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  • Solved

Firefox is very slow after reinstall - tried all troubleshooting

I have been using Firefox for many years and never had issues. Two days ago, I turned on my HP with Windows 10 and I got a pop up message something about Error Platform … (read more)

I have been using Firefox for many years and never had issues. Two days ago, I turned on my HP with Windows 10 and I got a pop up message something about Error Platform 126.0 XUL Runner is not compatible. I could not access Firefox, Google, or the internet. I uninstalled Firefox and reinstalled, but after that, everything runs very slow. Each time I go into a website, it can take up to over a minute to pull up! I cannot even delete email from my Gmail! It's piling up. Downloading can take over an hour! I checked all the trouble shooting forums in Mozilla and tried just about everything. I went back into "About:profile"s and created a new profile. It it did not make any difference. I also did a Firefox refresh. Did not help any. I went back into the profile I had before the XUL error because my bookmarks were there. Still slow. I cleaned out the cache, in both Firefox and my Windows 10. made no difference. I only have three extensions in Firefox. I don't know what else I can do to fix this. Also, my drivers and other software are automatically updated by Windows. My HP is only 2 years old as well. Everything was fine in Firefox until that XUL error message popped up and I had to uninstall and reinstall Firefox. That is when everything became agonizingly slow!

Update: My computer is barely usable anymore because of the Firefox issue. Having to wait for a minute or more for everything I do on the internet? I know it cannot be my computer itself because it is not even two years old yet. I may have to dump Firefox if I cannot get this fixed. I have Norton 360 and it is not malware or a virus. Firefox messed something up.

Asked by history1962 20 hours ago

Answered by history1962 1 hour ago

  • Solved

[SOLVED] Cannot grab tabs from other devices

Using Firefox View, I am unable to view my tabs from other devices after setting up Sync. It is saying Check your internet connection. If you’re using a firewall or proxy… (read more)

Using Firefox View, I am unable to view my tabs from other devices after setting up Sync. It is saying Check your internet connection. If you’re using a firewall or proxy, check that Firefox has permission to access the web. as if I don't have a correctly configured connection. However I indeed do and am able to browse the web without any issues. I should mention that I'm running the latest stable flatpak and I'm wondering if this could be related but I have no idea how to manipulate the flatpak to make this work.

Asked by soulfox 4 months ago

Answered by jonzn4SUSE 4 months ago

  • Solved

multi-account containers as part of "home page" tabs - open without confirmation

I've got my "homepage and new windows" setting set up with several "ext+container links so that my selected websites open in their respective containers : e.g. ext+… (read more)

I've got my "homepage and new windows" setting set up with several "ext+container links so that my selected websites open in their respective containers : e.g. ext+container:name=Personal&url=https%3A%2F%2Fwww.facebook.com%2F%3Fsk%3Dh_nor

I open facebook in 2 seperate containers so that I can maintain 2 seperate personalities under facebook - e.g. I am a group admin within one, just a group member in another.

I have 2 urls defined in my "homepage and new windows" setting for these :

ext+container:name=Personal&url=https%3A%2F%2Fwww.facebook.com%2F%3Fsk%3Dh_nor ext+container:name=Facebook&url=https%3A%2F%2Fwww.facebook.com%2F%3Fsk%3Dh_nor

This was working fine without any issues. My sites opened up when I started my web browser and everything.

Recently, firefox has started up but my container tabs do not load automatically, I am getting a confirmation (I will post a screen capture as a comment).

Is there a way to turn this off and just open the tabs without a confirmation?

Asked by geolaw 4 months ago

Answered by zeroknight 4 months ago

  • Solved

Where/How to Report a Website Impersonating Firefox?

I recently came across a webpage that is made to look like a message from Firefox letting you know you need to update the browser. Where should this be reported? I'm sure… (read more)

I recently came across a webpage that is made to look like a message from Firefox letting you know you need to update the browser. Where should this be reported? I'm sure this is some malicious download though I have no way of checking.

Asked by firefox.o5fi4 16 hours ago

Answered by jonzn4SUSE 15 hours ago

  • Solved

My passwords are getting removed one by one... Why?

Sadly, I am now forced to leave firefox. My passwords are getting "forgotten" more and more each day. Did i get hacked? Few passwords like proton mail I don't actually ha… (read more)

Sadly, I am now forced to leave firefox. My passwords are getting "forgotten" more and more each day. Did i get hacked? Few passwords like proton mail I don't actually have anywhere else. Auto-Backup of firefox seems to be of the same day as the original??? So it loses the data then saves it twice? who designed this? I'm angry, not at firefox/mozilla. angry at myself for putting my trust in the first place. Chromium doesn't sync so it leaves me with chrome FFS. Does someone has a magic wand to recover the lost data? login.json is same day as original so not an option.

