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can not add an address

I just went to the write column and tried to add an email address and it will not let me and supposedly according to Norton there is a virus if I unins… (read more)

I just went to the write column and tried to add an email address and it will not let me and supposedly according to Norton there is a virus if I uninstall thunderbird and reinstall i will lose everything all my addresses see the screen shot this is what i get when i try to ad d an address in Thunderbird

Asked by Mary 1 day ago

Last reply by Toad-Hall 9 minutes ago

Thunderbird only attaches 1 file when multiple are selected over SMB

I have been using Thunderbird over a NAS smb connection for several years successfully but now it is failing to attach more than one file at a time when I select multiple… (read more)

I have been using Thunderbird over a NAS smb connection for several years successfully but now it is failing to attach more than one file at a time when I select multiple files.

My method is to select the files in Nemo (Linux Mint) and right click to Open With .... Thunderbird.

Greg Dance pct@phonecoop.coop


Application Basics Name Thunderbird Version 91.11.0 Build ID 20220628000715 Distribution ID User Agent Mozilla/5.0 (X11; Linux x86_64; rv:91.0) Gecko/20100101 Thunderbird/91.11.0 OS Linux 5.4.0-96-generic #109-Ubuntu SMP Wed Jan 12 16:49:16 UTC 2022 Multiprocess Windows 0/0 Fission Windows 0/0 Disabled by safe mode Remote Processes 1 Enterprise Policies Inactive Google Location Service Key Missing Google Safebrowsing Key Missing Mozilla Location Service Key Missing Safe Mode true Mail and News Accounts ID Incoming server Outgoing servers Name Connection security Authentication method Name Connection security Authentication method Default? account1 (imap) pcbytez.co.uk:993 3 3 pcbytez.co.uk:465 3 3 true account2 (none) Local Folders 0 3 account3 (imap) imap.riseup.net:993 3 3 mail.riseup.net:465 3 3 true account4 (imap) 127.0.0.1:1143 0 3 127.0.0.1:1025 0 3 true Calendar Settings Home Name Value Name Type storage Disabled Username URI Refresh Interval Read-only Suppress Alarms Cache Enabled iMIP Identity id1 iMIP Disabled iMIP Account Organizer Id Force Email Scheduling Popup Alarms Supported Alarms on Invitation Supported Max Alarms Per Event Attachment Supported Max Categories Privacy State Supported Priority Supported true Event Supported Task Supported Local Time Supported UTC/GMT Supported Auto-Scheduling Supported calendar Name Value Name Type ics Disabled Username URI Refresh Interval Read-only Suppress Alarms Cache Enabled iMIP Identity id1 iMIP Disabled iMIP Account Organizer Id Force Email Scheduling Popup Alarms Supported Alarms on Invitation Supported Max Alarms Per Event Attachment Supported Max Categories Privacy State Supported Priority Supported Event Supported Task Supported Local Time Supported UTC/GMT Supported Auto-Scheduling Supported calendar2 Name Value Name Type ics Disabled Username URI Refresh Interval Read-only Suppress Alarms Cache Enabled iMIP Identity id1 iMIP Disabled iMIP Account Organizer Id Force Email Scheduling Popup Alarms Supported Alarms on Invitation Supported Max Alarms Per Event Attachment Supported Max Categories Privacy State Supported Priority Supported Event Supported Task Supported Local Time Supported UTC/GMT Supported Auto-Scheduling Supported Crash Reports for the Last 3 Days Report ID Submitted Remote Processes Type Count Web Content 1 / 8 Add-ons Name Type Version Enabled ID Amazon.co.uk extension 1.1 true amazon@search.mozilla.org Bing extension 1.0 true bing@search.mozilla.org Chambers (UK) extension 1.0 true chambers-en-GB@search.mozilla.org DuckDuckGo extension 1.0 true ddg@search.mozilla.org Google extension 1.0 true google@search.mozilla.org Wikipedia (en) extension 1.0 true wikipedia@search.mozilla.org British English Dictionary (Marco Pinto) dictionary 3.1.1 false marcoagpinto@mail.telepac.pt DKIM Verifier extension 5.1.0 false dkim_verifier@pl ImportExportTools NG extension 12.0.1 false ImportExportToolsNG@cleidigh.kokkini.net English (CA) Language Pack locale 91.0buildid20220628000715 false langpack-en-CA@thunderbird.mozilla.org English (GB) Language Pack locale 91.0buildid20220628000715 false langpack-en-GB@thunderbird.mozilla.org Graphics Features Compositing Basic Asynchronous Pan/Zoom wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled; smooth pinch-zoom enabled WebGL 1 Driver WSI Info - WebGL 1 Driver Renderer WebGL is currently disabled. WebGL 1 Driver Version - WebGL 1 Driver Extensions - WebGL 1 Extensions - WebGL 2 Driver WSI Info - WebGL 2 Driver Renderer WebGL is currently disabled. WebGL 2 Driver Version - WebGL 2 Driver Extensions - WebGL 2 Extensions - Window Protocol x11 Desktop Environment cinnamon Target Frame Rate 60 GPU #1 Active Yes Description AMD TURKS (DRM 2.50.0 / 5.4.0-96-generic, LLVM 12.0.0) Vendor ID 0x1002 Device ID 0x6841 Driver Vendor mesa/r600 Driver Version 21.2.6.0 RAM 0 Diagnostics AzureCanvasBackend