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Update your sign-in technology before September 16th, 2024 to maintain email access.

Is Mozilla working on the below email I have received from Microsoft? "The safety and security of your information is top priority for Microsoft. To help keep your accoun… (read more)

Is Mozilla working on the below email I have received from Microsoft? "The safety and security of your information is top priority for Microsoft. To help keep your account secure, Microsoft will no longer support the use of third-party email and calendar apps which ask you to sign in with only your Microsoft Account username and password. To keep you safe you will need to use a mail or calendar app which supports Microsoft’s modern authentication methods. If you do not act, your third-party email apps will no longer be able to access your Outlook.com, Hotmail or Live.com email address on September 16th.


What do you need to do?

If you are receiving this email, you are currently using an email or calendar app that uses a less secure authentication method to connect to your Outlook.com email account. You will need to upgrade your third-party mail and calendar app to a version which supports modern authentication methods.

Microsoft provides free versions of Outlook for your PC, Mac, iOS, and Android devices which can be easily downloaded and connect to your email account. Using an updated version of an Outlook application will ensure you are connecting in the most secure way.

How can you set up your Gmail, Apple Mail, or other third-party mail application?

Various non-Microsoft applications will have their own steps for connecting to your Outlook.com email account using modern authentication methods. See our help article - Modern Authentication Methods now needed to continue syncing Outlook Email in non-Microsoft email apps. However, you may need to contact the creators of those applications to provide you with instructions. In many cases, simply removing and re-adding your account with the latest version of that application will configure it to use modern authentication methods.

Privacy Statement

Microsoft Corporation, One Microsoft Way, Redmond, WA 98052 USA"

Asked by jackbarry 1 year ago

Last reply by jackbarry 1 year ago

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Major Problem

I hope someone can help here. I have used Tbird and FF almost exclusively from release. Thundebird is my only email program and the whole thing is playing up badly at the… (read more)

I hope someone can help here. I have used Tbird and FF almost exclusively from release. Thundebird is my only email program and the whole thing is playing up badly at the moment. I can send no emails. Some emails that show in the inbox show a blank screen and can not be deleted. All messages I send come back with an end of message error and SMTP blocked (see attached). This happened a few weeks ago and my email sourse gave me some new settings using port 587 and it worked ok until a few days ago then exactly the same again. They have checked and everyting works ok for them. I then checked with BitDefender to see if they could assist and everything was as expected so I did a complete computr scan with it and it came back with 3 trojan errors all of which were in Thunderbird. So I decided to do a complete delete and reinstall. No matter what I do or what I deleteincluding shutdown after every delete, when I reinstall it comes back with the total and Faulty Thunderbird So I can't start with a clean sheet. Not that I would like to as I have hundreds of contacts an email saves going back many years. Suggestions anyone

Asked by denis65 1 year ago

Answered by denis65 1 year ago

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Can't Get Basic CSS Code Color Change to work?

Trying to change the color of the unread background and the top header bar. Got the unread message color change to work. But if I try to change something else, it doesnt… (read more)

Trying to change the color of the unread background and the top header bar. Got the unread message color change to work.

But if I try to change something else, it doesnt work. I dont know how to combine these codes properly.


thunderbird 142 or latest. windows.

Asked by JOEY61 5 months ago

Answered by sfhowes 5 months ago

folder

I inadvertently deleted a mail sub folder named Shopping Oder Confirmations I found the folder in my acronis backup and copied it to my desktop I then pasted it in to the… (read more)

I inadvertently deleted a mail sub folder named Shopping Oder Confirmations I found the folder in my acronis backup and copied it to my desktop I then pasted it in to the profile window of thunderbird in hopes that when i restarted it would show up in my mail folders which it did not I can send you screen shots of the different windows where I dropped the folder Can you help please?! There is tons of information in these folders I reference often. Thank you! BTW I did just make a donation :)

Asked by dubbls 1 week ago

Last reply by dubbls 3 days ago

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TBird setup

Just installed TBird on new laptop, had an awful time. On the main mail page, across the top, there is a search bar (ctrl k). Should there be a 2nd one below it in the m… (read more)

Just installed TBird on new laptop, had an awful time. On the main mail page, across the top, there is a search bar (ctrl k). Should there be a 2nd one below it in the middle? Trying to configure it exactly like my older one, but can't find the right selections. Had remote help from BestBuy Geek, she only got half of it. The 2nd search bar is there, and tried to take a snap of it but can't get it. It has the threads symbol, the attached symbol, and one other on the left, and at the end of that line is the symbol to select them. She missed that completely. Can anyone tell me what that part is called, and where to make the selections from? (easier if I could show it to you, sorry) As always, Thank you! Stacy

Asked by Annette 6 months ago

Answered by Mapenzi 6 months ago

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In infinite loop of crash closing - after sorting emails by stars - (Urgent to me)

I was using thunderbird. I accidentally hit the sort by star right above the email list. The application crashed closed. When I reopen it, it immediately crash closes. I … (read more)

I was using thunderbird. I accidentally hit the sort by star right above the email list. The application crashed closed. When I reopen it, it immediately crash closes. I can't even get an pointer arrow for long enough to exit myself.