Asked by romanash 20 hours ago

Answered by romanash 15 hours ago

  • Locked

Tab crashes

Every time I open Firefox, it crashes immediately and does not trigger the crash report window. Even though I have checked and enabled the option to send crash reports in… (read more)

Every time I open Firefox, it crashes immediately and does not trigger the crash report window. Even though I have checked and enabled the option to send crash reports in the settings, it doesn't work. When I look for crash report logs, it shows that I have not sent any crash reports.I've tried many methods to view the crash report, but it just shows that there are none. I only found this information related to crash reports in the installation files.(you can see it in the picture),hope someone can answer this question, thank you very much.😭

Asked by 1484759273 1 day ago

Last reply by James 16 hours ago

  • Locked

About tab crashes

duplicate of /questions/1446872 thread. About tab crashes Every time I open Firefox, it crashes immediately and does not trigger the crash report window. Even though I h… (read more)

duplicate of /questions/1446872 thread.

About tab crashes Every time I open Firefox, it crashes immediately and does not trigger the crash report window. Even though I have checked and enabled the option to send crash reports in the settings, it doesn't work. When I look for crash report logs, it shows that I have not sent any crash reports.I've tried many methods to view the crash report, but it just shows that there are none. I only found this information related to crash reports in the installation files.(you can see it in the picture),hope someone can answer this question, thank you very much.😭

Asked by 1484759273 3 days ago

  • Locked

Tab crashes

Locking this thread, please continue here: [/questions/1447949] Every time I open Firefox, it crashes immediately and does not trigger the crash report window. Even thoug… (read more)

Locking this thread, please continue here: [/questions/1447949]
Every time I open Firefox, it crashes immediately and does not trigger the crash report window. Even though I have checked and enabled the option to send crash reports in the settings, it doesn't work. When I look for crash report logs, it shows that I have not sent any crash reports.I've tried many methods to view the crash report, but it just shows that there are none. I only found this information related to crash reports in the installation files.(you can see it in the picture),hope someone can answer this question, thank you very much.😭

Asked by 1484759273 1 day ago

  • Solved

Borderline between text bar and tab bar.

So i wanted to remove borderline between text bar and tab bar. After some googling i manege to do so by console(contl+shift+alt+i), in string "--tabs-navbar-separator-col… (read more)

So i wanted to remove borderline between text bar and tab bar. After some googling i manege to do so by console(contl+shift+alt+i), in string "--tabs-navbar-separator-color: light-dark(rgba(0,0,0,.1), rgba(0,0,0,.3));" i change 3 to 0 and borderline gone. But every time i restart browser is all back. Is there any way to make it permanent ?

Asked by Beltion 3 days ago

Answered by Beltion 1 day ago

  • Solved

weird graphical bug when connected to tv through HDMI when on duplicate mode

Hello, I have a weird bug with the firefox browser causing weird graphical glitches only on the main screen when a HDMI cable is plugged in on the duplicate mode. I have … (read more)

Hello, I have a weird bug with the firefox browser causing weird graphical glitches only on the main screen when a HDMI cable is plugged in on the duplicate mode. I have found that is is only on firefox and not my desktop or any other programs. Firefox is up to date and the issue is fixed when the HDMI set to extend

I hope you find out why this is happening and fix it swiftly Thank you -Dominic

Asked by IcyCarbide 1 day ago

Answered by cor-el 1 day ago

  • Solved

Address bar move itself to Narnia

For some reason, recent updates caused my Firefox address bar to misbehave. I have already murdered the unwanted search engine suggestions which the standard settings fa… (read more)

For some reason, recent updates caused my Firefox address bar to misbehave.

I have already murdered the unwanted search engine suggestions which the standard settings failed to kill - I just kept turning things off in about:settings until the garbage feature died.

However, I am still unable to address the most annoying bug.

When I start typing in address bar, the pop-up box with suggestions, rather than attach itself to the bottom of the address bar, goes to some imagined, predefined anchor point which is off screen, somewhere outside the confines of the window. As a result, I see some suggestions, but I no longer see what the hell I'm even typing. I am attaching a screenshot. This is super annoying, as I am literally forced to either use bookmarks, or type out urls in notepad then paste them over.

Anyone can help?

