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I delete a bookmark and after syncronizing it reappears

Hello, I delete a bookmark and after syncronizing it reappears, after I have deleted it a second time, it is gone for good. How can I prevent that? Greetings FloMac … (read more)

Hello,

I delete a bookmark and after syncronizing it reappears, after I have deleted it a second time, it is gone for good.

How can I prevent that?

Greetings FloMac

Asked by f.machka 17 hours ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 8 hours ago

Can't sync

I can't set up sync. I have Firefox for Mac 89.0 on a MacBook and Firefox for Android 89.1.1 on a Samsung Galaxy. I have signed into my Firefox account on both. When I at… (read more)

I can't set up sync. I have Firefox for Mac 89.0 on a MacBook and Firefox for Android 89.1.1 on a Samsung Galaxy. I have signed into my Firefox account on both. When I attempt to link the two to sync, I am given a QR Code on the Mac screen. I snap a picture of the QR Code using the Scan button on Firefox for Android, but I always get an error message on my phone stating "Did you use the system camera? You must pair from within a Firefox app". By using the scan button near the Firefox for Android address bar, I thought I was within the Firefox app. I don't understand what I'm supposed to do differently.

Asked by StLouis 5 days ago

Last reply by Seburo 12 hours ago

My account was hacked I want it locked

My pc got hacked through the my Firefox api keys, took all my crypto my emails, what can I do if I’m locked out of everything. There is no way to lock your account from o… (read more)

My pc got hacked through the my Firefox api keys, took all my crypto my emails, what can I do if I’m locked out of everything. There is no way to lock your account from outside. When they have access to everything you can’t do anything. Now this scammer, he literally runs a scam site has all my info. Google doesn’t have a number to call. Yahoo lady was an idiot, I said I’ve been hacked I want my account locked down they can’t do that. He changed the carts on my pc and deleted the recovery drive. Had access to my phone and did the same to that. Stole most or all of my crypto and there’s no recourse to these people the government is spending trillions of dollars, they can’t setup a number to call. This guy has stole millions from his scam site. Ruined my life and no one does anything. I’m literally on leave from work because I’m a manic depression with suicidal tendencies. I just want a person to talk to who can help. Google, one of the biggest companies in the world has no call center. How ridiculous is that. All my money I had. All my private information stolen. My I’d, my ssn, all my passwords. They need a simple button that says if you’ve been hacked click here. Even if you haven’t and someone is just doing it, it’s better than all the negatives that these people can cause. These losers hide behind the internet ruining lives and these huge companies make it so hard to do anything because they don’t care. They don’t care, we’re just the little people. Its insane that google doesn’t have a number to call for hacks. All companies should because it’s so common and these people are making more money I’ll make in my entire life by sitting behind there desk ruining people’s lives. I’m so beyond every feelings in the world. If this guy was in front of me I would destroy him physically. Firefox lock my damn account . Lock it, follow everything they do, get their Ip if possible, infect them, STOP THESE PEOPLE FROM RUIN LIVES PLEASE


[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Asked by debhutch25 2 days ago

Last reply by Chris Ilias 1 day ago

Head in my homepage is totaly wrong

bold text My Homepage is totaly wrong! I can see it in both Crome and Edge without problem but then bad securety. I prefere firefox Help PLEASE Background color gone in h… (read more)

bold text My Homepage is totaly wrong! I can see it in both Crome and Edge without problem but then bad securety. I prefere firefox Help PLEASE

Background color gone in head, picturs and links in wrong place. Text is like an old typwriter.

Saga-Lena Nilsson

Asked by saga-lena.nilsson 1 day ago

Last reply by jscher2000 1 day ago

Restoring the original home page after updating my firefox account.

Hello, I have just updated and re-installed my firefox account. Now I would like to restore my original home page. I understand that I must first go to the control panel … (read more)

Hello, I have just updated and re-installed my firefox account. Now I would like to restore my original home page. I understand that I must first go to the control panel on my phone in order to do this. Where do I find the control panel? It does not seem to be anywhere in settings--or ? Thank you for your assistance.

Asked by lindakhubler2019 3 days ago

Last reply by Seburo 2 days ago

Transfer tab to an other divice

Hello I want to send my open tabs from my old PC to my new PC. But when i do it whith Sync, only a part of them are open on the new divice. I have a lot of tabs, over 400… (read more)

Hello I want to send my open tabs from my old PC to my new PC. But when i do it whith Sync, only a part of them are open on the new divice. I have a lot of tabs, over 400, and only a hundred open. If I select the following tabs for the transfer, nothing is happening. Need help please.

