Showing questions tagged:

thunderbird not opening

I was having problems with my chromebook. when I start my chromebook and i click on the thunderbird icon it doesn't open ! I have restored my chrombook and reinstalled th… (read more)

I was having problems with my chromebook. when I start my chromebook and i click on the thunderbird icon it doesn't open ! I have restored my chrombook and reinstalled thunderbird again but the problem is still there. The only way to access thunderbird is to open linux and type in thunderbird and then i have access to thunderbird once I turn off my chromebook and then reopen it once again thunderbird is not working !

Open 1

there are 2 tabs appearing in the window at the same time -- what is that and how do I get rid of it.

There must be some setting I accidentally engaged by hitting some kind of key combination but there are the contents of 2 separate tabs on the FF window. Maybe it's som… (read more)

There must be some setting I accidentally engaged by hitting some kind of key combination but there are the contents of 2 separate tabs on the FF window. Maybe it's some new 'feature' they added but I right clicked on the tab and nothing looked like it applied to this. What is it and how can I make it stop? I just want each tab to have the contents for that site. If you know what's going on, maybe explain it simply and I'd also like to thank you.

Open 4

I acnnot login to my favourite website: an Access Denied banner is displayed.

I use Ubuntu Linux on my laptop: this OS was updated two days ago, from 24.04 to 24.04.2. Since then I have been unable to access my daily favourite website. A banner sho… (read more)

I use Ubuntu Linux on my laptop: this OS was updated two days ago, from 24.04 to 24.04.2. Since then I have been unable to access my daily favourite website. A banner showing ACCESS DENIED is displayed, citing "unusual activity". I have attached a screenshot. I have discovered that I CAN access the website in the Brave browser. But Firefox is my preferred browser. I have tried deleting browsing history, opening a Private Window, rebooting the laptop but nothing has worked. I do have some Firefox folders, on containing stored passwords, another containing a recovery file but I don't know how to safely proceed now. What is the best way forward for me to allow me to access my favourite website? Should I create an entirely new account and if I do would I be able to import all my passwords and add-ons, etc.?

Open 1

[Known Issue] Thunderbird printing empty PDF files.

Edit: Just saw it was already a known issue: https://bugzilla.mozilla.org/show_bug.cgi?id=1959171 I've found out that on both Linux and Windows since the last update (154… (read more)

Edit: Just saw it was already a known issue: https://bugzilla.mozilla.org/show_bug.cgi?id=1959171

I've found out that on both Linux and Windows since the last update (154.0), the PDFs printed directly from the Thunderbird PDF viewer, prints out blank PDF.

To recreate this, open a PDF attachment in an email, simple double click on it, in the top right corner on the tool bar, press the little printer icon, choose either "Save as PDF" or print to the actual printer, in both cases, you will get one blank PDF page.

Open 4

Ahmed Amine Benelmalih

Hi, Firstly, thank you for all your services. When working in a tab, Whatsapp, Youtube, or even Buzilla when I want to report this, the tab just crash's. Sometimes I can… (read more)

Hi, Firstly, thank you for all your services.

When working in a tab, Whatsapp, Youtube, or even Buzilla when I want to report this, the tab just crash's. Sometimes I can restore it immediately, but other times if I click on "Restore this tab" repeatedly, the whole window crash's!

Open 1

Cble ant Turn off Show Notifications Popup from Firefox

The instructions for turning off notifications don't apply here, that setting is turned off and has never been turned on. Obfuscations about a Page Notification Window do… (read more)

The instructions for turning off notifications don't apply here, that setting is turned off and has never been turned on. Obfuscations about a Page Notification Window don't apply, that page of options does not appear. I get regular popups from Firefox to "turn on notifications" and I never will. Why is there not an easy and straightforward way to disable these popups? You seem to hide them by their name, are they notifications?

These are the annoying unnecessary waste of time tasks that drive users away. It doesn't matter what enabled them in the first place, I didn't. My explicit choice about notifications is clear and you have no reason and no permission to popup anything on my screen to question that choice.

Your UI discussions around, "it's OK if we do this for [reason], right?" needs to be modified to "for what specific purpose would we popup a question a user must answer, and how will the user react?" This is basic software design and it's really sad to see you fail this badly.

Open 2

WhatsApp Web says that I need Firefox 115 or higher, even though I am using Firefox.

When I open WhatsApp Web in Firefox on my Android phone, it shows a message saying “WhatsApp works with Mozilla Firefox 115+” and asks me to update Firefox or use another… (read more)

When I open WhatsApp Web in Firefox on my Android phone, it shows a message saying “WhatsApp works with Mozilla Firefox 115+” and asks me to update Firefox or use another browser. I want to use WhatsApp Web with Firefox. Please help me fix this issue.

Open 5

Why does "Manage AI Controls" come up in URL bar when I start typing for website?

So when I start to type `dis` in the URL bar to bring up Discord (yes, I use the Web version), I've started to see `Manage AI Controls`. This makes no sense to me. I have… (read more)

So when I start to type `dis` in the URL bar to bring up Discord (yes, I use the Web version), I've started to see `Manage AI Controls`. This makes no sense to me. I have all those set to block. And `dis` doesn't appear at all anywhere in that setting title. Yet when I start typing in `ai`, that setting doesn't come up.

Something is fishy here.

This is v154.0.1 on Debian/Testing, from Mozilla repository.

Open 7

My latest upgrade on Kubuntu 26.04 is marked as BETA 155.0

The latest Snap update on my Kubuntu laptop is marked as a BETA version. I haven't selected the BETA stream. I like to keep track of changes at each install and there's n… (read more)

The latest Snap update on my Kubuntu laptop is marked as a BETA version. I haven't selected the BETA stream. I like to keep track of changes at each install and there's no Release Notes available.

Is this an error at your end or do I need to change something to get back to a stable version?

Open 2

Left panel AI Chatbot text - how to make it bigger

Hi everybody! My question is - is there a way to make the AI Chatbot text on the left-panel of Firefox bigger? I have already use zoom on the browser but it only make the… (read more)

Hi everybody!

My question is - is there a way to make the AI Chatbot text on the left-panel of Firefox bigger? I have already use zoom on the browser but it only make the text on the browser bigger but not the left-panel...

Open 1

instructions to export all info in thunderbird profile, in a format that can be imported into Evolution

I have Thunderbird installed on a linux o/s running Zorin 18.1 the version of thunderbird is shown in uploaded images. I wish to export everything in my profile to a fold… (read more)

I have Thunderbird installed on a linux o/s running Zorin 18.1 the version of thunderbird is shown in uploaded images. I wish to export everything in my profile to a folder which Evolution can access when asked to import. I then intend to delete Thunderbird and carry on with Evolution as my email app of choice. In anticipation John

Open 3