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Loading home page

It takes a lot longer than it should to load my home page, MSN. This problem is more pronounced with Firefox than other browsers. What can be done to load the home page f… (read more)

It takes a lot longer than it should to load my home page, MSN. This problem is more pronounced with Firefox than other browsers. What can be done to load the home page faster? And, in general to load websites? Can someone help? Thank you.

Asked by sciencemagic 1 hour ago

Last reply by jonzn4SUSE 1 hour ago

not loading phots and data on products on a store web site

After many months of asking if my computer could update Firefox, I finally agreed 2 days ago. I'm trying to shop for gifts on Cutter & Buck's web site and no data an… (read more)

After many months of asking if my computer could update Firefox, I finally agreed 2 days ago. I'm trying to shop for gifts on Cutter & Buck's web site and no data and photos will show up. Nothing shows. (cutterbuck.com)

Asked by hslatery 2 hours ago

Last reply by jonzn4SUSE 1 hour ago

Thunderbird ist crashing whenever I try to save an attachment

Hello everybody, since three days, I experience my thunderbird crashing whenever I try to save, for exampe, an Email-attachment. It happens to all my accounts, and it h… (read more)

Hello everybody, since three days, I experience my thunderbird crashing whenever I try to save, for exampe, an Email-attachment. It happens to all my accounts, and it happens whenever a command results in opening a window for saving something, such as said attachment. It also crashes in safe mode. Until today, I had the "new" version of thunderbird already (since ca. 2 weeks), today, I updated to the most recent Build. Also, my PC is up to date. When the problem first appeared, nothing had been changed to the system.

Here's the detailed content of the crash report:

BuildID: 20240119095007 CrashTime: 1707916573 InstallTime: 1707914461 ModuleSignatureInfo: {"Microsoft Corporation":["msvcp140.dll","VCRUNTIME140.dll"],"Microsoft Windows":["CoreMessaging.dll","Windows.Storage.Search.dll","TextShaping.dll","StructuredQuery.dll","vaultcli.dll","dui70.dll","OneCoreUAPCommonProxyStub.dll","mssprxy.dll","OneCoreCommonProxyStub.dll","msvcp110_win.dll","Windows.System.Launcher.dll","explorerframe.dll","DevDispItemProvider.dll","tiptsf.dll","duser.dll","thumbcache.dll","policymanager.dll","ntshrui.dll","linkinfo.dll","NetworkExplorer.dll","globinputhost.dll","windows.staterepositorycore.dll","Windows.StateRepositoryPS.dll","Windows.Security.Integrity.dll","avrt.dll","GdiPlus.dll","directmanipulation.dll","twinapi.dll","Windows.Globalization.dll","DWrite.dll","mscms.dll","Windows.UI.Immersive.dll","Windows.UI.dll","dxgi.dll","xmllite.dll","wscapi.dll","dcomp.dll","textinputframework.dll","twinapi.appcore.dll","dataexchange.dll","directxdatabasehelper.dll","nlansp_c.dll","wshbth.dll","winrnr.dll","pnrpnsp.dll","NapiNSP.dll","msimg32.dll","DXCore.dll","dwmapi.dll","MMDevAPI.dll","AudioSes.dll","oleacc.dll","usp10.dll","slc.dll","webauthn.dll","Bcp47Langs.dll","sxs.dll","uxtheme.dll","npmproxy.dll","netprofm.dll","FWPUCLNT.DLL","dbgcore.dll","gpapi.dll","comctl32.dll","rsaenh.dll","WindowsCodecs.dll","winnsi.dll","ondemandconnroutehelper.dll","mpr.dll","cscapi.dll","cryptsp.dll","cldapi.dll","iertutil.dll","urlmon.dll","edputil.dll","windows.staterepositoryclient.dll","ktmw32.dll","wsock32.dll","rasadhlp.dll","mswsock.dll","dnsapi.dll","dhcpcsvc.dll","atlthunk.dll","dhcpcsvc6.DLL","CRYPTBASE.DLL","Windows.FileExplorer.Common.dll","propsys.dll","dbghelp.dll","devobj.dll","apphelp.dll","ntmarta.dll","srvcli.dll","profapi.dll","kernel.appcore.dll","wkscli.dll","netutils.dll","winsta.dll","WinTypes.dll","windows.storage.dll","msasn1.dll","sspicli.dll","wininet.dll","winmm.dll","userenv.dll","wtsapi32.dll","winhttp.dll","version.dll","cfgmgr32.dll","IPHLPAPI.DLL","psapi.dll","oleaut32.dll","shell32.dll","nsi.dll","bcryptPrimitives.dll","KERNELBASE.dll","crypt32.dll","msctf.dll","coml2.dll","combase.dll","sechost.dll","win32u.dll","gdi32full.dll","gdi32.dll","msvcp_win.dll","shlwapi.dll","kernel32.dll","bcrypt.dll","setupapi.dll","ws2_32.dll","clbcatq.dll","msvcrt.dll","ole32.dll","rpcrt4.dll","user32.dll","comdlg32.dll","advapi32.dll","ucrtbase.dll","wintrust.dll","imm32.dll","SHCore.dll","ntdll.dll","davclnt.dll","ntlanman.dll","drprov.dll","p9np.dll","dlnashext.dll","msftedit.dll","uiautomationcore.dll","windowsudk.shellcommon.dll","CoreUIComponents.dll","PlayToDevice.dll","wpdshext.dll","OneCoreCommonProxyStub.dll","dxgi.dll","directxdatabasehelper.dll","KBDGR.DLL"],"Mozilla Corporation":["thunderbird.exe","rnp.dll","xul.dll","nss3.dll","nssckbi.dll","freebl3.dll","mozglue.dll","softokn3.dll","lgpllibs.dll"]} ProductID: {3550f703-e582-4d05-9a08-453d09bdfdc6} ProductName: Thunderbird ReleaseChannel: release StartupTime: 1707915025 SubmittedFrom: Client Throttleable: 1 URL: UptimeTS: 1548.0 Vendor: Version: 115.7.0 WindowsErrorReporting: 1

