why are my familiar websites suddenly asking for text or email verification?

Over the last week or so my personal websites (such as Banking, Amazon, Facebook, etc.) suddenly started asking for (text or email) verification to sign in successfully. … (read more)

Over the last week or so my personal websites (such as Banking, Amazon, Facebook, etc.) suddenly started asking for (text or email) verification to sign in successfully. This only happens after a restart. (Sometimes I run a 'restart to untangle some glitch - but some Windows updates do a restart automatically.) And I have to go through all the verification stuff again! VERY ANNOYING!! Some MS tech this morning had me uncheck Cookies and other data in the Privacy and security category. But that didn't help. I just did a restart and AGAIN my bank(s) websites asked for a texted CODE. So did Facebook, and Amazon. Once I complete the CODE requirement it stays good until the next restart. And when I went to change that "cookies" option was nowhere to be found (to change it back) In SETTINGS>PRIVACY & SECURITY - NOW shows just the green button and box that says "STANDARD". I don't want or need this annoying added verification on every site that I use daily. I don't know exactly how or when this started...(maybe about a week ago).

Solved 2

Thunderbird wiped out a local mail folder

I keep my mail (both sent and received) in local mail folders. My server is gmail, and sent mail is put in gmail's sent folder by default. Every few months, I copy thos… (read more)

I keep my mail (both sent and received) in local mail folders. My server is gmail, and sent mail is put in gmail's sent folder by default. Every few months, I copy those messages to a local folder, and after I back them up, I delete the server copy.

What to my dismay, I discovered today that only the message headers, and not the messages were present in the local folder, though they had been when downloaded. Looking at the file sizes, I found the sent file to be 0 Kb, and sent.msf 255 Kb, when sent should have been around 60 Kb long.

I have been able to restore the messages from backup (whew!), but I have no idea how then sent file was wiped out. I know I did not do it.

Has anyone else had this happen? Is there a preventive measure I should take?

Solved 12

Не открываются вкладки.

После недавнего обновления браузер перестал открывать сстраницы или открывает их очень медленно. Я очистил кеш, отключил производительность и ничего не помогает. Как реши… (read more)

После недавнего обновления браузер перестал открывать сстраницы или открывает их очень медленно. Я очистил кеш, отключил производительность и ничего не помогает. Как решить это проблему? Пс. Хром работает отлично на этом же ПК.

Solved 3

change the font weight of unread messages

Hello, I am on Thunderbird 150.0.2 for Windows. I am really suffering here. I need to change the font weight of unread messages. In a non-threaded list. The default weig… (read more)

Hello,

I am on Thunderbird 150.0.2 for Windows.

I am really suffering here. I need to change the font weight of unread messages. In a non-threaded list.

The default weight I get with my preferred font (Trebuchet MS) is not bold. It is BLACK. When I say BLACK, I mean ultra bold, display font, heading weight. Heavier than the boldest font that even exists in the font family. Thunderbird is creating this ultra mega black font by taking the bold font variant and applying a faux bold effect to it. The result is that the text is so heavy that it takes up twice as much horizontal space as the ordinary bold font variant. This becomes a usability issue because it's not possible to see the date, sender, and subject at the same time.

I have struggled and strived with userchrome.css. Spent hours combing through forums here and elsewhere. I've already enabled the mystery setting in the config editor. I put userchrome.css where it is supposed to be.

I saw a blog post from Mozilla that says "userchrome.css is not supported". What is the actual meaning of this? That it has been actively blocked from working anymore, ever, for anyone? Or that users are taking risks if they create userchrome.css? Why can't developers speak plain language? "Not supported" could mean many things.

When I go to the Style Editor, userchrome.css does not exist there. Which leads me to believe that user customizations are absolutely deprecated and we are not permitted to use userchrome.css.

