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  • Archived

Want the export tool for thunderbird for Android, but having trouble updating to desktop v128.4.x from v115 msix (win11)

Hello, I've got the french version of Thunderbird on my laptop. I want to have it now on my smartphone Android. But impossible to find the function "move to mobile" in th… (read more)

Hello, I've got the french version of Thunderbird on my laptop. I want to have it now on my smartphone Android. But impossible to find the function "move to mobile" in the parameterss... Please help me !

Asked by Marc Pahud 1 year ago

Last reply by Wayne Mery 1 year ago

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I'm getting a popup blocked on a page I need to have the popup working

I have turned off all extensions, allowed all permissions on the page, changed the Privacy to Standard, turned off enhanced protection, but I still cannot get the popup t… (read more)

I have turned off all extensions, allowed all permissions on the page, changed the Privacy to Standard, turned off enhanced protection, but I still cannot get the popup to show on this page (need login to see actual page)

https://app.gohighlevel.com/location/ApwnvXGFIEHm8LKgmFQz/page-builder/hKQsgETZFHVjwGxTUCeN

I cannot find anything else which can be blocking it, but something is.

If I load the page in Edge, it works fine.

Asked by Christopher 2 years ago

Last reply by Christopher 2 years ago

Attaching photo from my phone (not iphone)

Just a couple hours ago I tried to attach a photo from my Samsung phone. I was successful doing so earlier today. Now I get this message and have no idea what to do? "C… (read more)

Just a couple hours ago I tried to attach a photo from my Samsung phone. I was successful doing so earlier today. Now I get this message and have no idea what to do? "C:\Users\Owner\Desktop\Jack.jpg could not be opened, because the associated helper application does not exist. Change the association in your preferences." Can you help?

Asked by russl1 2 weeks ago

Last reply by russl1 2 weeks ago

I want Archives to save emails in seperate files

Hi, I need some help! Thunderbird used to have archive settings in which I could choose to save my e-mails locally in my archive folders with 1 file per 1 email and not e… (read more)

Hi,

I need some help! Thunderbird used to have archive settings in which I could choose to save my e-mails locally in my archive folders with 1 file per 1 email and not everything that's in a folder saved to a single file.

How can I get this back? Is there some hidden settings that can be accessed to get it done?

I need every email in one file! I'm going nuts trying to sort years of e-mail duplicates. If I can have a file per message, then I can at least use my PC duplicate file program to compare file content and find the similar ones. But with everything of one folder in the same archive file I'll be cursed to have to manually go through thousands of e-mails by hand! So if there is a way to return the previous archive format (*wdseml files??, it seems?) then I want to know how to set that setting.

Alternatively a local folder duplicate e-mail cleaning tool? There used to be some but I couldn't get it to work now!

Asked by K_no_uta 2 weeks ago

Last reply by Wayne Mery 2 weeks ago

  • Solved
  • Archived

Firefox Extremely Slow Loading of Pages that Load Quickly in Chrome

This has been happening to me with recent updates of Firefox, and I am very close to dumping a browser that I have used for years because of it. I go to load pages and it… (read more)

This has been happening to me with recent updates of Firefox, and I am very close to dumping a browser that I have used for years because of it. I go to load pages and it just sits there and spins and spins. In the time I take to open another browser like Chrome and copy and paste the exact same links into Chrome, where the download of the web page is practically instant. I go back to Firefox and it is still spinning and it is just ridiculous. I have no clue what would be causing this. After it finally loads a page, it seems fine on subsequent loads of pages.

Asked by Paul M Ruzicka 1 year ago

Answered by cor-el 1 year ago

  • Solved

Firefox won't open and immediately ends all processes

Through extensive troubleshooting, I am unable to get firefox to open at all. I've done a full uninstall, cleaned all user directories, program files / x86, program data,… (read more)

Through extensive troubleshooting, I am unable to get firefox to open at all.

I've done a full uninstall, cleaned all user directories, program files / x86, program data, appdata roaming and local, etc. I used the Microsoft uninstaller and even Revo Uninstaller to remove everything related to Firefox, did a restart and reinstall of the latest one and it still won't launch.

Firefox was previously working until a reboot occurred and now it won't launch.

Firefox 32 bit seems to work when installed, and running Firefox as an admin previously worked but no it no longer does.

I looked at the following articles: - https://support.mozilla.org/en-US/kb/firefox-wont-start-find-solutions - https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles - https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles#w_start-the-profile-manager-when-firefox-is-closed

There's no malware on this machine (business EDR on it, even disabled it as a test and it still didn't open).

