• Solved

Thunderbird messages suddenly have the Message ID in thr message header. Why?

This has just started to happen today. Each message I receive has the Message ID in the message pane header box underneath the date. Please explain why this is and can I … (read more)

This has just started to happen today. Each message I receive has the Message ID in the message pane header box underneath the date. Please explain why this is and can I stop this happening?

Asked by queenie 6 hours ago

Answered by Mapenzi 32 minutes ago

  • Solved

Password manager for families

Does Mozilla / Firefox have a password manager for families - similar to bitlocker or Nordpass or others? If so, where can I find it and how would I set it up? … (read more)

Does Mozilla / Firefox have a password manager for families - similar to bitlocker or Nordpass or others?

If so, where can I find it and how would I set it up?

Asked by David's Firefox 5 hours ago

Answered by Paul 4 hours ago

  • Solved

Why does the message card have no immediate delete icon?

There is no immediate delete "trash can" in the message card view. Why? Many messages can be deleted as you view them in the card. Additional steps, such as highlight-de… (read more)

There is no immediate delete "trash can" in the message card view. Why?

Many messages can be deleted as you view them in the card. Additional steps, such as highlight-delete or clicking the dots and then deleting, are extra steps that are not only inefficient but also extremely annoying.

Can this be fixed, or is there a step I have missed to add a trash can to the card display?

Asked by jimtippins 1 day ago

Answered by sfhowes 18 hours ago

  • Solved

Archive folder--can't delete

I have several accounts in Thunderbird. I have never (intentionally) used the archive option. Yet, one of my accounts now has an Archive folder that I cannot delete. N… (read more)

I have several accounts in Thunderbird. I have never (intentionally) used the archive option. Yet, one of my accounts now has an Archive folder that I cannot delete. No option exists when right clicking the folder and I cannot drag it to the trash. It has no emails in it, and never has. Its possible its been there a while and I just didn't notice, bu AFAIK its new.

I have gone to Account Settings Copies & Folders...and the "Keep Message Archives in:" is unchecked. Further, I checked all accounts to see if one of those might be 'checked'...just with a folder specified in a different (wrong) account. Not it.

I've restarted. I'm at a loss as to how to clean this up.

Any help would be appreciated.

Thunderbird 144.01...that I upgraded to 145.0 when checking the version to report here. No change.

Asked by thunderbirder 17 hours ago

Answered by Matt 13 hours ago

  • Solved

Thunderbird 140.0 on Win 11 PC - Recurring Error: "Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox."

Am getting this message along with a recurring download of a specific email (keeps coming back even after deletion) that does not allow any other new messages to be downl… (read more)

Am getting this message along with a recurring download of a specific email (keeps coming back even after deletion) that does not allow any other new messages to be downloaded. I do see new emails on my phone but will not read into Thunderbird??

Error: "Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox."

Tried: Troubleshooting, closing Thunberbird and reopening, rebooting windows system, compacting, etc. to no avail....

Asked by Brant Mercer 4 months ago

Answered by Brant Mercer 4 months ago

  • Solved

Why do the details below appear when this is a private PC and account?

Howdy! Here are the details noted in my question. Your browser is being managed by your organization. Policy Name Policy Value Certificates Imp… (read more)

Howdy! Here are the details noted in my question.

Your browser is being managed by your organization. Policy Name Policy Value Certificates ImportEnterpriseRoots true

Asked by desmond1 5 hours ago

Answered by TyDraniu 5 hours ago

  • Solved

Printing Thunderbird emails - default number of copies on printer menu is 2

Every time I want to print an email, the default copy number on my printer menu is shown as 2. I don't know how, when or why this change [from 1 copy to 2 copies] happe… (read more)

Every time I want to print an email, the default copy number on my printer menu is shown as 2.

I don't know how, when or why this change [from 1 copy to 2 copies] happened.

I wish to 'reset' the default copy number to 1, so I don't accidentally print a second copy and waste ink, etc.

When I want to print documents stored on my PC, the copy number field on the printer menu is blank, allowing me to enter the number of copies I want - so the issue appears to occur only when I print emails.

Asked by chattome 1 month ago

Answered by chattome 1 week ago

  • Solved

Issue with POP email downloading on only one email account - usa.net

OK, so I have 4 different emails on my Thunderbird account. I get the most email from my usa.net (Netaddress.com) account, but that has never been an issue -- as my inbo… (read more)

OK, so I have 4 different emails on my Thunderbird account. I get the most email from my usa.net (Netaddress.com) account, but that has never been an issue -- as my inbox gets huge I just move the contents into a dated archive.

I have already looped back to the people at usa.net and all of my settings are correct.

Here is the issue: Out of nowhere, a few months ago, when I tried to download my USA.net email, it would stop after 100-200 emails. Also, it would NOT "register back" to USA.net and show the downloaded items as "gone" (I checked my settings; I am NOT leaving email on the USA.net server).

I even tried deleting a ton of emails on the USA.net server side via webmail, and it still just stops after 200 messages max. I then need to dump out what was downloaded to another folder or I get the error below (see upload).

I hadn't changed anything on my settings when this started. USA.net DID start a requirement several months ago RE using SSL, but I didn't have problems when I initially made the switch.

