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Fire Fox not compatible with updated PG&E website

Hello, PG&E just updated their webpage and it doesn't allow me to sign in. It informs me that Fire Fox isn't a compatible browser, all other websites are fine. It sug… (read more)

Hello, PG&E just updated their webpage and it doesn't allow me to sign in. It informs me that Fire Fox isn't a compatible browser, all other websites are fine. It suggests Chrome as the preferred browser. We pay our utilities through their site and we enjoy Fire Fox.Can anyone help resolve this issue? Thanks

Asked by Coffee Lunch and Crab 1 month ago

Last reply by tjf 2 days ago

White Horizontal line at top after updating to 129 version whilst watching movies

A white horizontal line in the top of the screen, whilst watching movies in tv5mondeplus.com. This issue happens when installed the recent update 129.0. Tested in other … (read more)

A white horizontal line in the top of the screen, whilst watching movies in tv5mondeplus.com. This issue happens when installed the recent update 129.0.

Tested in other browsers and doesn't appear the white horizontal line on top.

Asked by fdisk2k 2 months ago

Last reply by Sky_Light 4 days ago

PC random freeze watching video in Firefox

About two or three times a month the PC randomly freezes completely if a video is running in the actual Firefox browser (regardless of the site, regardless of whether it … (read more)

About two or three times a month the PC randomly freezes completely if a video is running in the actual Firefox browser (regardless of the site, regardless of whether it is in the active tab or in the background). First the image freezes, after about 10 seconds the sound freezes. Only a hard reset helps. The problem is observed both in actual Windows 11 and in Manjaro Linux. In games, rendering, stress tests and other PC works stably, does not freeze. How to solve this problem?

Asked by extrem0 1 month ago

Last reply by extrem0 5 days ago

"Peek" window under tabs

All of a sudden, when I hover over a tab, a small window of the web site that tab is in, appears. Never happened before. I did go into Performance Options - Visual Eff… (read more)

All of a sudden, when I hover over a tab, a small window of the web site that tab is in, appears. Never happened before.

I did go into Performance Options - Visual Effects and unchecked "enable peek," but it didn't work.

How do I stop these windows from appearing?

Windows 10.

Asked by Steve09 1 month ago

Last reply by Steve09 6 days ago

firefox version 129 continues to not play HD amazon prime videos

As noted by others about recently-prior versions of Firefox, version 129 ALSO fails to play videos (on Amazon Prime) at HD even though other browsers, Chrome and Edge as … (read more)

As noted by others about recently-prior versions of Firefox, version 129 ALSO fails to play videos (on Amazon Prime) at HD even though other browsers, Chrome and Edge as examples, work perfectly well. This problem MAY have started with a fairly recent version of Firefox (like 127 or 128). See the post right here by another user, earlier Firefox version, with the EXACT same problem:

https://support.mozilla.org/en-US/que.../1455729

Asked by YetAnotherUser 2 months ago

Last reply by arugula 6 days ago

completely disable tab preview

I already turned pff the graphic tab preview, but the tab title still pops up when I move my mpuse pointer on a tab. I do not need this and find it terribly annoying. How… (read more)

I already turned pff the graphic tab preview, but the tab title still pops up when I move my mpuse pointer on a tab. I do not need this and find it terribly annoying. How do I completely deactive this?

Asked by Thaliel 2 months ago

Last reply by me 1 week ago

An error occurred during a connection to integration-facebook.payu.in. The OCSP response is not yet valid (contains a date in the future).

Secure Connection Failed An error occurred during a connection to integration-facebook.payu.in. The OCSP response is not yet valid (contains a date in the future). Erro… (read more)

Secure Connection Failed

An error occurred during a connection to integration-facebook.payu.in. The OCSP response is not yet valid (contains a date in the future).

Error code: SEC_ERROR_OCSP_FUTURE_RESPONSE

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by jayam foundations 2 months ago

Last reply by ggirik 1 week ago

  • Solved

I get You don't have permission to access "http://login.xfinity.com/login" on this server.

Until today it worked fine. But now whenever I try to login to Xfinity I get You don't have permission to access "http://login.xfinity.com/login" on this server. It works… (read more)

Until today it worked fine. But now whenever I try to login to Xfinity I get You don't have permission to access "http://login.xfinity.com/login" on this server. It works fine on Chrome and Edge. I have disabled my add-ons. I have cleared cache, cookies, etc. I have rebooted. I have turned off firewall. I have checked my DNS. I have changed the DNS protection to OFF in Firefox. I have checked my proxy setting (I have no proxy). I have reinstalled Firefox. Etc. Etc. Nothing works. The fact that it works on Chrome and Edge, that it has worked everyday until today gets me confused. I also tried using my mobile phone as a hot spot to make sure it wasn't related to my Internet connection or IP address. Anyone have any ideas?

