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Changing local folder pointers

Running Thunderbird 115.5.1 (64-bit). Need to move the local folder from the C drive to the D drive. Have copied the profile folder to the D: drive but when I changed the… (read more)

Running Thunderbird 115.5.1 (64-bit). Need to move the local folder from the C drive to the D drive. Have copied the profile folder to the D: drive but when I changed the path on the local folder, tools/ account setting/local from C: to D:, Thunderbird is still looking for the local folder in C:. Is there another setting I need to change?

Asked by Artistic Paper 1 day ago

Answered by Artistic Paper 22 hours ago

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trouble updating

Duplicate thread, continue at /questions/1432649 I have trouble downloading the newest version because it says that Firefox has ended support for Windows 8 and Vista. B… (read more)

Duplicate thread, continue at /questions/1432649

I have trouble downloading the newest version because it says that Firefox has ended support for Windows 8 and Vista.

But I DO NOT USE THESE OLD VERSIONS - I DO USE WINDOWS 10 on this computer.

Could you please let me know how to fix this in plain english so I can easily do it myself - I am no computer wizzard.

Your help would be greatly appreciated. Please write your answer to my email account: [removed email from public] ,

Thank you, Chris

Asked by Chris 2 days ago

Last reply by James 2 days ago

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My Mozilla doesn’t work

Dear support team for Mozilla Thunderbird Please tell me how I uninstall and download the application without destroying my all mails. I donated minimal amount to you d… (read more)

Dear support team for Mozilla Thunderbird

Please tell me how I uninstall and download the application without destroying my all mails. I donated minimal amount to you despite the inconveniences.

Best regards

Naoko

Asked by 落合直子 3 days ago

Last reply by Wayne Mery 3 days ago

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Cannot install 52.9.0esr on XP SP3

52.9.0esr is claimed to be the last version for XP. Unfortunately it is not quite true. It is for XP SP2 ONLY. Trying to install on SP3 ends with the message that SP2 is … (read more)

52.9.0esr is claimed to be the last version for XP. Unfortunately it is not quite true. It is for XP SP2 ONLY. Trying to install on SP3 ends with the message that SP2 is required. IMO the installer is simply too strict on demanding exact version of SP ! https://www.mozilla.org/en-US/firefox/52.9.0/system-requirements/

I went through the list of versions (thanks Mozilla that they all are still available!) and found that the last version I can install is... version... 12.0b6. https://www.mozilla.org/en-US/firefox/12.0/system-requirements/

And indeed I installed 12.0b6 successfully but I would like to install 52.9.

Asked by andrzejm007 10 months ago

Answered by andrzejm007 10 months ago

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Firefox will not install

Firstly, I have looked around on here for a bit and have not found anything. I uninstalled Firefox because it was needing to update for a very long time, giving me a pop… (read more)

Firstly, I have looked around on here for a bit and have not found anything.

I uninstalled Firefox because it was needing to update for a very long time, giving me a pop up every time I would open the browser, but if I clicked on the update button, it would just take me to a page on Mozzila that showed nothing regarding updates - if you scrolled down you'd get a normal download button for the entire browser which I already had. On settings, it would tell me my browser is up to date. Websites would give me pop ups saying I need to update my browser.

So I uninstalled it. And now I can't reinstall it.

I have Windows 10. On the Microsoft store, I have Firefox, but the "install" button does nothing. This is typical for the Microsoft store for me. On the Mozilla website, I can't get past the initial download page, I click download and it takes me to an error that says "this site cannot be reached" (so, please, do not link me to https://www.mozilla.org/en-US/firefox/all/#product-desktop-release or https://www.mozilla.org/en-US/firefox/new/ both take me to the same error page). I have already turned off Windows Defender, and turned off my ad block.

All of the info I have found assumes I already have the installation files, but I cannot access those because of getting the error I described above. No idea where to go from here.

Asked by hproduniuk 1 week ago

Answered by hproduniuk 6 days ago

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Hi i am having trouble Mozzila asking me where to save files

As the title says i have enabled always ask where to save files but when i try to download files it saves them in my Download files most of the times.I didnt have the pro… (read more)

As the title says i have enabled always ask where to save files but when i try to download files it saves them in my Download files most of the times.I didnt have the problem yesterday. Can you please help.

Asked by nevara97 1 week ago

Answered by cor-el 1 week ago

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bookmarks not imported

duplicate of /questions/1432044 thread. I uninstalled Firefox which I had used for years because when I tried to open it it said the file was corrupted and unreadable. I… (read more)

duplicate of /questions/1432044 thread.

