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Old firefox version, create new profile error.

After upgrading firefox to the latest version 110.0.1 few users are getting a prompt that firefox version is old and they need to create new profile. "Using an older ve… (read more)

After upgrading firefox to the latest version 110.0.1 few users are getting a prompt that firefox version is old and they need to create new profile.

"Using an older version of Firefox can corrupt bookmarks and browsing history already saved to an existing Firefox profile. To protect your information, create a new profile for this installation of Firefox."

I have tried: -uninstalling/reinstalling newest version of Firefox -using run, firefox -p to open the profile -creating a new profile altogether -setting my default profile

Please let me know if there is something else we can try or a fix out there I haven't found

Asked by ivaligy 1 hour ago

Linked pages in financial webistes will not open

I have 2 financial websites that I am unable to use Firefox on and I have to use Chrome. The site are Fidelity Financial and Jackson National. When logged into the websit… (read more)

I have 2 financial websites that I am unable to use Firefox on and I have to use Chrome. The site are Fidelity Financial and Jackson National. When logged into the website I must select certain links to see the information I am seeking. When selected, Firefox does nothing, it stays on the page with the link I selected. I do not have pop-ups blocked and cannot find the reason for the fault.

Asked by MarcGSr 1 hour ago

Can I suggest a Firefox extension?

Is there some way to recommend an extension that's available in the Chrome Web Store but not available for Firefox? It's the only one I've found anywhere that does this,… (read more)

Is there some way to recommend an extension that's available in the Chrome Web Store but not available for Firefox? It's the only one I've found anywhere that does this, particular job.

Beanote will allow a sticky note to be made *anywhere* on a web page -- not in a sidebar -- and it will stay right where you want it. Or you can move it. Also, if there are tabs within a portion of that webpage, it will bleed through transparently to all of them. If you want to add it to another of these tabs, you just click on it and you can move it anywhere you'd like; again, it will stay there.

Asked by DorothyJ 4 days ago

Last reply by DorothyJ 2 hours ago

Is it possible to add a brand new additional toolbar to hold icons for add-ons?

One of the best features of Firefox over the years has always been the ability to add new tool bars. This was brilliant for storing your Add-on icons. Is this gone now? … (read more)

One of the best features of Firefox over the years has always been the ability to add new tool bars. This was brilliant for storing your Add-on icons.

Is this gone now? If not, how do I go about adding new toolbars. Running Firefox MSIX-1.0. 111.0.1 64-bit. Windows MSIX package.

Asked by Graham 3 hours ago

Cannot log onto rakuten.com

After the last update, I cannot log onto rakuten.com. I get the error message, "Oops. There was a problem. Please refresh page and try again." When I try to use "Forgot P… (read more)

After the last update, I cannot log onto rakuten.com. I get the error message, "Oops. There was a problem. Please refresh page and try again." When I try to use "Forgot Password" the page does not refresh. I can log on when I use Google Chrome.

Asked by jazzybob 6 hours ago

The video playback was aborted due to a corruption problem or because the video used features your browser did not support.

Hi, After formating my computer I have problem with videos in FF (facebook, some YT videos and others). Alwasys getting message : "The video playback was aborted due… (read more)

Hi, After formating my computer I have problem with videos in FF (facebook, some YT videos and others). Alwasys getting message : "The video playback was aborted due to a corruption problem or because the video used features your browser did not support."

I tried: 1)incognito mode 2)clearing profiles 3)wiping whole FF and still no fix.

I'm using 111.0.1 (64 bit) version. Videos working well on my laptop wish same FF version. Any ideas how to fix it?

Asked by xvodox 7 hours ago

Cleared passwords and cache, but website still Remembers my username and password

I have cleared my cache and cookies, I also checked my passwords and logins and nothing was in there. I closed the browser and reopen it to go on the same website. I trie… (read more)

I have cleared my cache and cookies, I also checked my passwords and logins and nothing was in there. I closed the browser and reopen it to go on the same website. I tried to sign in and my information is still there as an autofill. How can I wipe everything?

Asked by JustUrAvgFellow 8 hours ago

Credit Card Autofill

I leave the country for several months a year to a country that is not supported for credit card autofill, and it doesn't work while I am there. However, once I return to… (read more)

I leave the country for several months a year to a country that is not supported for credit card autofill, and it doesn't work while I am there. However, once I return to the U.S. the autofill menu has disappeared from the Privacy & Security Tab, so I am unable to turn autofill back on. In the past I have had to uninstall/reinstall Firefox to make credit card autofill work -- until I leave the country again. Surely I am not the only user that has had this problem and having to uninstall/reinstall is a pain that users shouldn't have. Isn't there a better way to turn this function on and off?

Asked by Tom McCaffery 9 hours ago

URL Scam?

