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  • Solved

Firefox Crash on Program Startup - WIndows 7

Hello there - hoping for a hand to fix this. Several months ago Firefox crashed while it was in use - void of any update process. Upon reopening, the main window would l… (read more)

Hello there - hoping for a hand to fix this. Several months ago Firefox crashed while it was in use - void of any update process. Upon reopening, the main window would launch and before any tabs could load it would crash again. I attempted to open in troubleshoot mode with the identical result. I gave it a break and used Chrome but in returning to this issue today the same has occurred. This time after the troubleshoot mode crash, I uninstalled Firefox and re-installed fresh (this was an upgrade from v89 to v92). Upon opening post update the browser crashed again. Each time this happens I have received a crash report screen which I accepted and it was reported as successfully submitted. However, when I open the crash report folder only two appear to have been saved - one old from the first occurrence (6/2021) and one from today(8/10/21). Both of these are linked below for review.

This is on an older Windows 7 machine that honestly I know should be updated but this is only used for light gaming and web surfing and I am not interested in an OS upgrade as I disagree with with the business practices of Microsoft - I find their policies are rather intrusive as a consumer.

I hope I've given enough information about the issue here and my system, thanks in advance for any help!

-J

System Info Intel I7 4770K 16gb RAM Geforce GT1060 Gigabyte Z97 Motherboard

Early instance of crash report in June 2021: Crash ID: bp-1fce2514-da15-4ff1-9e4c-7d0510210622 Most recent crash report from earlier today (8/10/21): Crash ID: bp-e888ef81-491c-42ae-9878-124970210810

Asked by jalbyx 2 weeks ago

Answered by FredMcD 2 weeks ago

  • Solved

website being redirected

Hi I type in amazon.smile.com/ and get redirected to https://chat.poo.com/?images=off&name=smile, If I use google search to get to it no issue. I have used MS browse… (read more)

Hi I type in amazon.smile.com/ and get redirected to https://chat.poo.com/?images=off&name=smile, If I use google search to get to it no issue. I have used MS browser and get there no issue. I have emptied all of my cookies and ran a scan with bit defender still nothing.

If you have a suggestion to correct this it would be great.

Asked by furynick2000 6 hours ago

Answered by FredMcD 3 hours ago

  • Solved

Wrong appearance of some web pages (as examples inserted)

As the subject shown, there are some wrong things happened on UI appearance, and hard to describe. Does anyone know to fix the problem to let pages display properly as th… (read more)

As the subject shown, there are some wrong things happened on UI appearance, and hard to describe. Does anyone know to fix the problem to let pages display properly as the Chrome shown?

Thank you!

Asked by cirrus 9 hours ago

Answered by cor-el 8 hours ago

  • Solved

Unable to log into Firefox Sync

I recently got all new devices and traded in my previous ones and when trying to login to Firefox Sync, I can sign in successfully but then I’m required to provide the 6-… (read more)

I recently got all new devices and traded in my previous ones and when trying to login to Firefox Sync, I can sign in successfully but then I’m required to provide the 6-digit code that is sent to my email. I am unable to login to my email because the password in stored in my Firefox Sync saved passwords.

Attempted to reset my email password (Gmail) but I need to enter the last password that I used, which I have no idea since I’ve always used Firefox Sync and all I get from Google is “we are unable to verify this account belongs to you”. So not much traction on gaining access to my email account.

In my mind, I assumed that by utilizing Firefox Sync as a form of a password manager, I wouldn’t be in this situation as long as I knew my Firefox Sync password. I have since learned otherwise. I can sign-in on accounts.firefox.com but of course making any change requires that I put in the code that was sent via email.

I attempted to download Lockwise and again prompted to enter the code sent via email.

So at this point, I’m just wondering if I’m out of luck and although I know my password to my Firefox account that I’ll be unable to regain access to it or my email because I can’t access the 6-digit code being sent to that email.

Any additional support or suggestions are appreciated but I feel like I’m unfortunately at the end of the line here on what else could be done.

