Showing questions tagged: Show all questions
  • Solved

Importing Address Book

I have Thunderbird 68 installed on one PC and just installed Thunderbird 78 on another. I was able to configure all the mail accounts etc. OK but having problems with the… (read more)

I have Thunderbird 68 installed on one PC and just installed Thunderbird 78 on another. I was able to configure all the mail accounts etc. OK but having problems with the Address Book. I exported them from Thunderbird 68 (2 files) and that seemed to go OK. I then tried to import them into Thunderbird 78 and it gave some errors but it also created duplicate Address books. 2 Personal and 2 Collected.

How do I have them imported and saved into the Address books that are already there?

Any tips to get this to work?

Thanks

Asked by AZBigDog 5 months ago

Answered by Stans 5 months ago

  • Solved

How do I move Firefox to a new PC

Hi, I want to move Firefox to a new PC. I know there are many guides on how to do that, but what I'm most concerned about are my open windows and Tabs. How do I preserve … (read more)

Hi, I want to move Firefox to a new PC. I know there are many guides on how to do that, but what I'm most concerned about are my open windows and Tabs. How do I preserve those on the move?

Thank you.

Asked by mschwage 1 day ago

Answered by Mamoon 1 day ago

  • Solved

HTML5 player for windows xp 32 bit sp3 Firefox 52.9.1 ESR

Hello,I have Windows XP 32 bit with service pack 3 and Firefox 52.9.1 ESR browser. Now that adobe flash player is history I can't play videos online that are not on youtu… (read more)

Hello,I have Windows XP 32 bit with service pack 3 and Firefox 52.9.1 ESR browser. Now that adobe flash player is history I can't play videos online that are not on youtube. I can still watch youtube videos.

Is there a HTML5 video player or something else I can install on this old system that will work or is that not possible? I know it's an old system but it still does the job.

Thanks.

Asked by adm 3 weeks ago

Answered by James 2 weeks ago

  • Solved

Update size

I am on a metered/limited phone hotspot connection most of the time. When Firefox indicates there is a new update available, I need to know how much data transfer it req… (read more)

I am on a metered/limited phone hotspot connection most of the time. When Firefox indicates there is a new update available, I need to know how much data transfer it requires. If an update is large, I need to take my laptop to a free WiFi location. Thanks

Asked by Mr.Dan 1 day ago

Answered by TyDraniu 1 day ago

  • Solved

configuration not found when adding existing email account

When I try to add an existing email account It gives me the message configuration not found! I have checked and double checked all settings, username. password and they a… (read more)

When I try to add an existing email account It gives me the message configuration not found! I have checked and double checked all settings, username. password and they are correct. But it denies me and gives an ERROR. See screenshot. Help solving this problem, please. I have tried avery setting and combination ( I mean the choice for protocol, SSL, authtentication methode) Nothing is working. Why?

Asked by Radu 1 day ago

Answered by Toad-Hall 1 day ago

  • Solved

Unable to update TB...keep getting Setup message

Hello, I successfully installed TB over a year ago and yesterday started the process to update the program to the current version. I get a message "Setup - Your computer … (read more)

Hello,

I successfully installed TB over a year ago and yesterday started the process to update the program to the current version. I get a message "Setup - Your computer must be restarted to complete a previous upgrade of TB. Reboot or restart the PC."

I've tried several times...either restarting or rebooting...and keep getting the same message over and over. I went to the Windows 10 app area and tried to remove TB to start over but get the same message when I try to remove TB. No joy.

What next?

Regards,

Monty

Asked by Monty 2 days ago

Answered by Toad-Hall 1 day ago

  • Solved

Lost local folders

How can I get a response to my questions when the replies are no-reply e-mails? I have lost my local folders when I migrated to version 68.11.0 (32 bit). There is no view… (read more)

How can I get a response to my questions when the replies are no-reply e-mails? I have lost my local folders when I migrated to version 68.11.0 (32 bit). There is no view folder so I cannot use your instructions. Morley Verdier

Asked by Morley Verdier 2 days ago

Answered by Toad-Hall 1 day ago

  • Solved

Would like to get my "BOOKMARK" BAR Back

I got a bug, or a hack, or a virus that corrupted my FIREFOX so had to uninstall and re-install. Have got most of it fixed except I can't get the BOOKMARK "BAR" to displ… (read more)

I got a bug, or a hack, or a virus that corrupted my FIREFOX so had to uninstall and re-install.

Have got most of it fixed except I can't get the BOOKMARK "BAR" to display [see pic attached].

If I select "Bookmark" on the top bar, it opens the bookmark window but I want it where it has been for over a decade, between HISTORY AND TOOLS.

I downloaded the current rel 86. My first FIREFOX copy was ~2004/2005 ver 1.0.

Asked by jagman55 3 days ago

Answered by jscher2000 2 days ago

  • Solved

Consolidating mail folders.

Hello. I'm a happy camper. Just converted a bunch of old .pst files to .mbox, installed Thunderbird on my Mac, and have been able to access them. Awesome sauce! I'm … (read more)

Hello. I'm a happy camper. Just converted a bunch of old .pst files to .mbox, installed Thunderbird on my Mac, and have been able to access them. Awesome sauce!

I'm on a roll-- why not go for even more? Instead of having 3-4 different folders in Local Folders, is there a way I can consolidate them into one? These archives are all from same job, but span different time frames.

It might be as easy as dragging everything into one folder, but figured I should check with the experts before breaking anything. Oh, and if there *are* messages that somehow appeared in more than one archive, will "duplicates in the merged folder" be the only problem it causes?

Thanks much!

