Showing questions tagged: Show all questions
  • Solved

Cannot enter credentials for gmail

I've been trying to add gmail account to thunderbird, but everytime the built-in browser get stucked. I tried open the url in edge, but after authorizing it says localhos… (read more)

I've been trying to add gmail account to thunderbird, but everytime the built-in browser get stucked. I tried open the url in edge, but after authorizing it says localhost reject to connect. I've also closed all the firewall but it didn't help. The picture uploaded is where i get stucked. I've erased the password part. Any help is greatly appreciated.

Asked by bird vegetable 2 weeks ago

Answered by bird vegetable 2 weeks ago

how the heck can I re-order my accounts when sending an e-mail?

I have two email accounts. One is about 2% of my email sending and one is 98% of my email sending. One of them is the default choice when I create a new message to send. … (read more)

I have two email accounts. One is about 2% of my email sending and one is 98% of my email sending. One of them is the default choice when I create a new message to send. Guess which one is the default?

How the absolute F do I get TB to re-order these so that I am not sending so many messages from the wrong address?

Do I need to set up a completely different profile for TB and only launch into that when I am going to send from the lesser-used account? What the heck do I have to do?

- ray

Asked by RayKiddy 3 weeks ago

Last reply by sfhowes 4 days ago

  • Solved

Local Folders missing

My local folders are missing. There is nothing in my profiles to recover from. This is the second time this has happened after a Thunderbird update. Last time the loca… (read more)

My local folders are missing. There is nothing in my profiles to recover from. This is the second time this has happened after a Thunderbird update. Last time the local folder were found in my profile and I was able to restore them, This time there is nothing to restore. Has this happened to other users?

Asked by dbw6 3 weeks ago

Answered by dbw6 2 weeks ago

  • Solved

Unable to sign in to google Account

I have been unable to sign in to google accounts on 3rd party websites for a while now. I'm using firefox develloper edition. i do not have this issue with normal firefox… (read more)

I have been unable to sign in to google accounts on 3rd party websites for a while now. I'm using firefox develloper edition. i do not have this issue with normal firefox

every time i try to sign in i get redirected to https://support.google.com/accounts/a.../32050?hl=en

Heres some of the things i tried:

  • Clear cache and cookies
  • "repair" Firefox from the uninstaller
  • Reinstall Firefox

To be honest it is quite a bit annoying and i cannot find a solution thanks in advance for any help

Asked by manu2107el 4 months ago

Answered by manu2107el 4 months ago

Xfinity / Comcast Email issue

Can't seem to get thunderbird to connect to my xfinity (comcast.net) email... tried full reinstalls, changing the password, and all the steps in this: https://support.moz… (read more)

Can't seem to get thunderbird to connect to my xfinity (comcast.net) email... tried full reinstalls, changing the password, and all the steps in this: https://support.mozilla.org/en-US/questions/1437228

As well as trying "normal password" instead of OAuth2. The OAuth2 option does not seem to generate a pop-up to authorize that way. Using other 3rd party and logging in via browser also work.

Does thunderbird need to update something to fix the issue? Its been only a few weeks now for me that this was an issue.

Asked by jro2018tx 1 month ago

Last reply by DavidGG 3 days ago

  • Solved

This error comes up everytime my computer turns on or wakes up

Every time I wake my computer up or start it, I get the attached error about a profile not being compatible. I did switch to the ESR release channel a while back, but I d… (read more)

Every time I wake my computer up or start it, I get the attached error about a profile not being compatible. I did switch to the ESR release channel a while back, but I deleted the old profiles; the folder is gone and the profile manager shows only the ESR profile. I have also tried to prevent firefox from starting on startup, but it keeps happening. Does anyone know how to prevent this error from happening, or have any ideas of how to investigate what's going on further?

Asked by PhaedraFlux 2 months ago

Answered by jscher2000 - Support Volunteer 2 months ago

  • Solved

Accessing the address book programmatically?

