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  • Solved

My question was why does cursor disappear in Mozilla Thunderbird email.

My question was why does cursor disappear in Mozilla Thunderbird email. I did not find answer in forum, but worked it out... Open Windows start menu. Type mouse. Open mou… (read more)

My question was why does cursor disappear in Mozilla Thunderbird email. I did not find answer in forum, but worked it out... Open Windows start menu. Type mouse. Open mouse / Advanced Options. Find "Hide cursor when typing" box... uncheck it. Fixed. Hope that helps someone!!!

Asked by iant123 3 months ago

Answered by Stans 3 months ago

  • Archived

AT&T bellsouth.net login problem

I have three email address, all bellsouth.net domains. If I go to the AT&T Yahoo site I can login to all three addresses without a problem. Therefore I know I have a … (read more)

I have three email address, all bellsouth.net domains. If I go to the AT&T Yahoo site I can login to all three addresses without a problem. Therefore I know I have a good password and the accounts are not locked.

Last fall I lost access to all three email accounts via Thunderbird. AT&T support told me I had to establish a secure 16 character password and convert to from POP3 to IMAP servers (this proved untrue as POP3 still works). After much effort I converted all three addresses to IMAP and regained access. A few months ago one of the three address suddenly would not login via Thunderbird. AT&T technical support proved no help resolving this problem even after hours of telephone time. I can still reliably log into this account via AT&Ts Yahoo site but not via an email client like Thunderbird or OE Express. On both clients I tried both POP3 and IMAP logins, and although both work for the other two accounts, nothing works for the one problem account. Thunderbird gives the following message when I try to log in "Login to server imap.mail.att.net with username xxxxxx@bellsouth.net failed.". I used both the original password that works with Yahoo and the 16 character secure password, with the same result. I also checked the settings multiple times.

I tried everything I can think of without success. Any suggestions would be appreciated.

Asked by Barryng 2 years ago

Last reply by Matt 1 year ago

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new security protocols for yahoo and aol mail

I use Mozilla Thunderbird for my e-mail manager. I have AOL and Yahoo mail accounts that I manage via Thunderbird. The new security requirements from Yahoo and AOL requ… (read more)

I use Mozilla Thunderbird for my e-mail manager. I have AOL and Yahoo mail accounts that I manage via Thunderbird. The new security requirements from Yahoo and AOL require me to remove my e-mail accounts from Thunderbird and add them back into Thunderbird. After I add the accounts to Thunderbird, the system then has me login to the Yahoo mail account. I am getting an error message that says my browser (in my case, Firefox) is not allowing cookies. I have changed all of the Privacy and Security settings that should allow cookies (according to Mozilla Help) and am still unsuccessful. I am at a loss on what I am supposed to do to allow cookies.

Asked by Red Baron 1 year ago

Last reply by FredMcD 1 year ago

  • Solved
  • Archived

Opening Mozilla Thunderbird by clicking the icon-button

When clicking the button "Thunderbird" for opening the email-browser appears a massage-box containing this description: XML-Verarbeitungsfehler: Nicht definierte Entität … (read more)

When clicking the button "Thunderbird" for opening the email-browser appears a massage-box containing this description: XML-Verarbeitungsfehler: Nicht definierte Entität Adresse: chrome://messenger/content/messenger.xhtml Zeile Nr. 1636, Spalte 9:

       <toolbarbutton id="appmenu_customize"
</pre>

^

After appearance of this message it is unpossible to close it as well as procede in opening the Thunderbird-email-browser. All trials to restart the process or even to restart the operating system lead to the similar result. A reinstallation of Thunderbird-software did not lead to any change. For I can not use the email-browser, what means neither receiving nor sending of emails I would like to ask for instruction and support.

Asked by ber-psy 1 year ago

Answered by svlad2009 1 year ago

  • Archived

DOWNGRADING Thunderbird Ver 78 to previous Ver 68 - APPEAL to ALL the great MOZILLA & THUNDERBIRD experts ...!

Hi: For the past 1 week I'm trying to DOWNGRADE my Thunderbird Ver 78 to previous Ver 68, and have reviewed probably most of ALL the 'hundreds' articles involving this is… (read more)

Hi: For the past 1 week I'm trying to DOWNGRADE my Thunderbird Ver 78 to previous Ver 68, and have reviewed probably most of ALL the 'hundreds' articles involving this issue but it CLEARLY LOOKS that a large amount of users, including myself, have founded this process extremely confusing: I was able to download & install my previous 68-version of Thunderbird BUT I'm missing all bookmarks + messages + and General 68-Ver Settings (!), and I still do NOT entirely understand & know how to properly/correctly restore my original Thunderbird Ver 68 settings ...

