Showing questions tagged: Show all questions

Suggest Strong Password keeps offering the same stale password.

Paypal's going through making me change my password, and I used the password generator for that. I guess something went wrong again, because it wants me to change my pass… (read more)

Paypal's going through making me change my password, and I used the password generator for that. I guess something went wrong again, because it wants me to change my password yet again.

The problem with Firefox, is that when I hit Suggest Strong Password, all I get is the same one I already used. This is no help. Paypal says "The password has been used recently. Please try another one."

I expect it would generate a fresh one if I restarted Firefox, but that isn't always convenient, depending on what's loaded in other tabs, or in the process of downloading. So let's skip suggestions of restarting.

How do I get Firefox's password generator to generate a fresh password?

Asked by Sterrence 1 day ago

Last reply by Sterrence 39 minutes ago

Website Speed Slow

My website APK Visa APK Visa speed is very slow at Mozilla firefox, can you please help me how can I solve this problem that I am facing? … (read more)

My website APK Visa APK Visa speed is very slow at Mozilla firefox, can you please help me how can I solve this problem that I am facing?

Asked by ainy.12star 1 hour ago

youtube sound, video not in sync

fresh install RHEL 8.5 FF 91.2.0esr i start a vid in youtube. the sound has static. if i open another window, even on a site that doesn't play video or sound, the sound… (read more)

fresh install RHEL 8.5 FF 91.2.0esr

i start a vid in youtube. the sound has static. if i open another window, even on a site that doesn't play video or sound, the sound and picture on the first window instantly get out of sync. the picture runs about 2-3 seconds ahead of the audio.

i have not customized the setup. this is a "stock" configuration. i have lots up upload, download speed. 20Mbps up, 80Mbps down.

Asked by bigcrater 1 day ago

Last reply by bigcrater 2 hours ago

Save dialogue does not appear for PDFs

Whenever I am viewing a PDF and wish to download it or save a file from firefox, the save dialogue of the finder and where to save it does not appear. Only the initial fi… (read more)

Whenever I am viewing a PDF and wish to download it or save a file from firefox, the save dialogue of the finder and where to save it does not appear. Only the initial firefox option of "Open file" or Save As dialogue appears. Once pressing Save As, nothing else happens. Furthermore when simply pressing Cmd + S to save the PDF no dialouge appears. When typing this message and attempting to add an image of a screenshot, once again the finder dialogue to select a file does not appear.

Is this a mac issue or firefox problem? I am running Mac OS 12.0.1 Monterey.

Asked by jackgaynor2 2 hours ago

Low FPS + other problems with WebGL (games etc) only after signing into Sync

A lot of webGL apps are very low framerate (and lie about their framecounts), for example: https://webglsamples.org/blob/blob.html This runs smoothly at 60 fps in chromiu… (read more)

A lot of webGL apps are very low framerate (and lie about their framecounts), for example: https://webglsamples.org/blob/blob.html This runs smoothly at 60 fps in chromium, but in firefox it behaves badly. The fps counter flickers as either 53 or 80, but in reality it is maybe 15fps or lower and very stuttery. The resolution, number of blobs, or size of the window does not change anything.

  • If I enter Troubleshooting Mode, it all returns to working order. The FPS is fixed

I have tried disabling ALL extensions, changing to the default theme, disabling hardware acceleration, deleting cache+cookies+history

I installed firefox developer edition and checked it there, and it was at 60 fps, until I logged into Sync, when it then dropped.


I use KDE manjaro linux and have hardware that is definitely good enough to run the content at high framerates normally (everything works perfect in chromium)

Asked by saganomical 3 hours ago

PR_CONNECT_RESET_ERROR - Kaspersky Internet Security is ON

Have been trying to fix this problem - FF works beautifully if Kaspersky Internet Security is OFF but cannot access any websites when it is ON - just this PR_CONNECT_RESE… (read more)

Have been trying to fix this problem - FF works beautifully if Kaspersky Internet Security is OFF but cannot access any websites when it is ON - just this PR_CONNECT_RESET_ERROR page.

Kaspersky support has been assisting but no solutions as yet. Any help from Mozilla is appreciated. This has been going on for 4 days now.

Using FF version 94.0.2 (64-bit) on Windows 10.

