Showing questions tagged:

Why is the latest update repeatedly crashing my computer?

Since the latest Firefox update, it has frozen the app & crashed my computer multiple times within a few days; it has also caused problems logging into my primary ban… (read more)

Since the latest Firefox update, it has frozen the app & crashed my computer multiple times within a few days; it has also caused problems logging into my primary bank account ("access denied") but has nothing to do with the bank (I called the bank; no problems there, but they suggest using Chrome browser. NO WAY!) Every time Firefox has updated the past few months, it has interfered with my password vault’s proper functioning {Last Pass}. I am using a late 2012 Mac mini, running OS 10.15.1 (the newest acceptable OS for my computer). I attribute some of the problem to their adding a number of new features without making certain the basic app is stable.


Responses should be addressed to [edited email from community support forum]

Open 1

Data loss possibly due to maildir format

I have been using maildir as the message storage format for six months. I have known that the implementation is not complete and that there are several known bugs, so usi… (read more)

I have been using maildir as the message storage format for six months. I have known that the implementation is not complete and that there are several known bugs, so using it is risky.

My reports that I have not experienced any problems may have encouraged other people to use maildir, so now I must report a problem.

Twice recently, my IMAP inbox did not show all messages. Repairing the folder worked the first time. The second time, repairing the folder causes all messages in the folder to disappear. Worse, it seems that it deleted the inbox file in the file system.

I do not know if this data loss was due to maildir. It may have been.

I have returned to using mbox.

Open 6 9

Microsoft 365 rendering glitch?

Firefox (for iOS) has been my default personal and work browser on an older Mac laptop for some time with no issues. This weekend, however, I encountered an issue signing… (read more)

Firefox (for iOS) has been my default personal and work browser on an older Mac laptop for some time with no issues. This weekend, however, I encountered an issue signing into my employer's corporate Microsoft 365 system. I could complete my login but the landing page appeared to only partially load and I was stuck there as all the functions available on either the sidebar or main pane were unresponsive. The "All Apps" option in the sidebar was also missing. Has this issue been identified? Is there a fix in the works? I've just troubleshot this with our tech support and it is browser-specific; I'll use Opera as a work-around for now but hope to return to Firefox soon.

Open 1 45

Privacy Policy from TD Bank (https://easyweb.td.com) appears at the bottom of every page

Privacy Policy from TD Bank (https://easyweb.td.com) appears at the bottom of every page change, no matter if "Accept All" has be selected. Moving from one account to ano… (read more)

Privacy Policy from TD Bank (https://easyweb.td.com) appears at the bottom of every page change, no matter if "Accept All" has be selected. Moving from one account to another causes this pop up to appear. This does not happen with Chrome. With Chrome, one "accept all" has been chosen, the pop up no longer appears

If I turn off Enhanced Tracking Protection the problem seems to stop.

Solved 5 82

Firefox on macOS loads, opening all windows open at last Quit; then closes all windows; fails to display the window selected from menu

MacOS Sequoia 15.7.7; Firefox 141.0.2 The "one sentence" in the heading states the problem. I am unable to use Firefox. Firefox loads. It opens windows (I had fourteen o… (read more)

MacOS Sequoia 15.7.7; Firefox 141.0.2

The "one sentence" in the heading states the problem. I am unable to use Firefox.

Firefox loads. It opens windows (I had fourteen open when I last used it successfully; I have many, many tabs). Then it removes each window from the screen. Firefox is in the Menu bar, but no windows are displayed. The windows still show when selecting Window in the menu bar. Selecting a window has no visible effect. File>New Window opens a new window, which works as expected. With one new window open, File>New Window does not open another.

Typing a few characters in the Address Bar opens a dropdown with a list of tabs, each with the affordance, Switch to Tab. Clicking on one takes down the list but does not open a window.

I would like, for a start, instructions on how to use Firefox starting afresh with no windows. First: having set aside the data that causes this problem. I suppose that might be simply a new profile.

Open 1 9

Latest update causing my computer to crash

I am running an iMac Catalina 10.15.7. Since Firefox just updated itself my system keeps crashing so bad that I have to do a hard shut down. Yesterday I had to do this ov… (read more)

I am running an iMac Catalina 10.15.7. Since Firefox just updated itself my system keeps crashing so bad that I have to do a hard shut down. Yesterday I had to do this over a dozen times to get through my session. Firefox was the last browser compatible with my Mac. Is this no longer the case?

Archived 2 293

"Search Folders" gone after renaming a few folders?

Thunderbird 147.0.1 (aarch64, macos, m2) Team, After spending many many hours creating 14 search-folders that can find all of the right emails in approx. 20 "real" (local… (read more)

Thunderbird 147.0.1 (aarch64, macos, m2)

Team, After spending many many hours creating 14 search-folders that can find all of the right emails in approx. 20 "real" (local) folders.

Then I renamed 10 local folders and noticed my searchfolders disappearing!?