skia AzureContentBackend skia AzureFallbackCanvasBackend skia CairoUseXRender 0 CMSOutputProfile Empty profile data Display0 1366x768 default DisplayCount 1 Decision Log HW_COMPOSITING available by default blocked by runtime: Acceleration blocked by safe-mode OPENGL_COMPOSITING unavailable by default: Hardware compositing is disabled WEBRENDER available by default unavailable-in-safe-mode by runtime: Safe-mode is enabled WEBRENDER_QUALIFIED available by default WEBRENDER_COMPOSITOR disabled by default: Disabled by default blocklisted by env: Blocklisted by gfxInfo WEBRENDER_SHADER_CACHE disabled by default: Disabled by default unavailable by runtime: WebRender disabled WEBRENDER_OPTIMIZED_SHADERS available by default unavailable by runtime: WebRender disabled WEBRENDER_ANGLE available by default unavailable by env: OS not supported WEBRENDER_DCOMP_PRESENT available by default disabled by user: User disabled via pref unavailable by env: Requires Windows 10 or later unavailable by runtime: Requires ANGLE WEBRENDER_SOFTWARE available by default unavailable-in-safe-mode by runtime: Safe-mode is enabled OMTP disabled by default: Disabled by default blocked by runtime: OMTP blocked by safe-mode WEBGPU disabled by default: Disabled by default unavailable-no-webrender by runtime: WebGPU can't present without WebRender X11_EGL available by default blocklisted by env: Blocklisted by gfxInfo DMABUF available by default unavailable by runtime: Requires EGL Media Audio Backend pulse-rust Max Channels 2 Preferred Sample Rate 44100 Roundtrip latency (standard deviation) 51.75ms (4.61) Output Devices Name Group Vendor State Preferred Format Channels Rate Latency Built-in Audio Analogue Stereo /devices/pci0000:00/0000:00:1b.0/sound/card0 Intel Corporation Enabled All default: S16LE, support: S16LE S16BE F32LE F32BE 2 default: 44100, support: 1 - 384000 0 - 0 Input Devices Name Group Vendor State Preferred Format Channels Rate Latency Monitor of Built-in Audio Analogue Stereo /devices/pci0000:00/0000:00:1b.0/sound/card0 Intel Corporation Enabled None default: S16LE, support: S16LE S16BE F32LE F32BE 2 default: 44100, support: 1 - 384000 0 - 0 Built-in Audio Analogue Stereo /devices/pci0000:00/0000:00:1b.0/sound/card0 Intel Corporation Enabled All default: S16LE, support: S16LE S16BE F32LE F32BE 2 default: 44100, support: 1 - 384000 0 - 0 Environment Variables DISPLAY :0 MOZ_APP_LAUNCHER /usr/bin/thunderbird MOZ_ASSUME_USER_NS 1 MOZ_CRASHREPORTER_EVENTS_DIRECTORY /home/greg/.thunderbird/7eej85uk.default-release/crashes/events MOZ_CRASHREPORTER_RESTART_ARG_0 /usr/bin/thunderbird MOZ_CRASHREPORTER_RESTART_ARG_1 MOZ_CRASHREPORTER_DATA_DIRECTORY /home/greg/.thunderbird/Crash Reports MOZ_CRASHREPORTER_PING_DIRECTORY /home/greg/.thunderbird/Pending Pings MOZ_CRASHREPORTER_STRINGS_OVERRIDE /usr/lib/thunderbird/crashreporter-override.ini MOZ_LAUNCHED_CHILD XRE_PROFILE_PATH XRE_PROFILE_LOCAL_PATH XRE_START_OFFLINE XRE_BINARY_PATH XRE_RESTARTED_BY_PROFILE_MANAGER MOZ_SAFE_MODE_RESTART MOZ_APP_RESTART 1 Important Modified Preferences accessibility.typeaheadfind.flashBar 0 browser.cache.disk.amount_written 1070030 browser.cache.disk.capacity 1048576 browser.cache.disk.filesystem_reported 1 browser.search.region GB dom.storage.next_gen true dom.storage.next_gen_auto_enabled_by_cause1 true extensions.lastAppVersion 91.11.0 font.internaluseonly.changed true idle.lastDailyNotification 1659971860 media.gmp.storage.version.observed 1 network.cookie.cookieBehavior 1 network.cookie.lifetimePolicy 2 network.cookie.prefsMigrated true network.predictor.cleaned-up true network.trr.blocklist_cleanup_done true places.database.lastMaintenance 1659971860 places.history.enabled false places.history.expiration.transient_current_max_pages 112348 plugin.state.flash 0 privacy.donottrackheader.enabled true privacy.purge_trackers.date_in_cookie_database 0 privacy.purge_trackers.last_purge 1659971860081 privacy.sanitize.timeSpan 0 security.default_personal_cert Select Automatically security.disable_button.openCertManager false security.disable_button.openDeviceManager false security.remote_settings.crlite_filters.checked 1642864757 security.remote_settings.intermediates.checked 1642864757 security.sandbox.plugin.tempDirSuffix ef8ac9ea-e740-496d-94fa-066f79b931ea signon.importedFromSqlite true storage.vacuum.last.index 1 storage.vacuum.last.places.sqlite 1658065762 Important Locked Preferences fission.autostart.session false Places Database Accessibility Activated true Prevent Accessibility 0 Library Versions Expected minimum version Version in use NSPR 4.32 4.32 NSS 3.68.4 3.68.4 NSSSMIME 3.68.4 3.68.4 NSSSSL 3.68.4 3.68.4 NSSUTIL 3.68.4 3.68.4 Sandbox Seccomp-BPF (System Call Filtering) true Seccomp Thread Synchronization true User Namespaces true Content Process Sandboxing true Media Plugin Sandboxing true Content Process Sandbox Level 0 Effective Content Process Sandbox Level 0 Win32k Lockdown State for Content Process Win32k Lockdown disabled -- Operating system not supported Rejected System Calls