The ENORMOUS ABUNDANCE of articles are greatly written BUT unfortunately very confusing for users who are NOT as 'deeply-knowledgeable' with Thunderbird as the experienced MOZILLA-experts so - could anyone from the great MOZILLA-experts put together and send us the 'step-by-step' instructions ONLY specifically related to 'Recover user data missing after Thunderbird update'. I strongly suggest NOT to just sending several links because this approach is not an effective HELP, and it mostly just results in further confusion of users. In advance - many thanks to ALL for your understanding and for helping us to make the great Thunderbird even better ...! Tony H.

Asked by thorsak 1 year ago

Last reply by thorsak 1 year ago

  • Archived

White space in inbox and folder tree

After update to 78.3.2 there is more white space between the list of messages in the folder view (and more white space between folders in the folder tree view). This is v… (read more)

After update to 78.3.2 there is more white space between the list of messages in the folder view (and more white space between folders in the folder tree view). This is very annoying - I just bought a bigger screen to see more, and now it is consumed to show white space. I need to have more compact view in both the folder tree and the message list. There seems to be no customization option for that -please help!?

Asked by Otto 1 year ago

Last reply by Toad-Hall 1 year ago

  • Solved
  • Archived

Thunderbird will not open, not even safe mode

My Thunderbird is not responding whatsoever, i have tried so many of the fixes in the forums however none have worked? Deleted Parent.lock Tried to hold Shift whilst op… (read more)

My Thunderbird is not responding whatsoever, i have tried so many of the fixes in the forums however none have worked?

  • Deleted Parent.lock
  • Tried to hold Shift whilst opening app (no response)
  • Ran restore which showed issues however still not opening?

I have tried a few more and searched so much that I cannot remember...

I have 5 email profiles on there and I cannot access emails!!!

Asked by t_cortes 1 year ago

Answered by t_cortes 1 year ago

  • Solved
  • Archived

Unable to deliver

I am trying to send an e-mail to: spoofing@amazon.com but I always get: smtp-fw-7005.amazon.com gave this error: Remote server returned an error -> 550 #5.1.0 Address … (read more)

I am trying to send an e-mail to: spoofing@amazon.com but I always get: smtp-fw-7005.amazon.com gave this error: Remote server returned an error -> 550 #5.1.0 Address rejected.

Asked by FredMcD 1 year ago

Answered by FredMcD 1 year ago

  • Archived

One account all of google popup

Every time I open Tbird a separate window is opening with the heading "one account all of google" and asking me to sign into google. I have absolutely no interest in sig… (read more)

Every time I open Tbird a separate window is opening with the heading "one account all of google" and asking me to sign into google. I have absolutely no interest in signing into google even tho I do have an email address at gmail that I don't use.

Please tell me how to stop this window from opening up. HELP!!!!!

Asked by nuorlenzgal 1 year ago

Last reply by sfhowes 1 year ago

  • Solved
  • Archived

How to ask for help on the Thunderbird forum????

I'm just going round and round in circles here, I click 'Get help', it links to all product forums, I get to the Tbird forum but there is NOTHING on there to click to ask… (read more)

I'm just going round and round in circles here, I click 'Get help', it links to all product forums, I get to the Tbird forum but there is NOTHING on there to click to ask a question, only to answer questions, so I've had to come here to ask...

My install of Tbird updated. Now it is not removing junk mail.

All the settings are correct; it SHOULD be moving the junk mail to the junk folder. It IS recognizing junk as junk, but my only option is to mark as "not junk". It IS junk, so that doesn't help.

I've tried, repeatedly, clicking "run filters on folder" but the junk is still sitting there. It's NOT marked as junk, unless you open it and then it has the 'not junk' option.

Normal non-junk mail is normal.

Is there any way of reverting back to an earlier version that works? I should add I have had this problem with Tbird before and it's sort of, somehow, sometimes, fixed itself, sort of thing. I'd like to take action and fix this, now.

What to do?

Under tools-accounts-junk settings it says to move all junk mail to junk folder. It IS set for that, it just doesn't actually do so.