I tried editing some of the rules in the Style Editor, but could not determine any way of actually storing the changes. When I click Save, I get a dialog where I can **EXPORT** the file. But I can't seem to actually save the changes, because CSS files do not appear to exist in the installation directory. It must be compiled into some library.

This is extremely unsatisfying and super frustrating. Just getting straight answers to things is super difficult, nothing stays the same for more than a couple months, and up to date information either does not exist or is not found by any search engine.

So, please help. I just need to change one setting, the font weight of unread messages. Since Thunderbird is allegedly open source, I thought I would have some ability to make such changes. But the Style Editor doesn't seem to actually be an editor, but merely a read-only interface to precompiled rules? If I wanted to change the font weight of unread messages, would I be forced to compile my own version of Thunderbird? I'm not competent to do that, and it would probably either prevent updates, or the updates would break my changes.

Please help, I am super desperate. I need to see the date, sender, and subject all at the same time. That doesn't seem like an unreasonable ask.

I would gladly pay for an email client that gives me control over my data *and* allows me to control the UI, but apparently that doesn't exist.

Solved 3

'Local folders' no longer appears in the side bar (Mac).

After I migrated everything to a different computer, 'Local folders' no longer appears in the side bar, so I cannot archive messages locally. Can some kind person please… (read more)

After I migrated everything to a different computer, 'Local folders' no longer appears in the side bar, so I cannot archive messages locally.

Can some kind person please help me to reinstate it?

Solved 3

How do I turn on the "Show Passwords" button?

When I highlighted the password, it gave me only choices to edit or copy password and the only way I know how to delete a password is to click, "Remove All" and now the "… (read more)

When I highlighted the password, it gave me only choices to edit or copy password and the only way I know how to delete a password is to click, "Remove All" and now the "Show Password" button is grayed out.

Solved 1

Thunderbird wont't start (immediate crash) after latest Windows 11 update

I've been running TB for 10-12 years, generally with no problems. When I logged in on 5/13/26, I saw that Windows had run an overnight update: 2026-05 Security Update… (read more)

I've been running TB for 10-12 years, generally with no problems. When I logged in on 5/13/26, I saw that Windows had run an overnight update:

    2026-05 Security Update (KB5089549) (26200.8457)

Thunderbird (version 147.0.2.0) was not running, although it had been when I slept the PC the previous night.

Now, when I try to start TB it gives me the crash report dialog. Selecting the Restart option just brings me back to the crash report.

In searching for possible causes, I see that this may be caused by a bad profile. So I open the profile folder with (run) %APPDATA%\Thunderbird\Profiles\ which in my case is:

  C:\Users\<user_name>\AppData\Roaming\Thunderbird\Profiles

This is an empty directory. But if I go up one level to \Thunderbird there is a profile.ini file which contains (actual user ID replaced by <user_ID>:


[Install8216C80C92C4E828] Default=E:\Thunderbird\Profiles

[Profile0] Name=<user_ID> IsRelative=0 Path=E:\Thunderbird\Profiles Default=1

[General] StartWithLastProfile=1 Version=2


"E:\Thunderbird\" is the correct location of my TB installation. In that directory is a profile.ini file that contains:


[General] StartWithLastProfile=1

[Profile0] Name=default IsRelative=1 Path=Profiles/<user_ID>.default


Directory "E:\Thunderbird\Profiles\<user_ID>.default" is present. But all of it's files are dated 2010 except Mail, dated 2016.

Directory "E:\Thunderbird\Profiles" contains the ImapMail and Mail sub directories totaling about 25GB data.

I don't know what the Thunderbird startup process is or if this all looks correct. Can someone give me a sanity check? If this looks normal, what else could be corrupted?

Thanks in advance.

Solved 4

Using 140.10.2esr send issue

Ever since the latest update, when I hit send for an email. It says it cannot send, I cancel, hit send again and it goes through. I have to try sending EVERY email twic… (read more)

Ever since the latest update, when I hit send for an email. It says it cannot send, I cancel, hit send again and it goes through. I have to try sending EVERY email twice.