I was able to launch the profile manager but now I am unable to as the processes launch in task manager and then within 5 seconds they close.

Firefox is not running in the background for any user (I'm the only one logged in after a reboot as well)

I'm unable to open in troubleshoot mode either. Tried run as and admin cmd "C:\Program Files\Mozilla Firefox\firefox.exe" -safe-mode

Ran SFC / scannow / DISM restore health commands as well and both came back fine / no integrity violations

Asked by FireFoxKins 2 months ago

Answered by TyDraniu 2 months ago

  • Solved
  • Archived

Firefox 140.2.0esr "updating" to 141.0.3 "release" channel

Recently we've began installing Firefox 140.2.0esr to our environment via the .msi file that Mozilla provides, however we're running in to a very odd incident. After appr… (read more)

Recently we've began installing Firefox 140.2.0esr to our environment via the .msi file that Mozilla provides, however we're running in to a very odd incident.

After approximately 24 hours from installing Firefox esr to devices, it appears that the application is "updating" to 141.0.3 on the "release" channel. As far as I'm aware, this shouldn't be possible to begin with. But we've applied these settings via GPO:

Computer Config > Policies > Admin Templates > Mozilla > Firefox Application Autoupdate = Disabled Pin updates to a specific version = Enabled = Set to 140.2.0 Background updater = Disabled Disable Update = Enabled Manual Update Only = Enabled

After applying the GPO, confirmed this appears within the registry:

HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Mozilla\Firefox\ AppAutoUpdate = 0 AppUpdatePin = 140.2.0 BackgroundAppUpdate = 0 DisableAppUpdate = 1 ManualAppUpdateOnly = 1

At this point, I'm at a loss. We cannot have rapid release be what's installed in our environment. Is there something broken with 140.2.0 or are we doing something wrong here?

Asked by ZWilliams361 6 months ago

Answered by ZWilliams361 6 months ago

Moving Bulk Folder

Hi. Somehow, in Thunderbird Mail, I moved the "Bulk" folder into the "Trash" folder and now I can't reverse that. Some of my mail is going to the "Bulk" folder and I'm fo… (read more)

Hi. Somehow, in Thunderbird Mail, I moved the "Bulk" folder into the "Trash" folder and now I can't reverse that. Some of my mail is going to the "Bulk" folder and I'm forgetting to check that, thus missing emails. Is there a way to move that "Bulk" folder back where it belongs? thanks in advance

Asked by vernsgirl57 2 months ago

Last reply by Rick 2 weeks ago

  • Solved

Microsoft OneDrive photos of the day not displaying

Each day I get an email from Microsoft OneDrive with photos of the day, titled On this day"'. Clicking on a button titled "View all memories" on the email causes the phot… (read more)

Each day I get an email from Microsoft OneDrive with photos of the day, titled On this day"'. Clicking on a button titled "View all memories" on the email causes the photos from that day to appear as a new tab on Firefox. Perfect. Until a couple of weeks ago.

At that time, clicking on it caused the new tab to appear but no photos are displayed. The screen looks as if it's trying to load the pics, but nothing shows up. When I open up the OneDrive website directly, I can click on "Photos" and see ALL photos in my cloud account, and there is also a row at the top under the title "For You" which shows several clickable buttons titled "September <XXX>", "A new trip", "Revisiting <month XXX>", "Last week", etc. Clicking on each of those separately yields the same result as when I clicked on "View all memories" from the original email, which is that nothing is displayed but it appears to be trying.

Below the "For You" row is "All Photos" sections which has everything, but not organized like the "For You" row. It simply is the entire set of my pictures from which the "For You" buttons do their selection from.

I exchanged emails with the MS OneDrive support over several days, who made numerous suggestions, but none worked. We did determine, though, that the photos do appear seamlessly if I switch to Edge as the default browser, but I want Firefox as my default.

Because the photos did appear under a different browser, they suggested I contact Firefox, which I'm doing. And this is after I've tried all the suggestions contained in a google search I entered as: "firefox setting to allow microsoft onedrive photos of the day".

Understandably, I'm very frustrated and appreciate any suggestions anyone can provide. Thank you.

Asked by jmill53 5 months ago

Answered by Denys 4 months ago

  • Solved
  • Archived

Cannot access any major streaming platform (Prime Video, Netflix, Disney+)

I've freshly reinstalled Windows 11 and after trying to access and watch a movie on any of these sites I get an error (see the pictures). Browser version: 137.0.1 (64 bit… (read more)

I've freshly reinstalled Windows 11 and after trying to access and watch a movie on any of these sites I get an error (see the pictures).

