Cannot create account

I have downloaded and installed Thunderbird Email on my computer. I put in my name as requested. Enter my Gmail account and go through all the steps signing in only to ge… (read more)

I have downloaded and installed Thunderbird Email on my computer.

I put in my name as requested. Enter my Gmail account and go through all the steps signing in only to get a message that there is an error and I cannot be signed in.

Extremely frustrating to not be able to use this app.

Will be uinstalling immediately.

Open 1

setup email

I'm a newbie. I am financially obligated to have an ATT/Yahoo email acct. It is 2-factor ID. Can't properly save and utilize the email there, but must keep acct. Need t… (read more)

I'm a newbie. I am financially obligated to have an ATT/Yahoo email acct. It is 2-factor ID. Can't properly save and utilize the email there, but must keep acct. Need to set up Thunderbird so that I can transfer/save those emails to Thunderbird. ZERO help from Yahoo... If it is possible to do, hoping someone can give easy steps to accomplish. I can try to explain further... If so, very many THANKS beforehand. scooter

Open 1

when i back the site browser shows problem in loading page

when i work in any web page and i try to back to previous page browser disconnect the page and shows loading page error (problem loading page). Is this a browser problem… (read more)

when i work in any web page and i try to back to previous page browser disconnect the page and shows loading page error (problem loading page). Is this a browser problem or any network issue , after update this shows multiple times when i try to go to previous page . 'problem that i face ' Server Not Found

Firefox can’t connect to the server at scholarship.up.nic.in. What can you do about it?

   Check to make sure you’ve typed the website address correctly and try again in a few moments.
   Check your network connection.
   Check that Firefox has permission to access the web (you might be connected but behind a firewall).

Learn more… Try Again

Open 1

I cannot sign in to my account at Spectrum.net using Firefox, but I can sign in if I use Chrome. What's wrong?

I have always used Firefox to access my account with Spectrum.net, until the past few days, when my login has been rejected, repeatedly. Talking to a Spectrum tech rep, s… (read more)

I have always used Firefox to access my account with Spectrum.net, until the past few days, when my login has been rejected, repeatedly. Talking to a Spectrum tech rep, she told me to try to log in using Chrome. I tried it, and had no trouble changing my password and then logging in to my account. The tech rep concluded that the problem therefore lies with Firefox. Does Firefox need to be re-set somehow? Thanks! Hollis Barber

Open 1

Can you stop automatically putting icons on my screen?

I find the way icons are constantly messed with, every time I visit a site e.g Wikipedia, the icon is inserted in my list. Then getting rid of them seems to take forever.… (read more)

I find the way icons are constantly messed with, every time I visit a site e.g Wikipedia, the icon is inserted in my list. Then getting rid of them seems to take forever.

Am I missing something because it seems totally ridiculous the way the icons are done,

Open 1

Thunderbird not connecting to charter server. Cannot send or receive emails.

Thunderbird not connecting to server. It says timds out and an error occurred connecting to mobile.charter.net. I can neither send or receive emails. This started 8/20… (read more)

Thunderbird not connecting to server. It says timds out and an error occurred connecting to mobile.charter.net. I can neither send or receive emails. This started 8/20/2026

Open 39 29

fakse security alerts

popup security alerts: system alert McAfee license has expired warning virus detected McAfee 3 viruses found Trojan detected click here to secure your data critical erro… (read more)

popup security alerts: system alert McAfee license has expired warning virus detected McAfee 3 viruses found Trojan detected click here to secure your data critical error

All are identified as coming from Firefox. They are easy to remove but every few minutes another will pop up. McAfee cannot find or remove them.

Please help me remove this nuisance virus.

Open 1

"Homepage" backround photo, and the "gear icon" is now missing on (Windows 11)

I'm having a problem trying to download and save a "back round photo" on my homepage, the "gear icon" is also missing at the bottom right corner of the screen...only the … (read more)

I'm having a problem trying to download and save a "back round photo" on my homepage, the "gear icon" is also missing at the bottom right corner of the screen...only the "edit icon" appears and its useless.

Open 2

all of my bookmarks are missing & my downloads

Help! My bookmarks tool bar is missing & I cant recover it because your instructions for locating the menu bar don't match what your instructions display. There is N… (read more)

Help! My bookmarks tool bar is missing & I cant recover it because your instructions for locating the menu bar don't match what your instructions display. There is NO AltGr displays a bookmark menu BUT I CANT MOVE IT TO MY TOOL BAR. There is NO selected tab, NO menu bar; NO bookmark tool displayed. I have also lost all of my downloads. This has happened in the last month; everything was fine. I am 82 years old & NOT a techie so expect better help than I have received so far during the last frustrating 2 hours of trying to follow Firefox instructions that DO NOT APPLY TO ME. Also the "add images" function @ bottom of this page won't let me send you a copy of the instructions you display to select the bookmark menu bar ... I click on the picture of the problem & nothing happens ... just dead no access to select pictures either.

I have NOT changed my internet provider; I have not changed any settings. This all happened two weeks ago. Called internet provider & they said it was Firefox issue!!! Very unhappy.

Open 1

How do I reach help about missing bookmarks as the thread is "locked" by the community with no response.

Why cant I access "ask a question" anymore as no link appears. How do I contact someone as the community has locked the thread concerning lost bookmarks. I need those b… (read more)

Why cant I access "ask a question" anymore as no link appears. How do I contact someone as the community has locked the thread concerning lost bookmarks. I need those bookmarks back!

I started a new conversation because all of my bookmarks have disappeared. I have five years of important bookmarks which I assumed would be kept in bookmarks. Now only the one bookmark I made today is available. Also Alt and AltGr does not link to anything. This happened in the last month. Also the "add images" link on this link is not functional anymore; I cannot select a picture either. I have Windows 10 and my system lacks the capability to upgrade to Windows 11 even if want to. Firefox says it will continue to support Windows 10 but something must have changed in the last several weeks. dona bretherick

Open 1