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  • Solved

Thunderbird Won't Download Older Emails

Thunderbird 92.1.0 MacOS 10.13.6 Gmail via POP3 The problem is pretty straightforward. Thunderbird downloaded (almost) everything fine and retrieves new mail as expected.… (read more)

Thunderbird 92.1.0 MacOS 10.13.6 Gmail via POP3

The problem is pretty straightforward. Thunderbird downloaded (almost) everything fine and retrieves new mail as expected. It won't download anything before 7/5/2009 while Gmail has messages going back to 2004. How can I make Thunderbird download those older messages?

Asked by ContributerTools 2 days ago

Answered by Matt 1 day ago

  • Solved

Power Outage during Thunderbird 91.2.0 Upgrade. Now won't start.

On Oct 11, 2021, complete power outage occured while Thunderbird was in the process of updating to Version 91.2.0. The power immediately came back on, the desktop compute… (read more)

On Oct 11, 2021, complete power outage occured while Thunderbird was in the process of updating to Version 91.2.0. The power immediately came back on, the desktop computer restarted but Thunderbird will not start. When trying to start, a small blue circle appears and then disappears. Using Windows 10, on desktop, 64-bit operating system, x64-based processor.

It will not start using the shortcut, or clicking on thunderbird.exe in Program Files (x86) > Mozilla Thunderbird, or using Windows-R and typing thunderbird -safe-mode. It is not running in the Task Manager.

I did remove the following from the Profiles folders. But it still won't start.

   parent.lock
   session.json
   xulstore.json

I don't know if I need to reinstall Thunderbird. I expect some of the Profile folders need repair, but I need help knowing just what to do. There is an extra Thunderbird and Thunderbird Profiles folder in AppData\Roaming\Thunderbird.

I'm sending images of the following:

C:\Program Files (x86)\Mozilla Thunderbird C:\Users\xxxx\AppData\Roaming\Thunderbird C:\Users\xxxx\AppData\Roaming\Thunderbird\Profiles C:\Users\xxxx\AppData\Roaming\Thunderbird\Thunderbird C:\Users\xxxx\AppData\Roaming\Thunderbird\Thunderbird\Profiles C:\Users\xxxx\AppData\Local\Thunderbird\Profiles

I don't want to cause more damage and hoping you can help. Thank you.

Asked by Tanne 2 days ago

Answered by Matt 1 day ago

  • Solved

refresh did not work I have lost all my setting

II log on and tried to refresh mu fire fox but have had no success all setting gone. please advice ... edited email from public and search/spam bots view as you should g… (read more)

II log on and tried to refresh mu fire fox but have had no success all setting gone. please advice ...


edited email from public and search/spam bots view as you should get a email notifying you of replies.

Asked by JB 2 days ago

Answered by jscher2000 2 days ago

  • Solved

Scaling issue after copying profile from Windows to Mac

Hello, I migrated from Windows to Mac. I copied my Thunderbird profile from Windows to Mac, installed Thunderbird 91 (on Macbook Air M1), then I tried to restore my old p… (read more)

Hello, I migrated from Windows to Mac. I copied my Thunderbird profile from Windows to Mac, installed Thunderbird 91 (on Macbook Air M1), then I tried to restore my old profile from Windows. Everything works, I can see all my emails, but windows scaling is terrible, all fonts are very small and so are windows. How to fix it?

Asked by HelloPeople 2 days ago

Answered by sfhowes 2 days ago

  • Solved

Installing the latest version of Firefox

I just tried to install the latest version of Firefox, but couldn't. Not because the link did not work, but because of 2 different warnings not to I got. 1 was from Windo… (read more)

I just tried to install the latest version of Firefox, but couldn't. Not because the link did not work, but because of 2 different warnings not to I got. 1 was from Windows and the other from Avast. I'm concerned about the warnings. Can anyone help me with this?

Asked by strshne420 3 days ago

Answered by jscher2000 2 days ago

  • Solved

All calendar data lost on update to 91.2

I accepted the update to Thunderbird 91.2.0. When it re-opened all my calendar entries had disappeared. I think they may all have been classified as "work"; anyway, there… (read more)

I accepted the update to Thunderbird 91.2.0. When it re-opened all my calendar entries had disappeared. I think they may all have been classified as "work"; anyway, there was just the "Home" calendar and it was empty. How can I retrieve my calendar entries?

Asked by John Grant 2 days ago

Answered by Stans 2 days ago

  • Solved

Userchrome.css not recognised

I used to run Firefox 88.0.1 (64 bit) on a Windows 7 PC. With lots of help from this forum I wrote a userchrome.css file to make several changes to the appearance. On a … (read more)

I used to run Firefox 88.0.1 (64 bit) on a Windows 7 PC. With lots of help from this forum I wrote a userchrome.css file to make several changes to the appearance.

On a new Windows 10 machine I installed the same version of Firefox (since I don't care for the latest one). I added my old profle to the new installation and selected it as the default.

Unfortunately, when I opened the program I was prompted to create a new profile; there didn't seem to be any way around this. So I let it happen and tried simply copying my old chrome folder into it - I thought at least I could make the visual changes even if I couldn't import my bookmarks and so on.

But this didn't work either: when I run the program, none of the expected changes are there.

Presumably I've done something wrong, but what, exactly? I'd be grateful for any thoughts. Ideally, I'd like to use the whole of the old Win7 profile but if that's not possible at least changing the appearance would be pleasant.

