Showing questions tagged: Show all questions

Latest release deleted e-mails (6-2-20)

My Thunderbird program was set for automatic update. After the update to 68.8.1, all my archived emails from the past 20 years were missing. I could not find a link to … (read more)

My Thunderbird program was set for automatic update. After the update to 68.8.1, all my archived emails from the past 20 years were missing. I could not find a link to change to reflect that all my Thunderbird emails were at C:\emailtb1. Also, more important, before the automatic update I had about 500 emails in my inbox. Only 150 now appear. The other 350 are gone!

My email account is ronsteinbach2@att.net. AT&T uses yahoo.com for its emails. I went to yahoo.com and I discovered that the Thunderbird installer also deleted about 1,000 of my emails at Yahoo, leaving only the same 150.

I uninstalled the version 68.8.1 of Thunderbird, and found 60.5.3 on my computer which I installed. I found the place to change my file location (missing in 68.8.1) to C:/emailtb1, and the old program found my 20 years of old emails (saved under Thunderbird under separate file names each with about 500 emails).

My 350 missing emails in my previous inbox were not found by 60.5.3 either. I am an attorney and I need the missing emails.

Also, when I load the old Thunderbird program, it automatically reverts to the "Profile" under the newest release and I have to again set up the same "Profile" for the old version. And the program again re-loads, one by one, each of the same 150 remaining emails.

I have used Thunderbird since its inception with no problems. I almost forgot that my address book is now empty, both under the new version and the old version which I re-installed!

Ron Steinbach, ronsteinbach2@att.net

P.S. I have used computers since 1984. Deleting files on an install is not acceptable.

Asked by ronsteinbach2 23 hours ago

Last reply by ronsteinbach2 2 hours ago

Thunderbird accounts on new Macbook Air keeps deleting when Macbook closed

I have been running Thunderbird successfully for some years on an i Mac. Have just bought a Macbook Air 2020. Every time I set up the accounts, which load emails OK, I fi… (read more)

I have been running Thunderbird successfully for some years on an i Mac. Have just bought a Macbook Air 2020. Every time I set up the accounts, which load emails OK, I find that the accounts are all deleted every time I close the Macbook down. Help very much appreciated please as I am totally stuck.

Asked by Horologyticks 1 day ago

Last reply by Horologyticks 2 hours ago

Transferring TB to new pc - will it overwrite emails received in the last week?

Hi - a lovely person has recovered my email profile and inbox from a crashed hard drive. This, however, has taken a week and I therefore have a week's inbox on my new pc… (read more)

Hi - a lovely person has recovered my email profile and inbox from a crashed hard drive. This, however, has taken a week and I therefore have a week's inbox on my new pc. Reading the instructions for importing my profile, it looks as if the last instruction is to 'replace data'. Will this delete the last week's emails? Thanks in advance.

Asked by shay1 2 hours ago

Instructions for Upgrading are not always applicable

I use several different computers. As a result, I use a "mobile profile" (basically, this means on a flash drive). Quite often, I go to use one of the computers and I get… (read more)

I use several different computers. As a result, I use a "mobile profile" (basically, this means on a flash drive). Quite often, I go to use one of the computers and I get an error saying that the profile version is newer than the version of Thunderbird on that machine, and offering me the choice of creating a new profile (which I do not want).

The instructions for upgrading suggest that it is automatic, and that you only have to visit the 'About' menu entry to force it. However, these all assume that Thunderbird will start. In the scenario I mentioned, it does not start.

This means that I have to manually go and find the Thunderbird download page (which I can never remember) and then re-install it on that machine.

Isn't there some better way of dealing with this situation, e.g, another application on the Windows Start Menu that will do the upgrade for me?

Asked by ACProctor 1 day ago

Last reply by ACProctor 6 hours ago

First question: how to turn off whining about an update

This incessant whining about an update being available is about to make me replace Thunderbird. But I thought, before I do, I'd ask here: how do I A) disable (turn off … (read more)

This incessant whining about an update being available is about to make me replace Thunderbird. But I thought, before I do, I'd ask here: how do I

A) disable (turn off the constant popups) whining about the new update B) configure tbird to not check for updates in the first place (yes, I know some idiot removed that option) C) configure it to look, but shut up after notifying me one time

Any of these will work for me. As with Firefox, every time I update thunderbird, something stops working. That's not exactly a good thing. Edit: Thunderbird 68.8.0

