Showing questions tagged:

Thunderbird 140.9.1esr (64-bit) keeps changing default email account from a MS365 account to my Gmail account on startup

Hello! I am using Thunderbird 140.9.1esr (64-bit) on a Ubuntu 24.04 system. Every time I restart Thunderbird, it reverts to a little used Gmail account as the default ac… (read more)

Hello!

I am using Thunderbird 140.9.1esr (64-bit) on a Ubuntu 24.04 system. Every time I restart Thunderbird, it reverts to a little used Gmail account as the default account. I have several accounts, but my main email account is a MS365 account. I reset the setting, but every time it is restarted, the default goes back to Gmail. I have tried everything that I've found online, but cannot correct this behaviour.

Do you have any suggestions or assistance?

Many thanks!

Open 4 8

I have paid for Veepn software and it has not been down loaded, how can I get it?

I have paid for a Veepn extension software for Firefox. If I go into Veepn it says I have an account and have paid for the software but the software has not been down loa… (read more)

I have paid for a Veepn extension software for Firefox. If I go into Veepn it says I have an account and have paid for the software but the software has not been down loaded. How can I find where to down load it again? I have a Linux Mint 22.3 operating system.

Open 1

It looks like "turning off hardware acceleration" is not applied to the initial "Firefox - Choose User Profile" !, What should I do ?

Hello All, I'm using Firefox (149.0.2 snap) with LUbuntu 24.04.4 LTS. Because of a wrong graphic driver, I had to turn off hardware acceleration in FF. When FF is starte… (read more)

Hello All,

I'm using Firefox (149.0.2 snap) with LUbuntu 24.04.4 LTS. Because of a wrong graphic driver, I had to turn off hardware acceleration in FF.

When FF is started the Initial "Firefox - Choose User Profile" is unreadable (see attached : wrong_screen.jpg), but if I continue (click somewhere in the window) , all the opened tabs are readable.

Once in FF, if I want to select another profile from the application menu -> .. -> manage profiles, then the "Choose User Profile" window is fine (see attached : good_screen.jpg).

I tried to start FF with the "-P" option to specify wanted profile but it continues to start with the unreadable "Choose User Profile" window.

Could someone give me a solution, except finding the good hardware driver for my computer?

Thanks Bouilla.

Open 1 13

Firefox doesn't handle links from other programs correctly.

I'm using Firefox on Fedora 43 Linux, fully updated, and have it set up to use four desktops on the same monitor, using the Xfce DE and Compiz. For the last several mont… (read more)

I'm using Firefox on Fedora 43 Linux, fully updated, and have it set up to use four desktops on the same monitor, using the Xfce DE and Compiz. For the last several months, any time I click in a link in Thunderbird, instead of switching to the desktop with Firefox on it, it pulls Firefox to Thunderbird's desktop and covers Thunderbird. This has continued through several updates of Firefox and at least one upgrade of Fedora. I don't know if Firefox or Xfce is the issue, but if it's Firefox, where do I look?

Open 14

Firefox as x32 on Ubuntu 16.4?

Hi, I wanted to update Firefox on my Ubuntu PC, but I can't find a 32-bit download. System information: Linux SatelliteA200 4.15.0-142-generic #146~16.04.1-Ubuntu SMP Tue… (read more)

Hi, I wanted to update Firefox on my Ubuntu PC, but I can't find a 32-bit download.

System information: Linux SatelliteA200 4.15.0-142-generic #146~16.04.1-Ubuntu SMP Tue Apr 13 09:26:57 UTC 2021 i686 i686 i686 GNU/Linux

(Some pages are either displayed as typical command-line output or not at all.)

Open 1 3

Thunderbird won't completely delete an invalid email address

I deleted an old email address for a friend, but every time I email her, the auto-complete feature includes both the current email address and the one for her old job. I'… (read more)

I deleted an old email address for a friend, but every time I email her, the auto-complete feature includes both the current email address and the one for her old job. I've deleted that one, and it doesn't seem to show up in the Address Book anywhere, so why does it keep coming up in the auto-complete?

