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Signing in to Firefox requires an authentication app that I don't have

Hello, My problem is this: Whenever I try to sign in to my Firefox account, it asks me to enter a security code from "your authentication app" in order to finish signing … (read more)

Hello, My problem is this: Whenever I try to sign in to my Firefox account, it asks me to enter a security code from "your authentication app" in order to finish signing in.

I don't know what app this is referring to. I checked Google authenticator and Microsoft authenticator apps and neither of them have Firefox on them. These are the only two authenticator apps I've ever used. Is there a special Mozilla authentication app that I'm supposed to be aware of?

In order to successfully log in, 3 times I had to use a recovery code from the list of codes on a pdf I was initially given. I don't want to eventually get locked out of my account.

Thank you for any help.

Asked by Lauren M 5 months ago

Answered by Wesley Branton 5 months ago

  • Solved

I lost all my passwords from firefox after Refreshing my browser

Today I've refreshed my Firefox and I'm aware that I'll loose all my add-ons/extensions/customization's, but the problem is I've lost all my passwords in my Firefox lockw… (read more)

Today I've refreshed my Firefox and I'm aware that I'll loose all my add-ons/extensions/customization's, but the problem is I've lost all my passwords in my Firefox lockwise! Please help me. I need all my saved passwords ASAP.

Asked by SaiAkash Neela 3 months ago

Answered by FredMcD 3 months ago

  • Solved

firefox 81.0.2 (64-bit) on windows 10 keeps signin out of sites

Since a few days I noticed on two different windows 10 PCs that firefox keeps signin out of websites (yahoo, linkedin etc), and this happens semi-randomly but sometimes m… (read more)

Since a few days I noticed on two different windows 10 PCs that firefox keeps signin out of websites (yahoo, linkedin etc), and this happens semi-randomly but sometimes more than once per day. My security settings never changed, I did configure firefox to delete history when closing, but preserving cookies and active logins. I also tried to add those websites to trusted sites (in the tracking menu, the shield to the left of the url). Any advice?

Asked by marco.fera80 5 days ago

Answered by cor-el 5 days ago

  • Solved

Login data is populating despite all attempts to prevent same

Firefox is saving and offering to auto-fill login information (i.e. usernames) even though I explicitly ask they NOT be saved, and even though these sites are not among t… (read more)

Firefox is saving and offering to auto-fill login information (i.e. usernames) even though I explicitly ask they NOT be saved, and even though these sites are not among the list I allow through Lockwise. How can I forever purge these and prevent the problem from recurring?

Asked by keucv22 5 days ago

Answered by cor-el 4 days ago

  • Solved

I keep getting this error : SEC_ERROR_INADEQUATE_KEY_USAGE

On my internal sites I'm getting this error SEC_ERROR_INADEQUATE_KEY_USAGE My other colleagues using FF v82 do not get the error. I have cleared cache and cookies , but … (read more)

On my internal sites I'm getting this error SEC_ERROR_INADEQUATE_KEY_USAGE

My other colleagues using FF v82 do not get the error. I have cleared cache and cookies , but still not working. The browser is not even giving me an option to proceed. How can I get past this ?

Asked by life4demax 5 days ago

Answered by life4demax 5 days ago

  • Solved

Only Firefox desktop browser has: Error code: SEC_ERROR_REVOKED_CERTIFICATE

The Firefox desktop browser is the only one that give me this error Error code: SEC_ERROR_REVOKED_CERTIFICATE I am on a MAC OS using latest version of Mozilla Firefox des… (read more)

The Firefox desktop browser is the only one that give me this error Error code: SEC_ERROR_REVOKED_CERTIFICATE I am on a MAC OS using latest version of Mozilla Firefox desktop browser: 82.0.1 (64-bit) Incognito mode, cleared everything, reinstalled the browser and still got the same error. Talked with GoDaddy support and they told me everything is ok on their side. What is going on? Why: Safari, Chrome, Opera, Firefox Mobile (iOS) and so on have no problem loading my pages, but Firefox desktop has?

