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"Capture more" scrolling screenshot not working on Firefox Android?

Since Android 12, many apps can take "scrolling screenshots" that capture more than just the currently-visible part of the screen, with an aptly labeled "capture more" bu… (read more)

Since Android 12, many apps can take "scrolling screenshots" that capture more than just the currently-visible part of the screen, with an aptly labeled "capture more" button. I noticed that when screenshotting a webpage in Firefox Android, I don't have the option to do this. When screenshotting the same webpage in a Chromium browser, I do. (See screenshots: 1st is Firefox, 2nd is Chrome)

Is this a bug, or a known FF limitation? Is it on the devs' roadmap?

Asked by fiffox 3 months ago

Last reply by Z 1 day ago

Subtitles and rewind/fast-forward not following Picture-in-Picture mode for Disney+

I've been having an issue with picture-in-picture (PiP) mode where the subtitles and rewind/fast-forward buttons (rr/ff) won't follow the video into the small player for … (read more)

I've been having an issue with picture-in-picture (PiP) mode where the subtitles and rewind/fast-forward buttons (rr/ff) won't follow the video into the small player for Disney+ specifically. I have no issues with YouTube or any other site. The subtitles and rr/ff just stay with the original video player on the site while the video is in PiP mode. I can see the subtitle button on the PiP player, but it is grayed out and I can't click it. I've updated both Firefox and my computer (Windows 11) and reinstalled Firefox, cleared cookies and cache, and still no dice. Any advice? Thanks!

(In the screenshot, the PiP player isn't showing video, but I think that's just because of Disney's anti-piracy software - I can see the video in the PiP player on my screen.)

Asked by amyemonsen 4 months ago

Last reply by TyDraniu 1 week ago

enable javascript

The site (which I have used before on this phone) now tells me I must have Javascript enabled. I have looked through SUPPORT and I see 44 other inquiries on this topic b… (read more)

The site (which I have used before on this phone) now tells me I must have Javascript enabled. I have looked through SUPPORT and I see 44 other inquiries on this topic but no answers. HELP!

Asked by jackbeasley802 4 months ago

Last reply by Jack 1 week ago

cannot sync collections

I have several collections in Firefox on my old phone, things I use regularly. It's the only way to save websites on the phone, so I assumed this would sync to my new pho… (read more)

I have several collections in Firefox on my old phone, things I use regularly. It's the only way to save websites on the phone, so I assumed this would sync to my new phone.

I can see an archived thread about this from 2022, is it really not possible to sync these? It seems bizarre to offer the capability to bookmark sites, but not allow it to live with you.

Will it ever be possible? Or should I stop relying on this feature? The main collection I use frequently is one for recipes.

Asked by Heidi Claus 4 months ago

Last reply by annoyed too 2 weeks ago

Since FF v133.0 when maximized causes Windows taskbar to not appear when moving the mouse to the bottom of the screen

After updating to v 133.0, when maximizing Firefox (not F11 fullscreen), a taskbar that is set to "auto-hide" will no longer unhide when mousing to the bottom of the scre… (read more)

After updating to v 133.0, when maximizing Firefox (not F11 fullscreen), a taskbar that is set to "auto-hide" will no longer unhide when mousing to the bottom of the screen. This did not occur with the previous version (132.0.2).

This behavior is also unaffected by the "devtools.toolbox.alwaysOnTop" setting in about:config as i've tried switching from the default "true" to "false".

Update: Still persists in 136.0.2

Asked by Michael Chan 4 months ago

Last reply by share666 3 weeks ago

crash problems with lastest update

Since I upgraded to the latest version, Firefox is sluggish and crashes on a regular basis. I have changed my privacy settings from strict to default, has not changed the… (read more)

Since I upgraded to the latest version, Firefox is sluggish and crashes on a regular basis. I have changed my privacy settings from strict to default, has not changed the problem. How can I go back to old version? I choose Firefox because of the privacy concerns, and understand that some websites won't work well, but I've never experienced consistent problems with the app crashing.

Asked by cc rider 4 months ago

Last reply by mthrsdva 1 month ago

Session Lost due to Firefox Crash

Hi, my session with a lot of open tabs has been lost due to a crash. In the profile folder, the recovery and previous files in the sessionstore-backups have been deleted.… (read more)

Hi, my session with a lot of open tabs has been lost due to a crash. In the profile folder, the recovery and previous files in the sessionstore-backups have been deleted. I tried to recover them using shadow explorer, but these files are corrupted, so I've had no success reading them. Is there a way to fix the corrupted files? Alternatively, because I've had sync enabled for open tabs, is there a log for past open tab synchronizations? If this was stored on the cloud, it may be possible to retrieve that table and restore the list of open tabs that way?