Can anyone tell me how I go about removing this malware please? It suddenly appeared whilst using Firefox in the last few days. I'm not very tech savvy so simple instruct… (read more)

Can anyone tell me how I go about removing this malware please? It suddenly appeared whilst using Firefox in the last few days. I'm not very tech savvy so simple instructions would be great.

Asked by s.mullington 11 hours ago

Basic Bookmarks Update

Would you mind adding bookmarks setting ,such as bookmarked site can be stored in ascending or descending order (automate this accord to date they add) according to user … (read more)

Would you mind adding bookmarks setting ,such as bookmarked site can be stored in ascending or descending order (automate this accord to date they add) according to user requirement's.This would be very helpful for professional and students . Thank you Mozilla team and Developer for your time.

Asked by Techwikiaa 2 days ago

Last reply by Techwikiaa 12 hours ago

Not Synching Everything Between Devices

Hi, I've imported all bookmarks, login data and everything else from Brave browser to Firefox and I can use Firefox as if I'm using Brave. All my data have been imported… (read more)

Hi,

I've imported all bookmarks, login data and everything else from Brave browser to Firefox and I can use Firefox as if I'm using Brave. All my data have been imported. Until here everything is ok, but I switched my pc and started to use Firefox with my Firefox account and enabled sync. Boookmarks and login information that I saved before importing have been synched but the imported data haven't been synched. So I can't use any login info or bookmarks from old Brave.

I've double checked sync options and see that everything that can be synched are checked.

What can I do to fully synchonise my browsers?

Asked by Emre KARAYAZGAN 12 hours ago

Chase.com no longer works in Firefox

Prior to updating to Firefox 111.0.1, I had NO issues going to chase.com. Now, it no longer works in Firefox. It does work in Chrome browser. When I go to chase.com, I ge… (read more)

Prior to updating to Firefox 111.0.1, I had NO issues going to chase.com. Now, it no longer works in Firefox. It does work in Chrome browser. When I go to chase.com, I get the below error message. I'm using a FF private window with no extensions. Yes, I cleared cache and cookies.

We don't support this browser version anymore. Using an updated version will help protect your accounts and provide a better experience.

Asked by illroute66 1 day ago

Last reply by illroute66 19 hours ago

ebay.com.au <--- fails to load page (Desktop Firefox 111.0.1)

Hi. Just a couple of days ago, Firefox lost the ability to load the website "ebay.com.au". The UK ebay website loads fine. As does the USA ebay website. I have tried runn… (read more)

Hi. Just a couple of days ago, Firefox lost the ability to load the website "ebay.com.au". The UK ebay website loads fine. As does the USA ebay website. I have tried running Firefox in troubleshooter mode disabling all extensions, no fix. I have been able to test this problem on one other Desktop PC, whom also is unable to load (ebay.com.au). Both PC's are 64-bit Windows 10 and have separate router and Internet connections. Both PC's are using the latest Desktop Firefox (111.0.1). I have tested disabling the software (BitDefender) Firewall on the PC, did not fix.

Asked by JBG84 1 week ago

Last reply by JBG84 19 hours ago

Unable to access MY ACCOUNT to get it corrected.

How do I actually get help with my account? I cannot access it because the account has the WRONG EMAIL address mixed up with the WRONG PASSWORDS. The account MESS is p… (read more)

How do I actually get help with my account? I cannot access it because the account has the WRONG EMAIL address mixed up with the WRONG PASSWORDS. The account MESS is preventing me from using SYNC creating my emails USELESS!!! There must be someone, somewhere, who can tell me how to get specific help with MY FIREFOX ACCOUNT. It is messed up so badly I am going have to throw this computer out and start all over -- but then I have to use either some bogus email address that I DO NOT WANT TO USE. My accounts were set up decades ago -- very soon after FIREFOX was offered. BUT JUST BECAUSE WE ARE OLD, ACCOUNTS ARE OLD, WHY does Firefox IGNORE problems with BASIC ACCOUNT PROBLEMS! I HATE THIS I HATE THIS I HATE THIS I HATE THIS! FIREFOX SUCKS!!!!!!! no such thing as support. When I attempted to ask "How to contact Firefox ACCOUNT HELP", the stupid answer was older than my car, my house, but I am older than dirt so it was NOT that old. STUPID STUPID STUPID. I will get rid of ALL GOOGLE, MOZILLA, AND NORTON cause you all have NO RESPECT for your users -- not customers cause we are NOT CONSIDERED SUCH -- FIREFOX IS FREE. Hahaha Dr T. H. REESE, Denver CO 15 yrs as a COMPUTER SYSTEMS CONSULTANT and I must make amends to all MY CLIENTS to whom I recommended FIREFOX! YOU ARE SO BAD! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Asked by familycat2 20 hours ago