• Solved

I get an error when I try to compact the Trash (after deleting emails)

I get an error when I try to compact the Trash (after deleting emails). I am able to compact all others with no problems. See the jpg image file attached. Thanks. Brad … (read more)

I get an error when I try to compact the Trash (after deleting emails). I am able to compact all others with no problems. See the jpg image file attached. Thanks. Brad

Asked by Brad Young 1 week ago

Answered by Gianvittorio Negri 1 day ago

  • Solved

Windows Thunderbird AppData Folder on Windows

I periodically backup my Thunderbird AppData information: C:/Users/<me>/AppData/Roaming/Thunderbird I believe I installed Thunderbird from the MS Store. On one de… (read more)

I periodically backup my Thunderbird AppData information: C:/Users/<me>/AppData/Roaming/Thunderbird

I believe I installed Thunderbird from the MS Store.

On one device (MS Surface Go, Windows 11), this directory does not seem to exist. I have hidden folders visible, and several folders show up under AppData\Roaming, but not Thunderbird. I tried using %APPDATA%\Thunderbird, which works on my other devices, but the result is "not found".

I created a local folder ("save") and then used "properties" to display its location:

mailbox///C:/Users/<me>/AppData/Roaming/Thunderbird/Profiles/pv771buo.default-release/Mail/Local Folders/Save

When I put this into the file explorer and hit return I get told there is no app to open this 'mailbox' link, and I should look for one on the MS store. When I remove the mailbox/// it gives me the "not found" dialog.

I used the help->troubleshooting dialog to "Open Folder" under the Profile Folder entry, and got a "Location is not available" dialog. The dialog cited the same folder path as given above.

Where is the Thunderbird App Data stored? How do I access it????

Asked by That60sKid 2 days ago

Answered by That60sKid 2 days ago

  • Solved

Firefox bookmarks

Helllllllllllp! Just had firefox install an update & now all my saved bookmarks, login passwords & previous home page have all gone. Have reset Home page, checked… (read more)

Helllllllllllp! Just had firefox install an update & now all my saved bookmarks, login passwords & previous home page have all gone. Have reset Home page, checked that Profile is correct & the bookmark folder is empty. Where have they all gone. Yes I have restarted my computer but made no difference.

Asked by alarmms 2 days ago

Answered by cor-el 1 day ago

  • Solved

Issues with Thunderbird Installation and Updates

Hi everyone, I’m having some trouble with Thunderbird and could use some guidance. I’ve been trying to install the latest version, but I keep running into issues. The in… (read more)

Hi everyone,

I’m having some trouble with Thunderbird and could use some guidance. I’ve been trying to install the latest version, but I keep running into issues. The installation either fails midway or gives an error message I can’t figure out.

Also, for the times when I’ve managed to install Thunderbird, I’ve noticed that updates don’t seem to apply properly. The program either doesn’t update automatically or prompts me to download the full installer again.

Could someone explain the proper steps for installing Thunderbird and ensuring updates are applied correctly? Are there any common pitfalls or settings I should check to avoid these issues?

Any help would be greatly appreciated!

Thanks!

Asked by William Jack 2 days ago

Answered by Surah Al Waqiah 2 days ago

  • Solved

The Website showing can't be reached

From last 2 days the website's specific product page https://hassan-brothers.ae/product/thermal-rolls-80-x-80mm-receipt-paper-48gsm/ continuously showing "refused to conn… (read more)

From last 2 days the website's specific product page https://hassan-brothers.ae/product/thermal-rolls-80-x-80mm-receipt-paper-48gsm/ continuously showing "refused to connect". as a developer I had to manage and add products for my client but unfortunately this problem occurs. I contacted to the hosting provider they said "I think some kind of sql query issue" after working on SQL it's working on other's end but still I unable to access.

Kindly resolve my issue thank you. I urgently need this.