Thanks

Asked by jim174 7 hours ago

Thunderbird - can't see all of my email boxes

My problem with Thunderbird is that some of my email boxes are not visible on the left pane. I have an iMac running OS 10.15.4. Background: The Thunderbird app got corrup… (read more)

My problem with Thunderbird is that some of my email boxes are not visible on the left pane. I have an iMac running OS 10.15.4. Background: The Thunderbird app got corrupted, I then: • exported the Thunderbird Profile files and saved it. • I Completely erased the Thunderbird app. • I newly downloaded and installed Thunderbird. • I checked and the app worked perfectly. • I followed instructions for importing the old profile, but only imported the email folders. They now show up within the new profile folder, but are not visible in the display pane. How can I make these imported folders become visible with the emails they contain? The instructions I’ve found are only for Windows PCs. Thank you for any help you can provide.

Asked by kalvins 1 week ago

Last reply by kalvins 2 days ago

thunderbird + synchroniseren van lokale mappen tussen 2 windows 10 laptops via cloud

Graag en ten einde raad leg ik mijn probleem op het forum voor. Het is mijn bedoeling om op mijn beide laptops mijn e-mails in Thunderbird te hebben hetgeen niet echt een… (read more)

Graag en ten einde raad leg ik mijn probleem op het forum voor. Het is mijn bedoeling om op mijn beide laptops mijn e-mails in Thunderbird te hebben hetgeen niet echt een probleem online is. Echter wel voor de lokale mappen (omvattende ongeveer 36 folders, meer dan 1000 berichten en ruim2 Gb zwaar => cz2cmx9c.default). Die zou ik willen beschikbaar op beide Windows 10-laptops. Daarvoor gebruik ik een cloud. Het uploaden van die lokale mappen is echter niet gelukt. Er is bijvoorbeeld een 'msgFilterRules.dat'-bestand dat wordt afgewezen en de totale opslag lijkt slechts een fractie van de daadwerkelijke opslag te zijn. Er zijn foutmeldingen en de op de cloud opgeslagen bestanden zijn maar een fractie van datgene wat op de laptop 'zou' zitten. Hoe maak ik die lokale mappen overal via de cloud beschikbaar?

Anderzijds en toevallig vond ik bij 'eigenschappen', onder 'delen' dat momenteel het netwerkpad niet wordt gedeeld: zou ik via 'delen' misschien toegang hebben tot 'lokale mappen' op beide computers? Kan de oplossing voor het probleem misschien daar liggen of zijn de lokale mappen van thunderbird gedoemd om enkel bij één laptop te worden opgeslagen?

Gebruik nu Thunderbird minder vaak, juist om reden van dergelijke problemen. Een beetje jammer eigenlijk.

Bedankt voor de hulp die ik deze weg zou kunnen krijgen

Asked by lucb3 2 days ago

後から送信について

サンダーバードの後から送信ができるアプリをダウンロードをしたら”このファイルには、この操作を実行するように関連付けられたアプリがありません。アプリかするかまたは既にインストールされている場合は、既定のアプリの設定ページで関連付けを作成してください"と出ます。どうすればいいですか。

よろしくお願いします。

Asked by KEEE 2 days ago

Email from one pc to another

Hi there A few weeks back I took a back up of my profile to keep emails etc safe and backed up. Luckily in one way I did as my email hosting changed and everything thing … (read more)

Hi there

A few weeks back I took a back up of my profile to keep emails etc safe and backed up. Luckily in one way I did as my email hosting changed and everything thing disappeared.

I have tried and tried to import the profile that was backed up but the emails do not appear in thunderbird the account name does but everything is empty.

Can you throw any light on the subject please. For info I did a back up of new stuff just to try and that didn't work either, when imported nothing was visible. I'm on win 10, latest version of thunderbird. Profile was backed up to external drive.

Thanks in advance for your help

Rob

Asked by Harveyrob00 5 days ago

Last reply by Harveyrob00 3 days ago

PDFs are not loaded

Hallo, I can not longer download PDF-files with my Samsung galaxy S7 and Firefox. When I click at the link the file flashes up and disappears immediately. With the chrom… (read more)

Hallo, I can not longer download PDF-files with my Samsung galaxy S7 and Firefox. When I click at the link the file flashes up and disappears immediately. With the chrome browser on the same handy the file can be downloaded and opened with Adobe reader. Does anybody has an idea how to solve this problem?

Asked by Wolfgang 1 week ago

Last reply by Wolfgang 4 days ago