All Products Support Forum

I constantly used the auto fill for credit cards, but went to pay for something and it didn't auto fill so I went to settings and there is no auto fill section under privacy and security?? WTH??

My Firefox Focus browser icon has disappeared from my Home Screen. It is still listed as my default browser in Settings but I can’t access it except through Siri which brings it up as an app. I’ve tried rebooting the phone but it doesn’t show up. Can anyone please help me with this issue?

Hi,

I could see a adclick somehow added to my Firefox app on iPhone iOS 17. I don’t see any actual bookmarks exist but don’t know how this reference still exist and how to remove it?

Please refer the screenshot, appreciate any and all the help to understand and remove this adclick.

Best Regards Barrie

Hi, my Firefox on my iPhone was updated on the latest version (116.0), and upon opening it after the update, I realized all of my open tabs were completely gone! This includes the private browsing tabs, which typically persisted from opening to opening of Firefox. Every tab, both normal and private browsing, is now gone. How can I restore them? I've *never* had any issues with any prior Firefox iOS update before!

This is critical to me; thank you for your help in any way, whether that be it through my synced account (which also lost the open tabs, from what I can see) and/or anything else.

Hi I used to often use the Firefox Translations (by Mozilla Firefox) add-on to translate web pages in the browser. It was the one in the screen shot below. It was brilliant and a couple of days ago it disappeared off my screen. When I opened a French webpage there was no button at the top to translate and all I get now is the option to copy and paste 1000 characters into a box! I cannot find the original one - unless this has replaced it? In which case, not happy! The other was much better. Can anyone help me get the original again or recommend something similar? Thanks

I’ve been trying to install an ad blocker for FF on my iPad and I’m stuck in an endless loop. I navigate to the add on store and it says I have to install FF, even though it’s installed and set as default. The store has the “open” button, not install or download. I have a 5th gen iPad running 16.6. FF is at ver 117.0.

I ran across a bunch of posts about addons not working but they were from about 4 yrs ago. Here are some screenshots of what happens. Are addons prohibited on an iPad?

https://imgur.com/a/wsRruw4

Thanks in advance

Firefox for iPadOS tabs are periodically gone when I launch the app. History and recently closed are still there, so I can reopen them, but it’s a pain to have to keep doing it!

hi team

I am a multi decade, firefox in Mozilla supporter

About five years ago, had to transition to iPhone

The best solution was Lockwise for managing passwords, retaining cross platform support using firefox sync

In the last week or so Lockwise started automatically logging me out at least every day. This is extremely annoying and frustrating.

I would ditch lockwise, however it is the only solution to get Firefox sync passwords on iOS

Please advise - that seems like a bug in Lockwise that was recently introduced as a regression

It seems like Firefox password is not supported as a source in Firefox yet either on iPhone otherwise I would switch to that

all of my tabs (normal and private) keep closing. they aren't in inactive tabs or synced tabs. i've made sure the app is up to date, i deleted and reinstalled, cleared my cached and nothing has solved this issue.

So I installed the Window Titler add on. First the Firefox main general toolbar menu didn't work, which was fixed by closing down every window and Firefox and re-launching.

Now though when I use Yahoo in Firefox, I can't reply, forward or select ANY of the buttons to action an email. Other buttons work. But if I launch Yahoo in Safari they work.

Problem happened exactly as I installed the add-on. Any ideas what's going on?

I have just installed the Window Titler add-on for labelling Firefox windows.

As soon as I did and as soon as I completed the step in the customise page to add Titles to windows (tick bottom left box), I have lost the functionality to select any of the overall standard Firefox Menu options across the top: everything from Firefox to Help are visible as per normal, but I can only actually click on 'Firefox' to make it do anything. File, Edit, View, History, Bookmarks, Tools, Window and Help are all there still but are unclickable - nothing happens on any of them.

I can click the hamburger menu on a window toolbar and select menu options there. But the overall one is as above. How can I get it working?

Since a little while whenever I open a new tab and hit something in the search bar, Google will always ask me to accept cookies and login. I have tried a bunch of things - reinstalling - restarting - adjusting security settings

None of which worked.