Browser version: 137.0.1 (64 bit) Widevine version: 4.10.2891.0

Already tried to disable/enable DRM. Already reinstalled firefox. Already manually installed widevine. No clue what could be causing this issue.

Asked by REAL 2PAC 11 months ago

Answered by jscher2000 - Support Volunteer 11 months ago

  • Solved
  • Archived

Change location/folder to save Screenshots in.

The latest update 141.0 (64-bit) has changed my default save location from g.drive to users//downloads. How do I change it back to g.drive? I use Firefox synced between… (read more)

The latest update 141.0 (64-bit) has changed my default save location from g.drive to users//downloads. How do I change it back to g.drive? I use Firefox synced between 2 computers (1 desktop and 1 laptop). I use google drive so that I can access the same information on both devices. I NEED screenshots to be saved in a specific folder in g.drive. How do I do this. Before this update, there was not this issue. Thanks in advance.

Asked by Maggie 7 months ago

Answered by jscher2000 - Support Volunteer 7 months ago

  • Solved

I spent hours yesterday deleting and moving to local folders over 6,000 emails. Today they are all back!

I spent hours yesterday deleting and moving to local folders over 6,000 emails. Today they are all back! They appear to be all greyed out as if I had read all of them, an… (read more)

I spent hours yesterday deleting and moving to local folders over 6,000 emails. Today they are all back! They appear to be all greyed out as if I had read all of them, and the ones I moved to my local folders seem to all be there in the folders I moved them to, in addition to still being in my inbox. Any help or suggestions would be greatly appreciated.

Asked by hellnbak 3 weeks ago

Answered by Toad-Hall 3 weeks ago

  • Solved
  • Archived

Broken URL/button/etc hand icon

Using desktop 141.0, noticed issue of the hand pointer either not appearing, or appearing for less than a second and disappearing when hovering over buttons/urls/etc elem… (read more)

Using desktop 141.0, noticed issue of the hand pointer either not appearing, or appearing for less than a second and disappearing when hovering over buttons/urls/etc elements. Sometimes it stops being buggy for a minute or so and then goes back. I can't figure out the exact cause for this, but maybe going outside of the window of the browser ? Consistent in the safe mode, on different websites. See the gif for the visual

Asked by KnewOne 7 months ago

Answered by KnewOne 6 months ago

  • Solved
  • Archived

Inline Video Display is Distorted

Hello, When I view some pages with inline video graphics, I see a garbled video frame. I have attached a screen grab from part of one screen. I have no issues with YouTub… (read more)

Hello, When I view some pages with inline video graphics, I see a garbled video frame. I have attached a screen grab from part of one screen. I have no issues with YouTube or other videos. It's just the graphics of some webpages such as looking at an Apple product on their site. I have not had this issue using Chrome under the same conditions. It's like I have a corrupted Codec or something. Does anyone have any suggestions? Thanks.

Asked by michael.reisman 1 year ago

Answered by michael.reisman 1 year ago

Is the Mute Tabs icon a Fixture?

The mute tabs icon is just a waste of space as soon as you get a few tabs loaded and the tabs shrink. I have multiple tabs showing at the moment where I have clicked on t… (read more)

The mute tabs icon is just a waste of space as soon as you get a few tabs loaded and the tabs shrink. I have multiple tabs showing at the moment where I have clicked on the icon and unmuted them when just trying to select them. It does not help that the icons have been placed in almost the exact centre of the tab, at least with the 19 I have showing in a mix of muted/unmuted. Only 7 of these tabs are still muted, although I did deliberately unmute one to check the action.

I would prefer it if these icons are not showing as they are a waste of space and my time. If you hit the icon the tab is not brought to the front as intended so you have to click on them again. I just want the tabs to work like real tabs.

Is there any way to remove the feature altogether? I have after a lot of frustration just reduced the sound for Firefox in the Windows Volume Mixer as I did before tab muting was thought of. I almost never use sound in Firefox anyway.

Asked by Oldneweng 5 months ago

Last reply by Oldneweng 4 months ago

thunderbird emails are being transferred to my website as posts

I have an email account and a web hosting with a reliable service. I have noticed that from time to time some of my thunderbird emails transfer automatically to my websit… (read more)

I have an email account and a web hosting with a reliable service. I have noticed that from time to time some of my thunderbird emails transfer automatically to my website and appear in the 'posts' pages as 'pending'. The site admin email is different from my email address so in theory this should not be happening any suggestions?

Asked by cobourgladdie 2 weeks ago

Last reply by cobourgladdie 2 weeks ago