Asked by charley000 1 month ago

Answered by charley000 1 week ago

logging into

Why can't I seem to long into Google account it keeps telling me my cookies are disabled I cleared browsing history closed most tabs but I would like to check data in tim… (read more)

Why can't I seem to long into Google account it keeps telling me my cookies are disabled I cleared browsing history closed most tabs but I would like to check data in timeline also would like to look into my metro account with phone but not able to with Google account.


Asked by Darrin 1 week ago

Last reply by Khalid 1 week ago

  • Solved

Enhanced Tracking Protection Blocks x.com in Windows

I've added https://x.com as an exception site but it is still blocked. https://x.com/mozilla doesn't work either Error message on the page: "Something went wrong, b… (read more)

I've added https://x.com as an exception site but it is still blocked.

https://x.com/mozilla doesn't work either

Error message on the page:

"Something went wrong, but don’t fret — let’s give it another shot.

⚠️ Firefox’s Enhanced Tracking Protection (Strict Mode) is known to cause issues on x.com"

After 2 days it used to finally load without my doing anything, but not now. I never loads using Firefox.

https://x.com is added as an exception, but obviously ignored.

Tried You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.

   hold down the Shift key and left-click the Reload button   

NOPE

Tried: Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings), click the padlock icon (Clear cookies and site data) for the domain in the selected tab.

"Remove the Cookies" for websites that cause problems:

   Settings -> Privacy & Security
   Cookies and Site Data: "Manage Data" 

"Clear the Cache":

   Settings -> Privacy & Security
   Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear 
   https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox
   https://support.mozilla.org/en-US/kb/how-clear-firefox-cache 

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

   switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
   do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window 
   https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode
   https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems 

NOPE - lost all my bookmarks, extensions, settings - not going there again thank you

as for:

You can check for issues with Enhanced Tracking Protection. Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content.

   click the shield icon for more detail and possibly disable the protection 

the sheild has a slash thru it saying "enhanced tracking is off for this site" when i put my mouse over it.

Asked by Taco X 1 month ago

Answered by TyDraniu 1 month ago

Secure Connection Failed An error occurred during a connection to www.newsmax.com.

I just started getting this error: Secure Connection Failed An error occurred during a connection to www.newsmax.com. I cannot find how to make this stop. I will get… (read more)

I just started getting this error:

Secure Connection Failed An error occurred during a connection to www.newsmax.com.

I cannot find how to make this stop. I will get emails from Newsmax about articles and if there is something I want to read I click on the link in the email. I never had a problem with Firefox not opening the link. This just started and I can not get the link to open. I have Newsmax set up as a home setting. However, after I got the Secure Connection Failed error, I could not open the Newsmax web page even if I typed in www.newsmax.com. I am about to uninstall Firefox and use another browser. Can you please tell me how to fix this?

Asked by david_huston 1 month ago

Last reply by david_huston 1 week ago

Firefox not remembering cookie permissions

I'm having problems with a website constantly asking me to accept cookie permissions. It happens on some other sites occasionally, but this particular site is one that I … (read more)

I'm having problems with a website constantly asking me to accept cookie permissions. It happens on some other sites occasionally, but this particular site is one that I use each day.

When I visit the site I get the cookie permissions box. I click accept all cookies. No matter how many links I click I am presented with the box yet again. It doesn't happen with Chrome, Edge or Brave.

Asked by XyZed 1 month ago

Last reply by Bilal Khan 1 week ago

Some TLDs only load in private browsing

For some websites, Firefox doesn't seem to try to resolve them in normal browsing. As seen in the screenshot, Firefox stays on the New Tab page. When trying to access thr… (read more)

For some websites, Firefox doesn't seem to try to resolve them in normal browsing. As seen in the screenshot, Firefox stays on the New Tab page. When trying to access through a hyperlink, the favicon of the current page blinks out for a fraction of a second but nothing else happens. This happens with all of the websites I've tried with the .fun TLD (e.g. neal.fun, jklm.fun) and the .work TLD (e.g. frame.work, at.work). This does not happen in private browsing however, where these websites function normally.

This happens only on my PC that runs Manjaro. I also have a PC on Ubuntu, and it does not have this issue. I have tried clearing cache and cookies, to no avail. I haven't tried uninstalling and reinstalling Firefox as I'm afraid of losing session information and extensions. Any help, ideally allowing me to keep the aforementioned data, would be greatly appreciated.

System information: OS: Manjaro Linux Kernel: 5.10.224-1-MANJARO Firefox version: 129.0.1 (64-bit)

Asked by Syncrossus 1 week ago

  • Solved

Firefox hangs on Wordpress Login

I am using FF 129.0 64 bit on Linux Mint. AFAIK all is up to the latest version. When I log into my website admin on wordpress, my site gets redirected for a security ch… (read more)

I am using FF 129.0 64 bit on Linux Mint. AFAIK all is up to the latest version.

