Showing questions tagged: Show all questions
  • Solved

How do I get rid of the clicking and little "sticks" that start to block up the window where I want to write a place to ask a question?

I am trying to block out the new little "stick marks" that post while I try to log on to a site that that I need to "google" and log on to. I tried to sign out of all th… (read more)

I am trying to block out the new little "stick marks" that post while I try to log on to a site that that I need to "google" and log on to. I tried to sign out of all the "outside sites" that want to log on, but there are sites that I need to log on to and have done this in the past. I usually go to these sites because they are important to my transacting business, accessing my bank, places I pay my bills, etc. If I want to get to these and order or pay a bill, I have to unblock each one of them??? How do I do that? If a credit company wants to contact me, they cannot do this even if we have contacted each other previously? Really?

How do I undo this already-marked system and get out of it? As you can guess, I am old and not up with the times. Please simplify your answers so a not-technical person can understand it.

Asked by mfbgarza 2 months ago

Answered by mfbgarza 2 days ago

  • Solved

Still getting Newsletter Emails after unsubscribing

I have unsubscribed from all newsletter after receiving the first email but days later I'm still getting emails from Firefox (e.g. Superpower #4: See if your info has bee… (read more)

I have unsubscribed from all newsletter after receiving the first email but days later I'm still getting emails from Firefox (e.g. Superpower #4: See if your info has been leaked).

This is an incredibly bad user experience and to my knowledge illegal in the EU.

I'm probably still within that journey but the journey should terminate the moment I clicked unsubscribed.

Asked by jkl123 4 months ago

Answered by Chris 4 months ago

  • Solved

Remember search and form history

Remember search and form history. This setting always resets to false after the latest two FireFox updates and I need to enable it again. After logging out and back in t… (read more)

Remember search and form history. This setting always resets to false after the latest two FireFox updates and I need to enable it again.

After logging out and back in the setting is disabled again. I've removed all plugins and extensions I've added and the issue persists.

I've tried Places Database : Verify Integrity but the issue persists on very Restart or loggin. In the past I've even removed FireFox with a 3rd party uninstaller to remove all remnants of FF but, as a very long term user of FF (right from the early Win XP days), this issue pops up from time to time and it's really starting to become extremely annoying.

Apart from Refreshing FF or the total nuke and reinstall option, what else can be done to stop this issue?

Thanks.

Asked by workshop3 3 months ago

Answered by jscher2000 - Support Volunteer 6 days ago

  • Locked

Thunderbird keeps saying the Network Solutions email certificates are bad

TB 102.5.0 (64-bit) on Win10 I'm getting repeated notices that my e-mail accounts with Network Solutions don't have a proper "certificate" when I try to send an email. I… (read more)

TB 102.5.0 (64-bit) on Win10 I'm getting repeated notices that my e-mail accounts with Network Solutions don't have a proper "certificate" when I try to send an email. I get a popup window stating so, and asking me to "permanently" choose the exception. It doesn't matter how many times I tell the fool thing to accept the exception "permanently". I still keep getting the notice every few times. Since the glitch is not consistent, I don't have an image of one to put here. Not only that, I have to send the email twice after doing so. TB refuses to send the email the first time after choosing the exception, but allows it the second. I don't know anything about "certificates" and am sick of getting popup notices about them. I doubt that the problem is with Network Solutions email accounts. This reminds me of years ago, when I tried to upgrade to WinXP. It kept interrupting my work to give me popup security notices that I didn't understand and couldn't do anything about. If I remember correctly, I took it back to Sam's Club and replaced it with Win2000. Problem solved. Never mind that XP was supposed to be better. If it ain't broke, don't fix it.

Asked by business11 4 months ago

Last reply by Wayne Mery 1 week ago

  • Solved

Icloud stopped working on Firefox

suddenly I ca no longer log into iCloud. I get a security issue. I refreshed / uninstalled and reinstalled. no help. any assistance would be appreciated. see images. … (read more)

suddenly I ca no longer log into iCloud. I get a security issue. I refreshed / uninstalled and reinstalled. no help. any assistance would be appreciated. see images.