On window 10. Thunderbird was up to date.

Tried - restarting computer. Signing out of TB in the crash report box. Can't get into safe mode.

Asked by curls3 6 years ago

Answered by Toad-Hall 6 years ago

What happened to Thunderbird error log? (linux)

I used to troubleshoot when Thunderbird would fail to download new messages by looking at the last successfully downloaded email. But I can't find the error log. I'm p… (read more)

I used to troubleshoot when Thunderbird would fail to download new messages by looking at the last successfully downloaded email. But I can't find the error log. I'm pretty sure older versions allowed you to see the error log under Tools. But it isn't there and developer section is not helpful. I have tons of message filters going into folders so it is impossible to identify the last successful email download.

How am I to fix this issue if there is no longer a way to see failed email downloads via the error log?

I wasn't happy with the UI changes burying the menus into the hamburger on the side, but figured I could live with it. Not sure the benefit, maybe it looks cleaner? But removing functionality at the same time is really NOT helpful.

Anyone have any ideas how to find the error log or find the email causing Thunderbird to stop seeing downloadable emails?

Asked by arf668 5 months ago

Last reply by arf668 5 months ago

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slow Thunderbird

I was happily using TB 78.14.0 on Mac OS 10.9.5 and I switched to using TB 140.6 on Mac OS 12.7.4, and it's now unusably slow. I've tried: troubleshoot mode with add-ons … (read more)

I was happily using TB 78.14.0 on Mac OS 10.9.5 and I switched to using TB 140.6 on Mac OS 12.7.4, and it's now unusably slow. I've tried: troubleshoot mode with add-ons off; compacting folders; removing and renewing msf files; emptying junk and trash. Is there anything else, or is this just a failure or incompatibility of the app? I can't see that there's any antivirus app that might be interfering. Can something go wrong when you export the files from one TB into another? I would be grateful for any suggestions. Tim

Asked by Tim Hodgkinson 1 month ago

Answered by Tim Hodgkinson 1 month ago

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After Re-installing Window 10 on my computer

On the 20, of October I was forced to re install Windows 10. Kept my data but I had to re install all my apps. With Thunderbird I follow the same procedure I used with F… (read more)

On the 20, of October I was forced to re install Windows 10. Kept my data but I had to re install all my apps. With Thunderbird I follow the same procedure I used with Firefox: After installation I copied the profile folder from my backup and replaced the new one. That worked out well. With Thunderbird, I followed the same procedure, all my emails where there but not my local folders. I am attaching several snapshots to illustrate my steps. Image 1 "local folders now" Image 2 "Profile Folder". (why there are 2 sub-folders)? Image 3 "Mail in the profile folder" Image 4 " List of folders in my Local Folders" The are there, how do I get them back on Thunderbird in the correct place "Local Folders"? Thank you for your help again. Regards Ilio Pieroni

Asked by Ilio Pieroni 3 months ago

Answered by Toad-Hall 3 months ago

Thunderbird problems

To be clear, I seriously doubt the problems I am encountering are TB's fault! The problems may be my fault since I've grown older, I've tended (believed) using new versi… (read more)

To be clear, I seriously doubt the problems I am encountering are TB's fault! The problems may be my fault since I've grown older, I've tended (believed) using new versions of software present my mind a BIGGER challenge than using the older software/version I have been successfully using? I'm still using Version115.10.1

After our ISP chose to start using Zimbra Oct. 7, 2025 and their tech support could not assist me in getting TB working the had me remove POP3 settings for TB and change to IMAP with their software.

FINALLY someone helped me get TB working with IMAP. For 3 days grrr. Now the ISP says I need to use their web mail, Zimbra.

So might downloading the current TB version and somehow get the In box, all the folder contnets etc. over - into the new TB help?

I was going to backup everything tonight, now I have little to NO hope, without help!

THANKS & remain WELL plus be SAFE!

Robin

Asked by Dulca 3 months ago

Last reply by david 2 months ago

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Recaptcha Not Working in Firefox Specifically.

Recaptcha isn't working in Firefox. It works in Chrome, Opera, and Edge with no issues, it will either just go to a check mark or open the window with the pictures to cho… (read more)

Recaptcha isn't working in Firefox. It works in Chrome, Opera, and Edge with no issues, it will either just go to a check mark or open the window with the pictures to choose, on both regular pages and on the Google Recaptcha Demo site Google Recaptcha Demo site. But when I load a page that requires Recaptcha in Firefox, it just spins forever. It was working fine a few hours ago, and I didn't change any settings or anything in Firefox. I was filling out a job application and it worked fine, then I went to another job application and Recaptcha won't work at all, even on the Recaptcha Demo site.

I'm on version 125.0.3 (64-bit), on Windows 10. Not using a VPN or anything like that, just a standard Ethernet connection, with whatever Charter gives me.