Asked by Darkmight11 4 months ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Firefox Android 134 crashing when closing

Since version 134 of Firefox Android has been out, it crashes EVERY TIME when I try ot use the "back" gesture on my Xiaomi 14(i.e. swiping from right or left side of the … (read more)

Since version 134 of Firefox Android has been out, it crashes EVERY TIME when I try ot use the "back" gesture on my Xiaomi 14(i.e. swiping from right or left side of the screen) I tried Firefox 134, Iceraven 2.27 (also based on the same Gecko) - they act the same. In the same time I also have Waterfox, based in the previous version of Firefox 133, and it responds properly. I guess it is related to the latest version only. Here's the crash log:


f5e34211-feda-4d80-b244-c2e4db76c44d java.lang.NullPointerException: Attempt to invoke virtual method 'float android.window.BackMotionEvent.getTouchX()' on a null object reference


java.lang.NullPointerException: Attempt to invoke virtual method 'float android.window.BackMotionEvent.getTouchX()' on a null object reference at android.window.WindowOnBackInvokedDispatcher$OnBackInvokedCallbackWrapper.lambda$onBackStarted$1(WindowOnBackInvokedDispatcher.java:353) at android.window.WindowOnBackInvokedDispatcher$OnBackInvokedCallbackWrapper.$r8$lambda$jWVwe-YeLRxW3tAMLuWZynG6e1k(Unknown Source:0) at android.window.WindowOnBackInvokedDispatcher$OnBackInvokedCallbackWrapper$$ExternalSyntheticLambda4.run(Unknown Source:4) at android.os.Handler.handleCallback(Handler.java:958) at android.os.Handler.dispatchMessage(Handler.java:99) at android.os.Looper.loopOnce(Looper.java:224) at android.os.Looper.loop(Looper.java:318) at android.app.ActivityThread.main(ActivityThread.java:8759) at java.lang.reflect.Method.invoke(Native Method) at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:561) at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:1013)

Asked by martin347 3 months ago

Last reply by MrGrappleMan 1 month ago

Firefox hangs when merchant page transfers to Paypal

Paypal hangs when transferred from vendor site to complete purchase. Relaunching Firefox in troubleshooting mode resolves issue. Also works with Safari. What's wrong, wha… (read more)

Paypal hangs when transferred from vendor site to complete purchase. Relaunching Firefox in troubleshooting mode resolves issue. Also works with Safari. What's wrong, what needs to be changed?

Asked by jon857 4 months ago

Last reply by wwwoolf 1 month ago

Lost all tabs and history after a crash

We apparently lost power sometime during the night. When I turned on the monitor and opened FF, I got the error message that it had crashed. As my subject line says, I lo… (read more)

We apparently lost power sometime during the night. When I turned on the monitor and opened FF, I got the error message that it had crashed. As my subject line says, I lost all my tabs, the pinned ones (probably about 10) as well as the open ones (probably between 10 and 15). I also lost all my history. I can't use the 'Restore Previous Session' because it doesn't give me that option.

I've restarted Firefox and also rebooted my computer...still nothing happens. It's up to date, version 133.0. But I have no history beyond this morning. Is there any way I can recover those tabs or history?

And in my FF Settings, there's a link at the top that says "Your browser is being managed by your organization". I don't have or belong to an organization. When I click on the link it takes me to another page that says it's "Active" and there's a huge list of "Documentation" that apparently involves a lot of code. Can you please explain what all that means? Thanks so much for any help!

Asked by Honey Wesley 4 months ago

Last reply by jonzn4SUSE 1 month ago

AVC video playback is periodically malfunctioning on Firefox 133.0.3 after updating Intel Graphics driver to 32.0.101.6129

My GPU is the integrated GPU on the Intel U7-155H CPU. When some AVC videos are played, the browser reacts extremely slow and the video image is glitched and at a really … (read more)

My GPU is the integrated GPU on the Intel U7-155H CPU. When some AVC videos are played, the browser reacts extremely slow and the video image is glitched and at a really low rate of frame, and the video decoding engine seemed to be 100% occupied as shown in the task manager (normal video playback never occupied so much of it). Seems like AV1 encoded video never triggered the problem. The problem doesn't always happen, but at a rather high frequency. This never happened before I updated the Intel graphics driver from 32.0.101.5972 to 32.0.101.6129. The problem seemed not to happen on other browsers such as Microsoft Edge.

Asked by rjys365 4 months ago

Last reply by sstvytac 2 months ago

google, and only google, has started appearing with a scroll bar in the middle and bottom of screen when in use

Hello, earlier in the day I pressed a keyboard shortcut on accident when picking up my keyboard and has changed google results quite dramatically. I grabbed my keyboard … (read more)

Hello, earlier in the day I pressed a keyboard shortcut on accident when picking up my keyboard and has changed google results quite dramatically. I grabbed my keyboard and had a menu pop up on the left side and after i closed it noticed my google results had a scroll bar now. The results page only presents itself on the left half of the screen and a scroll bar has appeared on both the right side, cutting off text, and bottom of the page. These scroll bars only move a tiny bit and are quite unnecessary, but makes scrolling a pain as I have to be sure I am outside the new scroll bar area as they take precedent from the main scroll bar. I have googled Firefox's keyboard shortcuts and haven't found the one i need to fix this. Before I'm asked, no I do not have crazy zoom on and no zooming in does not fix this problem.

Asked by Gnarkilly 4 months ago

Last reply by JLEES 2 months ago

"Please enter primary password" multiple times per day or per hour

For the last several weeks, Firefox has been prompting me to "Please enter primary password" multiple times per day or even per hour. If I do so, the dialog box goes away… (read more)

For the last several weeks, Firefox has been prompting me to "Please enter primary password" multiple times per day or even per hour. If I do so, the dialog box goes away, only to come back again later. I'm finding this very frustrating.

Firefox does always prompt for this when I start it, as it has for many years.

I tried the recommended solution for a similar problem presented here but it didn't help.

This started some time after I updated from 130.0.1 to 133.0, but I have no idea whether the update is the cause.

Can anyone recommend what I can do to solve this or at least to investigate it further?

Asked by dhg 3 months ago

Last reply by KT 2 months ago