• Solved

"Open Directory" in Profile Directory with Flatpak install goes nowhere after new install to Linux (trying to move profile to new laptop) (bug1625111)

Hi, I'm trying to move Thunderbird from my Windows 10 laptop to one where I just installed Linux (Zorin Pro 17.3). I followed the instructions here: https://support.moz… (read more)

Hi,

I'm trying to move Thunderbird from my Windows 10 laptop to one where I just installed Linux (Zorin Pro 17.3). I followed the instructions here: https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer

I installed Thunderbird 140.4.0 esr, which is the latest version. Both laptops now have that version installed.

But when I open TB on the Linux computer, and close the Account Setup window, and go to the Troubleshooting screen, next to "Profile Directory" it says "Open Directory", but when I click on that, nothing happens. So how can I paste my TB profile? Do I have to start a new profile first, and then copy over that?

I installed TB from the "Software" area, which I believe is a Flatpak. I'm very new to Linux, so just fumbling around here. There were 3 options of Thunderbird. I installed the one that had the most information and seemed most up to date. That was confusing.

I would LOVE some help on this.

Thanks!

Asked by DD46 3 weeks ago

Answered by DD46 1 week ago

  • Solved

Reimage Laptop

Hi, Not sure where to begin. Had issues w/mouse and decided to reimage. Copied all files from C:\Users\user\AppData\Roaming\Thunderbird. Now have no msgfilteres, fold… (read more)

Hi, Not sure where to begin. Had issues w/mouse and decided to reimage. Copied all files from C:\Users\user\AppData\Roaming\Thunderbird. Now have no msgfilteres, folders in Local Folders, or an Address Book.

I used info from https://windowsloop.com/backup-restore-thunderbird/. Was this wrong? Where did I mess up?

Thanks

Asked by DrDOS 3 weeks ago

Answered by DrDOS 2 weeks ago

  • Solved

backing up your TB profile and folders in W11

Several Months ago I bought a new W11 HP laptop and successfully followed the following procedure provided by David to get my TB profile/data and all files and folders on… (read more)

Several Months ago I bought a new W11 HP laptop and successfully followed the following procedure provided by David to get my TB profile/data and all files and folders onto this new computer. Here is the link for moving a profile in Windows when installed in default location:

https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer

here is the info in brief steps:

 1.  ensure thunderbird is NOT running on old machine
  2. enter %appdata% in search window on task bar and press Enter key
   3.this should open windows file explorer in Appdata\roaming folder
  4. highlight the Thunderbird folder and copy to external media
  5. ensure thunderbird is installed on second computer and NOT running
  6. enter %appdata% in search window on task bar and press Enter key
  7.you should be in Appdata\roaming folder , copy&paste the exported Thunderbird folder there. This may prompt to overwrite an existing folder of same name. allow it
  8. start Thunderbird and all should be there 

There were a few hiccups but it works great! I now want to make sure I am creating a back up copy to save on a flash drive just in case something happens. I followed steps 1-3 above and that should be my back up..RIGHT? I did that and saved it in a folder labeled TB back up Profile and a date. My old was was to just back up the TB profile folder alone but I think this one saves everything. (accounts, folders, Local etc. Have I done it right???

Asked by OldBob2 3 weeks ago

Answered by david 3 weeks ago

  • Solved

New system

Good morning you wonderfull people, I tend to update my computer once every so often. And that time has now come, I have to go through all the setting and extentions on m… (read more)

Good morning you wonderfull people, I tend to update my computer once every so often. And that time has now come, I have to go through all the setting and extentions on my new system with Firefox along with many other settings for my faverate sorfware. Is there a way to copy all the existing settings to my new set up. Along with tool bar bookmarks that I can't seem to figure out how to export like the normal bookmarks. Kind regards Victor.