Asked by Corey W 13 hours ago

Answered by jscher2000 8 hours ago

  • Solved

cookies and trackers

Can FF have a function that deletes cookies and trackers upon closing a Tab as well as when I close FF? P.S......I have not browsed any extensions for this as of yet... … (read more)

Can FF have a function that deletes cookies and trackers upon closing a Tab as well as when I close FF?

P.S......I have not browsed any extensions for this as of yet...

Asked by gary_bma 1 day ago

Answered by TerryN21 1 day ago

  • Solved

My Data History…

Well? I’m trying to keep my history of data? Without? Deleted it? Because? My point is? Could you guys keep my history of data? If I’ve were to delete it? Because? I’ve d… (read more)

Well? I’m trying to keep my history of data? Without? Deleted it? Because? My point is? Could you guys keep my history of data? If I’ve were to delete it? Because? I’ve don’t want to have to buy a USB Flash Drive Stick? & Cord as well? To synced it? But if I’ve have to I’ve will buy 1? If you guys can’t sync my history of data? But? I’ve rather not? But? I’ve was wondering if you guys could keep my history of data? If I’ve were to delete it? If yeah? Great? Then? I’ve can? Delete it? & Won’t have to buy 1? Or But if not? If there’s no way for you guys to keep my history of data? & I’ve have to buy 1? Oh well? Guys? There?…

Asked by matthewwoodstock59 22 hours ago

Answered by FredMcD 14 hours ago

  • Solved

Mozilla does not display Bulgarian letters

I have a problem with Mozilla. I use Bulgarian language and Windows 7. On some sites Mozilla does not show me the Bulgarian letters. I am sending a screenshot. How do I f… (read more)

I have a problem with Mozilla. I use Bulgarian language and Windows 7. On some sites Mozilla does not show me the Bulgarian letters. I am sending a screenshot. How do I fix this problem?

P.S. Some time ago I had the same problem after the update, but on the next update Mozilla was fine and I had no problem.

Asked by blackjag 20 hours ago

Answered by blackjag 17 hours ago

  • Solved

Domain Guessing+Private Browsing

How do I get Domain Guessing to work in private windows? The address bar automatically adds 'www' and '.com' to URLS in regular windows and tabs but it does not do this i… (read more)

How do I get Domain Guessing to work in private windows? The address bar automatically adds 'www' and '.com' to URLS in regular windows and tabs but it does not do this in Private Browsing Windows. Is there a setting I'm missing or is it even possible in Private Browsing mode?

Asked by Gentle Jag 1 day ago

Answered by cor-el 21 hours ago

  • Solved

"Yahoo Mail is not supported on your browser" message

I've migrated to a new computer and installed the latest version of Firefox. I now get this persistent message when I try to access my email on Yahoo: "The latest version… (read more)

I've migrated to a new computer and installed the latest version of Firefox. I now get this persistent message when I try to access my email on Yahoo:

"The latest version of Yahoo Mail is not supported on your browser. Please use a supported browser below or use basic Mail". I then choose the basic Mail.

I'm using the latest version of Firefox and once I move around folders for a while, (Inbox, Trash, Sent), Yahoo remembers and gives me the latest version.

How can I make this permanent?

Asked by kathpbrown 3 days ago

Answered by cor-el 22 hours ago

  • Solved

Firefox 91 Linux - WebGL stopped working

WebGL has stopped working. I think this has happened with Firefox 91. For example, http://webglsamples.org/aquarium/aquarium.html gives the error Status: WebGL creation f… (read more)

WebGL has stopped working. I think this has happened with Firefox 91.

For example, http://webglsamples.org/aquarium/aquarium.html gives the error Status: WebGL creation failed: * tryNativeGL () * Exhausted GL driver options. (FEATURE_FAILURE_WEBGL_EXHAUSTED_DRIVERS)

I'm running Firefox on Debian on ChromeOS.

On about:support, WebGL 1 Driver Renderer: Red Hat -- virgl WebGL 2 Driver Rendered: Red Hat -- virgl

There are no WebGL errors in about:support

I've tried the Troubleshoot Mode but that made no difference.