Asked by joshcharles1 4 days ago

Answered by Matt 4 days ago

  • Solved

uTorrent does not start from Firefox

Does anyone have experience with this phenomenon: When you click on a torrent link on a page opened in Firefox 83 (and above), the first window pops up, but the second on… (read more)

Does anyone have experience with this phenomenon:

When you click on a torrent link on a page opened in Firefox 83 (and above), the first window pops up, but the second one (in which uTorrent would come) is no longer. Nothing happens. Specifically, the entry is C: \ ProgramData \ Microsoft \ Windows \ WER \ ReportArchive \ AppCrash_uTorrent.exe....

If I revert to Firefox 82 or 78.6esr, the error will not occur.

If I choose not to download uTorrent but to download the torrent file, it works fine with all versions of Firefox.

Asked by gombszem 2 months ago

Answered by FredMcD 3 days ago

  • Solved

Migrating from Windows 7 to Linux Mint

Hi I am migrating a Windows 7 PC to Linux Mint. Originally the PC had Seamonkey, and reading about the migration I decided it is best to switch to Thunderbird. Migration … (read more)

Hi

I am migrating a Windows 7 PC to Linux Mint.

Originally the PC had Seamonkey, and reading about the migration I decided it is best to switch to Thunderbird. Migration from Seamonkey to Thunderbird worked fine on Windows 7.

I followed the instructions to migrate from Windows 7 to Linux on this thread https://support.mozilla.org/en-US/questions/1277613 but it does not appear to work.

I have done the following: 1. I renamed all files and folders under .thunderbird folder in Linux with -old so that I can recover them in case they are needed 2. Copied all files and folders including the ini files from Thunderbird profile in Windows to .thunderbird in Linux Mint 3. Copied all files from Profile folder into .thunderbird folder so profile folder is empty 4. I removed pkcs11.txt from the profile folder 5. Started Thunderbird in Linux

However, what I get is a message "Need to create a new profile because this is an older version", and it creates a new profile but it is all empty. No accounts (I have 5 accounts), no emails, or passwords!

I have checked and both Windows and Linux Thunderbird installations are the latest available versions. Windows (78.7.1 - 32-bit) and Linux (68.10.0 64-bit). I know I have not converted 32-bit to 64-bit, but I am unsure if that is the cause and if it is, how to carry out the conversion (and on which machine).

Asked by AZL 3 weeks ago

Answered by AZL 3 days ago

  • Solved

Getti/ng Mozilla VPN on second tablet

I have installed Mozilla VPN and used it a couple of times on my laptop to ue. I have also paid for it I think, I certainly provided my card details. All this happene… (read more)

I have installed Mozilla VPN and used it a couple of times on my laptop to ue. I have also paid for it I think, I certainly provided my card details. All this happened earlier this week. I am trying to use it on my tablet. Help says go to this link (vpn.etc) , login to your account and then download VPN. Sounds good but it doesn't happen - instead I'm asked to start a subscription and give my card details and agree to a second lot of charges. I don't think it's a confidence trick but it could be. I signed up for Mozilla VPN on the understanding that I could use it on 5 devices or profiles. Hope you can sort me out, thanks.

Asked by peterjralph1 1 week ago

Answered by jzapata1 1 week ago

  • Solved

Firefox installation

Hello, I am on a MacBook Pro I was facing some issue with Firefox , which did not go even after refresh , so I decided to reinstall I used Appcleaner to uninstall Firefox… (read more)

Hello, I am on a MacBook Pro I was facing some issue with Firefox , which did not go even after refresh , so I decided to reinstall I used Appcleaner to uninstall Firefox , including the saved state and plist file.However , after uninstallation , I noticed there were some files under Library~Caches and Library~Application Support.I deleted these files by mistake . I would like to know if deleting these files would affect Firefox if I reinstall it Thanks in advance

Asked by aymanas2004 5 days ago

Answered by cor-el 5 days ago

  • Solved

Transfer of FVD Speed Dial Cells - custom pictures and all

Since I am unable to find any forum dedicated to add-ons I'll post my question here and hope for the best. How do I transfer my FVD Speed Dial cells in my old laptop (win… (read more)

Since I am unable to find any forum dedicated to add-ons I'll post my question here and hope for the best. How do I transfer my FVD Speed Dial cells in my old laptop (win 7) to Firefox in my new laptop (win 10). Please don't tell me I'm going to have to redo each one by hand. I did check the Export button on Speed Dial but it doesn't transfer the custom pictures. Is there an easier way to do this? Like maybe moving a specific file(s)? Thank you - Sharon D.

Asked by s.dufur 6 days ago

Answered by jscher2000 6 days ago

  • Solved

When adding Gmail account, google verification page keeps resetting and asking for email/phone

I've successfully added most of my gmail accounts into the Thunderbird account manager window. But one gmail account in particular keeps failing to add. Whenever I try to… (read more)

I've successfully added most of my gmail accounts into the Thunderbird account manager window.

But one gmail account in particular keeps failing to add.

Whenever I try to add it I get as far as the popup with a gmail login, where I would normally log in and tell google to authorize Thunderbird to access the account.

But when I enter my email address on that popup and click the "Next" button, instead of asking me for my password it just clears the field and keeps showing the log in page, asking for my email or phone number. (See screenshot)

If I type in the email address again and hit next again, the same thing happens. It always just resets instead of moving on to the password input. (But to reiterate, I have successfully added about a half dozen other gmail accounts and haven't encountered this problem with any of the others.)

At first I thought this might have been because it was a new gmail account I had just created, so I figured I'd just try again later. But I created the account at least 3 days ago now, and Thunderbird is still doing the same thing for that login page.

Any suggestions? Or is this a known bug?

Asked by scott120 1 week ago

Answered by sfhowes 1 week ago