  1. Seconds Ago PID TID Process Type Syscall Arguments

Startup Cache Disk Cache Path /home/greg/.cache/thunderbird/7eej85uk.default-release/startupCache/startupCache.8.little Ignore Disk Cache false Found Disk Cache on Init false Wrote to Disk Cache false Internationalization & Localization Application Settings Requested Locales ["en-GB"] Available Locales ["en-US"] App Locales ["en-US"] Regional Preferences ["en-GB"] Default Locale "en-US" Operating System System Locales ["en-GB"] Regional Preferences ["en-GB"] Remote Debugging (Chromium Protocol) Accepting Connections false URL Printing Modified print settings print_printer HL-2040-series print.print_bgcolor false print.print_bgimages false print.print_duplex 0 print.print_evenpages true print.print_margin_bottom 0.5 print.print_margin_left 0.5 print.print_margin_right 0.5 print.print_margin_top 0.5 print.print_oddpages true print.print_orientation 0 print.print_page_delay 50 print.print_paper_data 0 print.print_paper_height 11.69 print.print_paper_name iso_a4 print.print_paper_size_unit 0 print.print_paper_width 8.27 print.print_resolution 600 print.print_scaling 1.00 print.print_shrink_to_fit true print.print_to_file false print.print_unwriteable_margin_bottom 56 print.print_unwriteable_margin_left 25 print.print_unwriteable_margin_right 25 print.print_unwriteable_margin_top 25

Asked by gregdance 17 minutes ago

Entire page turns black before the content appears

Hi, I have noticed this behavior for a while now and it is becoming bothersome now. It seems to happen ONLY upon initial visit to a site, any site. Once the site loads co… (read more)

Hi, I have noticed this behavior for a while now and it is becoming bothersome now. It seems to happen ONLY upon initial visit to a site, any site. Once the site loads completely, any links from there loads without the black screen.

Of course, I have searched and tried the known remedies: 1) graphics driver. Chrome, Konqueror and other browsers do not exhibit this behavior. 2) FF add-on's disabled. No permanent difference. 3) Hardware acceleration disabled. No permanent difference.

