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Websites such as youtube and google don't load

Youtube's side panel on the left does not load at all, the videos on the homepage do but none of them can be played. When I play a video the website doesn't load that eit… (read more)

Youtube's side panel on the left does not load at all, the videos on the homepage do but none of them can be played. When I play a video the website doesn't load that either. I only get an hourglass icon on the tab. Image attached.

Google search results don't show up immediately, despite being loaded. Only after about 7 seconds. Image attached.

I don't have this issue on other browsers. It has only started occurring 3 days ago, I'm clueless as to what the cause may be.

Solutions I have tried: 1. Restarting my PC. 2. Turning off all my extensions. 3. Running Firefox in troubleshoot mode. 4. Refreshing Firefox.

Asked by akmalkohi13 9 hours ago

Last reply by jonzn4SUSE 7 minutes ago

prevent autoplay videos on yahoo

I have every about:config and settings option set to recommended to prevent autoplay videos. NONE work with yahoo. The vids will drop to the lower right hand corner but e… (read more)

I have every about:config and settings option set to recommended to prevent autoplay videos. NONE work with yahoo. The vids will drop to the lower right hand corner but even if I click on the close window X they still pop open again. And again. And again. Is there a solution to this arrogant, self-centered behaviour by yahoo?

Asked by RealGomer 4 days ago

Last reply by Agent virtuel 11 hours ago

  • Solved

Firefox 133: no scrollbar on some sites

Since the 133 upgrade, some sites don't show scrollbar anymore (and therefore scrollwheel also doesn't work.) Is this a setting? (very annoying...) Windows10/64bit versio… (read more)

Since the 133 upgrade, some sites don't show scrollbar anymore (and therefore scrollwheel also doesn't work.) Is this a setting? (very annoying...) Windows10/64bit version.

Peter

Asked by Peter Lameijn 2 days ago

Answered by Peter Lameijn 2 days ago

  • Solved

Spectrum.net website login not working

Hello, At one time I could login at home to view my Spectrum.net account on Firefox (default browser), now I get a popup which reads "This feature is currently unavailab… (read more)

Hello, At one time I could login at home to view my Spectrum.net account on Firefox (default browser), now I get a popup which reads "This feature is currently unavailable. Please try again from home or contact us for assistance. "IDID-4000"

I get the same message on my laptop and desktop, both running Firefox. I can switch to the Edge browser and login with no issues. I have cleared cookies and used other suggestions I have read on the web, but to no avail. Any help would be appreciated!

Thanks! Tony

Asked by tdp158 4 days ago

Answered by jscher2000 - Support Volunteer 4 days ago

logging into certain websites

I have been paying my bills online using Mozilla, but the last few months, have not been able to log into some of the credit card & utilitiy sites, it just sits ther… (read more)

I have been paying my bills online using Mozilla, but the last few months, have not been able to log into some of the credit card & utilitiy sites, it just sits there with a spinning wheel forever. If I go to a different browser, I can log right in & pay my bills. I don't know if it is something I am doing wrong or a setting that has to be changed somewhere or something else. Thank you, Ann DIngee

Asked by abd1011 3 days ago

Firefox Update

After an update notification, i downloaded and updated my firefox to version 132.0.1. after the update, i continually get the notification to update. when i try to perfor… (read more)

After an update notification, i downloaded and updated my firefox to version 132.0.1. after the update, i continually get the notification to update. when i try to perform the update again,i get a message that reads "failed to check for updates". please help this notification is very annoying...

Asked by mbarbuto 4 days ago

FF v133.0 when maximized causes Windows taskbar to not appear when moving the mouse to the bottom of the screen

After updating to v 133.0, when maximizing Firefox (not F11 fullscreen), a taskbar that is set to "auto-hide" will no longer unhide when mousing to the bottom of the scre… (read more)

After updating to v 133.0, when maximizing Firefox (not F11 fullscreen), a taskbar that is set to "auto-hide" will no longer unhide when mousing to the bottom of the screen. This did not occur with the previous version (132.0.2).

This behavior is also unaffected by the "devtools.toolbox.alwaysOnTop" setting in about:config as i've tried switching from the default "true" to "false".

Asked by Michael Chan 5 days ago

Last reply by Michael Chan 5 days ago

Tabs crashing often

My Firefox on windows 10 crashes tabs OFTEN. Mostly is seems to be Facebook and YouTube tabs, but other tabs will crash and this morning, the Firefox start page tab crash… (read more)

My Firefox on windows 10 crashes tabs OFTEN. Mostly is seems to be Facebook and YouTube tabs, but other tabs will crash and this morning, the Firefox start page tab crashed. I've done "refreshes", I've uninstalled and deleted the folder and re-installed, I've checked the SSD for errors. Nothing appears in the event viewer. Is there some way to definitively figure what is causing this?

Asked by rsantone 1 week ago

Last reply by jonzn4SUSE 5 days ago

  • Solved

Yahoo mail not loading.

Yahoo isn't loading at all for me, more specifically guce.yahoo.com. I have managed to get into the login.yahoo.com page and log in but after the log in process it goes t… (read more)

Yahoo isn't loading at all for me, more specifically guce.yahoo.com. I have managed to get into the login.yahoo.com page and log in but after the log in process it goes to the first page again and gives me the same "The connection has timed out". I just installed the browser and this might make me not use it ngl. I have tried both clearing cookies and troubleshooting mode.

