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I received this email after I tried to sign in to my Mozilla account. This is the relevant info from the email:

Your {$providerName} account has been linked to your Mozilla account Mobile Safari on iOS 18.7

I don't know what I did to cause this email to be sent. I wasn't trying to link any other account to my mozilla account.

I'm trying to diagnose an unusual problem on a relative's computer elsewhere in the country via TeamViewer. When Firefox is initiated, the same picture (a man taking a shower) appears, and the VERY 'long URL starts with a Yahoo image file (yimg) and also contains buzzfeed.com well into that URL. I thought I could easily diagnose this, and have failed. Home page is set to blank page. I cleared all browsing data. When that failed I exported bookmarks, created a new profile, and the problem still continued, even before importing the bookmarks or adding any extensions. Something is retaining the unwanted startup behavior. Tonight, out of desperation, I will reconnect and look through the registry.

Can anyone surmise why an unwanted URL is being invoked upon Firefox startup?

When opening Firefox version 147 it asked if I wanted to install updates and after answering affirmative, then it gave "Error: Platform version '147.03' is not compatible with minversion >=147.02 maxversion <=147.02. Maybe try to reinstall Firefox?" The browser will not open. What is the workaround??

Please return my Computer to using Firefox default as my browser as it was 2/01 /2026.Ive tried several times to do this w/o success . I was using windows 11 and have been trying to get rid of MS365 which I never used but have been charged for a solution , but have been blocked and refused cancellation after they asked me to change my email address and PW . Insanely confusing !

Good morning. I opened up Firefox this morning and all 4 rows of shortcuts were missing. I have gone into settings and made sure the settings for 4 rows was still the same. I cannot find them anywhere. Please help

After the last system update, I now am being asked to enter my "Primary password", every time I open a new page. When I try entering a password , it is not recognized and I have to click on cancel in order to proceed. I have used what I recall was my password but it is recognized, but I don't get a message telling me it is the wrong password. How can I get back to the previous version that did not ask for my Password. Is that an option?

My pc just did the latest update, the one with the new Logo. It wiped out all my bookmarks and passwords. I can reset the passwords, but I have hundreds of hours of research which was all bookmarked. I have changed laptops four times and each time I did, I would just sign into my Mozilla account and it was all downloaded into my new one.

Did anyone else experience this and were you successful in retrieving this data? Do you have any tips? This was important information on a health condition and I don't know if I can find all of this again.

Please, please help. I tried doing what I found in your forums but nothing helped. Could it be that the information was wiped out by your servers and it's permanently gone? I really need help. Thank you.

Hello, Having followed the advice as under: If you've previously made use of Firefox Sync, please make sure you're signed into your Mozilla account and have enabled Bookmarks within your Sync settings, because Firefox will automatically download any available data from our sync servers as long as you are logged into the account you used to sync.

Additionally, please consider that if your bookmarks are still available in the local storage of another device, signing into Sync on these devices will let you upload this account data and make your data accessible on any other devices you enable Sync on.

Andd checking the the Bookmarks tick-box was checked [as was last attempt] I tried to sign in to open the required page, but got 2 x 'error' windows, as attached, one for enail address [been using this for 2 yaers] and the other for password [how did I get this page up with the wrong password??]

I'm obviously a very dim Brit . . . . . please would you advise me as clearly as possible about whatv the heck is going wrong, thanx Kr CB