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Mozilla VPN Keeps Turning itself Off

Hi! I have been using Mozilla VPN for a few weeks now. After a Windows Update, the VPN does not turn on. It suggests "Update recommended," but when the update is install… (read more)

Hi! I have been using Mozilla VPN for a few weeks now. After a Windows Update, the VPN does not turn on. It suggests "Update recommended," but when the update is installed, there is no change; it still does not stay on, and it still says "Update recommended." Any clues? Thanks! Michael

Asked by michelmullejans 3 months ago

Last reply by MagsMoz 11 hours ago

New Firefox Dilemma

I received a message stating that my current "Firefox" needed to be updated to '64-Bit'. I updated and lost all of my favorite icons (25+). I also have to create an entir… (read more)

I received a message stating that my current "Firefox" needed to be updated to '64-Bit'. I updated and lost all of my favorite icons (25+). I also have to create an entire new account and password as I'm told the old is not correct, ! I'm not happy in losing all of my previous information & email account on the older version that I've had for years!!!!!!! Can I retrieve, reload, etc....

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Asked by nipstoo 4 days ago

Last reply by Bithiah Koshy 4 days ago

Incompatibilty of printing form ( i.e. portrait, landscape) when to print an email.

I have set my printer to print always in portrait mode as a default. In case I have a file to print in landscape mode, I always have to choose. In TB 91.0.3 when choosing… (read more)

I have set my printer to print always in portrait mode as a default. In case I have a file to print in landscape mode, I always have to choose.

In TB 91.0.3 when choosing from toolbar the option to print an email, if I choose portrait the email is printed in landscape form and vice versa. Help, ideas required.

Asked by Lampros 3 weeks ago

Last reply by Wayne Mery 4 days ago

Thunderbird won't connect to hotmail account

Thunderbird won't connect to hotmail account Here is one solution: In your hotmail/outlook account (web) go to settings (the "wheel" right above), click "options" and und… (read more)

Thunderbird won't connect to hotmail account

Here is one solution: In your hotmail/outlook account (web) go to settings (the "wheel" right above), click "options" and under Accounts go to POP and IMAP settings. Under POP select that apps and devices may use POP. After having done this everything should work normally.

However, this solution does not work for me. The microsoft page mentions different imap settings than the default settings from thunderbird...both options under manual settings do not work.

Anything else i can try?

Asked by russthebear 6 days ago

Last reply by sfhowes 6 days ago

Gap between bookmark folder lists is huge

In the latest release the gap between Bookmarks on the Bookmark toolbar folders is huge. Why was this changed and how to change it back? Note this isn't happening from … (read more)

In the latest release the gap between Bookmarks on the Bookmark toolbar folders is huge. Why was this changed and how to change it back? Note this isn't happening from the menu, only from the Bookmarks toolbar folders. It is extremely ugly and huge waste of space which forces me to scroll to see all my bookmarks under some folders.

Asked by kronem 1 week ago

Last reply by TerryN21 6 days ago

Can't remove US English

I've just added UK English and restarted Firefox. Now, why can I not remove US English, even though that one shouldn't be in use, and I still can remove UK English, even … (read more)

I've just added UK English and restarted Firefox. Now, why can I not remove US English, even though that one shouldn't be in use, and I still can remove UK English, even though that one *is* in use (or should be)?

Greying out a button is only recommended when it's crystal clear why that is. In this case, I have no clue why I couldn't remove US English, and so gryeing out that button makes no sense to me. It should be enabled, and display a message explaining why a language can't be removed if it can't be.

For the moment, can someone please explain why US English can't be removed then?

Asked by thany 3 months ago

Last reply by cor-el 1 week ago

STOP forcing browser/plugin/extensions to run: Google, Bing, Amazon, DuckDuckGo, eBay, Wikipedia, and whatever else you are forcing down our throats

Several people have complained and NOBODY is listening. I specifically switched to FF so I don't have to deal with intrusive sites. FF I thought claimed to be UNLIKE GO… (read more)

Several people have complained and NOBODY is listening. I specifically switched to FF so I don't have to deal with intrusive sites. FF I thought claimed to be UNLIKE GOOGLE and was more "private," so why are you putting in a Google browser/plugin/extension and forcing it to run on our PC's? I have enough crap on it taking up MEMORY and slowing it down, don't force anything people do NOT want. Just because these might be popular with many does NOT mean everybody wants it. Get rid of Google, Bing, Amazon, DuckDuckGo, eBay, Wikipedia, and WHATEVER else you are forcing us to run on FF.

