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I've been on Thunderbird for almost 20 years and a Mozilla fan. Have evolved a fairly elaborate configuration of local (POP) email folders, rules, calendar, and accounts to manage & organize email activity, retention, archiving, etc. I've not had to deal with Profiles in previous upgrades and don't have much experience with it.

The recent Oct 1 push of Firefox & Thunderbird 131.0 releases took me by surprise. I was able to re-implement the previous Firefox profile to recover bookmarks, cookies, passwords, etc. However, when T-Bird warned that 131.0 was Beta & unsupported I took the suggestion to download & install the current supported release: 128.3.0 (I was on 128.2.3). Then hell came.

Once downloaded, installed & launched, Thunderbird 128.3 cautioned the new profile created with T-Bird 131.0 was incompatible with previous versions and that I should create a new one, which I did. Still could not get new T-Bird to recognize previous profile, so I tried uninstalling, downloading & reinstalling 128.3 multiple times, each time prompted to create a new profile before proceeding. I tried to follow the previous profile restoration process detailed on support forums & articles, but none seemed specifically relevant to my situation.

I located my profiles in the appdata roaming profile folder, including what I think are most recent based on size of mail folders. Can't determine whether I had just one or several in use due to the extent of my setup. Could really use some help & advice to: 1) Determine which profile was in most recent use prior to T-Bird upgrade. 2) Whether more than one profile was in use. 3) Re-implement the profile I was using on T-Bird 128.2.3 with my new 128.3.0

Regards & many thanks in advance, John C Houston

PS You'll ask why I would upgrade to 131.0 from 128.2.3. Answer: it was on auto-update and 131.0 is what was pushed. No more auto-updates for this guy!

Since yesterday I have Thunderbird nebula 128.2.3esr on my Windows 10. But I cannot find my calendar and the new left sidebar isn't available, but only a little button on the left upper corner with seven button without function. I've tried a lot, I cannot find any description about a same failure in the Internet.

I've never knowingly installed a non-mainline thunderbird, but earlier this week I started getting the following when I open Thunderbird:

This is an unsupported version of Thunderbird!! Thunderbird monthly releases are not considered stable for general use. Use at your own risk, this build is the same quality as Thunderbird Beta.

Checking the version of thunderbird.exe It says its v131, which happens to be the same as the copy of Firefox installed. When I remove and reinstall Thunderbird it starts off as 128 but quickly changes to 131, even after uninstalling Firefox. (Also annoyingly, this stomps on the version in the profile, which 128 claims is no longer compatible, because Thunderbird isn't clever enough to save a copy of files when it makes "breaking" changes to user files)

I wouldn't being on 131 if actually worked, but it gets stuck in the handshake with my IMAP server, and doesn't even show the local folder caches. (It also for some reason shows the window controls on left side of the window title bar, rather than the right).

How can I restore standard functionality?

When I opened Thunderbird today, I was greeted by a giant red message warning, "This is an unsupported version of Thunderbird!! Thunderbird monthly releases are not considered stable for general use." By following a provided link to the "latest stable version of Thunderbird," I found that was version 128.3.0esr.

I did not request an update. I did have Settings> General> Updates set to "Automatically install updates", so I suppose that is how I got this version. But how was I pushed to an unsupported version? Do I need to turn off automatic installs to be protected from this in the future?

missing Thunderbird profiles: Thunderbird works on my windows 11 box but, ]\AppData\Roaming\Thunderbird\Profiles can't be found. I see others have the same issue, all recently uploaded as I am doing now, so something must have happened. None of the suggested fixes have helped. Has anyone come up with a strategy that works? Thanks for any help or direction.

Trying to install Firefox on my IPhone SE, 16,6. Get the message "cannot install because of limitations in settings for this unit". Which settings need to be changed?

Hey there! System: Windows 10 x64, Firefox Nightly.

Problem: Out of the blue, when I start Firefox Nightly (I think 2-3 days ago), it just crashed with no extra info. I see the "window of the update process", it goes to the middle or to the end, immediately closes and doesn't bring up the Crash reporter. However! When I tried to run a Nightly Installer that I downloaded through Chrome, it quietly runs and then just opens up my browser no problem, profile and all. I checked and it seems to be the exact same .exe file (according to the Task Manager).