I uninstalled Firefox which I had used for years because when I tried to open it it said the file was corrupted and unreadable. I installed firefox today but it didn't import my bookmarks. I use windows 10

Asked by davidbatist 1 week ago

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All Gmail folders are not showing up for 2 accounts

Hi, I've switched to Thunderbird from Outlook, and so far so good. However there's one thing I'm not sure how to resolve, and hoping someone can tell me how to fix it. … (read more)

Hi, I've switched to Thunderbird from Outlook, and so far so good. However there's one thing I'm not sure how to resolve, and hoping someone can tell me how to fix it. I have 4 Gmail accounts configured in TB, and they all work perfectly fine. For 2 of them, I see all folders from Gmail, including Spam, Trash, Unread, etc., however in the first 2 that I had added I only see the standard 4: Inbox, Sent, Outbox and Trash. How do I make sure all folders (including Spam) are shown for the first 2 accounts? Thank you.

Asked by John Arc (JA) 1 week ago

Answered by david 1 week ago

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new account in windows

i made a new,local windows 11 account coz there were some problems with windows in the current account. how can i transfer all -settings, local folders etc from this c… (read more)

i made a new,local windows 11 account coz there were some problems with windows in the current account. how can i transfer all -settings, local folders etc from this current account to the new one? in this new one account tb is installed and has connection to my provider.

Asked by Slawomir Dzwonek 2 weeks ago

Answered by david 1 week ago

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  • Archived

Backup & restore information in Firefox profiles

Hi there! I'm attempting to migrate my Firefox (106.0.3) profile from the Linux Mint V20.3 on one SSD to a new installation of Linux Mint V21 on a separate SSD. I'm usi… (read more)

Hi there!

I'm attempting to migrate my Firefox (106.0.3) profile from the Linux Mint V20.3 on one SSD to a new installation of Linux Mint V21 on a separate SSD. I'm using the information supplied on this page:

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

Step 4, under Backing up your profile says: Right-click on your profile folder (e.g. xxxxxxxx.default), and select Copy.

This folder, qspfoqtl.default, contains 1 file, named times.json, the contents of which are:

{ "created": 1618792039414, "firstUse": null }

Clearly, not my Firefox profile.

There is, however, a folder named nnob5aww.default-release that contains a bunch of directories and files (505.4MB) with names like bookmarkbackups, browser-extension-data... storage, weave.

Is this documentation incorrect as of this release of Firefox? And, should I be using the nnob5aww.default-release folder as the profile? I'm a little confused. (Most often, I'm a lot confused.) Any help would be appreciated.

Thanks in advance,

- Ralph

Asked by Mandelbrot1 1 year ago

Answered by Mandelbrot1 1 year ago

  • Solved

I changed location of appdata\roaming in Win 11 and now Firefox extensions don't work.

I'm having a problem with Win 11 that will likely require that I reinstall the OS. I decided to move most of the data in my User folder by right clicking and changing the… (read more)

I'm having a problem with Win 11 that will likely require that I reinstall the OS. I decided to move most of the data in my User folder by right clicking and changing the drive from "C:" to "E:" in the Locations tab. Firefox was closed as a I did this, it worked fine, and then I restarted the PC. Upon opening Firefox none of the extensions are working and I'm not sure what to do.

Asked by MasterZoen 3 months ago

Answered by MasterZoen 3 months ago

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Bookmarks and Passwords - How to archive.

Over the years I have accumulated important links in my Firefox Bookmarks bar and passwords file and it would be a disaster if for some reason my hard drive got compromis… (read more)

Over the years I have accumulated important links in my Firefox Bookmarks bar and passwords file and it would be a disaster if for some reason my hard drive got compromised and I could no longer access them. Is there any way to copy the data to another set-up, independent of my laptop, from where the data could be retrieved in a usable form for display on another laptop or PC? Thanks.

Asked by joeogden 5 months ago

Answered by cor-el 5 months ago

  • Solved

Import outlook files to thunderbird

Hi, Help article recommends installing installing version 31.8 of thunderbird and importing outlook files using that, then upgrade to the more recent version of thunder… (read more)

Hi,

Help article recommends installing installing version 31.8 of thunderbird and importing outlook files using that, then upgrade to the more recent version of thunderbird. However having installed 31.8 when I try to import the pst files, I'm told that thunderbird can't find mail to import. There appears to be no option to browse for the files. My outlook files are in the usual folder - documents/outlook files but thunderbird can't find them.
I'm trying to import historical emails and haven't set up an email account yet in thunderbird. Would it make a difference if I set up the account then tried to import old emails or would something elase make a difference. Any ideas would be very welcome.