I hope somebody can make sense of it. Thank you!

Asked by krempin 3 months ago

Last reply by Wayne Mery 13 hours ago

Going to ask again (can't open attachments)

I'm going to ask this question again. Has anyone seen this? If so, what does it mean? When attaching a pdf or other file to an email, I can't open it to check it befor… (read more)

I'm going to ask this question again. Has anyone seen this? If so, what does it mean? When attaching a pdf or other file to an email, I can't open it to check it before sending.

C:\Users\***\Desktop\*****.pdf could not be opened, because the associated helper application does not exist. Change the association in your preferences.

What is a helper application and how do I fix this?

Thank you

Asked by tseabrook 1 day ago

Last reply by andres20 15 hours ago

Uncaught Out of Memory Error Despite Ample RAM Availability - Firefox 126.0a1

Hi, I am encountering an issue where Firefox throws an "Uncaught out of memory" error in the console, despite my system having ample RAM available. Here are the details … (read more)

Hi,

I am encountering an issue where Firefox throws an "Uncaught out of memory" error in the console, despite my system having ample RAM available. Here are the details of the problem:

  • Error Message in Console: Uncaught out of memory
  • Memory Usage Observed: Using about:processes, I noticed that Firefox's maximum memory usage caps at around 7GB.
  • System Specifications: The machine running Firefox has 128GB of RAM, so there should be plenty of memory available.
  • Firefox Version: 126.0a1

Given the significant amount of RAM available on my machine, it seems unusual that Firefox would hit a memory limit at just 7GB. I suspect there might be a bug or a misconfiguration causing this issue.

Can you please assist in diagnosing and resolving this problem? Are there any settings or configurations I should adjust, or is this a known issue with the current version of Firefox?

Thank you for your help.

Asked by Davide Taurisano 1 day ago

Last reply by jonzn4SUSE 1 day ago

Thunderbird slows - Message content takes forever to show.

My Thunderbird 115.10.2 (64 bit) is lately running very slowly. Message content takes forever to show. Sometimes don't show at all. Sent messages take 20s to save. I wa… (read more)

My Thunderbird 115.10.2 (64 bit) is lately running very slowly. Message content takes forever to show. Sometimes don't show at all. Sent messages take 20s to save.

I was thinking that my files were simply too large, so I erase everything before 2022-01-01. Where we are now:

  Inbox            13,662 messages 3.0 gb
  All Mail         22,722 messages 5.8 gb
  Sent mail       5,175 messages  1.2 gb
  Important    13,093 messages  3.1 gb
  Other             4,700 messages (approx)

Questions: 1. Can I delete the "Important" messages, thereby perhaps freeing up 3.1 gb? In which case how do I do that?

2. Does this look like too many messages for TB? It's two and a half years worth. Like to keep it, but not at the expense of making the system so slow.

I have removed the databases twice and started with a new instance of TB, which is where we are now.

Thanks for any suggestions!

jrc

Asked by jrculter 4 days ago

Last reply by Wayne Mery 1 day ago

How do I dismiss a permission dialog?