Hi, I would like to integrate the user's address book (or more specifically the contact details of the current user) into my own (c++) desktop (Windows/MacOS/Linux) appl… (read more)

Hi,

I would like to integrate the user's address book (or more specifically the contact details of the current user) into my own (c++) desktop (Windows/MacOS/Linux) application for the user's convenience.

Is this possible at all? If so, where can I start reading to find out how to do this?

(If it's not possible through an API, is the address book file format documented somewhere, so I can read it directly?)

I don't need write access. I just need to be able to read the user's contacts.

Cheers, James

Asked by James 1 month ago

Answered by david 1 month ago

  • Solved

easy youtube video downloader

Over the past few days (Oct. 18, 2024) the green Download button has been missing. When can we look forward to the fix? Have uninstalled & reinstalled twice. Thank… (read more)

Over the past few days (Oct. 18, 2024) the green Download button has been missing. When can we look forward to the fix? Have uninstalled & reinstalled twice. Thanks.

Asked by illyannabadinoff 3 months ago

Answered by illyannabadinoff 3 months ago

Copy profiles rather than export/Import to new existing Thunderbird?

Hi, Somewhat of a green small fish here. Apologies if this has been asked and answered many times before. Currently: wanting to transfer several existing Thunderbird p… (read more)

Hi,

Somewhat of a green small fish here.

Apologies if this has been asked and answered many times before.

Currently: wanting to transfer several existing Thunderbird profiles from Old Vista laptop to newer Windows 7 laptop that already has an existing Thunderbird setup with 3 existing profiles.

Export is taking a long time on he old Vista laptop.

Q? Can I copy existing profiles (folders) from old Vista laptop and paste them into the existing profiles folder on the newer Windows 7 laptop?

In summary...

Existing profiles on both old (source) laptop and new (destination) laptop.

Export from old laptop taking too long/Thunderbird hanging.

Q? Copy folders/profiles from old and paste folders/profiles into new?

Many thanks for all of your help in advance :O)

Asked by info12086 3 months ago

Last reply by david 3 months ago

Missing feature in Managing Email Accounts

hi all i miss a test connectivity button in the form, where i enter mail-server stuff. When i add a new mail account, tb test connectivity but when i have to edit somet… (read more)

hi all i miss a test connectivity button in the form, where i enter mail-server stuff. When i add a new mail account, tb test connectivity but when i have to edit something, i would like to test connectivity again in this dialog. Beside of this, Thunderbird is very useful to me and i support it with donations from time to time.

Cheers!

Asked by rh4 3 weeks ago

Last reply by Matt 3 weeks ago

  • Solved

Unable to log into Google accounts from Firefox

Hello, Sorry to disturb but its been two days and I am unable to access my Google accounts (work and private) through Firefox in anyway. I have done all the basic fixes I… (read more)

Hello, Sorry to disturb but its been two days and I am unable to access my Google accounts (work and private) through Firefox in anyway. I have done all the basic fixes I can think of but with no success. I have deleted caches, checked plug ins, rebooted Firefox went through the trouble shooting mode, followed advice in the community forum, tried logging in from Google linked accounts. Spoke to our internal IT support at work but nothing has solved the issue as yet, spoke to Google support.

My assumption is that it has to be the browser as I am able to log into google with another browser but Firefox is my preferred browser and would like to use it again as such.

Please advise.

Thank you Cait

Asked by Cait Ferguson 4 months ago

Answered by Paul 3 months ago

Deleting mail account

I have an old legacy comcast email account that I want to delete from Thunderbird because Xfinity keeps denying my login attempt to get email even though it's right. I ca… (read more)

I have an old legacy comcast email account that I want to delete from Thunderbird because Xfinity keeps denying my login attempt to get email even though it's right. I can go to Xfinity and use the same login info and check my mail there and it works. I want to delete the mail account in T-bird but it keeps coming back everytime I open the app. The delete mail account for that email is greyed out under delete account option. I know it probably has to do with the way I set up Thunderbird when I installed it.

