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Some (nearly all) youtube videos will not play

The problem seems to have started after a browser update. Running up-to-date Windows 10. This issue does not occur when using Edge. Youtube videos are blank (spinning). … (read more)

The problem seems to have started after a browser update. Running up-to-date Windows 10. This issue does not occur when using Edge. Youtube videos are blank (spinning). Sometimes it results is a still frame, other times it spins forever. Many times, you can see a series of stills in the video as the time line is dragged from the beginning to the end of the video. A small number of videos will work, but I have not been able to predict which will work or why. A different Win 10 machine on the same network is fine. I have tried all of the solutions I could find searching on-line (clearing cache, cookies, reboot, restart, update browser software, etc, multiple times). Checked settings in windows, firefox and youtube looking for something. Any help would be appreciated. Have used Firefox for decades and I don't want to be forced to change browsers.

Asked by sayaaah 2 months ago

Last reply by eskayti 20 hours ago

unable to use x.com

Hello, for some time now, firefox focus is unable to load the x.com homepage; the app instantly tries to launch the X app. A provate tab in Firefox does NOT have the same… (read more)

Hello, for some time now, firefox focus is unable to load the x.com homepage; the app instantly tries to launch the X app. A provate tab in Firefox does NOT have the same issue. Please help and consider me available if you need to investigate further. Many thanks Alberto

Asked by marcuz 4 months ago

Last reply by 79522270892 4 months ago

Can't Log into My Social Security Account

When attempting to sign in to my social security account I get the following message: Your browser sent a request that this server could not understand. Size of a reques… (read more)

When attempting to sign in to my social security account I get the following message: Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit.

Asked by DO 2 days ago

Last reply by jonzn4SUSE 1 day ago

Site won't open properly

We are a high school alumni association and Firefox is used primarily for our social media sites but yesterday it started not opening our Facebook page properly - doesn't… (read more)

We are a high school alumni association and Firefox is used primarily for our social media sites but yesterday it started not opening our Facebook page properly - doesn't open the whole page, won't open the comments and if you click on something it just sits and spins

Asked by manateehighalumni 4 days ago

Last reply by Denys 4 days ago

Website sreevikash.com not loading properly on Firefox for Android

Hello Mozilla Support Team, I’m facing an issue while accessing my website https://sreevikash.com/ on Firefox for Android. The site either loads partially or does not ren… (read more)

Hello Mozilla Support Team, I’m facing an issue while accessing my website https://sreevikash.com/ on Firefox for Android. The site either loads partially or does not render correctly compared to other browsers like Chrome.

Steps to Reproduce:

  1. Open Firefox on an Android device
  2. Go to https://sreevikash.com/
  3. Observe the page layout and loading behavior

Expected Result: The website should load fully with proper layout, images, and styling, similar to other modern browsers.

Actual Result: Some elements do not load correctly, and the layout appears broken or incomplete.

Device Information: Device: Android smartphone OS Version: Android (please specify version if required) Firefox Version: Latest version from Play Store Network: Mobile data / Wi-Fi

Additional Notes: The website works fine on Chrome and desktop browsers. I would appreciate guidance on whether this is a Firefox compatibility issue or something that needs to be fixed on my website.

Thank you for your support.

— Sree Vikash

Moderator note: This question has been edited to correct the formatting.

Asked by Sreevikash 5 days ago

Last reply by Denys 4 days ago

Some areas are being displayed corrupted

After updating to Firefox 147 from 146, it seems that some areas in page rendering are becoming corrupted. Using the attached example from https://soundcloud.com/solarst… (read more)

After updating to Firefox 147 from 146, it seems that some areas in page rendering are becoming corrupted.

Using the attached example from https://soundcloud.com/solarstone/tracks, it is possible to see a corrupted song bar. In the other song, where the full bar chart should also appear, there is a black area, which seems like a different kind of corruption where the content is simply not being displayed.

This did not happen in version 146.

Is there anything I can do, or any information I can provide, to help debug this issue?

Thank you.

Asked by Nelson 1 week ago

Last reply by jonzn4SUSE 5 days ago

Application error: a client-side exception has occurred (see the browser console for more information).

I receive this Error msg trying to access Settings option in the AJC epaper section https://editions.ajc.com/shortcode/AJC412/edition/f117d96a-c78b-4df3-4b6a-0e587f6cfd22… (read more)

I receive this Error msg trying to access Settings option in the AJC epaper section https://editions.ajc.com/shortcode/AJC412/edition/f117d96a-c78b-4df3-4b6a-0e587f6cfd22 on a Firefox Browser:

Application error: a client-side exception has occurred (see the browser console for more information).

Asked by rvcanada 1 week ago

Last reply by Denys 6 days ago

Firefox not working, youtube,facebook and other sites?

Hi, all of a sudden today, firefox has not worked properly, initally i thought it was my router, but upon trying google chrome, i can confirm its firefox not working as i… (read more)

Hi, all of a sudden today, firefox has not worked properly, initally i thought it was my router, but upon trying google chrome, i can confirm its firefox not working as intended. I cant watch any youtube vids, they just sit on a loading circle, facebook wont load and various other websites wont load. Ive tried clearing cache/cookies etc, tried resetting my pc, nothing is working?

Asked by Achilles 1 week ago

Last reply by Paul 1 week ago

Fogged Page

Hello, When accessing a site, the page is fully fogged and in the upper left corner is a "Close" which clears the screen. Not sure why this is happening or how to stop it… (read more)

Hello, When accessing a site, the page is fully fogged and in the upper left corner is a "Close" which clears the screen. Not sure why this is happening or how to stop it.

Thank you.

Asked by Gman17 1 week ago

Last reply by Paul 1 week ago

Gmail not working

I can't open my Gmail in Firefox, my profile in Google Account on the top right Gmail is missing. When I click on this the the account box comes up with the blue line con… (read more)

I can't open my Gmail in Firefox, my profile in Google Account on the top right Gmail is missing. When I click on this the the account box comes up with the blue line continious running? When I click to open my Gmail the yellow loading box comes on top middle of Gmail

Asked by Bira 1 week ago

Last reply by jonzn4SUSE 1 week ago