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Version 146 does not work on my laptop; Version 145 was working fine. 146 is now frozen 90% of the time.

Ever since Version 146 was automatically downloaded, all I see is a blank page and several icons across the top representing individual mail. (See pic attached. Before 1… (read more)

Ever since Version 146 was automatically downloaded, all I see is a blank page and several icons across the top representing individual mail. (See pic attached. Before 146, I saw all my mail listed.) The program freezes; I can't click on any icons. Most of the time I am just waiting for something to load. I have to fight to get my folders to even see my mail. How do I get Version 145 back?

Asked by carol60411 23 hours ago

Answered by carol60411 15 hours ago

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Messages received multiple (three) times from free.fr

Hello, For the past few days, I've been receiving three messages. My email provider (free.fr) tells me the problem isn't on their end and suggests I contact Thunderbird. … (read more)

Hello, For the past few days, I've been receiving three messages. My email provider (free.fr) tells me the problem isn't on their end and suggests I contact Thunderbird. Can you help me resolve this?

Thank you

Asked by gerard.dav 1 month ago

Answered by david 1 month ago

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Need Thunderbirdversion 102.13.1

I need to download Thunderbird version 102.13.1 (for compatibility needs). I had downloaded it, but just got a new computer and need to download again. For some reaso… (read more)

I need to download Thunderbird version 102.13.1 (for compatibility needs). I had downloaded it, but just got a new computer and need to download again. For some reason, I can't seem to find it now. need help to find it again! :(

Asked by Daun 9 hours ago

Answered by sfhowes 7 hours ago

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Folder display changes for junk and "sent messages" folders

I believe that version 145.0, newly installed on the 9th December, 2025 was showing server folders correctly; the server folder name matched the client folder name. Afte… (read more)

I believe that version 145.0, newly installed on the 9th December, 2025 was showing server folders correctly; the server folder name matched the client folder name.

After upgrading to 146.0 on the 10th December, the server folder names for some folders are displaying with different client folder names.

The IMAP account has both "spam" and "junk" folders, Thunderbird is now displaying both as "Spam", you can only determine which folder is which by showing folder properties. It appears to users that there are two "Spam" folders now and not the two distinct folders with their own names.

Similar behaviour is happening for "Sent" and "Sent Messages" folders, both now display as "Sent".

These changes are confusing, the client sees two "Spam" folders and two "Sent" folders instead of the original proper server folder names.

Why has the display name for these folders changed?

How can I get TB to display the real underlying folder names?

Asked by affinity 3 days ago

Answered by Toad-Hall 11 hours ago

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send to not working

I can't seem to get Thunderbird configured correctly to get the "send to" function to work. As in sending a file from the desktop. I checked the default file association,… (read more)

I can't seem to get Thunderbird configured correctly to get the "send to" function to work. As in sending a file from the desktop. I checked the default file association, and it looks to be set correctly. Help! And thanks.

Asked by pennypincher 1 day ago

Answered by Ed 18 hours ago

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should i sync tb

hi, if i sync 2 t/bird installs which one will install its personal data on the other pc?. the same question also applies to my f/fox install if anyone knows win 10 tb1… (read more)

hi, if i sync 2 t/bird installs which one will install its personal data on the other pc?. the same question also applies to my f/fox install if anyone knows

win 10 tb145.02

thanks very much if anyone knows

Asked by bill 1 week ago

Answered by Toad-Hall 1 week ago

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"Read"

All of my previously read emails are still highlighted. The number of "new" emails in the count continues to rise, when I have seen them all. How can I shut that off so I… (read more)

All of my previously read emails are still highlighted. The number of "new" emails in the count continues to rise, when I have seen them all. How can I shut that off so I don't think everything is a new unread email?

Asked by Kenn 1 day ago

Answered by Toad-Hall 14 hours ago

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Signature on Replies

I have a Signature setup and it works great on NEW Emails, however, if I click on reply to an email the signature is not there. I have the checkbox checked for "Include … (read more)

I have a Signature setup and it works great on NEW Emails, however, if I click on reply to an email the signature is not there. I have the checkbox checked for "Include signature for replies" but it doesn't seem to work. I've tried unchecking it, restarting the app, re-checking it and restarting again, still doesn't work.

Windows 11 Pro, Version 10.0.26200 Build 26200

Asked by Richard Rogers 23 hours ago

Answered by david 15 hours ago

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Account colour??......in Betterbird 'Yes' but not Thunderbird....any suggestions or work arounds

TOPIC 1 In Betterbird there is the option to colour the email account. The only option in TB is to change the colour of the email envelope icon. There used to be a extens… (read more)

TOPIC 1 In Betterbird there is the option to colour the email account. The only option in TB is to change the colour of the email envelope icon. There used to be a extension that achieved this but fell by the wayside in TB 115 I researched this on TB forum on reddit.... https://www.reddit.com/r/Thunderbird/comments/17unvb1/different_account_colors_in_thunderbird_115/

It made interesting reading and I did download the 'account colours' zip to install and see if it worked. Only thing is that I do not know how to install it........can someone brighter than me tell me how to install it and to remove it if it doesn't work. Many thanks.

