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Gmail not responding on desktop browser

Gmail has not been opening / responding on my desktop browser for a few days now. I cleared my cookies and cache, re-downloaded the desktop app, keep checking my privacy … (read more)

Gmail has not been opening / responding on my desktop browser for a few days now. I cleared my cookies and cache, re-downloaded the desktop app, keep checking my privacy settings and still gmail does not respond to any commands. What should I do next?

Asked by Catherine 3 months ago

Last reply by Terry 1 day ago

not able to sign in on my account or track packages on FEDEX website.

not able to sign in on my account or track packages on FEDEX website. I talked with FEDEX and they say to try another browser and when I do the site works. I have tried… (read more)

not able to sign in on my account or track packages on FEDEX website. I talked with FEDEX and they say to try another browser and when I do the site works. I have tried taking off enhanced tracking and restarting in safe mode I cleared cookies and all. Is there a fix for this?

Asked by leggettandassoc 2 months ago

Last reply by jscher2000 - Support Volunteer 4 days ago

Firefox not loading some web pages

Firefox 98.0.1 will not load some web pages that other browsers will. I get a message about Network Protocol Error with the option to "Try Again" which hasn't worked. I'v… (read more)

Firefox 98.0.1 will not load some web pages that other browsers will. I get a message about Network Protocol Error with the option to "Try Again" which hasn't worked. I've tried many of the fixes suggested here but nothing changes. If I copy the link Firefox won't open and paste it in Brave or Opera the link loads fine. I don't want to quit Firefox but I can't spend time every day trying to fix it either.

Asked by jkmcg 3 months ago

Last reply by dom1941 1 week ago

Opening App links

With firefox as default browser for Android and with Ganna App (https://play.google.com/store/apps/details?id=com.gaana) installed on mobile, Browsing following link, sto… (read more)

With firefox as default browser for Android and with Ganna App (https://play.google.com/store/apps/details?id=com.gaana) installed on mobile, Browsing following link, stops user going back to Firefox browser.

URL: https://gaana.onelink.me/35m8/PAYTM3M0214

Asked by Yuva 1 week ago

Last reply by Paul 1 week ago

content is disappearing

I am not sure if this is the result of a recent update, or perhaps a change from the provider. The site I am mostly noticing is Washington Post. I am attaching a before a… (read more)

I am not sure if this is the result of a recent update, or perhaps a change from the provider. The site I am mostly noticing is Washington Post. I am attaching a before and after screen shot

Asked by jibasore 1 week ago

Last reply by Paul 1 week ago

Unlock Firefox keeps coming up

For a couple of months "Unlock Firefox" has been coming up on my S10 phone. Clicking on it does nothing. It's happened on a few sites. I've included an example here from … (read more)

For a couple of months "Unlock Firefox" has been coming up on my S10 phone. Clicking on it does nothing. It's happened on a few sites. I've included an example here from the LNER train app but it's also happening elsewhere. How do I stop it from coming up? My Firefox app is up-to-date.

Asked by davebesag 2 weeks ago

Last reply by Dee 1 week ago

Firefox 96.03 on Mac Monterey doesn't display Cyrillic fonts correctly

When visiting sites such as the Russian Wikipedia, characters that are in the Cyrillic Times New Roman font display as blocks (shown in image). Safari does not have this … (read more)

When visiting sites such as the Russian Wikipedia, characters that are in the Cyrillic Times New Roman font display as blocks (shown in image). Safari does not have this problem.

Asked by six10 4 months ago

Last reply by gevangasteren 2 weeks ago

PWA Firefox Android Nightly : Install / Add To Desktop

103.0a1 (Build #2015886027) Is there a way to force websites to install to open as a standalone Firefox instance rather than just a shortcut to open as a new tab? Faceboo… (read more)

103.0a1 (Build #2015886027)

Is there a way to force websites to install to open as a standalone Firefox instance rather than just a shortcut to open as a new tab? Facebook.com seems to be add to desktop as a link whereas Instagram.com seems to be installable more like a progressive web app

Asked by P1000Tech 2 weeks ago

Last reply by Paul 2 weeks ago

why is firefox converting a .pdf file to .bin

my company is issuing documents that have QR codes (for verification. to try and counter counterfeiting). scanning them leads the user to the original file issued by our … (read more)

my company is issuing documents that have QR codes (for verification. to try and counter counterfeiting). scanning them leads the user to the original file issued by our company. I use firefox as the only browser on my android device. when i scan QR, the link returns a .bin file instead of .pdf And from past 2 months i have been asking our web developer to fix the issue. Poor guy has verified multiple times and returned with the same answer that it works fine for him. god knows how much time he wasted in troubleshooting this wicked bug. Just a few minutes back i used a device with a different browser and it worked perfect. i then installed edge browser on my device and voila, it works perfect. how can this be possible? heres the url after scanning the QR code. http://healerkart.com/api/219405270ac5e3e4fb8f355f421ffcbc fyi i am facing this issue on the android version and not the windows one.

Asked by ahmed.fowzan 3 weeks ago

Last reply by Paul 3 weeks ago

[Firefox Android] YouTube doesn't turn off the screen after video is over

I used to put a YouTube video with autoplay turned off, so whenever I fell asleep, the screen of my phone would turn off when the video was over. Suddenly, some weeks ago… (read more)

I used to put a YouTube video with autoplay turned off, so whenever I fell asleep, the screen of my phone would turn off when the video was over.

Suddenly, some weeks ago, whenever the YouTube video stops, the screen remains on. And it drains the battery all night long.

I already completely uninstalled and reinstalled Firefox, and also tried the Video Background Play Fix add-on, but this problems persists, and it's ONLY on YouTube.

What can I do?

Asked by nicoperror 2 months ago

Last reply by Paul 3 weeks ago

Have a setting to always default to desktop site

Mobile sites have always sucked. We can try and argue about it, but the fact is they are horrible. If they are not trying to force an app down my throat, they are convolu… (read more)

Mobile sites have always sucked. We can try and argue about it, but the fact is they are horrible. If they are not trying to force an app down my throat, they are convoluted, buggy or lack functionality.

And then half the time when you use the "Switch to desktop" toggle, it loads a version of that same site as if a desktop opened the mobile version of that site, then you have to go into the URL, remove the little m in front of the URL, and hope the rest of the URL still points you to the right place.

Don't get me wrong, mobile sites have come a long way. But why do we still have them? The screen on my phone has more pixels than my desktop. And with the distance I hold it from my face is bigger than my TV.

TL;DR Is there any chance that we can have an option that "Switch to desktop" is just always on?

Asked by iwan3 4 weeks ago

Last reply by Paul 4 weeks ago