All Products Support Forum

Problem: keyboard covers text area in chat and scroll does not function. In a chat with customer service usually, the text I am writing does not appear, it is behind the keyboard and scroll is frozen. I have to close the keyboard to see the text, also scroll works. Then I click on my partially filled text box, keyboard comes back covering it, no scroll. Repeat. Pixel 6, FF for Android, T-mo, Ad-Guard only addon, everything updated, see attached.

I am on Android Firefox and I accidentally chose "Always" on the pop-up asking where I want my downloaded items to go. I want to change it because where the files are now sent is inconvenient at best but i cannot find such an option to change my preference in either the Firefox settings bar nor my phone's device settings.

Kindly add 'mouse, trackpad' options. It will be very helpful to users . Other browser like 'Puffin' they have these options. I'm already commented in Play Store review. In some Career related websites, some of the functions only working with ' mouse pointer/ cursor clicks ' . So kindly add these options . Iam attaching examples of 'Puffin browser's ' mouse/ trackpad options. Please add these functions like 'Puffin browser' .

Kindly ignore my grammatical errors.

I work with older model routers that use older TLS 1.0/1.1 on the weekly basis at various sites.

For the past few years, Firefox iOS could not view my router login page after log in. But with the current patch on iOS 16, I can finally view the page on my iPhone instead of finding a laptop with Firefox on PC and change the about:config TLS to the obsolete version in order to view this page.

Thank you for the changes. It saves me some headaches when I have to go to different sites to inspect older version of the router login page.

I like using fingerprint to unlock my mobile and I can manage the risks linked to the weaknesses of the method.

BUT I find very dangerous to be able to access all my passwords using my finger. My finger could be used when I am asleep for example and the person would be able to see and copy all the passwords he wants while I am sleeping. I would even not notice he copied anything when I wake up.

When I want to see a password I am proposed to use PIN AND fingerprint. So unless there is a way to disable unlocking the passwords with the fingerprint, I am forced to disable fingerprint to unlock my mobile which is annoying.

My question is -- How do I disable fingerprint for accessing my passwords without removing fingerprint globally ?

Is there a setting that needs to be enabled in order for the iOS Firefox to translate a website? If not, there should be something that automatically does it if you need it to.

I am trying to set the home page on my Samsung S21 with android v13 and firefox v117. I cannot find any means for setting the home page. The customize homepage in the top (3 button) menu has no option for setting a different home page.

The homepage option under settings gives you exactly the same options as above.

The customize option under settings applies only to the theme and has no options for managing the home page.

Unfortunately every version of firefox is different and all the instructions I have found apply to different versions of firefox than the one I am using.

Why does the desktop settings keep changing to mobile. This option should not be allowed to be changed by website developers when they identify your browser as a mobile device. I find mobile view is inferior to desktop view and usually has less information that is on the desktop deals I never use it and I'm constantly having to change it back to desktop view when visiting other pages.

I suggest that fire food / Mozilla make the settings option for desktop a user option that is not changeable by websites.

Hi,

I'm looking for a trick to prevent Firefox mobile to force screen orientation to landscape mode when playing a video in fullscreen mode.

This is an old complaint (see this 2018 bug) but at the time there was a key in about:config to change the behavior ("media.videocontrols.lock-video-orientation").

Since "media.videocontrols.lock-video-orientation" is now useless (according to this bug) I'm clueless.

Thanks in advance if you have any.

Just got my first Z fold 5 and love it. Still learning how it works. Tried searching online but couldn't find answers anywhere.

I have Firefox opened in 1 multi window, and when I try to open it again in other window, it will just bring me back to the 1st and nothing happens.

However, if I have chrome running in 1 multi window and I try to open chrome in 2nd window it will work.

Can someone ease explain if I'm doing something wrong or it just can't be done with Firefox. Thanks in advance!

Mike S

Hello I got a new phone and it updated Firefox. Whe. I go to see my open tabs now they are listed from oldest to newest. I have to scroll all the way down to find the newer tabs. It's very frustrating now. Is there a way to change it. I see others are frustrated too but no answers on how to fix it. Thank you for any help.

Since thete is no primary password on FF mobile Android. Other then using a global type lock on my phone, what are ways to keep my saved FF logins safe? I heard of something called lockbox or lockwise but don't see that option anywhere. Are the apps that can seamlessly work with FF?

Also is there someway to see a forum vs. being abstracted awaywith this gui? Or is there no forum access?

Thanks.

I’ve been trying to install an ad blocker for FF on my iPad and I’m stuck in an endless loop. I navigate to the add on store and it says I have to install FF, even though it’s installed and set as default. The store has the “open” button, not install or download. I have a 5th gen iPad running 16.6. FF is at ver 117.0.

I ran across a bunch of posts about addons not working but they were from about 4 yrs ago. Here are some screenshots of what happens. Are addons prohibited on an iPad?

https://imgur.com/a/wsRruw4

Thanks in advance

hi team

I am a multi decade, firefox in Mozilla supporter

About five years ago, had to transition to iPhone

The best solution was Lockwise for managing passwords, retaining cross platform support using firefox sync

In the last week or so Lockwise started automatically logging me out at least every day. This is extremely annoying and frustrating.

I would ditch lockwise, however it is the only solution to get Firefox sync passwords on iOS

Please advise - that seems like a bug in Lockwise that was recently introduced as a regression

It seems like Firefox password is not supported as a source in Firefox yet either on iPhone otherwise I would switch to that

Maybe I am blind and wise developers already have this option but I doubt it!! and my obvious question is how in the world I have to sync all my collection list of web pages ???? and pinned sites ??? why this is so hard for a dev brain to understand that if you made a option for storing weblinks so should be a way of saving all this !!!! VERY OBVIOUS THING !!but in 2023 we still have problems losing bookmarks and other data !!! because of horible app design (not UI) !! im in the process in moving to new phone and I'm stuck because I don't see a way of saving all my old phone to ne without deleting lot of info or with lot of manual work to copy at least something and this is 2023 !!!