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  • Archived

what do i do if my extension wont work

hi, i have a windows eight laptop and i have downloaded firefox, i also have chrome as well as IE10. After installing firefox i wanted to add the extension SEO for firefo… (read more)

hi, i have a windows eight laptop and i have downloaded firefox, i also have chrome as well as IE10. After installing firefox i wanted to add the extension SEO for firefox. i installed and it clearly says its enabled but i see no trace of it along side my searches.

What could the problem be, i had this extension on my old desktop and it worked fine.

Asked by robeg 7 years ago

Last reply by schnapps 6 years ago

  • Archived

Since upgrading to Windows 8, Firefox locks up when I try to use it, can anyone suggest why please?

We had to download Firefox once we had installed Windows 8. Although we now have a Firefox tile on the new Windows desktop, to enable access to Firefox, whenever we click… (read more)

We had to download Firefox once we had installed Windows 8. Although we now have a Firefox tile on the new Windows desktop, to enable access to Firefox, whenever we click on it to go to Firefox, we get the option to select Firefox as our default browser. Whether we say Yes or No, the screen then locks up and we have to use Control, Alt and Delete to close it.

Asked by jqmes 7 years ago

Last reply by cor-el 7 years ago

  • Archived

Moving from Windows 8 Release Preview to Windows 8 Retail Release

I moved user profile folders to my retail copy of Win8. My startups (I start TBird when the system starts) imported - and amazingly Thunderbird started up from the start… (read more)

I moved user profile folders to my retail copy of Win8. My startups (I start TBird when the system starts) imported - and amazingly Thunderbird started up from the startups even though I hadn't installed it.

Then I installed Firefox, and it immediately booted up and asked if I wanted to restore my previous session! There was no previous session in the Retail - but it was the session from my copy of the Release Preview.

My questions are

"Is this a feature of Mozilla products, or a happy byproduct of storing program info/settings/etc in the AppData folders?"

"Will I lose my info if I remove the old hard drive with the Release Preview - or is everything stored in the AppData folders?"

Asked by usasma 7 years ago

Last reply by cor-el 7 years ago

  • Archived

Windows 8 was released 5 months ago yet Firefox won't run on it - Bad! HOWEVER - on this site there is no mention - UNACCEPTABLE!! You have let yourselves down.

There is some mention in the forums - but most of it is quite old - and in the support page you cannot sort by date - and I don't intend to read through 1,000 entries to … (read more)

There is some mention in the forums - but most of it is quite old - and in the support page you cannot sort by date - and I don't intend to read through 1,000 entries to find the one I want!

What is UNACCEPTABLE is the lack of clear information in a PROMINENT position at the front of the site.

I have just bought a new Laptop PC and could not get Windows 7 - I had to take Windows 8. Every PC in PC WORLD is now loaded with Windows 8 - and the Mozilla site doesn't even mention it!! And Windows 8 has been out for 5 months.

Is everyone asleep at Mozilla?

Clear information might stop your (ex?) customers getting mad at you.

(Written on my old Windows 7 PC).

Asked by Sundt 7 years ago

Last reply by kobe 6 years ago

  • Archived

Firefox 19 Windows 8 64 Bit Slow

Firefox works okay but I notice it slow down an lag. When I go on Pandora an play music it'll work fine but once I start opening other tabs it will start lagging the musi… (read more)

Firefox works okay but I notice it slow down an lag. When I go on Pandora an play music it'll work fine but once I start opening other tabs it will start lagging the music. This doesn't happen on Internet Explorer. If I play a video YouTube in HD I sometimes have to let it load all the way up or it'll start lagging. I have none of these issues on Internet Explorer. What can I do to fix this?

