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Can't sign into eBay

A week or so ago (About the 18th July) I found that I could no longer log into eBay with Firefox. When I try to log in it comes up with a big read banner with the words … (read more)

A week or so ago (About the 18th July) I found that I could no longer log into eBay with Firefox.

When I try to log in it comes up with a big read banner with the words "We ran into a problem. Please try again later." inside it.

Using any other browser works.

I am just assuming an update, either Firefox or Windows has broken something.

I disabled my Firewall to see if that had any effect... no, it didn't.

I am not running any ad blockers.

I have also found others who have suffered the same issue on another forum.

Any idea's?

Cheers, Glenn

Asked by gat58 7 minutes ago

Failure to connect to sites that have worked OK for years

There are two websites that I have been connecting to for years using Firefox in Windows 11. Recently, Firefox has not been able to connect. With one (https://www.medica… (read more)

There are two websites that I have been connecting to for years using Firefox in Windows 11. Recently, Firefox has not been able to connect. With one (https://www.medicare.uhc.com/aarp), I can see it trying to connect but it just never happens. Another (auth2.care360.com) gives the message "An error occurred during a connection to auth2.care360.com. PR_CONNECT_RESET_ERROR". Firefox is my primary browser. When I use Edge there is no issue connecting to either of these sites. I have not installed any new security software since the issues started and have always taken standard software updates.

Asked by tdaccbus2 1 hour ago

My data won't sync from my other device

So, my old computer recently broke, but I luckily recovered all my files. I was re-downloading Firefox onto this computer, but my bookmarks and add-ons and stuff won't sy… (read more)

So, my old computer recently broke, but I luckily recovered all my files. I was re-downloading Firefox onto this computer, but my bookmarks and add-ons and stuff won't sync. When I searched for the solution to this, I saw someone having a similar-ish problem (https://support.mozilla.org/en-US/questions/1403774#answer-1563248), but they just said they had to wait awhile for it to sync. Now, I have a couple questions that I can't seem to get the answer to:

1. How long does it take to sync my data? How long did that person have to wait?

2. What if it never syncs and that person just got lucky? Is there some sort of alternate way to fix this faster?

I'd really appreciate help on this topic, but I'm not the best with computers. If anyone has had this problem, and figured it out, please let me know! I had a lot of bookmarks and a good amount of add-ons, I really would like to not lose those.

Asked by ☆ 0L1V3R ☆ 1 hour ago

WidevineCDM plugin has crashed. On all DRM protected video streaming services that I could test.

On Windows 11, for the last two days, whenever I try to open Netflix, it says "WidevineCDM plugin has crashed". I've also tried Amazon Prime Video and Apple TVs+. It alwa… (read more)

On Windows 11, for the last two days, whenever I try to open Netflix, it says "WidevineCDM plugin has crashed". I've also tried Amazon Prime Video and Apple TVs+. It always crashes and displays the crash thing and asks me to submit report.

I also use firefox on a Linux distribution that is dualbooted on the same machine. No crashes there. I recently updated my graphic card's vBIOS and firmware(RTX 4080) using the utility provided by the manufacturer of the card. But even after updating this and rebooting, I was able to watch a couple of episodes of a show without any problems. However, the second time I tried to open Netflix after the {graphics card updates + reboot} + {1 or 2 extra reboots} the plugin has been crashing on me constantly.

I think it might be a graphics card thing or a Windows thing. The problem is, there seems to be very little information on troubleshooting anything related to Widevine. I found no information on how to delete it and re-install it. I have tried to enable Integrated graphics only in BIOS and plugged the monitor into one of the motherboard's display output(for integrated graphics). Same result.

I have submitted crash reports: https://crash-stats.mozilla.org/report/index/3d9cc9fa-7f6b-465a-9895-e2b6b0240724 https://crash-stats.mozilla.org/report/index/73835b7c-7393-47ee-94b8-d24410240724

Asked by Moosic Mann 2 hours ago

Disappearing Bookmarks Sidebar

Everytime I load Firefox the bookmarks sidebar is not shown. Navigating thus View => Sidebar => Bookmarks I can bring it up. It will stay visible for … (read more)

Everytime I load Firefox the bookmarks sidebar is not shown.

Navigating thus View => Sidebar => Bookmarks I can bring it up. It will stay visible for the whole of my browser session. However, after I've closed this session and started another. the bookmark sidebar is missing again.

How can I make the bookmarks sidr be available all the time?

FF 127.0.2 OS Windows 11 Pro v 24H2 Build(26100.994).

Asked by IanM 3 weeks ago

Last reply by yancx 2 hours ago

userchrome.css

Trying to recover from a hard drive crash. Had to buy a new desktop with Windows 11 Pro (looking to be a bad move). I downloaded/updated to Firefox 126.0 (maybe also look… (read more)

Trying to recover from a hard drive crash. Had to buy a new desktop with Windows 11 Pro (looking to be a bad move). I downloaded/updated to Firefox 126.0 (maybe also looking to be a bad move).

Have my last "working" userChrome file (it took me weeks to perfect this to my needs).