I looked on my GoDaddy hosting cPanel and the SSL are correctly generated and valid, so I don't understand what is going on with this browser.

Thank you! PS - If this is already answered, please point me to the correct reply.

Asked by lucaiuli 3 days ago

Answered by cor-el 3 days ago

  • Solved

Video Playback --- New Security Settings Blocking Playback -- FF 82.0.1 & FF 82.0.2

Hi Folks, Ever since the recent upgrade to FF 82.0.1 [and still with 82.0.2], I can no longer log-in or watch videos on TCM. https://www.tcm.com/watchtcm. This site has b… (read more)

Hi Folks, Ever since the recent upgrade to FF 82.0.1 [and still with 82.0.2], I can no longer log-in or watch videos on TCM. https://www.tcm.com/watchtcm.

This site has been allowed in my about:preferences#privacy for many months.

In the first screenshot, you can see [top right] that SIGN IN box is disabled.

I have also attached a screenshot of the Permissions settings for this site.

Anyone have any ideas?

Asked by seriesbooks 3 days ago

Answered by jscher2000 3 days ago

  • Solved

thunderbird end-to-end-encryption

The new Thunderbird 78.4.0 (64-bit) with built in end-to-end-encryption does not work correctly. My keys never save in Thunderbird. But, all my keys are in the OpenPGP ke… (read more)

The new Thunderbird 78.4.0 (64-bit) with built in end-to-end-encryption does not work correctly. My keys never save in Thunderbird. But, all my keys are in the OpenPGP key manager. The security tab on a new email is greyed out. This is also greyed out in settings. I can add the key into Thunderbird OpenPGP key manager, but the keys never saves in Thunderbird Please see screenshots

I look forward to your reply

Kind regards Budda

Asked by TheBudda 2 days ago

Answered by kaie 2 days ago

  • Solved

Saved logins disapeared after upgrade to version 82.0.2 (64-bit)

My FF updated to version 82.0.2 (64-bit). The file logins.json apparently contains all saved logins that I had before the upgrade. However, none shows up when nedded. I'v… (read more)

My FF updated to version 82.0.2 (64-bit).

The file logins.json apparently contains all saved logins that I had before the upgrade. However, none shows up when nedded. I've added some that where already there and a new entry was created, at the end of the array of entries. I could not see why (1) the already existing entry could not be used and (2) the new entry did not replace the old one.

Regards,

Asked by andre.zuquete 2 days ago

Answered by andre.zuquete 23 hours ago

  • Solved

master password

Thunderbird Version 78.4.0 Win10 64bit Hello. I set an Master password in Thunderbird. When i start thunderbird - it asks me the password and then starts. so far - so goo… (read more)

Thunderbird Version 78.4.0 Win10 64bit

Hello.

I set an Master password in Thunderbird. When i start thunderbird - it asks me the password and then starts. so far - so good. If i hit "cancel" - thunderbird starts normal - showing me all the Boxes ( inbox / outbox...). i can read the mail and can send messages. When I'm doing some sending (pictures) via explorer ( send to mail recipient) - then the small Box with the question for the Master password opens - but also Thunderbirds opens a Mail and i can send that mail without typing in the master password. After that - Thunderbird opens in normal mode - showing all Boxes ( inbox / outbox...). Still there is that small little window - asking me for the master password.

I thought - without the master password - thunderbird will refuse to start / work.

Regards Ulf

Asked by fluer 2 days ago

Answered by Matt 1 day ago

  • Solved

email problem

I received the following message when i tried to send an email. My computer is using Windows 10 and automatically updated and restarted just before the email started not… (read more)

I received the following message when i tried to send an email. My computer is using Windows 10 and automatically updated and restarted just before the email started not working anymore.

