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  • Archived

the ok button to set master password doesn't work. Why?

Almost scammed by TeamView supposedly from Microsoft. Went into my computer to fix event logs.Wanted $109.00 now then asked if I had partial payment. So my dilemma is I d… (read more)

Almost scammed by TeamView supposedly from Microsoft. Went into my computer to fix event logs.Wanted $109.00 now then asked if I had partial payment. So my dilemma is I don't know if what little security I have has been compromised. Not very computer literate. Installing Kaspersky today. My problem with Mozilla - tried to set master password but ok button doesn't work. Not on at all. What can I do? Thank you/

Asked by Wanda48 6 years ago

Last reply by Wesley Branton 6 years ago

  • Archived

smtp setup

Hi all I have a problem that my smtp needs a password but I can't input a password in Mozilla Thunder it won't let me. I checked online and I don't have that screen where… (read more)

Hi all

I have a problem that my smtp needs a password but I can't input a password in Mozilla Thunder it won't let me. I checked online and I don't have that screen where I can input a password. I have been to Settings - Outgoing server - Edit - but it doesn't give me enter a password option

Help me please :(

Asked by Lesley170360 5 years ago

Last reply by Fabián Rodríguez 5 years ago

  • Archived

Good evening team mozilla firefox I am having problems when logging into my account to synchronize passwords, why all the passwords I lost when I go into the a

Good evening team mozilla firefox I am having problems when logging into my account to synchronize passwords, why all the passwords I lost when I go into the account to s… (read more)

Good evening team mozilla firefox

I am having problems when logging into my account to synchronize passwords, why all the passwords I lost when I go into the account to synchronize passwords, please help me team Mozilla Firefox, because I save a lot of my dozens of passwords in mozilla firefox browser account. This is the name of my email account: x@outlook.co.id

Thank You

Asked by chervil 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

My browser stored someone else's online bank account login details

I often use the hungarian OTP bank online bank service nly on my personal macbook. Nobody else uses my comp. Last time when I tried to log in, the username and the accou… (read more)

I often use the hungarian OTP bank online bank service nly on my personal macbook. Nobody else uses my comp. Last time when I tried to log in, the username and the account number (these are login data) were not mine! These werent a fake numbers, these were someone else's login details. The password field is always empty and at first glance I did not realize this fake numbers, I just typed my password and the login was unsuccesfull. When I checked the account number I realized these were unknown numbers, not mine. How does it happen?

Asked by Csikitimi 5 years ago

Last reply by guigs 5 years ago

  • Archived

When going to a website that requires a password, Firefox hangs and show "not repsonding". This last for as long as 2 minutes sometimes.

It only happens when i log into a website with a saved password. I use LastPass. I have turned this off to no avail. I have also manually entered the passwords and sti… (read more)

It only happens when i log into a website with a saved password. I use LastPass. I have turned this off to no avail. I have also manually entered the passwords and still the same "not responding"

Asked by soearl6375 5 years ago

Last reply by the-edmeister 5 years ago

  • Archived

Firefox not saving passwords - Mac Pro

Hi. I recently had to reinstall my bootdrive and software. Since then Firefox will not save my passwords. I am using a Mac Pro OS 10.6.8, Firefox is 33.1.1. I thought it … (read more)

Hi. I recently had to reinstall my bootdrive and software. Since then Firefox will not save my passwords. I am using a Mac Pro OS 10.6.8, Firefox is 33.1.1. I thought it was firefox, so I tried Safari and Chrome - same problem. My preferences are set to "Remember passwords for sites". There are no exceptions listed. There are no saved passwords listed either. Under Privacy > History. "Remember history"

I would appreciate any suggestions.

Thank you in advance.

Brian

Asked by Lightningman59 5 years ago

Last reply by cor-el 5 years ago

  • Archived

Firefox version 35 update erases passwords, yet AGAIN. 3rd update in a row.

Just finished turning off Firefox's auto updates on all of my computers. Because I had to learn to get in the habit of copying my Firefox profile about once a month. Wh… (read more)

Just finished turning off Firefox's auto updates on all of my computers. Because I had to learn to get in the habit of copying my Firefox profile about once a month. Why? Because I keep losing my settings! Mainly my passwords. This is now the 3rd update in a row that has dropped my passwords. 2nd time on that computer. (Windows 8.1) .

Please figure out why this occurs. (I can't be the only one). If it was always the same computer, I would point at it. But, the other 2 are Windows 7.