Asked by sid59 1 month ago

Answered by TyDraniu 1 month ago

  • Solved

How to copy Thunderbird filters to a new pc

I have a new PC and want to copy my existing filters on to my new PC. I have 116 filters set up and do not want to have to manually add them. I tried exporting my profil… (read more)

I have a new PC and want to copy my existing filters on to my new PC. I have 116 filters set up and do not want to have to manually add them. I tried exporting my profile from my old PC but it is 38Gb

Asked by peter.d.budd 1 month ago

Answered by david 1 month ago

  • Solved

Windows 11 export import bookmarks?

Switch computers from windows 10 to windows 11. I downloaded bookmarks history from windows 10 on an external drive in html. On new windows 11 computer, I'm trying to… (read more)

Switch computers from windows 10 to windows 11. I downloaded bookmarks history from windows 10 on an external drive in html.

On new windows 11 computer, I'm trying to configure book marks. Turned off chatbot. Firefox or windows 11 is populating my sidebar with internet history I no longer use? How do I stop this and how do I import my bookmarks? i tried the import , similar to export, but it is not showing up?

Appreciate any help. Brian

Asked by brunau8 1 month ago

Answered by brunau8 1 month ago

  • Locked

importing profile into Win 11 thunderbird (locked)

I'm sure this is a really dumb question but I'm all set to unzip my profile backup into new machine. I see it named in the Quick Access window, but a double click on it … (read more)

I'm sure this is a really dumb question but I'm all set to unzip my profile backup into new machine. I see it named in the Quick Access window, but a double click on it brings an error message that I have to unzip it first. Clearly I'm learning both my laptop and win 11 at the same time, and I don't know where/how to unzip it. I'm confused, I hope my question isn't. Can anyone talk me thru getting it unzipped so I can import it into Tbird in new machine? Thanks, Stacy

Asked by Annette 2 months ago

Last reply by Wayne Mery 2 months ago

  • Solved

Transfering Thunderbird via TimeMachine to new computer

I transferred content via a Time machine backup of my old macBookPro (Ventura 13.6) to my new macBookPro (Sequoia 15.6.1). The Thunderbird folder is identical on both com… (read more)

I transferred content via a Time machine backup of my old macBookPro (Ventura 13.6) to my new macBookPro (Sequoia 15.6.1). The Thunderbird folder is identical on both computers and contains two profiles: a newer 9389qbc0.defalut-release and an older r13n4n5e.default. The former presumably is active on my old computer and is the one I want to view/use on the new computer. However, the older version appears on my new computer. How do I get Thunderbird on the new computer to recognize and load the newer profile? Thanks much for any assistance!

Asked by James Coyer 2 months ago

Answered by david 2 months ago

  • Solved

Transfer of Thunderbird between two computers

For some years I have transferred the current Thunderbird data profiles from a desktop computer to a laptop once a year when traveling. When returning home six months la… (read more)

For some years I have transferred the current Thunderbird data profiles from a desktop computer to a laptop once a year when traveling. When returning home six months later I have been able to delete the old data profiles in the desktop and transfer the 'current data' from the laptop over. This system has worked for some years however after recently upgrading the laptop to the latest version (140.2.1esr) and installing the latest version on the desktop (both 140.2.1esr) the transfer of data fails. The program identifies the data on the laptop as an "old program". Could someone point me in the right direction and advise where I am going wrong at the moment. Thanks in anticipation , Bruce

Asked by frankestarr 2 months ago

Answered by david 2 months ago

  • Solved

Transferring Thunderbird

As with millions of people I am forced to abandon my Win 10 computer for a Win 11 one. Since I have been using TB for many years (and before that Eudora) I would like to… (read more)

As with millions of people I am forced to abandon my Win 10 computer for a Win 11 one. Since I have been using TB for many years (and before that Eudora) I would like to transfer all of my TB “data” to the new computer. I have copied my profiles to the new computer. The first thing I tried was to replace the new TB profiles with the old ones. Some apparently transferred and some didn’t, like all of the email folders. Could you please give this old man simple instructions on how to transfer TB?