Asked by valkerie33 2 weeks ago

Answered by valkerie33 1 week ago

  • Solved

Firefox refusing Primary Password

Today, after browsing about whether or not I should continue using Firefox as my password manager, I decided to mitigate the most important security flaw in browser based… (read more)

Today, after browsing about whether or not I should continue using Firefox as my password manager, I decided to mitigate the most important security flaw in browser based password managers, by setting up a Primary Password. I choose to use an easy to remember 8 word long passphrase as my Primary Password. I noted down the passphrase in my diary. Due to problem while loading YouTube, I decided to restart Firefox by going to about:profiles and selecting "restart normally". This issue where Firefox starts to struggle connecting to internet is a relatively common occurrence on my Firefox install, and restarting Firefox fixes the issue. When Firefox restarted, I was prompted to enter the primary password. I confidently entered my passphrase, but it was rejected. I tried to typing to it more carefully several times. I got my diary and checked it to make sure I was entering the passphrase correctly. Following troubleshooting steps on a similar thread, I restarted firefox, no luck. I than rebooted my computer, issue persisted. I decided to restart Firefox with extensions disabled, and also in troubleshooting mode. Firefox still rejects my passphrase. I have my Firefox account synchronized with two Android phones. Will reinstalling Firefox and syncing with my Firefox account solve the problem? In a similar troubleshooting thread, renaming key4.db and logins.json is suggested. However, it has not been explained very clearly. My logins.json file was modified an hour before disaster, even though I had made no changes to any of my logins or the master password. Is my logins.json corrupted causing the issue? I will like to point out a design flaw in Firefox which might have caused the issue. I usually want to see what I am typing when I am entering an encryption password. This is to make sure that I don't mistype something. However, in Firefox Primary Password configuration window, there is not option to see what you are typing. Firefox relies on low probability of typing the wrong password twice. I don't think devs should be so worried about shoulder attacks to not even allow users option to view what they typing. My case might be that low probability situation where I made the same mistake while typing the passphrase twice.

Asked by sushreysrivastava1999 1 week ago

Answered by sushreysrivastava1999 1 week ago

  • Solved

password requiered

every time i open firefox it asks me for password, weather it's just google seach or a website i have cookies saved and password already active. i have been useing it n… (read more)

every time i open firefox it asks me for password, weather it's just google seach or a website i have cookies saved and password already active.

i have been useing it now for years in the hope somebody elese is suffering the same as me and would bring it to your attention but no hence reson i am now haveing to ask for your help.

please make it only ask for password once and not pop up every single time i use firefox 50 to a 100 times daly.

i need master password incase i am hacked or a m8 visitor gets noisy and trys lookin at my passwords lol

please please please fix this i would really really appreciate it

Asked by michael 2 weeks ago

Answered by cor-el 2 weeks ago

  • Solved

How to select S/MIME as default for new messages

Hello, I have been experimenting with OpenPGP and S/MIME to see what fits best for my use case and decided to go with my S/MIME certificate. It works fine, I de-selected… (read more)

Hello,

I have been experimenting with OpenPGP and S/MIME to see what fits best for my use case and decided to go with my S/MIME certificate. It works fine, I de-selected the PGP settings and removed the key, but for new emails, it still defaults to selecting PGP for digital signing, etc. Because no key is present it just does nothing. I need to manually click that button and choose S/MIME every time. `

Is there no way to have S/MIME as the default for new messages?

I have attached how the new email window looks by default and my end-to-end encryption settings. I would greatly appreciate any helpful directions on where to change the default. I searched through settings and online but found nothing about this.

Thanks! Paul

Asked by arkensor 2 weeks ago

Answered by arkensor 2 weeks ago

  • Locked

Phishing email will not let me forward email to security site

duplicate of /questions/1407076 thread. I have noticed this for I think more than a year now. I get a phishing (shouldn't phishing be spelled pfishing (p for people), ma… (read more)

duplicate of /questions/1407076 thread.

I have noticed this for I think more than a year now. I get a phishing (shouldn't phishing be spelled pfishing (p for people), maybe it's me) email for a fake UPS delivery. I know it is fake and I click on forward, select the email address"fraud@ups.com", type in: "PHISHING - PHISHING - PHISHING" in the subject line and in the body of the message then click on send. This is one of the message I get: Sending of the message failed. An error occurred while sending mail. The mail server responded: YaFjpYS1t77IDYaFopDMr1 internal error AUP#EML-038. Please check the message and try again.

What have the cracker/hackers done to the message so that I cannot forward it to security people?

Asked by kreetsakratsa 2 weeks ago

Last reply by david 2 weeks ago

  • Solved

Windows GPO Help with JSON configs

Environment: Windows 10 22h2 clients, latest ESR build, Domain servers Windows 2016 or better. So I followed the guide https://github.com/mozilla/policy-templates/blob/m… (read more)

Environment: Windows 10 22h2 clients, latest ESR build, Domain servers Windows 2016 or better.

So I followed the guide https://github.com/mozilla/policy-templates/blob/master/README.md#extensionsettings and tried to set up the config. We are using the latest ESR build but after the settings is applied I still dont have working extensions.

