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"Open message in conversation" is no longer listed when I right click on an e-mail.

So I started investigating. Rebuilding the Global Database was suggested as a solution. So I deleted the "global-messages-db.sqlite" file (66MB), and started TB again.

Now the database starts rebuilding. I follow the status in the Activity Manager. It's stuck at: "Indexing messages Determining which messages to index in Inbox/+ 2023/+ Pantoon/+ Algemeen - Yannig.eu"

So I backup this folder "Algemeen", delete it from TB, and restart TB. Now the Indexer is stuck at the next folder. I once again backup, delete and restart. Now the indexer is stuck at the next folder in the list, and so on.

Any advice on how to break this cycle and get TB do index succesfully?

I was searching for the Local Folders in the mail folder of the Profile folder, but it wasn't there, but in TB I can see all the local folders I searched my computer and I found Local Folders folder in a desktop folder. To test I created a new folder in TB and then checked to folder in that desktop folder and it was updated. It seems to work even though its not in the profile directory. I don't know how I moved it and why it works, but I checked the properties page on each Local Folder and they all pointed at the desktop folder. How do I move them back and still have TB see them. I cut and paste one folder back, but TB was still pointing at the desktop forlder

I keep getting a message saying can't sync. I also got an email saying my account is about to be deleted for non-use you mush sign in to save your account. Firefox is already signed in to i took that as a scam and deleted the email. but when i click on manage my account within Firefox it loads a page that says:

"Session Expired Sorry, something went wrong. Please sign out from the browser menu and try again."

Is this also a scam? I do not trust much of anything on the internet anymore, it seems that everything is a scam these days.

Also how do i change my primary email address? My current email address has been getting attacked a lot lately.

Thank You.

Dear Firefox Support Team,

I am writing to request assistance regarding what appears to be a duplicate or disconnected Firefox Sync account.

I’ve been using Firefox Sync with the email address inhucr@gmail.com on two different devices:

   On my work computer, I had access to over 143 saved passwords

   On my personal computer, I could only see 33 saved passwords

However, I was still able to log in to websites automatically on my personal computer, even though I couldn’t view the saved passwords in the password manager. This made me suspect that the data might be stored locally or that the devices were syncing separately.

A few days ago, I deleted all saved passwords from my work computer (after backing them up to a spreadsheet) and then logged out of the Firefox account on that device. Later, when I checked Firefox on my personal computer, the 33 passwords were still there and unchanged, which confirmed my suspicion that I might be using two Firefox accounts that look identical but are not actually connected.

I also noticed that I can no longer log back into the version of the account I was using at work — the system rejects the password I currently use on my personal device, despite both using the same email address.

Could you please verify whether there are two separate Firefox accounts linked to this email address or help me recover access to the original Sync data?

Thank you very much for your support.

Kind regards, Ingrid Hurtado

Hi man, what have you done to firefox, have you lost your minds. Why did you remove the ability to share many at once tabs to clipboard - this was a very good functionality and now you've messed it up? Man, I don't like synchronization, and this option was awesome for me. Bring it back, dude.

I had set my Ubuntu 22.04 browser to Chromium for a while, but decided that all my cookies are in Firefox so I chose to switch back. Full reset after power-off, of course.

My Environment Variable $BROWSER is now set to Firefox, but Thunderbird apparently has a mind of its own. ;-) It still opens or switches to Chromium with every web link executed.

I've explored the ~/.thunderbird/ directory but see nothing there.

What am I missing that I need to be educated about?

Thanks in advance!

 -- Don Wilde

The new native tab group feature has an option to "Save and close group", implying that you can restore the group. But doing this, you will find that the group disappears.

Is this a known bug? Has anyone figured out how to restore a saved tab group?

Looking for a way to let two Windows 10 user accounts access the same Thunderbird account/files.

We have a desktop PC used by two people, 'C' and 'S'. They each have a Windows user account, but share an a general email address (don't ask...)

The Thunderbird installation has at least 32GB worth of mail, going back several years, which I'd prefer not to duplicate on the hard drive. Additionally, mail is only stored on the server for 2 weeks, before being deleted. The Thunderbird installation is accessed from user account 'C'. The computer will, for practical reasons, only be used by one person at a time, but they will both be logged in most of the time, and would likely both have Thunderbird running at the same time.

Is there a way to direct Thunderbird, opened from user account 'S', to the files used by 'C'?

Thanks!