Asked by dariuspumma 1 week ago

Answered by dariuspumma 6 days ago

Firefox full screen flakiness

The first image speaks for itself. When I want to change the way this setting is set in a Facebook group, when Firefox is full screen, the associated dialog is so placed … (read more)

The first image speaks for itself. When I want to change the way this setting is set in a Facebook group, when Firefox is full screen, the associated dialog is so placed and/or sized on the screen that it is partially truncated on the left by the left side of the display. I just checked in MS Edge and it displays normally there with full screen display. It displays normally in Firefox when I Restore Down. So this one at least does seem to be specific to Firefox.

I have a second full screen display issue that may be related, but this one isn't just Firefox; Ms Edge also shows it, and other applications also behave similarly: the right hand scroll bar disappears in full screen (as does the applicaion menu control)! I had some trouble taking a pair of images to illustrate this, using Snipping Tool. The second image, when Firefox is set to restore Down, shows the scroll bar and application menu control, which is what I see. The third image was more tricky to take because the first time I tried, the screen capture included a scroll bar and application menu control even though they were not visible on screen. I had to redo it and be very careful not to let the right hand side of the selection drift off the right hand side of the display.

It seems like the full screen display is just a little "larger" than the physical display. I have tried one or two other screen resolution settings and that has not helped. My best guess is that it's a monitor settings problem, but I've also fiddled with the monitor settings, again with no success. And even if a monitor setting explains the pervasive right hand side issue, it doesn't explain the Facebook dialogue issue, which does appear to be Firefox-specific.

So my current workaround is just not to have anything full screen :(

Asked by spargeus.maximus 1 week ago

Last reply by spargeus.maximus 1 week ago

gah. your tab just crashed.

hello tried a few things from help docs on line. nothing working. just keeps happening. tabs will say gah. your tab just crashed. works for a bit but once happens..… (read more)

hello tried a few things from help docs on line. nothing working. just keeps happening. tabs will say gah. your tab just crashed. works for a bit but once happens.... have to close whole firefox and open again. just started happening yesterday. I have used firefox for many many years never a problem. Something was not updated right. Please tell me how to fix this once and for all. if not I have to leave using firefox this is driving me crazy. terrible. Latest thing I tried was about:config - sandbox changed 2 items, 1 from true to false other from 6 to 0. as listed in this https://www.youtube.com/watch?v=_SIGynLjrjk

nothing has worked. Please help. thank you.

steve [email address].

Asked by moonfam 5 months ago

Last reply by tmcnamee 1 week ago

My son's emails appear to be blocked...how do I "un-block" him?

My son's email messages are being blocked. As far as I know he is the only one. Also, when I try to open a site from the email function, it just keeps searching... This… (read more)

My son's email messages are being blocked. As far as I know he is the only one. Also, when I try to open a site from the email function, it just keeps searching... This appeared about two weeks ago. I searched for "Blocked Email" and only one has been blocked; a conspicuous spam.

Asked by Dick Giddings 1 week ago

Last reply by markwarner22 1 week ago

The following files couldn be attached outlook web -in firefox

the following files couldn be attached outlook web Microsoft Outlook in firefox. Its files more 1 MByte. clearing the cache did not solve the problem. Outlook web in Micr… (read more)

the following files couldn be attached outlook web Microsoft Outlook in firefox. Its files more 1 MByte. clearing the cache did not solve the problem. Outlook web in Microsoft Edge no problem with attach files Firefox version 133.0 (64-біт)

Asked by Vaso 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

costco logon broke with update to Firefox 133.0

Cannot Log on to Costco.com site after update to Firefox 133.0 in Win 10 pro on 2 computers. Both are up-to-date with latest software. Entering valid account and passwor… (read more)

Cannot Log on to Costco.com site after update to Firefox 133.0 in Win 10 pro on 2 computers. Both are up-to-date with latest software.

Entering valid account and password cause the Costco logon page to freeze for a minute then returns to log on screen with no messages about failure

Same behavior on two computers. Log on to Costco via Microsoft Edge works perfectly (on 2 computers before any trouble shooting ). Logon with Firefox 133.0 works with every other site that I regularly use - Samsclub, Amazon, Yahoo mail, my own mail servers, NYtimes, WashingtonPost, Google, Walmart, and others

Trouble Shooting Steps taken with no change in the problem logon to Costco + Cleaned cache / cookies + Disabled virus protections + Disabled firewall + Stopped all security services + Rebooted + In settings | Privacy & Security: Added Costco.com as Exception for Enhanced Tracking protection + In settings | Privacy & Security: Added Costco.com as Exception - Cookies and Site Date

Asked by coisa_dois 1 week ago

Last reply by jonzn4SUSE 1 week ago

How to transfer Thunderbird files and settings to new computer

I am planning to buy a new computer to replace my current one. The new computer will have Windows 11 and the current one Windows 10. I notice the current Thunderbird file… (read more)

I am planning to buy a new computer to replace my current one. The new computer will have Windows 11 and the current one Windows 10. I notice the current Thunderbird files are located in C:\Users\(username)\AppData\Roaming\Thunderbird. I backup these files every day. When I install Thunderbird on the new computer, do I copy my backed up files to C:\Users\(username)\AppData\Roaming\Thunderbird BEFORE starting the Thunderbird application on my new computer for the first time? Will Thunderbird be able to locate all of my email accounts as well the current local files? Is there anything that I need to do and/or change? Thanks for your help.

Asked by jarosenquist 1 week ago

Last reply by PavelkoT 1 week ago