It's annoying to me and to the place of employment to have the emails go to the wrong address when I'm not watching very carefully.

How can I make sure this doesn't happen again?

Open 1 1

Turning off the Firefox Profiles message

I have been using the old firefox profiles system for ages. However, whenever I open my browser (in one of about 5 profiles), I always get this pop-up saying "Say hello t… (read more)

I have been using the old firefox profiles system for ages. However, whenever I open my browser (in one of about 5 profiles), I always get this pop-up saying "Say hello to Firefox profiles". It is incredibly annoying and turning me off Firefox completely! Can somebody tell me how to turn this message off? I assume it's in the settings somewhere.

Open 2 4

Thunderbird (linux) only syncs some events from calendar

Thunderbird somehow only syncs some events on some weekdays from one of my calendars. One event of two on tuesdays shows up, all events on mondays don't show up. These ar… (read more)

Thunderbird somehow only syncs some events on some weekdays from one of my calendars. One event of two on tuesdays shows up, all events on mondays don't show up. These are similar events each week. It seems to be syncing all events from a different calendar on the same account from the same server.

Open 9

Thunderbird never removes the lock files when it shuts down - profiles.ini shows Path of /run/user/1000/doc/e1a4ab74/thunderbird

I am running Fedora 42 KDE spin ("plasma"). The "Discover Software Center" app offers Thunderbird as both a regular and a flatpak install, and I somewhat arbitrarily cho… (read more)

I am running Fedora 42 KDE spin ("plasma"). The "Discover Software Center" app offers Thunderbird as both a regular and a flatpak install, and I somewhat arbitrarily chose flatpak.

I am dealing with several legacy email accounts that have 20 years of messages, so I need to control where the profile was created, so immediately after installing I ran with -P to create a profile and specified a path name of /lore/jeff/thunderbird. /lore is the mountpoint of /dev/sda2 and it is in my /etc/fstab. /lore/jeff previously existed because that's where I put my Dropbox folder.

Every time I shut down TB and restart it later it always fails because lock and .parentlock are never deleted. Until now, I just dealt with it by deleting the files in bash, but today I wanted to make sure that TB always starts offline and decided that user.js would be the absolute safest way to guarantee that, so I pulled up profiles.ini to get a list of all profile paths to make sure that I put a copy of user.js in each and every one whether it's in use or not. What I discovered is that the profile I created does NOT have a Path of /lore/jeff/thunderbird but instead /run/user/1000/doc/e1a4ab74/thunderbird and not only that but at the very bottom of the file are these three lines [InstallBD520B11F73A6B64] Default=/run/user/1000/doc/e1a4ab74/thunderbird Locked=1

The interesting thing is that when I put user.js into the /run/user... path and then looked at /lore/jeff/thunderbird to check on lock and .parentlock, I see that there is magically a copy of user.js there. I'm not exactly sure what is going on because when I do `ls -ldi` on the two files, their inode numbers are vastly different. I don't know enough about how flatpak operates internally, but my gut tells me it has something to do with it, and my question that I'm finally getting around to asking is if I edit the profiles.ini file to use /lore/jeff/thunderbird in an attempt to get TB to correctly clean up the lock files, is that going to cause a problem because of whatever flatpak is doing? And should I complain to flatpak about it?

Thanks for reading :-)

Open 2 41

Installing the latest version of Firefox on Debian Trixie.

Installing the latest version of Firefox and Debian 13. Following the instructions in the Mozilla Support document Install Firefox on Linux https://support.mozilla.org/en… (read more)

Installing the latest version of Firefox and Debian 13.

Following the instructions in the Mozilla Support document Install Firefox on Linux https://support.mozilla.org/en-US/kb/install-firefox-linux

Operating as Super User.

Chose the option Install Firefox .deb package for Debian-based distributions (recommended)

Steps 1, 2, and 3 worked exactly as expected with in a terminal and using bash.