OR................ maybe...........instead of the profile being updated and possibly losing files, or over writing them. At the start of the update, say it makes a backup? Just in case v. 36,37,38,39,40,41,42.................cause the same issue. At least then if the passwords are the only issue, grab the 2 files and drop them back in the profile. done.


I hate sounding like a douche, just really freakin annoyed.

Asked by WhiteF150 5 years ago

Last reply by cor-el 5 years ago

  • Archived

Every time Firefox updates(like today), it wipes out my password list on the password manager; how do I find my passwords?

When Firefox auto-updated today(after it had crashed then restarted), all of my passwords in the password manager disappeared. These have been saved over several years a… (read more)

When Firefox auto-updated today(after it had crashed then restarted), all of my passwords in the password manager disappeared. These have been saved over several years and I don't have a copy of some of the older ones. How do I get my passwords back?

Thanks!

Asked by sylmoi 5 years ago

Last reply by cor-el 5 years ago

  • Archived

Turn on FIreFox to enable keeping passwords

I reinstalled FireFox. Previously, I was prompted to remember passwords. Now, I am no longer prompted and I must sign in to FireFox evertime I open the brower. I checke… (read more)

I reinstalled FireFox. Previously, I was prompted to remember passwords. Now, I am no longer prompted and I must sign in to FireFox evertime I open the brower. I checked the options page but the radio button on the security tab for "Remember Passwords for Sites" is greyed out and not accessible.

How do I turn on the "Remember Passwords for Sites" feature.

Asked by Skoratic 5 years ago

Last reply by cor-el 5 years ago

  • Archived

i lost my password in mozilla support.but i am not getting the recovery mail

i am trying to login into my mozilla support account.but it was showing that the email address was in-valid.in the website it was displaying that recovery mail was send a… (read more)

i am trying to login into my mozilla support account.but it was showing that the email address was in-valid.in the website it was displaying that recovery mail was send and i cant able to get the recovery account link

Asked by psvramaraju 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

show passwords

Hi, for some reason Firefox doesn't remember my passwords or won't display saved passwords. I've been through all the standard suggestions, checked all the settings and s… (read more)

Hi, for some reason Firefox doesn't remember my passwords or won't display saved passwords. I've been through all the standard suggestions, checked all the settings and still no joy. Should I un- and re-install? It does keep asking for my master password (at every opportunity) but entering this makes no difference - it keeps asking and then, when I cancel, lets me proceed anyway!

Not sure what's going on...

Thanks

Asked by Cagafuego 5 years ago

Last reply by cor-el 5 years ago

  • Archived

How do I get Firefox to successfully logon to a website when using logon names and passwords that work on IE?

I am unable to logon to secure websites using known good logon information. The information has been successfully used for a long time with Internet Explorer. The Mozilla… (read more)

I am unable to logon to secure websites using known good logon information. The information has been successfully used for a long time with Internet Explorer. The Mozilla support site "Fix login issues on websites that require a username and password" procedures have not helped. In each case, the secure websites report that incorrect logon information has been provided. I then switch to IE and use the same information and the logon is successful.

Asked by gene.e 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Why can't I get in to my account properly?

You;ve been telling me that my username, email and password are wrong. Frankly, I think I know who i know I am better than you. AND since I am old, it's really hard t… (read more)

You;ve been telling me that my username, email and password are wrong. Frankly, I think I know who i know I am better than you. AND since I am old, it's really hard to change passwords every ten minutes. At this point I'm really upset,

Asked by KayD1010 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Login credentials always prompted although correctly entered in SharePoint Site

Firefox for Android has been the best browser for me while using Android phone and it has been excellent tool for me. But recently while I am accessing my company's Share… (read more)

Firefox for Android has been the best browser for me while using Android phone and it has been excellent tool for me. But recently while I am accessing my company's Sharepoint-based website that requires me to login using my email account's credential, I encountered problem where I am being prompted numerous time to enter my username and password although I have entered the correct details. This has not been an issue back then. It only occured after I updated my Firefox for Android to version 37.0.2.

Hope you can help me on this.

Thanks!

Asked by faridghazali 5 years ago

Last reply by guigs 5 years ago

  • Archived

Why do I find duplicate identical passwords and usernames saved for the same website

When I view list of passwords and usernames I find "double entries" meaning the same username and password for the same site stored twice. Maybe this is because of the "… (read more)

When I view list of passwords and usernames I find "double entries" meaning the same username and password for the same site stored twice. Maybe this is because of the "refresh" (should be called deliberate crash) I did (never again) that resulted in an hour long unscheduled interruption while I scrambled to find the solution to restore settings?

Asked by knotafool 5 years ago

Last reply by FredMcD 5 years ago