I'm running 103.0.2 (64-bit) on: Operating System: Kubuntu 22.04 KDE Plasma Version: 5.24.4 KDE Frameworks Version: 5.92.0 Qt Version: 5.15.3 Kernel Version: 5.17.5-051705-generic (64-bit) Graphics Platform: X11 Processors: 8 × Intel® Core™ i7-6700 CPU @ 3.40GHz Memory: 23.4 GiB of RAM Graphics Processor: llvmpipe

This is not a deal breaker but should be addressed to make FF more perfect! Best... Hong Son

Asked by groundie 1 day ago

Last reply by groundie 30 minutes ago

Unable to set user preference on launching browser through codeceptjs

I have created a test profile and added the below line in prefs.js file user_perf("network.cookie.cookieBehavior",0); Below is the desiredCapabilities section for codecep… (read more)

I have created a test profile and added the below line in prefs.js file user_perf("network.cookie.cookieBehavior",0);

Below is the desiredCapabilities section for codecept config file. desiredCapabilities: {

       moz:firefoxOptions: {
         args: ['--ignore-certificate-errors', '-headless', '-profile', '/path/to/my/testProfile']
       },

}

When the browser is launched it creates a temporary profile where my network cookie behavior change is not reflected and also the browser is not headless.

To set the network cookie behavior value to 0 I also used the below desiredCapabilities which also didn't work. desiredCapabilities: {

       moz:firefoxOptions: {
        args: ['--ignore-certificate-errors', '-headless', '-profile', '/path/to/my/testProfile'],
        prefs: { "network.cookie.cookieBehavior": 0 }
       },

}

Asked by work.maysingh456 45 minutes ago

printing an email

Hi. Thunderbird did an update the other day and now when I print an email it is very small. I have tried increasing size in print preview etc but it still prints small. … (read more)

Hi. Thunderbird did an update the other day and now when I print an email it is very small. I have tried increasing size in print preview etc but it still prints small. Before the update the printing was great and we could read it. But now very small. Hope you can help. Thanks Debbie

Asked by slrbuck 7 hours ago

Last reply by david 50 minutes ago

omg, what a damn circle jerk just to ask a question wtf. Thunderbird question about opening seperate tab for starred/important.

I've tried a multitude of options and searching google. Oh and let's not forget 5 min of being circle jerked here, just to ask a question. I would like to open a tab wher… (read more)

I've tried a multitude of options and searching google. Oh and let's not forget 5 min of being circle jerked here, just to ask a question.

I would like to open a tab where I can display all my important and starred emails for quick access. I don't mean opening a completely new window. Just one Thunderbird client open, while being able to open tabs which can be different categories.

Does anyone know how to do this?

Thanks for any help.

Asked by Acleacius 12 hours ago

Last reply by Wayne Mery 1 hour ago

Deleted email stays in ALL Mail folder.

Even though I delete email in my Thunderbird folders, the deletions are not made in Gmail. The amount of storage used keeps increasing despite me deleting email in my T… (read more)

Even though I delete email in my Thunderbird folders, the deletions are not made in Gmail. The amount of storage used keeps increasing despite me deleting email in my Thunderbird folder. Is there something I have to do and setting to make?

Asked by Tailhook321 17 hours ago

Last reply by david 1 hour ago

When I printed an Outlook email some essential parts of the email were missing

When I printed an Outlook email under Firefox 103.0.2 and Windows 10 some essential parts of the email were missing, however when I printed it using Microsoft Edge it pri… (read more)

When I printed an Outlook email under Firefox 103.0.2 and Windows 10 some essential parts of the email were missing, however when I printed it using Microsoft Edge it printed correctly. I tried printing directly to the printer, as "Microsoft print to PDF" and "Save to PDF". The results from the printer, and "Microsoft print to PDF" were identical, but "Save to PDF" missed out different parts of the email were missing.

Asked by ade_barnett 1 hour ago

(bare line feed characters) which the email servers don't support.

I cannot send or forward E-mails using Thunderbird. It started about 10 days ago. The same error occurs when sending E-mails to Gmail.com, Msn.com and other accounts and … (read more)

I cannot send or forward E-mails using Thunderbird. It started about 10 days ago. The same error occurs when sending E-mails to Gmail.com, Msn.com and other accounts and E-mails addresses. I can send E-mails to myself and then use my cell phone

The following is part of the error message: Thanks.