Asked by watotem 4 days ago

Answered by TyDraniu 4 days ago

  • Solved

Search bar now at top, above PC screen

Hello Since an update from a few days ago (May 2024), my address bar/search bar is now basically outside of my PC screen, see here: https://vimeo.com/948314161 It's not… (read more)

Hello

Since an update from a few days ago (May 2024), my address bar/search bar is now basically outside of my PC screen, see here: https://vimeo.com/948314161

It's not a local problem, it's also happening on other PCs/Laptops I have.

How can I fix this? PS should the answer be that I need an add-on or anything like that, then it's bye bye Firefox, hello Chrome

Thank you

Asked by McLovin 2 days ago

Answered by TyDraniu 2 days ago

  • Solved

Videos buffering and/or not playing

When I try to play a video on Firefox desktop, it takes it a long time to load. Once it has loaded, whenever I pause it for more than a few seconds, or if I try to skip a… (read more)

When I try to play a video on Firefox desktop, it takes it a long time to load. Once it has loaded, whenever I pause it for more than a few seconds, or if I try to skip around the video (either by clicking around in the loaded section of the progress bar or using +/- seconds buttons), the video begins buffering again before the video resumes. This makes it extremely difficult and frustrating to watch anything that requires me to pause, rewind, or fast forward. I've noticed this issue affect multiple video viewing sites, such as YouTube, Vimeo, and Netflix. My roommate also uses Firefox, but doesn't have this issue, so I know it's not a problem with my internet. I thought it might be a problem with my computer, but I tried to replicate the issue in Chrome and everything worked fine there. The issue has persisted almost a week. I have:

  • Rebooted my computer several times
  • Deleted my history/cache
  • Disabled my extensions
  • Turned off Java scripts in firefox (this disabled my ability to load sites like YouTube completely, so I turned it back on)
  • Updated my computer
  • Updated my graphics drivers
  • Refreshed firefox
  • Uninstalled and reinstalled firefox (and rebooted my computer)
  • Uninstalled and reinstalled firefox AND deleted all the data it stored on my computer (and rebooted my computer)

I am currently using version 123.0.1 of Firefox. My OS is Windows 10 22H2.

Asked by AccidentalRogue 2 months ago

Answered by AccidentalRogue 2 months ago

  • Solved

The the United States USPS website does not work properly with Firefox!!

Support, The USPS website does not work properly with Firefox!! The Home page loads okay but there are multiple other issues with links not working. For instance all of … (read more)

Support,

The USPS website does not work properly with Firefox!! The Home page loads okay but there are multiple other issues with links not working. For instance all of the links under Quick Tools do not work except this one: https://www.usps.com/manage/po-boxes.htm. Other things don't work either.

Everything works fine that I tried with Google Chrome though! Please address soon.

Thanks

Asked by Wayne Carpenter 3 months ago

Answered by Wayne Carpenter 3 months ago

  • Solved

List of suggested sites positioned too high.

Concurrent with updating to Firefox 126.0, when typing into the address bar, the list of suggested sites covers-up the address bar. In fact, the top of the list is off t… (read more)

Concurrent with updating to Firefox 126.0, when typing into the address bar, the list of suggested sites covers-up the address bar. In fact, the top of the list is off the screen. I don't see any other posts relative to this, am I the only one with this problem... and how do I fix it?

Asked by Electrojim 3 days ago

Answered by TyDraniu 3 days ago

  • Solved

Top of url dropdown is cut off

I just updated to the latest version of Windows 10, and now when using Firefox (126.0), the url dropdown menu rather than dropping down now "floats" over the browser wind… (read more)

I just updated to the latest version of Windows 10, and now when using Firefox (126.0), the url dropdown menu rather than dropping down now "floats" over the browser window with the top cut off. The top url is still there, and I can navigate to it using the arrow keys, but it doesn't show. This is new as of this morning, when Windows updated. No issue in other browsers.

Asked by ltstar 5 days ago

Answered by TyDraniu 3 days ago

  • Solved

Suggestons cover the address bar.

Whenever I try to write anything into the address bar the suggestions cover it completely and I can't see what I am writing, see Picutre1! However when I launch the brow… (read more)

Whenever I try to write anything into the address bar the suggestions cover it completely and I can't see what I am writing, see Picutre1!

However when I launch the browser in troubleshoot mode from the help menu, everything works fine, see Picture2.

The only addon I have installed is Youtube adBlock. There are two plugins running, a codec by sisco systems and a decrypt module by google.

Could somebody help me with this problem?

Asked by Nevesincs 4 days ago

Answered by Nevesincs 4 days ago