I've tried debugging the extension, errors in attachment

Asked by rgarzaroli 12 hours ago

Last reply by rgarzaroli 6 hours ago

Firefox slow to load tabs; additional login problems

Windows 10 desktop user, Firefox says that it's up to date. Background information: After running normally for most of yesterday, my computer entered sleep mode while I w… (read more)

Windows 10 desktop user, Firefox says that it's up to date.

Background information: After running normally for most of yesterday, my computer entered sleep mode while I was having dinner and then had some sort of trouble coming out of it, forcing it to restart entirely. Only Firefox and Discord were open at the time the computer entered sleep mode.

Upon restarting Firefox, however, I noticed that my tabs were loading unusually slowly even after they had allegedly finished - switching between tabs often results in white screens with the circle in the middle of them for several seconds, and there is noticeable lag when attempting to open links or type in the search bar, among other things. This problem has persisted after restarting as well as shutting the computer down entirely before rebooting it.

Troubleshoot Mode made no noticeable difference, nor did clearing the cookies and cache afterwards. However, in my subsequent attempts to relog into several sites afterwards, I was unable to do so for both Google (via Youtube; the saved email fills properly but it will not proceed to where you'd normally enter the password) and, ironically, the mozilla/firefox websites itself, which claims I do not have cookies enabled.

(Which means that, embarrassingly, I've had to use Edge just to login here and ask this question...)

All the other websites that I've tried to login to have worked, though, so I'm not sure what's going on.

Can anyone help me?

Asked by fangren3000 6 hours ago

not receiving emails

Hello at Mozilla support, I'm getting this error message: "The DELE command did not succeed. Error marking a message as deleted. Mail server inbound.att.net responded: To… (read more)

Hello at Mozilla support, I'm getting this error message: "The DELE command did not succeed. Error marking a message as deleted. Mail server inbound.att.net responded: Too many requests."

I've done the defender exception for TB, all settings are exact for inbound.att.net. Using a password key from att. Messages send ok.

I've looked at the other posts in regards to this and took all actions.

Do I need to contact att for some other protocol?

Thanks! ~Kirch

Asked by kirch 8 hours ago

Visual Glitch When Uploading Images (Ubuntu 20.04, Firefox 94)

As the subject says, when attempting to upload images from my computer (Ubuntu 20.04 on Firefox 94), often but not always, the result will be a visual glitch similar to t… (read more)

As the subject says, when attempting to upload images from my computer (Ubuntu 20.04 on Firefox 94), often but not always, the result will be a visual glitch similar to the image attached. The only time which I have ever used Zoom on Firefox, the same issue happened when I tried to use my webcam, except that the lines rapidly changed colours.

I apologize if this issue has been solved in another thread, but this is a bit hard to describe without the picture, so my attempts to search for said thread were unsuccessful.

The issue is not present when I upload the images in question via mobile. Turning off my extensions has no effect.

The image attached is taken directly from attempting to upload a profile picture to my Firefox account, but I have experienced this issue with websites like Twitter and Ebay for example. I have never had this issue with Imgur, for example, even though I am doing nothing different (uploading images). I do not know why this only occurs for a select few websites.

Any responses or help is appreciated!

Asked by Nyxified 5 days ago

Last reply by Nyxified 9 hours ago

[Linux] [Developer Edition] Browser transparent (content missing)

After I have started the computer and have opened the Firefox Developer Edition, there is no website content visible - everything is transparent. Links are clickable and … (read more)

After I have started the computer and have opened the Firefox Developer Edition, there is no website content visible - everything is transparent. Links are clickable and context menu opens up, but the content is just transparent (screenshot attached).

When I close & repone the firefox, then usually on 5th to 10th attempt everything starts working until next reboot.

Firefox(Default edition v94.0) is working just fine with no problems on same machine.

When I first noticed this, version was 95.0b3. Now I'm on 95.0b12.

OS is Xubuntu 21.10 and hardware is HP ZBook Power G8 - i5-11400H, Nvida Quadro T600.

I've already tried: 1) opening on safe mode, 2) reinstalling using Ubuntu's "umake" commant line tool, 3) reinstalled by downloading it from https://download.mozilla.org/?product=firefox-devedition-latest-ssl&os=linux64&lang=en-US and copying the files, 4) opening computer using both Nvida's and Intel's built-in gpu

but nothing have worked so far - still the issue persists.


Is there anything else I should try?

Thanks!

