any traces of my sync from before this point.

It would be nice if I could get the old tabs I had open on my desktop before I changed my OS, but it's not exactly a "world ending" situation.

Solved Archived 4 282

get rid of win 10 support end remminder or i take firefox to court

how get rid of win 10 support end remminder that has only started appearing since last update. if it is not removed i will take firefox to court. this pc supposedly does … (read more)

how get rid of win 10 support end remminder that has only started appearing since last update. if it is not removed i will take firefox to court. this pc supposedly does not support win 11 and i would never consider installing win 11 on any pc. i am not in a position to buy a new pc and i would not use win 11 anyway. you are clealy in cahoots with microsoft who are robbing bastards. i am contemplating going over to ubuntu. microsoft have clealy [expletive] themselves. typical american logic grab as much money as you can. if i cannot get rid of this reminder that has suddenly started appearing accross top of window. i will look for a different browser to use.

Archived 4 120

Firefox is blocking access to my ins account

'Some time ago I suddenly stopped being able to log into my Aetna health account on the Aetna web site. When I typed in my user ID and password I get the following messa… (read more)

'Some time ago I suddenly stopped being able to log into my Aetna health account on the Aetna web site. When I typed in my user ID and password I get the following message: "System temporarily unavailable. Please try again later." It's been like this since last March.

I just now tried logging in on my IPad and Microsoft Edge and had no problem logging with either one. This means that Firefox has to be causing the problem.

How do I fix the problem?

Archived 4 201

Unable to complete adding new email account in TB

I added new email account on TB, all goes well, until I get oversized screen that asks me to click 'allow', but I don't see an allow button anywhere. Unable to shrink the… (read more)

I added new email account on TB, all goes well, until I get oversized screen that asks me to click 'allow', but I don't see an allow button anywhere. Unable to shrink the screen size. The only way to get out of that screen is to click ESC to return to the prior install screen (which is normal sized). I have no idea how to complete this new email account installation. Any suggestions are welcome!

Archived 4 171

return to old profile

how do I return to my old profile. all my subfolders were in it and the latest version shows email from 2012 on top and all my add ons are gone. This is terrible and has … (read more)

how do I return to my old profile. all my subfolders were in it and the latest version shows email from 2012 on top and all my add ons are gone. This is terrible and has created a HUGE problem.

Archived 4 80

Mozilla message says I'm running Win 10, but my system says Win 11

Earlier I logged in to Firefox to pose a question. Checking email, I had a notice from Mozilla that my account was used to sign in: Firefox on Windows 10 / United State… (read more)

Earlier I logged in to Firefox to pose a question. Checking email, I had a notice from Mozilla that my account was used to sign in: Firefox on Windows 10 / United States (estimated) / Thursday, Oct 23, 2025.

Does Firefox think I'm using Win 10??? I checked my computer and it verifies that I am running Win 11 with all updates.

Call me confused. Or is this a non-issue? I ask because I'm trying to get into a member website and after I login, it takes me to a page that is for new signers ... not an existing member. Has happened several times.

Thanks,

Ron

Solved Archived 4 263

Thunderbird lokale Ordner

Guten Tag, ich habe einen neuen PC mit windows 11. Auf dem alten PC mit windows 8 konnte ich Thunderbird nicht mehr geöffnet werden mit dem Hinweis " findet XPCOM nicht … (read more)

Guten Tag, ich habe einen neuen PC mit windows 11. Auf dem alten PC mit windows 8 konnte ich Thunderbird nicht mehr geöffnet werden mit dem Hinweis " findet XPCOM nicht " .

Nun fehlen alle lokalen Ordner ( und die sind wichtig ! ) Wie kann ich die in der neuen Version einfügen ?

ich bin leider nicht sehr bewandert in Computerangelegenheiten und im Profilordner sind diese ganzen Unterordner nicht mehr drin. BITTE DRINGEND UM HILFE !!!! DANKE

Archived 4 161