Does FF have an agreement or partnering with these companies to TRACK US where ever we go on the internet? Looks like it. Per Wikipedia: DuckDuckGo earns revenue by serving ads from the Yahoo-Bing search alliance network and through affiliate relationships with Amazon and eBay. OK, so we have 4 of those And this at https://www.comparitech.com/blog/vpn-privacy/best-private-search-engine: DuckDuckGo displays ads for affiliate sites in the right sidebar, which is a little less aggressive than Google which presents ads at the top of search results. It earns additional profits from commissions from sites like Amazon and eBay, so you may want to be wary if those pop up a lot in search results. Also: As DuckDuckGo’s CEO, Gabriel Weinberg, explains in a Quora answer, the search engine does use your IP address to serve local results.

Why is FF pushing these sites when many of us do NOT use them nor want them? Why don't you add them as extensions where you can CHOOSE it if you wish? I found instructions on how to delete them in the FF File Explorer folder because merely deleting them in Settings does NOT remove them permanently as FF has them "hidden," however, they just come back and it messed up other add-ons. ALSO, these add-on's you are forcing on us is TAKING SPACE on my PC and I resent that.

I do NOT want to HIDE THEM, I want them REMOVED PERMANENTLY.

Asked by jj 1 week ago

Last reply by jscher2000 1 week ago

Bookmark toolbar menus now have too much vertical space.

In the changes for Firefox 92, I see "The bookmark toolbar menus on macOS now follow Firefox visual styles." Is there a way to revert to the more compact view for these … (read more)

In the changes for Firefox 92, I see "The bookmark toolbar menus on macOS now follow Firefox visual styles." Is there a way to revert to the more compact view for these menus I am used to? I am using a MacBook Pro (Retina, 15-inch, Mid 2015) with macOS 11.1.

Asked by caroline.arms 1 week ago

Last reply by cor-el 1 week ago

Version 91.0.2

How can I change back to version 91.0.2 from this last update. I do not like the way that favorite tabs are presented, too much space between, not helpful. I like to be a… (read more)

How can I change back to version 91.0.2 from this last update. I do not like the way that favorite tabs are presented, too much space between, not helpful. I like to be able to look at my entire saved entries, not scrolling thru because they are so far apart.

Asked by raj8 1 week ago

Last reply by FredMcD 1 week ago

FFox v92 - Menu Spacing - Bug? (No, not the usual question)

FFox 92 update today. Menu spacing went to double. No shock there. Found the CSS code below for UserChrome.css and set it up. EX. menupopup > menuitem, menupopup >… (read more)

FFox 92 update today. Menu spacing went to double. No shock there. Found the CSS code below for UserChrome.css and set it up.

EX. menupopup > menuitem, menupopup > menu {

 padding-block: 4px !important;

}

root {
 --arrowpanel -menuitem -padding: 4px 8px !important;

}

Here's the issue: I want it tighter than 4px. So, I set it down to 2px... eventually dropping it to all 0px settings.

EX: menupopup > menuitem, menupopup > menu {

 padding-block: 0px !important;

}

root {
 --arrowpanel -menuitem -padding: 0px 0px !important;

}

But, it doesn't get any smaller than the above 4/8px set up. Bug? Perhaps there's another CSS setting to be tweaked for V 92? I do not have any other CSS for these items elsewhere in my UserChrome file.

Asked by MozzieBob 2 weeks ago

Last reply by cor-el 1 week ago

How to Fix Screenshot Capability

Hello, I am using Firefox version 92. The screenshot function is not working, both if I right click and request a screenshot from the slideout menu, and if I request a sc… (read more)

Hello,

I am using Firefox version 92. The screenshot function is not working, both if I right click and request a screenshot from the slideout menu, and if I request a screenshot from the shortcuts/overflow menu (scissors icon). I have attached a screenshot (taken with ‘prntscr” through windows) png of the result that takes place on my screen. The screen will freeze with this image of a large X until I do a refresh of the page. Cntl-Shift-S also does not work. I have tried clearing the cache, running FF in safe mode, refreshing FF, reinstalling FF, and I have ensured that the extensions.screenshots.disabled setting in about:config is set to ‘false’ (also toggled it to ‘true’ and back to ‘false’). I have attached a screenshot of all the settings in about:config that pertain to screenshots.

Thank you for your help.

Asked by Thanks4FF 1 week ago

Last reply by firefox1538 1 week ago

Killswitch persists after mozilla VPN is disabled AND UNINSTALLED. Internet connection completely broken and disabled without VPN.