Sending of the message failed. Peer using unsupported version of security protocol. The configuration related to mail.norwoodlight.com must be corrected

I cant send or receive emails since the most recent update

Asked by danburton 1 day ago

Answered by sfhowes 1 day ago

  • Solved

Google login dialog not working

I recently installed a fresh version of Thunderbird and all went well. Then I changed my gmail password (because it was old) and now Thunderbird does not prompt for my pa… (read more)

I recently installed a fresh version of Thunderbird and all went well. Then I changed my gmail password (because it was old) and now Thunderbird does not prompt for my password. I get a Google dialog (in the Thunderbird browser) asking for my email but when I enter that and press next I am asked again for my email. I never get to my password and so I can't enter it for Thunderbird and now I can't use it to read any emails.

Something is not working but I can't tell what other than it seems to be on the Thunderbird side.

< david

Asked by dmischel 1 day ago

Answered by dmischel 1 day ago

  • Solved

server settings under security settings

I have to disable in account server settings the security settings to none for both outgoing and incoming mail after latest update. Performed in W10 a system restore and … (read more)

I have to disable in account server settings the security settings to none for both outgoing and incoming mail after latest update. Performed in W10 a system restore and it was working again, but after auto update Thunderbird the problem is back.

Asked by Art 1 day ago

Answered by Stans 1 day ago

  • Solved

Another reason Weather Channel radar maps may not load

I also had a problem on my Mac with Weather Channel and Weather Underground's Wundermap not loading on Firefox. I launched Firefox in Safe Mode and the maps loaded with n… (read more)

I also had a problem on my Mac with Weather Channel and Weather Underground's Wundermap not loading on Firefox.

I launched Firefox in Safe Mode and the maps loaded with no problem. It turns out that the culprit preventing loading in my Firefox browser was the DuckDuckGo Privacy Essentials extension. Since disabling it, the maps are back for the first time in at least a year. I had searched for the answer to my issues for that entire period with no luck. Now I don't have to open another browser for a decent weather map.

I hope this will help some of my fellow Firefoxers.

Asked by foxdawg 1 day ago

Answered by FredMcD 23 hours ago

  • Solved

End-to-end encryption issue...

I have updated two e-mail clients to V.78. Both under OS-X. On the first I created a PGP certificate for one e-mail account and saved that. E-mails show the certificate… (read more)

I have updated two e-mail clients to V.78. Both under OS-X.

On the first I created a PGP certificate for one e-mail account and saved that. E-mails show the certificate attached with Open PGP. That worked just great.

On a mobile device I can see that certificate signed using Open PGP for encryption (obviously requiring PK exchange before encryption can take place).

On the other mac, previously equipped with several CACert Identity verification certificates for a number of accounts, I have installed the certificate exported from the first machine on its mirror account - that verifies ok - this is not a certificate import/export problem. BUT the account will not send using PGP. It defaults to S/MIME and then complains that the CACert ID certificate is non-existent or expired - in fact it was expired and was deleted months ago and so is now non-existent.

Note that on this second machine there are 5 or 6 accounts, three of which have CACert ID certificates but the account which I was working on with the PGP certificate is no longer covered by a CACert ID certificate although it was previously so covered.

Is there a way to force Thurderbird to just stick with the PGP encryption certificate and to not try to find a non-existent CACert ID certificate for this account (or at all)?

Best regards,

Ian Beeby

Asked by ian102 10 hours ago

Answered by ian102 10 hours ago

  • Solved
  • Archived

My computer has been hacked and now I have chrome://weave in my passwords

I was using an unprotected wifi for about 3 days and now I have unknown programs running and sometimes commond prompt boxes suddenly poping up and dissapearing. I'm nolon… (read more)

I was using an unprotected wifi for about 3 days and now I have unknown programs running and sometimes commond prompt boxes suddenly poping up and dissapearing. I'm nolonger using the computer and I'm changing all my passwords just in case. (not getting FF to remember them)

But there are unknown usernames and passwords in my synced passwords. https://support.mozilla.org/en-US/questions/930340 Does this mean the hacker has all my FF passwords and can access it anywhere and anytime if I change them is sync? Should I make a new Sync account?

Asked by dleggo 7 years ago

Answered by cor-el 7 years ago