Ps : sorry for my english, it's not my language

Asked by deman1 2 days ago

Last reply by cor-el 2 days ago

better than saying "Something is wrong" or "Firefox is broken"

Ask your question Be nice. Our volunteers are Mozilla users just like you, who take the time out of their day to help. Be descriptive. Saying "Playing video on YouTube is… (read more)

Ask your question

Be nice. Our volunteers are Mozilla users just like you, who take the time out of their day to help. Be descriptive. Saying "Playing video on YouTube is always choppy" will help our volunteers identify your problem better than saying "Something is wrong" or "Firefox is broken".

   Subject:
   Which topic best describes your question?

How can we help? "Something is wrong" is comucation my comp

Asked by lisek1942 4 days ago

Last reply by cor-el 4 days ago

What is "syncronisation"?

My mail to an American e-mailaddress is blocked and i have got the advice to put in the address in the addressfield by hand and/or check my syncronisation and i have no c… (read more)

My mail to an American e-mailaddress is blocked and i have got the advice to put in the address in the addressfield by hand and/or check my syncronisation and i have no clue of what that is. Please explain in A VERY EASY WAY TO UNDERSTAND AS I*M A NOVICE AT COMPUTING.

Asked by njm 4 days ago

Last reply by FredMcD 4 days ago

Roboform password keeper cannot fill in user or pw on Mozilla login page

This is for login to Mozilla and Firefox Sync. Roboform password keeper cannot fill in user or pw on Mozilla login page Please see below, this discussion with Roboform te… (read more)

This is for login to Mozilla and Firefox Sync.

Roboform password keeper cannot fill in user or pw on Mozilla login page

Please see below, this discussion with Roboform tech that RF cannot fill in username or pw on Mozilla login page. Is it really Mozilla’s intention to make it impossible for a password keeper program to store and login to Mozilla on the Firefox browser, but to force people to use some other browser to do such a login that customers may have to do several times a day?

“Thank you for your message. We have reviewed and responded to your message "RF sees no forms to fill on Mozilla Firefox login page" (#1059819).

========================================================

Natalia replied (2021/06/13 04:49 pm EDT): Hello.

Firefox prohibits access to this URL to extensions, so RoboForm cannot save a Login for this address when you visit it in Firefox.

If you try to use this URL in any other browser, you will be able to save a Login and then use it to log in your Firefox account.

========================================================

You wrote (2021/06/13 11:33 am EDT): RF sees no forms to fill on Mozzilla login page. I've tried reinstalling Moz and RF, no help. RF still works on other pages as always. There are some file(s) attached - Log in RFSS to see them.

========================================================

-- Best Regards, RoboForm Support”

Mozilla Support, I look forward to your reply. As it is now, I can only login to Mozilla using my long, strong pw, by copying it from secure storage location and pasting in...very slow and tedious. Thanks for your consideration.

Best regards, Tim Warlick

Asked by timothywarlick 5 days ago

Last reply by JohnG 5 days ago

prevent firefox to sync themes

So based to https://support.mozilla.org/en-US/questions/1242818 the option mentionned in about:config doesn't exist anymore. in palce of that it has been replaced I guess… (read more)

So based to https://support.mozilla.org/en-US/questions/1242818 the option mentionned in about:config doesn't exist anymore.

in palce of that it has been replaced I guess by services.sync.prefs.sync.extensions.activeThemeID Well this option doesn't do shit. I still got my theme sync even with restarting the browser. It's very disappointing.

Asked by vigilian 3 weeks ago

Last reply by kennu 5 days ago

Unknown locations in Sync

I have two laptops and a mobile phone that are connected to Firefox and have sync operating. One the laptops shows a location of Wrexham which is approximately correct. … (read more)

I have two laptops and a mobile phone that are connected to Firefox and have sync operating. One the laptops shows a location of Wrexham which is approximately correct. The other shows a location of Boardman, OR, United States, a place some 6000 miles away and of which I have never heard. Googling the location gives me no useful information, other than it is a small town with no special characteristics. A screenshot of part of the Firefox Accounts page illustrates what the situation is.

The laptop stated as in Boardman has a location set within Windows. That is not Wrexhan but is only a few miles from there.

I have used iplocation.net which gives me the location of my ISP, in England.

I sometimes use a VPN (for work) and when being used iplocation.net gives a different English location which I think is the locaton of the ISP for my Employer.

I am unsure what is going on here nor do I know what implications there are for my security. I do not seem to be able to fix this.

Can anyone help, please?

Asked by nyaliman 1 week ago

Last reply by Seburo 1 week ago