I have tried every fix I found online but the check box to delete that email account remains greyed out and the login prompt keeps popping up followed by the message saying that login to that email has failed. Over and over. On the Xfinity site I have enabled the option to allow third party apps to retrieve emails and it has worked on and off thru the years but now it wont let Thunderbird in at all.

Any ideas? I could uninstall Thunderbird and re-enter just the working emails I want to monitor but I am afraid that I will lose a lot of info and I don't want that, or worse the new install will use all the same data again.

If the email was tied in somehow to the framework of Thunderbird upon installation is there a way to get that "remove account" not be greyed out?

Any thoughts are appreciated. Thank You

Rick

Asked by Rick Hansen 4 days ago

Last reply by sfhowes 2 days ago

SMTP thru outlook office 365 - DON'T WORK

Hi there, So, I have a professional account with outlook.office365.com for my professional email (which is aleclercq@sobemab.fr). But I use my personal email to contact … (read more)

Hi there,

So, I have a professional account with outlook.office365.com for my professional email (which is aleclercq@sobemab.fr). But I use my personal email to contact you right now. We have Black in Mail operating for all new email and then I can't get email from you unless you authenticate yourself.

Anyway, my configuration is : HP computer, windows 11 Professional (build 22631.4112) Thunderbird version 128.2.0esr (64-bit). Add-on Owl for exchange.

Now, when I launch Thunderbird, it connect properly and I do receive emails. All good.

But the problem comes when I want to SEND an email. It doesn' t work. I have attached some screenshots for you to see. It will be easier that way, I guess. I'll appreciate your help on that matter ASAP. Outlook is ok, but I can't stand it and I really want to use Thunderbird. :)

Thank you Best Regards Alexandre

Asked by aleclercq 5 months ago

Last reply by aleclercq 5 months ago

Plans for Thunderbird to support Microsoft Exchange Server?

Considering so many companies have adopted Microsoft Exchange/Outlook365 and their IT departments have locked out other communication protocols, are there any plans to ad… (read more)

Considering so many companies have adopted Microsoft Exchange/Outlook365 and their IT departments have locked out other communication protocols, are there any plans to address this in Thunderbird? Right now a lot of us can't use it because of this limitation. The only solutions so far appear to be Owl (for purchase) or DavMail (which requires a separate OpenJDK 8 installation). This is a fundamental need in Thunderbird rather than a third party add-on. I like the look of Thunderbird but, alas, am not able to use it.

Asked by Jerry Mahun 4 months ago

Last reply by Jerry Mahun 3 months ago

Problem in trying to add a second email account.

I have Thunderbird 128.4.2 (32 bit) on Windows 10 Home (64 bit). I want to add a second email account. To do this, I used File> New> Email Account. I entered the… (read more)

I have Thunderbird 128.4.2 (32 bit) on Windows 10 Home (64 bit). I want to add a second email account. To do this, I used File> New> Email Account. I entered the email address and password. TB found and entered a server configuration. The new email address appears in the Folder List but has only an Inbox folder after it. The other folders (Sent, Junk, Trash) are missing. Test messages show the new address in TB will send a message correctly except it hangs trying to save the sent message. The new address is unable to receive a message. Please advise how to get the new email account (outlook.com) set up in Thunderbird. Thank you.

Asked by tielking 2 months ago

Last reply by david 1 month ago

Media that requires quicktime, not playing

I followed [article] ten realised that at the top it recommends not using quick time so uninstalled it, however, after uninstalling quicktime, the browser plugin did not… (read more)

I followed [article] ten realised that at the top it recommends not using quick time so uninstalled it,

however, after uninstalling quicktime, the browser plugin did not appear so it would not have worked anyway.