When I log into my website admin on wordpress, my site gets redirected for a security check on the server (lightspeed or PC Guard). Once this is complete, the login continues.

Unfortunately for the last 6 weeks, my website redirects with a message, "Verifying that you are not a robot" and it hangs there permanently.

I have tried to get my server to disconnest Lightspeed and PC Guard (but then have NO security protection). Nothing seemed to work, and access was sproradic, but seemed best when FF was completely cleaned, cache, cookies, etc. However, even this did not guarantee a login.

Then I found that all worked perfectly using Chrome. Further, having logged in using Chrome, the FF version would now be unlocked and work perfectly.

So it seems as though FF is not clearing a status/flag/file somewhere and that Chrome clears this, leaving FF working again - for another 24 hours. Then the whole cycle starts again.

Any ideas?

Mark

Asked by mark_holtom 1 month ago

Answered by mark_holtom 2 weeks ago

"Server error" when googling

For some reason, for like, 19 out of 20 times I try, I cannot google search anything on the Android firefox app. I type in the query. I hit search. It loads for a long ti… (read more)

For some reason, for like, 19 out of 20 times I try, I cannot google search anything on the Android firefox app. I type in the query. I hit search. It loads for a long time. And I am met with "server error".

No other apps seem to have trouble connecting. No other websites on the same browser and phone has these problems. I can kind if get by as long as I know the url. But as soon as I try to find anything where I don't know the url. I get the same Server Error. It's been going on for weeks. I've disabled all extensions and uninstalled them. I've been on multiple networks both at home and work and mobile networks. I have reinstalled firefox. I have tonight even cleared both cache and data. Other devices on the same network and browser can google just fine. Nothing I can think of has made a difference.

I google. I get server error.

Anyone hasany ideas I can try out? I am certain some kind of user error is involved. It usually is. But I am at a loss of what it could be.

Asked by Johan Malmsten 1 month ago

Last reply by Johan Malmsten 2 weeks ago

  • Solved

FireFox Update Changes Configuration Settings

When i do update my configuration settings changing by itself. Example, "browser.cache.disk.enable" is "false" but after every updates its always changing to "true". This… (read more)

When i do update my configuration settings changing by itself. Example, "browser.cache.disk.enable" is "false" but after every updates its always changing to "true". This happens only after updates.

Asked by poko0001 1 month ago

Answered by poko0001 2 weeks ago

Selecting specific audio output device in video conferencing web apps.

Approximately 2 years back, for a short period of time, FireFox let you choose an audio output device in video conferencing web apps, through the web app directly. This … (read more)

Approximately 2 years back, for a short period of time, FireFox let you choose an audio output device in video conferencing web apps, through the web app directly.

This seems to be gone now, but I'd like to turn the feature back on.

It's very problematic to have to change your default audio device for video calls, as your computers sound effects and whatnot will also play in your headset as well, where as before, all you got was the audio from the video call in your headset.

Is there a way to turn this on again? Owl Practice (one of the VC web apps I use) still shows the different output devices, but regardless of which one you pick, it always comes out the default device. For a while this feature actually worked, but now it doesn't.

Is there a setting I can change? Maybe in about:config?

Thanks!

Asked by Nabeel Rahimpour 1 month ago

Last reply by Nabeel Rahimpour 3 weeks ago

  • Solved

Opening .ica files in Firefox with Citrix Workspace app

I need to connect to my employers Citrix portal tot start a Citrix session for my daily job. The problem is that when try to login using my credentials nothing happens ex… (read more)

I need to connect to my employers Citrix portal tot start a Citrix session for my daily job. The problem is that when try to login using my credentials nothing happens except for the loading icon of Firefox that keeps "spinning" (see image).

When I do the same in another browser, like Chromium for example, everything works fine.

I already tried the following steps:

- Installing an older version of the Citrix Workspace app - Reinstalling Firefox - Disabling the blocking extensions

I am using the following versions of components:

OS: Linux Mint Vanessa 21 Citrix Workspace app: 24.5.0.76 Firefox: 129.0

Other colleagues report the same issues when using Firefox whether in Windows of Linux.

Any help would be much appreciated?

Asked by jose.fachado 1 month ago

Answered by jonzn4SUSE 3 weeks ago

Youtube lags when running minecraft.

Hello all, I recently made the change from chrome to firefox and have been loving it so far. The only issue is; when I have a youtube video open while playing minecraft, … (read more)

Hello all, I recently made the change from chrome to firefox and have been loving it so far. The only issue is; when I have a youtube video open while playing minecraft, the video lags and the audio skips. It never buffers and I have a great fibre Ethernet connection. When I try on chrome it doesn't happen. Only on firefox.

Asked by maxzalinko 3 weeks ago