Asked by tim jordan 2 days ago

Answered by cor-el 2 days ago

  • Solved

Screen is cluttered with something on the left in my way

I WAS USING 110 PER CENT NOW THAT DOESN'T FIT. H0W DO I GET RID OF THIS BAR BLOCKING THE LEFT SIDE OF MY SCREEN SO 110 PERCENT WILL FIT AGAIN? I DON'T UNDERSTAND WHAT Y… (read more)

I WAS USING 110 PER CENT NOW THAT DOESN'T FIT. H0W DO I GET RID OF THIS BAR BLOCKING THE LEFT SIDE OF MY SCREEN SO 110 PERCENT WILL FIT AGAIN?

I DON'T UNDERSTAND WHAT YOU WANT BELOW. YOU'RE DEALING WITH AN IDIOT HERE.

I GUESS I SHOULD SAY WHAT I'M LOOKING FOR IS 110 PER CENT TEXT SIZE.

HOW DO I SEND THIS TO SOMEONE? PLEASE HELP ME!!

Asked by bmccalley 2 days ago

Answered by cor-el 2 days ago

  • Solved

How can I re-enable the option "Copy link without site tracking"?

Firefox Nightly 135.0a1 - Debian APT repository I searched around DDG for awhile and didn't seem to find others with this issue. I have Firefox-esr installed on anothe… (read more)

Firefox Nightly 135.0a1 - Debian APT repository

I searched around DDG for awhile and didn't seem to find others with this issue. I have Firefox-esr installed on another device and the option is still enabled over there. Is there a way I can gain that back on this install? I use it for every link I copy. Thanks

Asked by neo.hazard1 4 days ago

Answered by jscher2000 - Support Volunteer 4 days ago

  • Solved

Spectrum.net website login not working

Hello, At one time I could login at home to view my Spectrum.net account on Firefox (default browser), now I get a popup which reads "This feature is currently unavailab… (read more)

Hello, At one time I could login at home to view my Spectrum.net account on Firefox (default browser), now I get a popup which reads "This feature is currently unavailable. Please try again from home or contact us for assistance. "IDID-4000"

I get the same message on my laptop and desktop, both running Firefox. I can switch to the Edge browser and login with no issues. I have cleared cookies and used other suggestions I have read on the web, but to no avail. Any help would be appreciated!

Thanks! Tony

Asked by tdp158 3 days ago

Answered by jscher2000 - Support Volunteer 3 days ago

  • Solved

xml http request is blocked in webworker when main thread is blocked in firefox

I met the same issue with https://stackoverflow.com/questions/27514404/web-worker-blocked-by-main-thread-in-chrome . It was asked 10 years ago and I learnt that it was f… (read more)

I met the same issue with https://stackoverflow.com/questions/27514404/web-worker-blocked-by-main-thread-in-chrome . It was asked 10 years ago and I learnt that it was fixed in chrome via https://issues.chromium.org/issues/40398809 . Is it a bug for firefox? Is there any way to work around? Thanks.

Asked by d8q4852phd 3 days ago

Answered by TyDraniu 3 days ago

  • Solved

Did Not Connect: Potential Security Issue

Since updating Firefox I can no longer connect to known good sites without getting "Did Not Connect: Potential Security Issue". This includes U.S. government sites! For … (read more)

Since updating Firefox I can no longer connect to known good sites without getting "Did Not Connect: Potential Security Issue".

This includes U.S. government sites! For instance, try connecting to https://covidtests.gov/ .

Why completely block access to the site? Why can't I make exceptions or tell Firefox to accept the risk and continue?

Asked by John Purretta 3 days ago

Answered by TyDraniu 2 days ago

  • Solved

Turn off FF going dim when FF window is inactive (not in focus)

How do I turn this odd feature that dims FF bars when window loses focus? As of look of it only tabbar and toolbar are affected. I couldn't find anything relevant under "… (read more)

How do I turn this odd feature that dims FF bars when window loses focus? As of look of it only tabbar and toolbar are affected. I couldn't find anything relevant under "about:config". Also some tricks with CSS didn't work for me, maybe because I have custom chromeCSS that brings tabbar under bookmarksbar and applies other customization so that FF window looks like old good FF before they started to put everything on a single line in the bar. Thanks in advance.

Asked by George L. Yermulnik 1 week ago

Answered by George L. Yermulnik 2 days ago

  • Solved

How do I eliminate the sidebar?