What solutions are there to this?

when accessing my voicemails for work, I need to access their online storage and listen from there. I used to use chrome and there were no issues. now, using firefox, I am being told to install Quicktime My understanding is that chrome uses NPAPI plugin. is there something similar on firefox?

Asked by Paul McFarlane 3 weeks ago

Last reply by Paul McFarlane 3 weeks ago

Download Xfinity/Comcast email to Thunderbird

I am maxing out my Comcast email space allowance (10 gb) and want to move it all to my PC. (i don’t want an encrypted backup, but something readable.) I thought I could u… (read more)

I am maxing out my Comcast email space allowance (10 gb) and want to move it all to my PC. (i don’t want an encrypted backup, but something readable.) I thought I could use Thunderbird and set up a POP3 account on Thunderbird with the option to leave emails on the server. It downloaded only the Inbox, not the subfolders. I read on the Forum that that is what happens with POP3. My understanding of IMAP is that I don’t get the actual email on Thunderbird, because it stays on the Comcast server.

Is there a way to download all those emails and folders to Thundebird (to keep) and then delete them from Comcast? I don’t plan to use the Thunderbird client for my day-to-day email, simply to store the last 10 years of email.

I have tried to research the forum articles so that I don’t bother anyone needlessly, but can’t find an answer. Thank you.

Asked by Lrob 4 months ago

Last reply by Lrob 4 months ago

Multiple Account Advice

tl;dr: I need to import emails from multiple email addresses, view them as one folder tree, sort into folders, and yet leave the originals on the servers. Can Thunderbird… (read more)

tl;dr: I need to import emails from multiple email addresses, view them as one folder tree, sort into folders, and yet leave the originals on the servers. Can Thunderbird handle this?

Background: I used Outlook Express until Microsoft killed it, and have used Outlook 2013 since. Now Microsoft has forced me to abandon that due to Oauth2 not being supported, so I am looking for a replacement.

Thunderbird seems to be a recommended solution, but despite poking around in the community forums and help files, I am not finding straightforward answers to my questions on the current platform. (Side note: I have been using Firefox since it was Phoenix and then Firebird, and then Firefox, but never really used Thunderbird.)

This is what I need to do:

Set up MULTIPLE email accounts (about a dozen hotmail accounts, one yahoo, and nearly a dozen gmail accounts) to all come in to the same program.

Ideally, about 8 of these email accounts will be in their own IMAP-type listings to be kept separate, but the others would go into the same folder group. This had been happening with POP in the past, but I would be okay changing if there is something else that will do the same thing.

Once the POP emails come in, they should be sorted by rules into folders. For example, utility bills might come in on accounts email1 and email2, but due to the rules, all utility bills would go into a local folder called "Utility Bills." But if I go to reply to a message, the program would know which account it came from and be able to reply to it appropriately.

Also, all of these accounts should leave the original messages on the server so that they can be accessed remotely.

Is this something that can be done with Thunderbird? I'm finding conflicting answers and having problems trying to get it set up. It looks like I can't both pull it in to a single view AND sort into folders, but I may be missing an obvious setting somewhere.

Thanks!

Asked by LeiraHoward 2 months ago

Last reply by Toad-Hall 2 months ago

  • Solved

Live.com accounts no longer syncing

My live.com accounts are no longer syncing as of 10/01/24. I tried changing the authenication method to 0auth2 as suggested and restarted my computer. Now instead of ge… (read more)

My live.com accounts are no longer syncing as of 10/01/24. I tried changing the authenication method to 0auth2 as suggested and restarted my computer. Now instead of getting the notice that my password for my live accounts in incorrect, I get a message from thunderbird saying "The IMAP server imap-mail.outlook.com does not support the selected authentication method. How can I fix this? I tried changing my passwords to these 2 accounts and reentereing into thunderbird but to no avail.

Asked by Vikki Eley 3 months ago

Answered by Vikki Eley 3 months ago