Your message to en_fuego18@hotmail.com couldn't be delivered. Your message contains invalid characters (bare line feed characters) which the email servers at hotmail.com don't support. rsinclai Office 365 en_fuego18 Action Required Recipient

Bare line feeds unsupported

How to Fix It It appears that your email program added invalid characters (bare line feed characters) into your message when you sent it. Try using a different email program to send your message. If the problem continues send this non-delivery report (NDR) message to your email admin for assistance.

Asked by rsinclai 17 hours ago

Last reply by googlethunderbird 13 hours ago

no message archive after update

After updating, I do not have access to messages that I previously sent and that came to me. The archive is working. I am using 5 computers on the same network. There is … (read more)

After updating, I do not have access to messages that I previously sent and that came to me. The archive is working. I am using 5 computers on the same network. There is no access to 2 of them.

Asked by serwis.gotronik 2 hours ago

How can I get Firefox to navigate to a URL instead of searching for it?

If I manually type a URL into the navigation bar, by default Firefox will issue a search request to Google for the URL. The workaround is to open another tab and manually… (read more)

If I manually type a URL into the navigation bar, by default Firefox will issue a search request to Google for the URL.

The workaround is to open another tab and manually write the URL again, this time manually adding 'http://'.

Ideally I want my browser to actually go to the URL that I supply to it.

Asked by sunil6 3 hours ago

Extensions and Addons Affecting YouTube Display

I have an issue where AdBlocker Ultimate, Plus or Free and uBlock Origin and Ghostery are causing an undesired effect on YouTube's display of videos on it's Home page. I … (read more)

I have an issue where AdBlocker Ultimate, Plus or Free and uBlock Origin and Ghostery are causing an undesired effect on YouTube's display of videos on it's Home page. I would like to know where to report issues regarding extensions and add-ons. If any of the above extensions are enabled then the Home page for YouTube is missing the video in either the #1 position or the #4 position in the top row. (See screenshot). I've used these extensions for years on the same system and have made no changes. Suddenly, for about a month the problem has been occurring. I have another identical system with the same extensions and have no issues. I use the following extensions along with the ones mentioned above. New Tab Override and DuckDuckGo and they have no interplay in with the issue I'm having. I've gone through an exhaustive process of disabling each one and trying various combinations of them and determined that the culprits are AdBlocker Ultimate, Plus or Free and uBlock Origin and Ghostery. Ghostery alone removes the video in the #1 position. But, if either of the other four are loaded with or without Ghostery then the video in #4 position is missing. Any help in resolving the issure would be greatly appreciated. Thank You!

Asked by jessedeuce 1 month ago

Last reply by Terry 7 hours ago

Thunderbird auto updating to 102 even after putting all hacks in to NOT update

Have used Thunderbird for years, decades even, on multiple PC's, family and friends, and home PC's. Even donated a few times over those years but this one has me stumped… (read more)

Have used Thunderbird for years, decades even, on multiple PC's, family and friends, and home PC's. Even donated a few times over those years but this one has me stumped and honestly a bit miffed.

I got 102 update and it completely broke my 2 POP and 1 IMAP accounts. New Passwords, cleared files, all the business you find here and online. Saw someone revert back to v91 which I had prior. Did that, worked like a charm and the prior existing accounts that did NOT work; started working again instantly. Proves I had the right accounts/passwords.

Next day, launch TB and it's updated again to 102; hmm. Downgrade again a second time on 2 PC's and go my business. It's now been 4 days and I've put registry keys in, used Config Editor and did all the "do not auto update" things I've read and still, today after a long and wicked day; I find starting TB it's yet again auto updated to 102.

Help please? I'm an IT guy of over 30 years and this one has me stumped and doing side-eye and I don't like it. Is there an honest and true way to NOT UPDATE to 102? Sorry, upset and have never had an issue *ever* with TB these years but this one is quite annoying downgrading daily.

Thank you Ictinike (off to downgrade a 5th time)

Asked by ictinike 6 days ago

Last reply by ictinike 4 hours ago

Facebook

A few months ago Firefox asked me if I wanted to refresh Firefox. I clicked yes. When I did, it removed my Facebook account that I've had for several years. What happe… (read more)

A few months ago Firefox asked me if I wanted to refresh Firefox. I clicked yes. When I did, it removed my Facebook account that I've had for several years. What happened? I've been trying to get it back with no luck. It had many, many pictures that I wanted to keep. I'm heartbroken and all that was lost. Can you help me?

Nancy Gresham [removed email from public]

Asked by nancygresham38 1 day ago

Last reply by Terry 7 hours ago