I am looking for: C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile>\

but there is no "AppData" folder. And there is no existing userChrome.css file, anywhere!

Is the functionality I am looking for a thing of the past?

Is Firefox not completely supported by Windows 11?

If so, what is the last version of Firefox that will still support userChrome.css?

Asked by AIVAS 2 months ago

Last reply by jscher2000 - Support Volunteer 2 hours ago

Radomly funky fonts

I am sure you have had endless posts regarding this issue, but for me, it is still ongoing. Randomly and without warning, I can have pages full of funky fonts that is un… (read more)

I am sure you have had endless posts regarding this issue, but for me, it is still ongoing. Randomly and without warning, I can have pages full of funky fonts that is unreadable. Usually, closing the browser and reopening it does the trick, but when I have several important tabs opened within the session, that can be a bit of a pain in the ass especially when I reopen, all is lost. Is there something on my end I can do to keep this from occurring. In other browsers, this does not happen. Please help. Thanks. :D

Asked by Frater Phoenix 2 hours ago

Double sentences in Boston Globe articles that have links in them.

I subscribe to the Boston Globe and I use a Windows 11 laptop. I get double sentences when a link is included in the sentence. I opened the Boston Globe in Google Chrome,… (read more)

I subscribe to the Boston Globe and I use a Windows 11 laptop. I get double sentences when a link is included in the sentence. I opened the Boston Globe in Google Chrome, and it does not happen there. How can I fix this?

Asked by Jim and Mary Ellen Hesselbacher 3 hours ago

Have to re-install custom font after every reboot

I have a custom font installed on my PC (Karla), after every reboot of my PC Firefox is set back to default fonts and Karla no longer shows in the list, it will show back… (read more)

I have a custom font installed on my PC (Karla), after every reboot of my PC Firefox is set back to default fonts and Karla no longer shows in the list, it will show back up and automatically set itself to Karla once I re-install the font.

layout.css.font-visibility is set to 3 privacy.resistFingerprinting set to false

Is there any solution to this?

Asked by Pod 3 hours ago

Ad blocker

I am repeatedly kicked out by YouTube, because I seem to have one or more ad blockers active. My problem is that I even don't know where to find them, so that I can deact… (read more)

I am repeatedly kicked out by YouTube, because I seem to have one or more ad blockers active. My problem is that I even don't know where to find them, so that I can deactivate them. I have tried earlier to find a solution, but to no avail. Apparently there are more people having this problem.

I am now forced to watch YouTube on Edge, which feels like treason, because I am a Firefox user for many years.

In case you would have a solution, please don't bombard me with geek talk. I am an IT layman.

I use an Acer lptop with Windows 11

Asked by thans 4 hours ago

What's the latest on tabs not being consistent with task manager?

Since "Flash Player" has been discontinued by Adobe since 2020 - and by force since 2021 - what is the solution? Yesterday, it told me I had 20 "tabs" open in Task Manage… (read more)

Since "Flash Player" has been discontinued by Adobe since 2020 - and by force since 2021 - what is the solution? Yesterday, it told me I had 20 "tabs" open in Task Manager - but I clearly had less than 10.

The problem here is... my fan gets loud because of this - and that is very frustrating at night. Watching a video, and then hearing a storm brewing, right in your ear.

I've attempted Fan Control software, but it's way too complicated for my capabilities. It seems to do barely anything, unless you have a specific set of hardware - and a certain amount of know-how.

Ps. I am referring to the thread, created 6 years ago, here on the forum. https://support.mozilla.org/en-US/questions/1223023

Asked by Sir 4 hours ago

network.http.rcwn.enabled Policy Configuration

Is there anyway to configure network.http.rcwn.enabled to false via the policy located in the ''C:\Program Files\Mozilla Firefox\distribution'' folder? … (read more)

Is there anyway to configure network.http.rcwn.enabled to false via the policy located in the ''C:\Program Files\Mozilla Firefox\distribution'' folder?

Asked by thomas.williams1156 20 hours ago

Last reply by thomas.williams1156 4 hours ago

I have the incorrect URL for Firefox . PLease remedy .

I want to continue to use Firefox as usual , but this is not possible because of the continued message about the "wrong address" related to the URL . I have chan… (read more)

I want to continue to use Firefox as usual , but this is not possible because of the continued message about the "wrong address" related to the URL . I have changed nothing , and i dont understand . PLease will you fix it .

Asked by maurtony 8 hours ago

Mozilla signbout on Firefox close

I run Firefox on two windows machines, with identical settings and extensions - I regularly sync across them, and have all my passwords saved to a local file, just in cas… (read more)

I run Firefox on two windows machines, with identical settings and extensions - I regularly sync across them, and have all my passwords saved to a local file, just in case. Recently, one machine (the only one with Win11) has begun disconnecting me from Mozilla every time I close Firefox, and wiping the saved passwords. I have to sign in to Mozilla and import all the passwords every time i reopen Firefox. I have tried all the refresh, reinstall options and nothing seems to fix it. Any ideas what's going on and how to fix?

Asked by little.fish 14 hours ago