Big panic. Now, only the last 2 created searchfolders where there. The rest was gone. Realizing that the searchfolder config is in a file called "VirtualFolders.dat" I instantly took a copy. Restart Thunderbird: Now only 1 searchfolder was left. The copied virtualfolders.dat file still had 2 searchfolders in it but the rest is gone. There is no other copy/backup of this file.

These search folders are the only thing that generated some sense in gigantic piles of email.

Does renaming local folders KILL Virtual/Search folders?

Open 2 183

In the homescreen, the number of shortcuts in each row is inconsistent.

When on the home screen and with setting "3 rows" for shortcuts, the third row has two missing slots and I cannot add extra ones to fill in the gap. I don't want to make … (read more)

When on the home screen and with setting "3 rows" for shortcuts, the third row has two missing slots and I cannot add extra ones to fill in the gap. I don't want to make it "4 rows" as it will show an "add shortcuts" button which I feel is unnecessary if I plan to leave the 4th row empty. It is also happening on LibreWolf

Open 3 54

shopping online at Safeway is impossible with Firefox

Safeway is a store where they sell food and other things. I shop online for food and then I go to the store and pick up the food. Using Firefox it won't show the food I'm… (read more)

Safeway is a store where they sell food and other things. I shop online for food and then I go to the store and pick up the food. Using Firefox it won't show the food I'm looking for. For example I'll select vegetables and they'll show me the 7,000 vegetables and then I select fresh vegetables from their drop-down menu and it says zero there are no fresh vegetables try spelling better. But if I use Chrome no problem none. I don't want to use Chrome. This happens with every group of food when it gets down to the final subsection that I want it won't show it to me. I've turned off extensions I've turned off ad blockers I've emptied my cash restarted my computer I unplugged it plugged it back in. I refreshed Firefox I'm running silicon chip on my Mac mini 2020 I believe.

Open 14

Forgot my Firefox password manger’s password

Mac OS tahoe, 26.4.1 , fire fox 149.0.2 My main Firefox password is functional Firefox I click on three bars upper right then select on passwords I see a website addr… (read more)

Mac OS tahoe, 26.4.1 , fire fox 149.0.2 My main Firefox password is functional Firefox I click on three bars upper right then select on passwords I see a website address like Norton, below is my user name and below the password with dots When I click the eye ball window opens “ Firefox is trying reveal saved password l. Enter the password for the user “steve “to allow this I enter my password the window shakes Somehow I forgot or changed the password manage password ? How do I reset just Firefox password manager password. My iPhone with Firefox I can See all my passwords Help steve , I’ve been a Mac guy since my Mac plus , Firefox guy since 2005

[email removed]@sbcglobal.net

Open 1 27

Yahoo Account in Thunberbird

Greetings, For some reason, my TB client has a conflict with my ISP provider with TB and my personal Yahoo account. When I try to authenticate my personal Yahoo account, … (read more)

Greetings,

For some reason, my TB client has a conflict with my ISP provider with TB and my personal Yahoo account. When I try to authenticate my personal Yahoo account, the authentication box pops up in TB, but it points to my ISP Yahoo account with the login instead of my private Yahoo account login. I have deleted my ISP Yahoo account. Everything was fine last year; now, today, I can't authenticate my private Yahoo account in the Authentication box (screenshot below). It's not giving my personal Yahoo account security. It's giving my ISP provider login, it's Rogers.

Any clues as to why?

Regards, Marko

Solved 1 155

Emojis not showing up/blank

Web pages that are supposed to contain emojis are blank. I can highlight where emojis are supposed to be shown but the actual images of the emojis aren't there. about:con… (read more)

Web pages that are supposed to contain emojis are blank. I can highlight where emojis are supposed to be shown but the actual images of the emojis aren't there. about:config font.name-list.emoji correctly contains "Apple Color Emoji" If it is relevant, this has been a bug/issue that has persisted for a couple of months now (can't name an exact date).

Solved 5 360

Unknown mail service detected during Thunderbird installation

During the installation of Thunderbird I have received the following message: "The follwing settings were found at your email provider: mail.your-server.de“ This is NOT m… (read more)

During the installation of Thunderbird I have received the following message:

"The follwing settings were found at your email provider:

mail.your-server.de

This is NOT my current email provider!!

What does this mean??

Solved 2 99

thunderbird on mac: how create inbox

I am using T-bird on a Mac. I set up for a gmail account. I can send emails but do not receive replies, etc. I noticed there is no mail inbox for the account. Settings ap… (read more)

I am using T-bird on a Mac. I set up for a gmail account. I can send emails but do not receive replies, etc. I noticed there is no mail inbox for the account. Settings appear correct. Any thoughts? Thank you.

Solved 7 144

Re-ordering the left-column list of email accounts

Hello and thanks-in-advance: it would be nice if we could re-order the email accounts listed in the left column, so for our particular workflow, we could process emails … (read more)

Hello and thanks-in-advance: it would be nice if we could re-order the email accounts listed in the left column, so for our particular workflow, we could process emails from accounts in an order we prioritize. Can this be done?

Solved 2 238