Solved 4 1

SMTP configuration

I have been using Thunderbird with two POP3 Hotmail accounts for some time and I am trying to set up a third account with exactly the same configuration. However, both th… (read more)

I have been using Thunderbird with two POP3 Hotmail accounts for some time and I am trying to set up a third account with exactly the same configuration. However, both the automatic and the manual configurations failed. The new account receives mail, but the outgoing smtp server config seems to have a problem. Sending messages times out or keeps prompting for a new password.

The Hotmail account has POP3 and IMAP enabled. Thunderbird is set to receive all cookies. I cleared history and cache after every attempt and also temporarily disabled the firewall.

Any suggestions about what the problem could be?

Solved 29 1 171

Web page triggered by clicking on email subject in the list pane

Recently, I have experienced an erroneous browser launch, simply by clicking on the title of the message in the list pane. This problem seems to occur when clicking on e… (read more)

Recently, I have experienced an erroneous browser launch, simply by clicking on the title of the message in the list pane. This problem seems to occur when clicking on emails from a particular UK supermarket (tesco.com) and the web page opened has a long and complicated URL, but the page contains only a single pixel which shows up as a white dot on a black background.

Obviously, it is likely that there is something strange about that source, but the problem doesn't occur if I click on the same email in a different email client (in this case Evolution).

I have tried various Settings as advised by web searches and also the solutions suggested in Thunderbird Help (Troubleshooting Mode and Troubleshooting Information).

I am running Thunderbird 140.5.0esr (64-bit) on Kubuntu Linux 24.04.

Solved 12 342

I am being denied access to certain websites like home depot

I am unable to access certain sites on my desk top computer. I have had geek squad check my computer and no issues. Example home depot lowes and Macy's. Can get there usi… (read more)

I am unable to access certain sites on my desk top computer. I have had geek squad check my computer and no issues. Example home depot lowes and Macy's. Can get there using Google chrome. Can access other sites on Firefox but not all

Solved 1

Can't find profile after uninstalling and reinstalling firefox

Windows 11 Firefox crashed on opening continuously so unable to safe open etc. Did update intel graphics to no avail. Uninstalled in add programs in settings. Did not … (read more)

Windows 11 Firefox crashed on opening continuously so unable to safe open etc. Did update intel graphics to no avail. Uninstalled in add programs in settings. Did not choose to delete data. Reinstalled and now can't find my profile.

Solved 3 1 126

@AOL.com the text for the news articles does not load

If I go to AOL.com they useually have 40 or so news articlaes/ads you scroll through. Several weeks ago the text for the articles stopped displaying. I have tried other … (read more)

If I go to AOL.com they useually have 40 or so news articlaes/ads you scroll through. Several weeks ago the text for the articles stopped displaying. I have tried other browsers and the text shows up. Not sure what setting may effectr this.,

Solved 7 2 36

I cannot highlight and right click on "Print" using the Mozilla browser for some reason? How do I print an article?

When using other browsers I can highlight an article or portion of an article and then right click and have access to the "Print" function or "Copy" function. I've tried… (read more)

When using other browsers I can highlight an article or portion of an article and then right click and have access to the "Print" function or "Copy" function. I've tried that several times with Mozilla but don't get that option upon right clicking my mouse. How do I print or copy an article?

Solved 2

Firefox downloads images instead of opening them

I've noticed of late that Firefox will not open .webp files in browser, instead automatically downloading without asking (I have the "Always ask you where to save files" … (read more)

I've noticed of late that Firefox will not open .webp files in browser, instead automatically downloading without asking (I have the "Always ask you where to save files" option ticked). It then opens the photo in a new tab while leaving the now blank original image tab open with the URL from which it was downloaded. Under the applications section i have set webp images to "open in Firefox" rather than "save file" and would appreciate advice on resolving this issue.

Solved 3