Step 4 and 5, following the For Debian Trixie and Newer choice does not work. A lot of digging on the internet and found that the command beginning with cat <<eof needs to be cat <<’eof’. the second part of this process has same issue. appling new information solved problem both statements now work. < p></eof>


At this point you have a directory /etc/apt/keyrings. In this directory you have the file packages.mozilla.org.asc Step 3 returns success. You have also successfully applied steps 4 and 5. In directory /etc/apr/souces.list.d you have the file mozilla.sources.

It contains the instruction “Signed-By: /usr/share/keyrings/packages.mozilla.org.gpg”

No where in the previous stepd was the file Signed-By: packages.mozilla.org.gpg ever created.

Why is the deb package looking in /usr/share/keyrings when step 2 puts a similarly named file Signed-By: /usr/share/keyrings/packages.mozilla.org.asc in /etc/apt/keyrings

Step 6

Running apt update returns

Err:4 https://packages.mozilla.org/apt mozilla InRelease  Sub-process /usr/bin/sqv returned an error code (1), error message is: Error: Failed to parse keyr ing "/usr/share/keyrings/packages.mozilla.org.gpg"  Caused by:     0: Reading "/usr/share/keyrings/p ackages.mozilla.org.gpg": No such file or directory (os error 2)     1: No such file or directory (o s error 2) Warning: OpenPGP signature verification failed: https://packages.mozilla.org/apt mozilla InRelease: Sub-process /usr/bin/sqv returned an error code (1), error message is: Error: Failed to parse keyrin g "/usr/share/keyrings/packages.mozilla.org.gpg"  Caused by:     0: Reading "/usr/share/keyrings/pac kages.mozilla.org.gpg": No such file or directory (os error 2)     1: No such file or directory (os error 2) Error: The repository 'https://packages.mozilla.org/apt mozilla InRelease' is not signed.

Help

This is a follow up of previous posts. Note to Wxie & Denys

Open 15

Installing the current release of Firefox on Debian Trixie.

There is a document produced by Mozilla Support entitled Install Firefox on Linux. There are tow commands explicitly for Trixie. They both start with cat <<eof. the… (read more)

There is a document produced by Mozilla Support entitled Install Firefox on Linux. There are tow commands explicitly for Trixie. They both start with cat <<eof. the first one didn't work and was obviously incorrect. after much digging i found that wrapping piece eof like this 'eof' works. did not figure out, someone else did. hope mozilla support will update file. < p></eof.>

Open 2 16

Does the signature URL need to be a certain format for it to pull a jpg from web hosting?

" attach the signature from a file instead " I put the URL in there and it does not retain it and use it as signature image. It is a jpg. It browses in a URL on my brow… (read more)

" attach the signature from a file instead "

I put the URL in there and it does not retain it and use it as signature image. It is a jpg. It browses in a URL on my browser and loads fine but T/B refuses to allow it.

Suggestions ?

Solved 15 13

every day this week in Puzzles.com the screen has either gone into stasis or I've been kicked out to desk top

I am not a computer nerd I can only describe what is happening. I am addicted to puzzles and do them every day but am encountering problems nearly every day this week of … (read more)

I am not a computer nerd I can only describe what is happening. I am addicted to puzzles and do them every day but am encountering problems nearly every day this week of the puzzle pieces not responding to mouse and have to shut down the computer. At other times I am kicked out of the site and returned to my desk top. No amount of trying to then get back into firefox is useless until much later on. Why is this happening?

Open 12

Add-on blocked for violating Mozzila's policies

An Add-on (a theme) I've been using, Graphite Grace by compilan, has been removed with the following message: "This add-on is blocked for violating Mozzila's policies and… (read more)

An Add-on (a theme) I've been using, Graphite Grace by compilan, has been removed with the following message:

"This add-on is blocked for violating Mozzila's policies and has been disabled".

As a user, I feel I have the right to know what policies were violated, and whether the add-on was indeed malicious as well as what data may have been compromised. Where can I get that information?

Solved 5 1 13