Regards Steve

Asked by mist979797 1 week ago

Answered by sfhowes 1 week ago

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  • Archived

getting old versions

Where can I get Firefox 52.9.0? There was a list of old versions here but now I can't find it. I found https://download2.portableapps.com/portableapps/FirefoxPortableLeg… (read more)

Where can I get Firefox 52.9.0? There was a list of old versions here but now I can't find it. I found https://download2.portableapps.com/portableapps/FirefoxPortableLegacy52/FirefoxPortableLegacy52_52.9.0_English.paf.exe I really did not want the portable version but avast considers it a threat so it may not be genuine.

Asked by robey 1 year ago

Answered by James 1 year ago

  • Solved

authentication problem with me.com account

I'm trying to add my me.com account on thunderbird. All the information is correct, I've tried everything on the forums. It comes up with the error "Component returned … (read more)

I'm trying to add my me.com account on thunderbird. All the information is correct, I've tried everything on the forums. It comes up with the error "Component returned failure code: 0X80004005 (NS_ERROR_FAILURE) [nslMsgAccountManager.creatIncomingServer]"

In setting up my Email Address I used this Information

My Current Email Address My Current Password (Both work, I use them to get in my web based email account)

Protocol:IMAP Hostname: imap.mail.me.com Port: 993 Connection Security: SSL/TLS Authentication Password: Normal Password Username: name as used before the @me.com without the @me.com

Outgoing Hostname: smtp.mail.me.com Port: 587 Connection Security: STARTTLS Authentication method: Normal Password Username: my name with @me.com (__________@me.com)


Please note I've also tried this entire process with icloud.com...many times. I attached the picture below of the error as it's Checking the password.

I don't know what else to do.

I use Windows 11 Version of Thunderbird is 115.4.3 (64-bit) at the time of this writing, it is up to date.

Asked by phildupuis 1 week ago

Answered by sfhowes 1 week ago

  • Solved

Copy settings from one Thunderbird to another

I've been forced to use Windows so I installed Thunderbird 119 on Windows 11. (Please note that I've been using Thunderbird for 20 years on Mac and Linux and am happy ho… (read more)

I've been forced to use Windows so I installed Thunderbird 119 on Windows 11. (Please note that I've been using Thunderbird for 20 years on Mac and Linux and am happy how it's set up on those platforms)

I think the UI on Windows sucks and I want to have the same setup and same GUI on the Windows version of Thunderbird.

How do I copy all the settings or config or whatever from the version I am happy with (Mac) to the Windows 11 version?

PS the biggest piss off is threaded views within the message pane and the missing buttons at the top of the message pane. I don't want to see all the past replies in the Message Pane and have to scroll down down down down where I accidentally found the send button. This 115+ UI isn't prime time yet.

Asked by Nuke 2 weeks ago

Answered by Nuke 1 week ago

  • Solved

Best way to Upgrade from Thunderbird 102.15.1 to Supernova 115

I have read numerous posts and replies on the forum about updating from Thunderbird (102) to Supernova (115) but there doesn't appear to be a clear method used by the maj… (read more)

I have read numerous posts and replies on the forum about updating from Thunderbird (102) to Supernova (115) but there doesn't appear to be a clear method used by the majority of users to do this.

In the release notes from 115.0.1 to 115.2.2 it clearly states ' Thunderbird version 115 is only offered as direct download from thunderbird.net and not as an upgrade from Thunderbird version 102 or earlier. A future release will provide updates from earlier versions.'

However, from 115.2.3 onwards, that statement has been removed but there is nothing saying that this, or other updates, will allow you to update from earlier versions!

I am prompted daily about an update to Thunderbird via the release update channel to update to Supernova, the latest version being 115.4.3, see attached screenshot.

I could also download this latest version and run it as an exe file to update Thunderbird and there are suggestions about removing Thunderbird, installing Supernova and then changing/adjusting the profiles etc to get it working.

So my questions are:

1) Can Thunderbird be updated via the release update channel as I have always done successfully, without messing about with profiles etc?

2) If not, is there a release coming that will allow the update from earlier versions?

3) If not, then what is the best solution to do the update successfully?

Thanks for your help.

Asked by Hawkeye58 2 weeks ago

Answered by sfhowes 2 weeks ago