Asked by k22rma 14 hours ago

Thunderbird freezes when I reply

I moved to a new PC and installed 64-bit Thunderbird (had 32-bit on old PC). I restored my profile folder from backup and Inbox shows my email and settings look okay. But… (read more)

I moved to a new PC and installed 64-bit Thunderbird (had 32-bit on old PC). I restored my profile folder from backup and Inbox shows my email and settings look okay. But if I try to reply to a message, TB freezes. It opens the new message dialog, but the TO is left empty and everything is unresponsive with spinning icon. All I can do is close the program.

Asked by draney 3 days ago

Last reply by draney 14 hours ago

Mozbackup will not restore Thunderbird

Knowing I had to reset Windows 10, I used Mozbackup to save my Thunderbird profile. In trying to restore the saved profile I get error messages saying the pcv file is not… (read more)

Knowing I had to reset Windows 10, I used Mozbackup to save my Thunderbird profile. In trying to restore the saved profile I get error messages saying the pcv file is not a backup or no backup in the folder selected. If I use profile manager, the only profiles accessible are from 2017. I have Thunderbird 60 installed, how can I access my emails since then?

Asked by martyn7 14 hours ago

firefox randomly inverts caps lock and numlock, and when that happens, also I can't delete tabs nor go to one tab to another unless I do three finger press the touchpad to delete a tab, also when you do create a new tab, it will open a whole new window

By inverting the caps/num lock I do mean that if they are active, then firefox get the input as if they weren't and viceversa but if I do try to write into the numpad the… (read more)

By inverting the caps/num lock I do mean that if they are active, then firefox get the input as if they weren't and viceversa

but if I do try to write into the numpad then the issue is not there, then if I do try to write again into firefox, the issues are not anymore present, the same happens when I do try to record the issue with obs, once that I do press record, then the issues will not be any more present

I did try a clean install, and the issues are still there, with and without addons, the issue seems to appear randomly, and always at the same time, I mean if the caps become reversed, then it will also prohibit me to gui delete a tab, to switch from one tab to another (but both do become highlighted by the gui), and opening each new tab into a new window

Asked by lysmfnsk 16 hours ago

Thunderbird disconnects after sending mail / can't upload copy of sent message to server

Hi, I am using Thunderbird on Mac. When I start the application, everything works fine for like 5 minutes (sending and receiving e-mails), but after that, when I want to … (read more)

Hi,

I am using Thunderbird on Mac. When I start the application, everything works fine for like 5 minutes (sending and receiving e-mails), but after that, when I want to send an e-mail, it sends it but it is unable to put copy on the server. After that, Thunderbird looks like it is disconnected from the servers, because it even stops receiving e-mails. I just turn the app off and on again, and everything works just fine, but only after I send one or two e-mails, it starts showing it is unable to save a copy of the Sent e-mail again and disconects again.

And also it is just doing when I am at work, at home everything works just fine.

Do you know what it might be? Maybe something to do with static vs dynamic IP address?

Thank you for you help in advance.

Regards,

Jiri

Asked by jantarjirka 17 hours ago

Last update (91) will not run on my HP Pavillion dv6 laptop.

Last update (91) will not run on my HP Pavillion dv6 laptop. Thunderbird Loads and Starts up, but after a few seconds becomes unreponsive and later sends Crash report. O… (read more)

Last update (91) will not run on my HP Pavillion dv6 laptop. Thunderbird Loads and Starts up, but after a few seconds becomes unreponsive and later sends Crash report. One time the Crash reporter crashed. Sometimes a blank Command Prompt Window appears momentary. Has been working well until the last update; previously it was everything I needed, indeed it's the best client available, or for me, was!!!

HP Pavillion dv6 laptop: Device name GEOFFD-HPDV6 Processor AMD Athlon(tm) II Dual-Core M320 2.10 GHz Installed RAM 8.00 GB (7.75 GB usable) Device ID 7C173020-7A56-4AAB-8D90-1CE9AB5F1612 Product ID 00330-80000-00000-AA906 System type 64-bit operating system, x64-based processor Pen and touch No pen or touch input is available for this display

Is it possible to download and use an older 'Legacy Version'?? (and turn off automatic up-dates?? I don't need any of the new Bells and Whistles, just a working Thunderbird client. Advice would be appreciated.

Geoff

Asked by GeoffD 17 hours ago