So in short: it breaks if I run it straight from my usual shortcut, or with .exe. But if I run the installer myself, the browser opens up fine.

However, the installer didn't bring any new updates that would fix the problem, I have this for 2-3 days now, I don't remember. I start working, I see I didn't fix it and run the installer again.

Any ideas on the fix? I would love to not lose my profile, settings and, if possible, tabs. I'll try disabling all the extensions after I post this, I don't think they contribute, though (seeing how the external Firefox Nightly Installer opens up my browser just fine).

Thanks in advance!

Good morning, I am a cave man when it comes to all things computer so please bear with this simple question. Opened up T-bird e-mail and got a message that the monthly releases are not considered to be stable for general use and to download the latest stable version of T-Bird as it looks like something new was released in the last week? Would it be as simple as downloading the latest version/update? Will it be safe to do this or alter anything else on my computer besides going from the beta version to the latest stable version? Sorry for the trouble, but a little anxious downloading something that I'm not sure of. Thanks very much for the help.

Tony

It seems from reading on forums and googling that there is a "return receipt" function in Thunderbird. My problem is I can't find it anywhere in my software. I've searched in every category and can't even find an "Options" on the menu. I remember when Thunderbird did have a "return receipt" that was very easy to find. Now it seems that it has disappeared altogether. What gives?

Installed older version of Thunderbird (15) on top of newer version (120)>> lost access to profiles??

How can I now re-install 128? It won't download.

using Windows 10, HP 500-c60

This is sent as feedback only. The problem is happening on two different accounts (separate computers) of ours - again, since the last Thunderbird update. If it gets worse, I will try to re-install Thunderbird.

I am currently on 133.0a1 (2024-10-04) (64-bit) Nightly and the new tab button to the right of the tabs is missing. It will show up sometimes, but I have to go to customize and move some things around, then start browsing and it will pop back up.

I use that button often, how do I get that back?

I'm using Firefox Developer Edition 132.0b2 (64-bit) and noticed that the only way to open a new tab is to click on the pancake icon and select new tab. The "+" icon in the tab bar is missing.

I also noticed that there is no way to reload the page (especially doing a hard reload). This is a major issue when making updates to websites and wanting to see those edit. Clicking in the address bar and then on enter will reload the page, but does not do a hard reload, so the cached version of the page is displayed, not the updates.

Good morning,

We are seeing that the key "DisableAppUpdate" being set to TRUE in about:policies. Not sure why this setting is being set. The result of the setting is "Updates disabled by your organization". So we cannot manually update firefox and are not sure why the setting is being set.

We used Procmon to capture logs:

Line 5169544: "2:29:45.2062951 AM","firefox.exe","1720","RegEnumValue","HKLM\SOFTWARE\Policies\Mozilla\Firefox","SUCCESS","Index: 0, Name: DisableAppUpdate, Type: REG_DWORD, Length: 4, Data: 1" Line 5169546: "2:29:45.2063211 AM","firefox.exe","1720","RegEnumValue","HKLM\SOFTWARE\Policies\Mozilla\Firefox","SUCCESS","Index: 0, Name: DisableAppUpdate, Type: REG_DWORD, Length: 4, Data: 1" Line 5169547: "2:29:45.2063338 AM","firefox.exe","1720","RegQueryValue","HKLM\SOFTWARE\Policies\Mozilla\Firefox\DisableAppUpdate","SUCCESS","Type: REG_DWORD, Length: 4, Data: 1" Line 5169548: "2:29:45.2063563 AM","firefox.exe","1720","RegQueryValue","HKLM\SOFTWARE\Policies\Mozilla\Firefox\DisableAppUpdate","SUCCESS","Type: REG_DWORD, Length: 4, Data: 1"

Is there anything in Firefox that can trigger the setting of this key?

My links on Firefox worked until I upgraded my Mac OS to Sequoia 15. Now the browser does not even get active and keeps buffering. Where is the problem and what can I do to solve it?

Thank you!