Asked by Biggly 1 year ago

Answered by Biggly 1 year ago

  • Archived

PrettyGoodP

Hello. I have managed to get to the pgp menu while in a Thunderbird message,but am not sure when it comes to using pgp. Is there a step by step article here for being abl… (read more)

Hello. I have managed to get to the pgp menu while in a Thunderbird message,but am not sure when it comes to using pgp. Is there a step by step article here for being able to integrate,and setup pgp,and send to 1 or more contacts? Thankyou.

Asked by cs999 1 year ago

Last reply by Wayne Mery 1 year ago

  • Archived

Local Folders Missing

ALL my Local Folders are MISSING this morning!! They were THERE last night ... GONE this morning. I ran NO Thunderbird Updates (have selected tell me BEFORE AUTOMATIC UPD… (read more)

ALL my Local Folders are MISSING this morning!!

They were THERE last night ... GONE this morning.

I ran NO Thunderbird Updates (have selected tell me BEFORE AUTOMATIC UPDATES run) ...

Changed no VIEWS, or anything.

I just spent days updating and creating new ones. I have used Thunderbird for years.

Where are they???

HELP!!!

Asked by fwpfordt 1 year ago

Last reply by fwpfordt 1 year ago

  • Archived

No outgoing mail possible

Hi, I have been experiencing on and off problems with the outgoing e-mail. It says it failed to log in my account. With all of my accounts. Nothing changed as far of the … (read more)

Hi,

I have been experiencing on and off problems with the outgoing e-mail. It says it failed to log in my account. With all of my accounts.

Nothing changed as far of the settings go, I triple checked them even with my provider. The problem seems to be in Thunderbird. If I use another e-mail program I don't have any problems. Also tried after disabling all of the add-ons but same problem.

Is this a bug?

Love to hear how we can fix this.

Asked by kathleen7 1 year ago

Last reply by brisu 1 year ago

  • Archived

Do not automatically remove signature on a Reply

Hello, When receiving a message, Thunderbird considers a line containing "--" to be a signature start mark and automatically removes all following lines (instead of quot… (read more)

Hello,

 When receiving a message, Thunderbird considers a line containing "--" to be a signature start mark and automatically removes all following lines (instead of quoting it) when editing the reply. 

I want to disable this behavior. (The content of my (reply) message is my responsibility, I dislike automation on my authoring. ;-) )

So, how to configure this?

Regards.

Asked by christophe.lohr 1 year ago

Last reply by sfhowes 1 year ago

  • Archived

Répétition de messages

Hello, I receive two messages repeatedly, on my Orange address. This is not the case if I use Orange mail, only with thunderbird. For the first, I put a filter that remov… (read more)

Hello, I receive two messages repeatedly, on my Orange address. This is not the case if I use Orange mail, only with thunderbird. For the first, I put a filter that removes it, but it doesn't work with the second. This repetition saturates my messaging and prevents me from receiving other messages.

Bonjour, Je reçois deux messages de façon répétitive, sur mon adresse Orange. Ce n'est pas le cas si j'utilise Orange mail, seulement avec thunderbird. Pour le premier, j'ai mis un filtre qui le supprime, mais ça ne marche pas avec le second. Cette répétition sature ma messagerie et m'empêche de recevoir les autres messages.

Asked by Patrick 11 months ago

Last reply by FredMcD 11 months ago

  • Solved
  • Archived

Firefox freezes trying to install Thunderbird

Brand new windows 10 laptop. Installed Firefox just fine. I downloaded the Thunderbird exe install file OK. When I try to execute it, Firefox freezes. Tried about 10 … (read more)

Brand new windows 10 laptop. Installed Firefox just fine. I downloaded the Thunderbird exe install file OK. When I try to execute it, Firefox freezes. Tried about 10 times. i tried several different exe files. Any suggestions?

Asked by jmlandt 10 months ago

Answered by FredMcD 10 months ago

  • Solved
  • Archived

Upgrade from Thunderbird 6 (yes 6) to 78. Can it be done without losing any data?

I have a user on Thunderbird 6 (yes version 6) while the rest of us are on 78. How best to upgrade the user to version 78 w/o losing any data or settings? Can't afford to… (read more)

I have a user on Thunderbird 6 (yes version 6) while the rest of us are on 78. How best to upgrade the user to version 78 w/o losing any data or settings? Can't afford to have anything dropped while upgrading. Thanks!

Asked by rsanders1 10 months ago

Answered by Matt 10 months ago