I love the work that Mozilla does, but man, this is bad guys. I paid for and installed the VPN and some websites were getting blocked, so I decided to turn it off by simp… (read more)

I love the work that Mozilla does, but man, this is bad guys. I paid for and installed the VPN and some websites were getting blocked, so I decided to turn it off by simply clicking the Mozilla VPN logo -> disconnect. Then I tried to load the page again, and waited .... and waited... Turning the VPN back on restored the connection. I did this at least a dozen more times, to confirm that I couldn't just "disconnect" from the VPN. I understand that there is a "Killswitch" in a VPN intended to make sure that when a VPN connection is briefly interrupted, internet traffic doesn't flow around it, exposing your IP. That's well and good, but that killswitch should be disabled when I actively disable the VPN.

Weird, but ok, whatever. I'll just quit the program. Nope -> no internet. The only way I can go online is by turning Mozilla VPN back on, and then connect through the VPN. Then, and ONLY then can I access the internet at all.

Ok, so now I'm thinking it's time to uninstall this program from my computer entirely. Surely THAT will fix whatever damage it's done? Nope. Killswitch STILL persists. Even after I uninstall the program from my computer, the leftover killswitch is STILL making it impossible for me to access the internet outside of its VPN. The only way I can regain internet access is to re-install the program. I've power-cycled (rebooted) my machine several times, reinstalled and uninstalled the program again. Over and over again it's made clear: My machine can no longer access the internet in any way other than through Mozilla VPN. My system is effectively being held hostage by mozilla VPN and I can't turn this off. This is not ok. Please tell me how to fix this.

E: I should add that there's a good chance this is Apple's fault, since I'm using Big Sur, which has tons of other problems. I don't care who's fault this is, I just want my computer back to how it was, and clearly there's a problem with mozilla VPNs kill switch. Please tell me how I can disable it.

System info: OSX big sure 11.4 Firefox version 91.0 (64-bit)

Edited for brevity, and to note solution below will also affect other VPNs you may have already set up. You'll need to follow the instructions below, remove your other VPNs, and then reinstall them. Will it then be safe to re-install MozillaVPN again? I don't know and am not comfortable taking that risk. My system is back to how it was before downloading it, and it's going to stay that way for a while.

Asked by Bobby Bland 1 month ago

Last reply by ardaleth 1 week ago

i love Mozilla firefox but i filling problem always with mozilla firefox any kind of browsing , so can you help me please?

bold text Dear, Good day to you. actually, i m going problem with mozilla firefox for any type of browsing. problem is number 01. download problem, too much slow proble… (read more)

bold text

Dear, Good day to you. actually, i m going problem with mozilla firefox for any type of browsing. problem is number

01. download problem, too much slow problem. how? 02. Browsing problem

Dear authority , can you please solution this types of problem? I filling many other problem.

Regards, sumon patwary Roshanltd7@gmail.com +008801822894270

Asked by roshanltd7 1 week ago

Last reply by FredMcD 1 week ago

Verification code

I have tried to connect my notebook firefox to my laptop and I can't. It constantly demands I input a verification code. Is there something I am neglecting or a setting t… (read more)

I have tried to connect my notebook firefox to my laptop and I can't. It constantly demands I input a verification code. Is there something I am neglecting or a setting that needs changing. If I want my notebook firefox I have to fire up my old notebook which is on its last legs. Firefox is also on my phone.

Help.

Thank you


Tom

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Asked by dilustro 2 weeks ago

Last reply by Bithiah Koshy 1 week ago

Browsing with mizzilla

I have an email that gives me resource for my weaving. They have drill downs on the page but my computer kicks me back and will not let me see the web page. I only have… (read more)

I have an email that gives me resource for my weaving. They have drill downs on the page but my computer kicks me back and will not let me see the web page. I only have this problem on one e-mail if i run the edge browser the email works just fine

Asked by gandmafonso 2 weeks ago

Last reply by Bithiah Koshy 1 week ago

Help me delete my account

I need an email to contact Firefox support, I got locked out from the email connected to my Firefox account and now it's not under my control and I would like to delete i… (read more)

I need an email to contact Firefox support, I got locked out from the email connected to my Firefox account and now it's not under my control and I would like to delete it, what can I do ? Please help me soon Is there an email to contact Firefox for such matters? or what should I do?

Asked by mycommanon 3 weeks ago

Last reply by Bithiah Koshy 1 week ago