Here is the code

{
     "*": {
           "blocked_install_message": "Addon or Extension is not approved. Please submit a ticket to Help Desk if you need access to this extension.",
           "install_sources": ["https://addons.mozilla.org/"],
           "installation_mode": "blocked"
     },
     "{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}": {
           "installation_mode": "allowed",
           "install_url": "https://addons.mozilla.org/firefox/downloads/latest/adblock-plus/latest.xpi"
           },
     "ciscowebexstart1@cisco.com": {
           "installation_mode": "allowed",
           "install_url": "https://addons.mozilla.org/firefox/downloads/latest/cisco-webex-extension/latest.xpi"
     },
     "{d0210f13-a970-4f1e-8322-0f76ec80adde}": {
           "installation_mode": "allowed",
           "install_url": "https://addons.mozilla.org/firefox/downloads/latest/instapaper-official/latest.xpi"
           },
     "appstore-mini@feedly.com": {
           "installation_mode": "allowed",
           "install_url": "https://addons.mozilla.org/firefox/downloads/latest/feedly_mini/latest.xpi"
           },
     "extension@one-tab.com": {
           "installation_mode": "allowed",
           "install_url": "https://addons.mozilla.org/firefox/downloads/latest/onetab/latest.xpi"
           },
     "support@lastpass.com": {
           "installation_mode": "allowed",
           "install_url": "https://addons.mozilla.org/firefox/downloads/latest/lastpass-password-manager/latest.xpi"
           },
     "sweb2pdfextension.4@kofax.com": {
           "installation_mode": "allowed",
           "install_url": "https://addons.mozilla.org/firefox/downloads/latest/kofax-pdf-create-4-0/latest.xpi"
           },
     "Aternity-WebExt-12.1.4@aternity.com": {
           "installation_mode": "allowed",
           },
     "its_addons_wrap@onelog.com": {
           "installation_mode": "allowed",
           "install_url": "https://extensions.onelog.com/extension/onelog.xpi"
     }

}

I have placed the settings in HKCU but also tried in HKLM and there has been no difference. in each case I get Unable to parse JSON for Extensionsettings when checking the about:policies section and when I look at the registry I see the REG_MULTI_SZ value but when i click on it to read it I get another error message. Cannot edit ExtensionSettings: Error reading the values contents.

I tried re-entering the code and tried not listing the install URLs and even tried only listing 1 item. I haven't been able to get past this error so any help would be greatly appreciated.

Asked by daniel.david.white 1 month ago

Answered by Mike Kaply 3 weeks ago

  • Solved

2FA login on web sites does not work with Firefox (Linux)

2FA login on sites works with Chromium but NOT WITH Firefox (Linux) Present setup: Does NOT work firefox 102.7.0esr on debian 11.6 bullseye 5.10.162-1 (x86-64) firefox … (read more)

2FA login on sites works with Chromium but NOT WITH Firefox (Linux)

Present setup:

Does NOT work firefox 102.7.0esr on debian 11.6 bullseye 5.10.162-1 (x86-64) firefox 110.0 on Ubuntu MATE 22.04 LTS 5.15.0-58 (x86-64)

Works chromium 109.0.5414.119 on debian 11.6 bullseye 5.10.162-1 (x86-64)

I am able to register and authenticate with security devices Yubikey NEO (without FIDO2) and Yubikey 5 NFC (FIDO2 compliant) on several sites (eg. pypi, google..) using Chrome or Chromium but now not with Firefox at all. It has not worked for at least the last few updates. Changing settings in about:config or plugging/unplugging keys, stopping every Firefox plugin etc. don't help. Neither does a fresh Firefox install without any super-security-settings.

Testing sites like Yubico's own or Okta's works fine using Chromium but not Firefox.

From what I can see this is not especially related to FIDO2 (Webauthn). pypi seems to use U2F which should work just fine with Firefox since way back.

I haven't tested Firefox for Windows but Chrome browser for Windows 10 works fine (which I tested first when Firefox didn't cut the mustard), I therefore expect it to work also on Chrome browser for Linux. Just to check if this was related to a debian bullseye package, I tested it on Ubuntu MATE too, which didn't do the trick. Haven't done any more testing than that on MATE.

This seems like a strictly firefox problem. -What to do?