Asked by iggie45 7 years ago

Last reply by ihotep 7 years ago

  • Archived

Firefox 18.0.2 failed to check for updates on Windows8 Enterprise

When I check for update in Firefox 18.0.2 it is showing that Firefox is Up to date. However, the latest version is 19.0. After a little googling I found an addon Httpfox … (read more)

When I check for update in Firefox 18.0.2 it is showing that Firefox is Up to date. However, the latest version is 19.0. After a little googling I found an addon Httpfox which shown me the URL firefox is requesting to check the updates. It is

https://aus3.mozilla.org/update/3/Firefox/18.0.2/20130201065344/WINNT_x86-msvc/en-US/release/Windows_NT%206.2.0.0%20(x86)/default/default/update.xml?force=1

This is giving a XML with empty update tags

However, if I change Windows version from 6.2.0.0 to 6.1.0.0 like this,

https://aus3.mozilla.org/update/3/Firefox/18.0.2/20130201065344/WINNT_x86-msvc/en-US/release/Windows_NT%206.1.0.0%20(x86)/default/default/update.xml?force=1

it is showing some update related xml.

Is the manual download and install is the only solution I've left with now?

Asked by ravindra-gullapalli 7 years ago

Last reply by John99 7 years ago

  • Archived

Firefox 19.02 freezes. Tried downgrading Flash to 10.3 but problem appears to be unrelated to Flash. Reinstalled Forefox 14.01 problem went away.

Latest version of Firefox freezes solid on load. 14.01 fixes the problem. Reinstalled 19.02 and problem reappeared. Disabling Norton Firewall temporarily did not fix the … (read more)

Latest version of Firefox freezes solid on load. 14.01 fixes the problem. Reinstalled 19.02 and problem reappeared. Disabling Norton Firewall temporarily did not fix the problem. Reinstalled 14.01 a second time and problem went away again. Running Win 8 on a Toshiba Satellite laptop.

Asked by worldtraveler01 7 years ago

Last reply by ivymike 7 years ago

  • Archived

Waterfox is not allowing me to log in to Zynga.com

When I open Zynga.com I get repeated log in messages. When I click them , they disappear and then come back. I have contacted zynga and reloaded facebook Neither helped. … (read more)

When I open Zynga.com I get repeated log in messages. When I click them , they disappear and then come back. I have contacted zynga and reloaded facebook Neither helped.

Asked by erivard 7 years ago

Last reply by cor-el 7 years ago

  • Archived

This Facebook phishing website opens 15+ tabs everytime I'm idle on FireFox or I start my computer. How do I fix this?

These two websites open on re-boot, or when I'm idle on firefox. https://fbcdn-photos-a-a.akamaihd.net/hphotos-ak-prn1/test-favela.html?529354585 https://fbcdn-sphotos… (read more)

Asked by mntwins7 7 years ago

Last reply by finitarry 7 years ago

  • Archived

get my virgin email to show full page

My virgin e-mail only shows on half a page and I want to get rid of space aboove so it will show more. How can I do this. Found one possible way by using Adblock plus? Ca… (read more)

My virgin e-mail only shows on half a page and I want to get rid of space aboove so it will show more. How can I do this. Found one possible way by using Adblock plus? Can you advise what steps I need to do to help solve issue?

Asked by hmfc1874 7 years ago

Last reply by Swarnava Sengupta 7 years ago

  • Archived

I'm not able to pick an item from a 'dropdown' list of choices. The list flashes on and off so quickly that it doesn't pause long enough to make a selection.

I'm not able to pick an item from a 'dropdown' list of choices. The list flashes on and off so quickly that it doesn't pause long enough to make a selection or it doesn't… (read more)

I'm not able to pick an item from a 'dropdown' list of choices. The list flashes on and off so quickly that it doesn't pause long enough to make a selection or it doesn't show the dropdown list at all. This was not an issue for me before FF 19.

I'm running Windows 8.

Asked by dlpb1783 7 years ago

Last reply by ideato 7 years ago

  • Archived

so far I've been using Flash Player 11.2 which is the only normal playing sound newer versions are stereo sound streamed normal once the second is the center sp

so far I've been using Flash Player 11.2 which is the only normal playing sound newer versions are stereo sound streamed normal once the second is the center speaker star… (read more)

so far I've been using Flash Player 11.2 which is the only normal playing sound newer versions are stereo sound streamed normal once the second is the center speaker started to play

Asked by simnov 7 years ago

Last reply by user633449 7 years ago