The newest version of Firefox now has what seems to be a permanent sidebar on the left side of the screen. This is incredibly inconvenient as 1) I have no need for it or … (read more)

The newest version of Firefox now has what seems to be a permanent sidebar on the left side of the screen. This is incredibly inconvenient as 1) I have no need for it or any of the AI stuff and 2) I'm using an older screen that is square and so now web pages are contorted when I view them.

Please remove this bar or let me know how to remove it myself.

Thank you.

Asked by katemw418 2 days ago

Answered by TyDraniu 2 days ago

  • Solved

Where is the "More actions" menu in firefox/thunderbird?

What has happened to the "More actions" menu button - the one that normally is in the upper left corner of windows (see the attached image)? I have just installed a new… (read more)

What has happened to the "More actions" menu button - the one that normally is in the upper left corner of windows (see the attached image)?

I have just installed a new PC, with Debian 12 and KDE (plasma 5.27.5); the other windows have this menu button, but not Firefox and Thunderbird. Is there a way to get it back, eg by moving the menu bar out of the title bar and back to where it used to be?

Asked by jan267 1 week ago

Answered by jan267 3 days ago

  • Solved

how can I pay with bank check

You ask the Thunderbird users for volontary contribution at the costs you must give the possibility for payment with bank checks payment with bank cards and or PayPal is … (read more)

You ask the Thunderbird users for volontary contribution at the costs you must give the possibility for payment with bank checks payment with bank cards and or PayPal is more and more difficult now for us. Under "please select" you must notice "Other" ! kind regards Antoine

Asked by Antoine BERBACH 3 days ago

Answered by Antoine BERBACH 2 days ago

  • Solved

Problem resolved by magic

Yesterday I had a problem controlling the Thunderbird layout. In a powerful demonstration of Murphy's Law, posting a detailed description here and waiting 24 hours seems … (read more)

Yesterday I had a problem controlling the Thunderbird layout. In a powerful demonstration of Murphy's Law, posting a detailed description here and waiting 24 hours seems to have made the problem go away.

I wish the same good fortune to anyone who reads this.

Asked by Philip 4 days ago

Answered by Wayne Mery 3 days ago

  • Locked

Continual Updates Page

duplicate of /questions/1477200 thread Having updated to latest browser version I am continually getting this page https://www.mozilla.org/en-GB/firefox/133.0/whatsnew/… (read more)

duplicate of /questions/1477200 thread

Having updated to latest browser version I am continually getting this page

https://www.mozilla.org/en-GB/firefox/133.0/whatsnew/?oldversion=132.0

It is not in my startup URL's I use the default.

I have cleared all browser cache and data with no effect.

Asked by MV Agusta Brutale 3 days ago

  • Solved

Unable to change downloads location after disconnecting Dropbox app on macOS 15.1.1

Firefox on my 2018 MacBook Pro started having issues downloading all file types after I disconnected Dropbox sync and backup. Each time I try to download a file, a failed… (read more)

Firefox on my 2018 MacBook Pro started having issues downloading all file types after I disconnected Dropbox sync and backup. Each time I try to download a file, a failed message is displayed below the file name and type. The browser was using the downloads folder that was synced with Dropbox. After disconnecting Dropbox, I tried changing the downloads location, but the "Choose" button does not display a window. The result is the same whether the Always ask you where to save files is checked or not.

I have gone through the following steps trying to resolve this issue with no success.

  1. I have reset/cleared any configuration setting found using about:config and browser.download.
  2. I have launched Firefox in troubleshoot mode and tested downloads with no resolution.
  3. I have uninstalled Firefox and installed a fresh copy from mozilla.org with no resolution.
  4. I have set the downloads folder in Safari, but this did not provide a resolution. Downloads work as expected in Brave and Safari. The current downloads location is the Downloads directory on my iCloud Drive.

The second screenshot with the error attached in still referencing the Dropbox-connected Downloads folder. No other browsers are using this folder and the Dropbox app has been completely removed from my laptop.

I use Firefox for web development and need to be able to download various files throughout the day, so this has become very frustrating.

Any help is greatly appreciated.

Cheers,

Asked by Mike Hermary 5 days ago

Answered by Mike Hermary 3 days ago