Asked by Dr.Watson 2 weeks ago

Answered by Agent virtuel 2 weeks ago

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Betterbird v Thunderbird ??

Any user views on Betterbird over TB. The developer has done a great job and has one thing I do like and that is the ability to colour the highlighted email account rath… (read more)

Any user views on Betterbird over TB. The developer has done a great job and has one thing I do like and that is the ability to colour the highlighted email account rather than just the envelope icon. Experiences are appreciated so I can make the informed decision on which to use. Should I decide to use it how does one just port TB and its settings over to Betterbird.?

Thanks for views.

Asked by Dr.Watson 2 weeks ago

Answered by Rick 2 weeks ago

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Sending Suspect Spam

Every time I open up Thunderbird email I get a message box which pops up saying " Sending of the Message failed An error occurred when sending mail. Were sorry but we ca… (read more)

Every time I open up Thunderbird email I get a message box which pops up saying " Sending of the Message failed An error occurred when sending mail. Were sorry but we cant send your email. etc, etc and "Please check by sending it again(6-1-1-2)

ID (68CA1CA0089AF165) please check the message and try again"

How do I find this message ? When I look at sent items in my mail , I have sent nothing and I am not aware of sending anything.

Asked by x4tz2bjyrb 1 day ago

Answered by x4tz2bjyrb 1 day ago

  • Solved

Profile Name Change from 'esr' to 'release'

Hello. We changed from the ESR channel to the regular release channel today by installing Thunderbird v146.0 (regular release version) over the top of our existing insta… (read more)

Hello. We changed from the ESR channel to the regular release channel today by installing Thunderbird v146.0 (regular release version) over the top of our existing installation (which was the ESR version). The installation went fine and everything appears to be working perfectly. My only question is why the name of the profile didn't change. It still has a name of 'xxxxxxxx.default-esr'. I would have thought that the name would be changed to 'xxxxxxxx.default-release'. Is this something we should change, or should it be left alone. Thank you very much for your assistance.

Asked by mille328 1 day ago

Answered by sfhowes 1 day ago

  • Solved

Old Deleted Account credentials not cleared

Cannot get rid of TB's request for account password/connection for an account that I removed. Server account deleted, saved passwords for this account deleted. All refere… (read more)

Cannot get rid of TB's request for account password/connection for an account that I removed. Server account deleted, saved passwords for this account deleted. All references to this account that I know about have been removed and still when I open TB it pops up with request for username and password for this deleted account. Please help.

Asked by grimloch 1 day ago

Answered by Yu5tiqX9og 1 day ago

  • Solved

Drag & Drop attachments not working

I recently installed 145.0, was running the latest esr release before on my Windows laptop. Now when I try to drag a file into an email to attach it, I get the black no … (read more)

I recently installed 145.0, was running the latest esr release before on my Windows laptop.

Now when I try to drag a file into an email to attach it, I get the black no smoking sign. Only way to attach is to use the drop down menu. Drag & drop was working fine in the esr version.

Asked by Hassan Ajami 4 days ago

Answered by Hassan Ajami 1 day ago

  • Solved

"Profile.ini" will not import into Thunderbird, causes crash

I set up Thunderbird on Debain 13 OS "Trixie" and then migrated (or tried to) my profiles.ini and attendant email folders to Ubuntu 24.04. I have done this before between… (read more)

I set up Thunderbird on Debain 13 OS "Trixie" and then migrated (or tried to) my profiles.ini and attendant email folders to Ubuntu 24.04. I have done this before between Linux and even Windows installs, copying the folders over. Usually that is all you need to do to migrate emails and 'set up'. However, migrating from Debian to Ubuntu causes issues, namely the import is rejected by TB. At first, I thought perhaps Debian is using a newer version of Thunderbird and Ubuntu uses an older version, so I upgraded Thunderbird to a newer version. Import of profiles and folders still crash. This is using the profile import tool in TB.

I have a lot of emails via IMAP and it takes a long time to set them up and about ten gigs worth of emails. Is there anything that can be done?

Asked by Inukshuk 2 days ago

Answered by Inukshuk 2 days ago

  • Solved

Exporting/importing a profile's email, etc.

New laptop. Took it to the Geek Squad to move the data from my wife's old computer to new. They had me sign in to Windows on the new machine and perform the setup steps, … (read more)

New laptop. Took it to the Geek Squad to move the data from my wife's old computer to new. They had me sign in to Windows on the new machine and perform the setup steps, then took it and the old computer to do the data transfer. The issue is that the returned new computer had my MS profile on it but my wife's mail under that profile.

To try to correct this, I set up my wife's profile on the new laptop and my thought was to export the email from my MS account's TB data to a public folder, turn off TB and sign off my MS profile, sign back on to my wife's MS profile, start TB and import the zip file in the public folder. However, it tells me the folder is too large and I must unzip and import from the extracted folder. Windows Explorer won't let me unzip the file saying it's not a valid zip file. Ideas?

Thanks!

Asked by asettimo 3 days ago

Answered by david 2 days ago