All Products Support Forum

Whenever I try to open google or search anything, It shows this error and only button to Go Back

Did Not Connect: Potential Security Issue

Firefox detected a potential security threat and did not continue to www.google.com because this website requires a secure connection. What can you do about it?

www.google.com has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site.

The issue is most likely with the website, and there is nothing you can do to resolve it.

If you are on a corporate network or using anti-virus software, you can reach out to the support teams for assistance. You can also notify the website’s administrator about the problem.

Someone could be trying to impersonate the site and you should not continue.

Websites prove their identity via certificates. Firefox does not trust www.google.com because its certificate issuer is unknown, the certificate is self-signed, or the server is not sending the correct intermediate certificates.

Error code: SEC_ERROR_UNKNOWN_ISSUER

I'm unable to access my website through my firefox browser recently. I've communicated with the host company and they can access through all browsers including firefox. Please advise.

Problem/possibly relevant info:

• yesterday evening, auto-fill for logins/passwords was working
• when I opened my laptop (from standby) this morning, my welcome screen was frozen at last night's day/time when I lowered the lid so I restarted (press and hold power button; this happens all the time as of the past 6 months or so)
• logins/passwords have now disappeared
• Windows 10, Firefox v.102.0 (updated July 1st)

After 2 hours of trying to find answers, I've done/discovered the following:

• followed steps here: https://lifehacker.com/how-to-recover-your-missing-firefox-passwords-1835616191 -- didn't work
• I don't have other profiles and am not synced to another device
• I've had no luck finding an "Old Firefox" folder
• logins.json, logins.json-2.corrupt, and logins-backup.json all have the same timestamp (this morning) and file size
• when I open logins.json and logins-back-up.json in Firefox, I get the following message: SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data (I suspect this is where I'm in big trouble...)

I am very non-techy so any straightforward suggestions would be greatly appreciated. Otherwise, I guess I'll have to decide if I want to pay to get it fixed or go to the hassle of re-setting all my passwords. ;)

Thanks!

I have noticed that if I use File>Empty Trash with TB 102.0, the Trash folder initially appears to be empty. However, if I close Thunderbird and open it again, the messages I thought I had deleted still appear in the Trash folder. In order to empty the Trash folder, I have to open the Trash folder and delete each message to avoid this problem.

• • Hamburger menu PASSWORDS!!! It's open invitation to steal passwords!!! even from family members think about it!!!...Not that it's happen yet but...Ok scenario GUEST or THIEF using my laptop or desktop they open menu PASSWORDS BAMMMM out in open? Did you guys really think about that? maybe should be PASSWORD to open that in menu?...Not telling you to fix but please can you fix it ASAP?

'Why am I still seeing blinking ads on firefox pages? I thought you totally solved this problem ? I have been using firefox ad blockers for months with great success; but suddenly they stopped functioning efficiently. Since firefox took them OUT OF MY UPPER TOOLBAR SEVERAL WEEKS AGO . 'Thus I have no idea if they are working or not.' There was no announcement of changers or any update that I know of.

Otherwise with no help from firefox, the last resort will be switching to an independent vpn to resolve firefox ad issues... For years I had no issues with firefox or even ad blocking problems; but now ads and firefox's constant need to take TOTAL control of everything has become a major issue.

If all fails, the last hope will be turning to Express VPN...Thanx for any help you can give...rjk

I can't open anything in the browser. It always says "secure connection failed" and I cannot reach anything get anywhere within the use of the browser. No matter what I do try. I have looked at a number of workarounds posted online but nothing seems to work. I need some help. I use Windows 10

Hi, Downloading files to a system directory (Linux) such as /home/me/doc/here /home/me/doc/there Have Ask me where to save files checked.

But lastDir is not a real directory I can navigate, such as /run/user/1000/doc/3dcccd48

This causes the user needs to navigate sometimes very long system directory tree for each successive file download.

In about:config I set:

 browser.download.lastDir 
 browser.download.lastDir.savePerSite	false	
 browser.open.lastDir

But every time these are obfuscated to something like: /run/user/1000/doc/3dcccd48

This introduces about 10 user interactions with mouse/keyboard for each file I download in succession.

How do I get FF to stop obfuscating real system directories for "lastDir"

Really really appreciate the help :)

Thunderbird 102 has the ability to export your content, accounts, etc. But, it's an all-or-nothing solution -- there are use cases where one might just want to export your account info, say for use on another system you're building, etc.

Am I missing something? Is there a way to just select what content I want to export...

Thanks.

why can't i log in to my Chase online account without a 2 step authorization process? i always get the message "we do not recognize this device" - then i have to enter a code - WHY?