Yours, Kaare

Asked by kaare 1 month ago

Answered by kaare 1 month ago

  • Solved

Thunderbird locks up (spinning wheel til I terminate the program) on S/MIME encrypted messages

I regularly receive and send emails with an S/MIME signature on a ECA card (certs are authenticated via the US Government). I also use a Yubikey for MFA, those certs are… (read more)

I regularly receive and send emails with an S/MIME signature on a ECA card (certs are authenticated via the US Government). I also use a Yubikey for MFA, those certs are authenticated by our local certificate server. Several emails per day are encrypted with the certificates on the ECA card, mostly received. I use ActiveClient as the driver for the ECA card. The last few releases of Thunderbird have been particularly problematic in that 1) if the ECA card has not been previously authenticated with a PIN, and I try to send a signed email, the Broadcom card reader does not recognize when the ECA card is inserted, although it does see the Yubikey device, 2) If the ECA has been authenticated within the 10 minute timeout period, Thunderbird will let me send a signed email; 3) after the card has timed out 2-4 times, Thunderbird no longer responds after trying to read an encrypted email even if I authenticate the ECA using ActiveClient or going to a secure website that requires the ECA card for access. Note that FireFox will let me successfully re-authenticate no matter how many times the authentication has timed out.

My current issue is that I cannot get Thunderbird to respond at all, as the last thing I tried to look at was an encrypted email. Every time I restart Thunderbird, it opens on that email and I can't seem to close the tab before it locks up, then gives me the spinning wheel... Attached is a screen shot of task manager where TB is not responding. I will try rebooting next to see if I can get a cleaner start to TB get the version number, and read a couple of emails before it locks up.

Asked by BarnRat1 5 months ago

Answered by BarnRat1 3 weeks ago

  • Solved

Private windows: what happens if Firefox crashes?

Hello, I have two questions about private windows. First, on the Home tab it says: "Firefox clears your search and browsing history when you close all private windows" … (read more)

Hello, I have two questions about private windows.

First, on the Home tab it says: "Firefox clears your search and browsing history when you close all private windows"

but what happens if Firefox crashes during a private window session? Will some remnants of your activity remain in some files, as Firefox did not have the chance to clear data as it normally would when closed gracefully?

Second question, when in private mode, does Firefox write data to either favicons.sqlite or places.sqlite (even if only temporarily)?

Thanks.

Asked by TechHorse 1 month ago

Answered by cor-el 3 weeks ago

  • Solved

Cannot find Thunderbird Passwords

I have Thunderbird version 102.8.0 All the help advice I've found tell me to open the menu - three horizontal lines and go to Options. Alternatively, do the same but go… (read more)

I have Thunderbird version 102.8.0

All the help advice I've found tell me to open the menu - three horizontal lines and go to Options. Alternatively, do the same but go to Preferences. Another suggestion is to Open Tools in the toolbar and go to Options. Options does not appear since I updated.

In Menu, after the e-mail settings, I get : File View Go Message Events and Tasks Tools Help Exit

None of these offer any links to Options, Preferences or Passwords.

Asked by jphilweybr 3 weeks ago

Answered by david 3 weeks ago

  • Locked

CHANGED SETTINGS IN TALKTALK EMAILS TO THUNDERBIRD

I use the Thunderbird app in my MacBook and my broadband provider is Talktalk. TT have now changed their email settings and I have spent two days trying to get the correc… (read more)

I use the Thunderbird app in my MacBook and my broadband provider is Talktalk. TT have now changed their email settings and I have spent two days trying to get the correct settings (the ones they provided don't appear to work). To no avail, except, after two days 'chatting', they said to contact Thunderbird. Can anyone provide me with the correct settings please? I have 5 domain names: 2 with TT (the main one, which I have managed to restore, and another), and 3 others (with free-online, gmail and yahoo). I am receiving mail from my 2 TT domain names, from free-online, and gmail but can only send from my main TT domain name. Not from from my other TT nor free-online. I don't know about gmail or yahoo as they're hardly ever used. So, basically it seems that my Incoming settings are fine, but my Outgoing are not, except one. I have gone through so many settings changes I'd like to check from scratch please, I am at my wits' end. I am a senior so perhaps not au fait as much as I could be... Many thanks.

Asked by Marilou 3 weeks ago

Last reply by Matt 3 weeks ago

  • Solved

Popping email from yahoo.com on my new computer

I have an old Yahoo account that was transferred from Verizon decades ago. I can pop email from my other two computers that I have Thunderbird set up on just fine. I tran… (read more)

I have an old Yahoo account that was transferred from Verizon decades ago. I can pop email from my other two computers that I have Thunderbird set up on just fine. I transferred the profile from my other computer so I have all three accounts setup. Yahoo repeated tells me that the correct password that works fine on the other two computers is invalid. I call Yahoo support and they send me back to Thunderbird and, if I remember correctly, the last time I tried to do this, both sides kept pointing their finger at the other.

The pop servers are "incoming.yahoo.verizon.net" and "outgoing.yahoo.verizon.net"

Asked by rshearin 3 weeks ago

Answered by rshearin 3 weeks ago