Asked by jasmayor 2 months ago

Answered by david 2 months ago

  • Solved

Firefox set up from one computer to another

It seems that my main page settings aren't the same from one computer to the other. For instance, I use Roboforms password keeper and have an icon for it above the bookma… (read more)

It seems that my main page settings aren't the same from one computer to the other. For instance, I use Roboforms password keeper and have an icon for it above the bookmark ribbon on one computer, but moving to the newer computer, that is missing. What am I doing wrong?

Asked by Jonny Volimas 2 months ago

Answered by jscher2000 - Support Volunteer 2 months ago

  • Solved

Moving a Win10 Thunderbird to Manjaro Linux

Trying to "copy" my Win10 Thunderbird setup to Manjaro Linux. Have read the help page on moving to a new PC, but there are a few "differences" from the article and none o… (read more)

Trying to "copy" my Win10 Thunderbird setup to Manjaro Linux. Have read the help page on moving to a new PC, but there are a few "differences" from the article and none of the obvious things I tried are working. (note this has worked in the past going between Win machines)

Win10 TB version is 115.10.0; Manjaro TB version is 141.0. I can locate the windows dir and copy it; it is "Thunderbird". The Linux dir is ".thunderbird". I've tried copying the win dir tree over and renaming it to .thunderbird but that was a bust. TB just recreated a .thunderbird dir with defaults in it.

So I am wondering what to try next. There is a .1 version of Win TB, with that have a more compatible dir structure for linux? Something else to try??

Thanks

Asked by steve777 2 months ago

Answered by david 2 months ago

  • Solved

Migrating firefox from windows 10 to linux

I want to migrate everything from windows to linux, i've already synchronised browsers on both systems, but settings on linux didn't get overrided. How can i make browse… (read more)

I want to migrate everything from windows to linux, i've already synchronised browsers on both systems, but settings on linux didn't get overrided.

How can i make browser on linux exactly the same as on windows (including settingd)?

Asked by Xardas 2 months ago

Answered by Paul 2 months ago

  • Solved

When does Thunderbird save Message Filters?

I spent a lot of time setting up a bunch of message filters and organizing messages into folders. I had created about twenty filters, and was running them and moving mes… (read more)

I spent a lot of time setting up a bunch of message filters and organizing messages into folders. I had created about twenty filters, and was running them and moving messages, etc.

My computer crashed due to a flaky display card (intermittent, but happens infrequently, so not corrected yet.) The only recovery possible is turn the power off and restart the PC. When I restarted Thunderbird, all my filters were gone. I have pretty good "save your work often" discipline, so I thought I was covered once the filters appear in the "Message filters" dialog. I don't see any option to explicitly "Save Filters", but it is possible I am missing it somehow.

How and when does Thunderbird save these? Is there something I need to explicitly do? Close and reopen the filter window? Exit Thunderbird?

Also related: Can Message Filters be exported and imported?

Running Thunderbird SUPERNOVA 115.10.1 (32-bit) on Windows 7 Professional. I'm seeing an update to 116.0 is offered now.

Thanks for any advice.

Asked by SomeGuyOnTheInter.net-2874-0810038 3 months ago

Answered by SomeGuyOnTheInter.net-2874-0810038 3 months ago

  • Solved

EXPORT/IMPORT Thunderbird Profile Folder

I am trying to export my profile and associated information to my new PC. When i follow the instructions given for export I can't find a file that ends xxxxxxxxx.defau… (read more)

I am trying to export my profile and associated information to my new PC. When i follow the instructions given for export I can't find a file that ends xxxxxxxxx.default-release. This is what I have found: C:\Users\susan\AppData\Roaming\Thunderbird\Profiles\epkxk9e0.default Obviously it doesn't have the default ending with -release. How do I get to that? If I can export to a .zip file can I upload that to the new PC?

Asked by susan.donaldson 3 months ago

Answered by david 3 months ago