Steps I've tried, none of which have helped:

1. Cleared Cookies. 2. Restart Browser. 3. Restart Computer. 4. Restart Modem and Router. 5. Opening Firefox in troubleshooting mode. 6. Ensured Firefox was up to date. 7. Reinstalling Firefox. 8. Turned Connection Settings to no proxy. 9. Turned off Enhanced Tracking Protection. (It's set on standard otherwise, and I didn't change it) 10. Release/Renew IP via Command Prompt.

I'm genuinely at a loss of what to do, after a couple of hours of searching around for solutions. I don't get how it just stopped working in the span of like ten minutes when I didn't change any settings or anything. Firefox is my main browser and it would be a tremendous pain to have to use another browser for any pages that require Recaptcha.

Any assistance or advice to solve this problem would be greatly appreciated!

Asked by coolman50002001 1 year ago

Answered by cor-el 1 year ago

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Writing on folder failed

I have seen many questions a bit like mine but they all refer to downloading emails. Mine is different: "The folder 'Trash on my@email.com' could not be compacted because… (read more)

I have seen many questions a bit like mine but they all refer to downloading emails. Mine is different: "The folder 'Trash on my@email.com' could not be compacted because writing to folder failed. Verify that you have enough disk space, and that you have write privileges to the file system, then try again." It now happens on two different email addresses (one is POP one is IMAP). Trash seems otherwise to work and can be deleted. But still this alarm. MAS OS 15.1.1 (24B91) - latest Thunderbird 128.5.2esr (64-bit)

Asked by Gilbert in Beijing 1 year ago

Answered by Gilbert in Beijing 11 months ago

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Copy/Paste is Not Working

No longer able to copy or paste text on Firefox with Windows 10. Copy and Paste are greyed out in the right click menu after selecting text. Using CTRL-C, V or P does not… (read more)

No longer able to copy or paste text on Firefox with Windows 10. Copy and Paste are greyed out in the right click menu after selecting text. Using CTRL-C, V or P does nothing at all. Still works fine in other browsers. What has Firefox broken again this time?

Asked by Ralph Laguna 2 years ago

Last reply by CommandrX 1 year ago

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Thunderbird 60.4.0 freezes when sending emails on MacOSX Sierra 10.12.6

Since a few weeks ago, Thunderbird freezes every now and then after sending emails. I tried restarting Thunderbird in Safe Mode with no success. I removed Thunderbird fro… (read more)

Since a few weeks ago, Thunderbird freezes every now and then after sending emails. I tried restarting Thunderbird in Safe Mode with no success. I removed Thunderbird from my computer, moved my profile folder elsewhere, reinstalled Thunderbird from scratch (thus getting a fresh new profile folder) and I get the same problem.

Some people report that changing the signature file to html solves the problem, but I do not even have a signature file on my fresh new Thunderbird install.

I have 3 accounts (2 Google, 1 imaps). I use my own "Local Folder". That's all that is different from a fresh new install.

Asked by eric.neo 7 years ago

Last reply by sfhowes 6 years ago

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Thunderbird Inbox not displaying messages

Following a switch off and restart triggered I think by a Windows update, Thunderbird is not displaying any messages in my Inbox, though it is showing the number of messa… (read more)

Following a switch off and restart triggered I think by a Windows update, Thunderbird is not displaying any messages in my Inbox, though it is showing the number of messages in the Inbox title bar. 'Drafts' and 'Sent' all display correctly, but the 'Inbox' is blank with a grey icon of an envelope and the statement: "No message found". I am an IT novice. I looked on the 'help' pages. I have checked that no filters are set. I have right-clicked on the 'Inbox' title to display the menu with 'properties' at the bottom. I have clicked on that to bring up the dialog box with the "Repair" icon. It shows 'Inbox' in the 'Name' box but I note that the 'Location' box is blank. Presumably it should not be. Presumably it should show either the location of locally stored messages on my hard drive, or the location of the messages on the email server. I am not sure which. I have found the directory on my hard drive where I believe the messages are stored locally. The size of the file suggests to me that they are all there. The periodic 'Checking for new messages' is happening, but nothing is displaying, though a check via webmail shows that new messages are arriving on the server. What should I do to get my Inbox to display correctly? With many thanks, Iain

Asked by iwright2 12 months ago

Last reply by jacoroos748 11 months ago

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Reply opens 10 or more reply windows but none are replying to the latest message from the person. [was Problems with update 115]

I have used Thunderbird for more than 15 years and have always liked the way it works and promote it to anyone needing an email client, but the latest version 115 Super N… (read more)

I have used Thunderbird for more than 15 years and have always liked the way it works and promote it to anyone needing an email client, but the latest version 115 Super Nova is terrible. I don't like the font or anything in the update. Now I just found a new problem. Since last update messages show all previous messages from same sender with current message at the bottom of list. I have looked for a way to change this but have not found anything. It used to work so good and now it sucks.

Asked by compconsult 2 years ago

Last reply by Wayne Mery 1 year ago