Sometimes a box pops up on the screen that asks if I want to block or allow something. Sometimes I have no interest in doing either, and just want the damned dialog out o… (read more)

Sometimes a box pops up on the screen that asks if I want to block or allow something. Sometimes I have no interest in doing either, and just want the damned dialog out of my face. The page seems to work otherwise, but the stupid browser keeps the dialog over top of things, and clicking outside of it, and hitting Esc, don't make it go away. I think those actions used to work, and I think there, sensibly, used to be a dismiss option, but that seems to be absent now. There's no sense to trying to force me to make a decision I don't want to make, and doesn't even need to be made, and I want this thing to cut it out.

Asked by Sterrence 4 days ago

Last reply by cor-el 2 days ago

Performance tanking when using quick filter

Whenever i use quick filter to look for email. Thunderbird would tank and massively slow down. Is this common problem or is it just me. Sometimes the performance hit also… (read more)

Whenever i use quick filter to look for email. Thunderbird would tank and massively slow down. Is this common problem or is it just me. Sometimes the performance hit also bleed outside the app and slow the entire system.

Asked by arancosmos 2 days ago

Last reply by george 2 days ago

Cannot share links to Google Messages

I am not able to share website links to Google Messages using Firefox Nightly for Android, version 127.0a1 (Build #2016020495). Steps to reproduce: open email message, t… (read more)

I am not able to share website links to Google Messages using Firefox Nightly for Android, version 127.0a1 (Build #2016020495).

Steps to reproduce: open email message, tap on a link, once the link opens in the Powered by Firefox Nightly screen I tap on the sharing icon, select Google Messages, Google Messages opens but the link address is not pasted on the compose message box. Trying to manually copying and pasting the link has the same result. The only way to be able to share the link is to open the link in Firefox Nightly (the full browser) and then share it.

This happens on a Google Pixel 8 Pro using the latest Android 14 version with related updates.

Asked by Guatiao 3 days ago

Last reply by Paul 3 days ago

Posting comments

Firefox will not allow my to post comments on Yahoo. I have no issues with Chrome or Safari. I get the following error message: Your comment failed to publish. Retry … (read more)

Firefox will not allow my to post comments on Yahoo. I have no issues with Chrome or Safari. I get the following error message: Your comment failed to publish. Retry

Asked by V G 2 months ago

Last reply by jscher2000 - Support Volunteer 3 days ago

Error message pops up while writing an email… and it's gone

Using Thunderbird Linux for years on my laptop, it sometimes happens that an error message from Thunderbird pops up (mostly because connection problem when I'm in a train… (read more)

Using Thunderbird Linux for years on my laptop, it sometimes happens that an error message from Thunderbird pops up (mostly because connection problem when I'm in a train or outside, maybe draft can not be saved or whatever).

I just so happens, that when I'm writing an email exactly at this moment and press space, the error message is gone before I had a chance to read it. I could even accidentally answer (y)es or (n)o to a specific question if I happen to press y or n at that moment when the message pops up.

So, not an everyday problem. For me it's happening like a 2 or 3 times during one year. Not quite sure how it could be solved.

Asked by gregor12 3 days ago

Last reply by sfhowes 3 days ago

After a normal boot of the Windows 11 Pro, I start Thunderbird and work with success. After closing the program, I can't start it again. No error message appears. message

Edition Windows 11 Pro Version 23H2 Installed on ‎09-‎Mar-‎23 OS build 22631.3593 Experience Windows Feature Experience Pack 1000.22700.1003.0 Thunderbird 125.0 (64 bit… (read more)

Edition Windows 11 Pro Version 23H2 Installed on ‎09-‎Mar-‎23 OS build 22631.3593 Experience Windows Feature Experience Pack 1000.22700.1003.0

Thunderbird 125.0 (64 bit)

Asked by Max Sidsamer 4 days ago

Last reply by Wayne Mery 3 days ago

Firefox browser issue

When on the Princess Cruise web site looking at various cruise options, the Firefox browser will not let me open the list of excursions for the ports on the cruise that w… (read more)

When on the Princess Cruise web site looking at various cruise options, the Firefox browser will not let me open the list of excursions for the ports on the cruise that we were looking to book, but I can see them when using Google Chrome. Why won't Foxfire allow me to view the excursions - it use to allow me to see them.

Asked by bright13 4 days ago

Last reply by cor-el 3 days ago

Print Preview Defaulting "Printing from Win32 Application"

We are using a website designed for Firefox, and when we use the "print" function within the website tool bar, on one of our PCs, it always defaults to a print preview wh… (read more)

We are using a website designed for Firefox, and when we use the "print" function within the website tool bar, on one of our PCs, it always defaults to a print preview which states "Printing from Win32 Application - Print". We have "print.always_print_silent" set to true, on this and all of the other PCs using the website, but only this PC has the issue. We can't figure out what is making it pop up the print preview.

Asked by itadmin4 5 days ago

Last reply by jscher2000 - Support Volunteer 4 days ago