Help, please! When it stops downloading I either get no message, or I sometimes get the message shown.

How to fix please? Again, this is the ONLY email account that I have this problem with; if some kind of "limit" was being hit it wouldn't be letting me download from other accounts, including my "business" email (basically I use USA.net for all of my newsletters, online purchases, etc).

Thanks so much.

Asked by Threemoons 4 days ago

Answered by Threemoons 19 hours ago

  • Solved

New Thunderbird version inadapted to my Pc

Probably my falt, the last version of Thunderbird got instaled on my PC. I do not like it, impossibility to read my message on the side of the screen, impossible to reorg… (read more)

Probably my falt, the last version of Thunderbird got instaled on my PC. I do not like it, impossibility to read my message on the side of the screen, impossible to reorganise mails via there date after they reorganised themself throw sender order... So, I would like to go back on my old version, probably 143 or 144 ? Does anybody know how to do it without loosing all my data ? Thanks in advance... Pierre A. PS : Please forgive my english mistakes, beeing french does not have only advantages... ;-))

Asked by K.Pete.A 1 day ago

Answered by david 1 day ago

  • Solved

Chase website requires Firefox 128 or higher. Latest update shows Firefox 115.3. Any Solution?

Chase website now requires Mozilla Firefox update 128 or higher to access accounts. My version says my version (115.30) is latest update. Do I need to find a different br… (read more)

Chase website now requires Mozilla Firefox update 128 or higher to access accounts. My version says my version (115.30) is latest update. Do I need to find a different browser or is there a solution? I am using Windows 7 Pro desktop. Thank you.

Asked by aandersonjr 2 days ago

Answered by ftomasello 11 hours ago

  • Solved

Firefox on a Windows 14" laptop

I'm using a Windows 11 laptop with a 14" laptop with a 1920 x 1200 resolution. I'm looking for suggestions and tips about the best layout to maximise the display of conte… (read more)

I'm using a Windows 11 laptop with a 14" laptop with a 1920 x 1200 resolution. I'm looking for suggestions and tips about the best layout to maximise the display of content in Firefox with the minimum amount of scrolling.

Thank you.

Asked by nuttynuke 1 day ago

Answered by Paul 1 day ago

  • Solved

After Re-installing Window 10 on my computer

On the 20, of October I was forced to re install Windows 10. Kept my data but I had to re install all my apps. With Thunderbird I follow the same procedure I used with F… (read more)

On the 20, of October I was forced to re install Windows 10. Kept my data but I had to re install all my apps. With Thunderbird I follow the same procedure I used with Firefox: After installation I copied the profile folder from my backup and replaced the new one. That worked out well. With Thunderbird, I followed the same procedure, all my emails where there but not my local folders. I am attaching several snapshots to illustrate my steps. Image 1 "local folders now" Image 2 "Profile Folder". (why there are 2 sub-folders)? Image 3 "Mail in the profile folder" Image 4 " List of folders in my Local Folders" The are there, how do I get them back on Thunderbird in the correct place "Local Folders"? Thank you for your help again. Regards Ilio Pieroni

Asked by Ilio Pieroni 1 week ago

Answered by Toad-Hall 1 day ago

  • Solved

No option to allow external content, regardless of settings

I have been reading the posts re this problem; there have been quite a few. Ever since I updated to Win11 (a week ago) and installed the latest version of Thunderbird, I … (read more)

I have been reading the posts re this problem; there have been quite a few. Ever since I updated to Win11 (a week ago) and installed the latest version of Thunderbird, I have not had any option to allow external content in my emails. There used to be a yellow bar above the email body with an "options" button. There isn't now. I have tried checking "allow eternal content in messages" in the settings; no change.

There was a suggestion to work around this by pointing at the message and choosing "unencrypt email and copy to...(choose folder)" from the popup menu, and then read the unencrypted message in that folder. The menu I got only had "copy email link" and left me to decide what to do with it. A newsletter in HTML is very hard to read. I don't want to work that hard.

Others with this problem were using Bitdefender, and you seem to have concluded that this was a problem with Bitdefender and doesn't need any further help from Thunderbird. I do not use Bitdefender. I hope you will change your minds and address the problem. I liked Thunderbird before, and now it's turgid and hard to use. Should I downgrade to an older version? If so, please tell me how.

Asked by je3an 1 day ago

Answered by sfhowes 1 day ago

  • Solved

change direction for mail delete

Some time back I learned that going to config and changing "mail.delete" from FALSE to TRUE would change the way deletion worked so that after deleting a message the curs… (read more)

Some time back I learned that going to config and changing "mail.delete" from FALSE to TRUE would change the way deletion worked so that after deleting a message the cursor would move to the next most recent message instead of the subsequent one. I've now decided that indeed I preferred the default setting of FALSE. I have changed it back on my two PCs, both running Win11 24H2 and TBird 128.14. On one PC the direction was changed back to the default direction, i.e. go to the subsequent message. On the other one it still moves to the prior message. I think I have done exactly the same thing on both PCs. What do you think I might be doing wrong?

Asked by eberger5 1 day ago

Answered by sfhowes 1 day ago