Many thanks.

Asked by mail226 5 days ago

Answered by mail226 4 days ago

  • Solved

Instal Firefox browser app to external storage

I was wondering if it was possible for the current version of Firefox browser Android app to be installed to external storage, i.e. an installed SD card, rather than inte… (read more)

I was wondering if it was possible for the current version of Firefox browser Android app to be installed to external storage, i.e. an installed SD card, rather than internal storage on the phone. Some of us are using Android-Go with a large SD card and it would be useful for the app to be smart enough to detect that there is external storage, and automatically install to that location instead, just like most of the apps I have already installed that are smart enough to already do this automatically. Thanks for any input.

Asked by onland 5 days ago

Answered by Seburo 5 days ago

  • Solved

Installing thunderbird 64bit over 32bit?

Hello I noticed that I still use thunderbird 32bit, if I download and install over it thunderbird 64bit will it keep everything from the 32bit version? (accounts, offline… (read more)

Hello I noticed that I still use thunderbird 32bit, if I download and install over it thunderbird 64bit will it keep everything from the 32bit version? (accounts, offline folders etc)

Asked by Nikolas Karampelas 6 days ago

Answered by Toad-Hall 5 days ago

  • Solved

How to update from Thunderbird 17.0

Hello I just have upgraded from a very old mac to the newest. I like to update Thunderbird now from 17.0 to the latest version. However, if I use the "check for updates" … (read more)

Hello

I just have upgraded from a very old mac to the newest. I like to update Thunderbird now from 17.0 to the latest version. However, if I use the "check for updates" in the about section of the old Thunderbird, it say's that I'm on the latest version ...?? I have downloaded and installed the latest Thunderbird, but this one did not migrate the data from the old Thunderbird. It asks me to setup new account. I also found an option to import data, but there is only the option to import from 3rd-party ...??? Please let me know how to upgrade; I need all my email accounts and conversations from my old 17.0 Thunderbird in the latest Thunderbird.

Thanx Lukas

Asked by info6232 1 week ago

Answered by Stans 1 week ago

  • Solved

My password I had 7 years but is now wrong. How can I get a new one or the old one to work?

I've used ThunderBird for nearly a decade, my password has stayed the same. Now my TB password is wrong & I never changed it. I finally had to buy a new computer, can… (read more)

I've used ThunderBird for nearly a decade, my password has stayed the same. Now my TB password is wrong & I never changed it. I finally had to buy a new computer, can't transfer over TB because it keeps asking for a password. Transferring instructions works until I get to password. How can I resolve this hair pulling dilemma. I use AT&T for my email.

Asked by martyhhtexas 1 week ago

Answered by sfhowes 1 week ago

  • Solved

Unable to download 78.15.0

According to https://www.thunderbird.net/en-US/thunderbird/78.15.0/releasenotes/ version 78.15 was released Oct 6. However, I cannot find a download link. The link on tha… (read more)

According to https://www.thunderbird.net/en-US/thunderbird/78.15.0/releasenotes/ version 78.15 was released Oct 6. However, I cannot find a download link. The link on that page is for 91.x. Nor is there a listing for 78.15 on https://www.thunderbird.net/en-US/thunderbird/releases/.

Please provide a link for 78.15.

(for both win7 and Mac 10.13)

Asked by snew 1 week ago

Answered by snew 1 week ago

  • Solved

Exchange email account disappeared

My microsoft exchange email (using exquilla) account disappeared when updated to 9.1. How do I get it back? Or do I need to set it up again? Pay to exquilla again?? Thank… (read more)

My microsoft exchange email (using exquilla) account disappeared when updated to 9.1. How do I get it back? Or do I need to set it up again? Pay to exquilla again??

Thanks for your help.

Yutaka

Asked by ylyoshida 1 week ago

Answered by ylyoshida 1 week ago

  • Solved

Updating a very old version

About a week ago, Thunderbird started giving me messages about an invalid security certificate for start.thunderbird.net. I've installed it here on two x PC's (both runni… (read more)

About a week ago, Thunderbird started giving me messages about an invalid security certificate for start.thunderbird.net. I've installed it here on two x PC's (both running Windows 7) but the message only appeared on one system. By pressing the Help' menu item I realised that the 'good' system is running ver 78 but the one giving me the messages is back at around ver 24. I've pressed the option to update but it says that no updates are available (probably too far out-of-date...)

If I uninstall Thunderbird and install the latest version, will I lose all my emails or should the new version find them okay?

Asked by johne53 2 weeks ago

Answered by Stans 2 weeks ago

  • Solved

Firefox cannot find VC Runtime140_1.dll

Firefox install fails because it cannot find VC Runtime140_1.dll I downloaded the dll but Firefox can't find it. Where should I put this .dll? The bulk of the program … (read more)

Firefox install fails because it cannot find VC Runtime140_1.dll I downloaded the dll but Firefox can't find it. Where should I put this .dll? The bulk of the program installs but it can't search on line.

This is a new Win 10 machine. I've updated and ran DISM.exe /Online /Cleanup-image /Restorehealth then uninstalled Firefox, put the VCRuntime file in the Win Sys 32 drivers folder, restarted and reloaded Firefox. Still no love.

I'm at the end of the road...what next?

Asked by morgenthaler 1 week ago

Answered by TyDraniu 1 week ago