Asked by Rob 1 month ago

Answered by Rob 1 day ago

  • Solved

can i open the wordpress site on mozilla firefox?

Hello, i am a professional blogger. i am making lot of website on google chrome but it performance is slow. so I decided to change my browser because my synogut product … (read more)

Hello, i am a professional blogger. i am making lot of website on google chrome but it performance is slow. so I decided to change my browser because my synogut product is not performance well and I don't know that the Mozilla is integrated or support the WordPress site or not.

Asked by bj4719169 23 hours ago

Answered by Shashank Shekhar 23 hours ago

  • Solved

Permanently delete bookmarks

There should be an option to permanently delete specific dates (all bookmarks associated with a specific date) from the list of dates under the "restore bookmarks" option… (read more)

There should be an option to permanently delete specific dates (all bookmarks associated with a specific date) from the list of dates under the "restore bookmarks" option. I want to get rid of the bookmarks associated with several dates, but there is no way to do this unless I can delete the date (or dates) from the list.Otherwise, I cannot delete the objectionable bookmarks associated with those dates. Why not include a delete option when selecting a specific date? Firefox version 92.0.

Asked by yrfrnd 1 day ago

Answered by jscher2000 1 day ago

  • Locked

Won't work

Hi, the backup files listed on the Restore menu are complete snapshots of your bookmarks for that date, and not limited to the new ones added on those dates. Do you want … (read more)

Hi, the backup files listed on the Restore menu are complete snapshots of your bookmarks for that date, and not limited to the new ones added on those dates. Do you want to physically delete the full backups from disk?

If you want to view/delete your current bookmarks added during a certain period, here are the steps for that:

Sorting Bookmarks by Date Added

First, make sure you have the Added column in your Library window (called up by Manage Bookmarks). To add a new column to the display, right-click any existing column heading and check the column on the little drop-down list.

Next, if you aren't sure which folder the bookmarks are in you can do a general search in the upper right corner (entering http will match most bookmark URLs).

Then click the Added column heading to sort by that column. This should group together the bookmarks added on a particular date so you can review and delete the ones you don't want.

Does that work on your Firefox?

No because I do not have an "Added" column on the Library window called up by "Manage Bookmarks." YES I would like to "Physically delete (permanently get rid of) "the full backups from the disc." I have yet to see a "delete" tab anywhere in this version of Firefox (92.0). I would gladly revert to an earlier version if it eliminated the current "restore bookmarks" list. How do I do it?

Asked by yrfrnd 1 day ago

Last reply by jscher2000 1 day ago

  • Solved

Firefox not showing the "X" in Settings checkboxes!

Systems: MacMini (2018) running Mojave 10.14.6 Windows 10 Pro v20H2, build 19042.1165, experience pack 120.2212.3530.0 Ever since FF v89 when I go into FF Settings in ei… (read more)

Systems: MacMini (2018) running Mojave 10.14.6 Windows 10 Pro v20H2, build 19042.1165, experience pack 120.2212.3530.0

Ever since FF v89 when I go into FF Settings in either system none of the options I have selected display an 'X' in that option's checkbox. In previous versions when I clicked in an option's checkbox an 'X' would appear and disappear when clicked again.

No more.

I've tried changing the theme to Dark, Light, System . . . no change to this issue in either my Mac or pc: I cannot see an 'X' in any option's checkbox in FF Settings.

Please see attached screenshots. They are with "Dark" theme, but its the same no matter what theme I choose.

How to get my Settings choices to show that I have checked off this or that option?

Solution??

-((

Thanks!

Asked by JohnDohe 3 weeks ago

Answered by cor-el 3 weeks ago

  • Solved

Clicking a hyperlink in an Excel 365 worksheet will not open the URL in Firefox

Clicking a hyperlink in an Excel 365 worksheet will not open the URL in Firefox. Using Excel 365, the worksheets contain tables of short interest history collected from … (read more)

Clicking a hyperlink in an Excel 365 worksheet will not open the URL in Firefox.

Using Excel 365, the worksheets contain tables of short interest history collected from a URL that varies only in the portion that is the companies symbol ( i.e. https://www.nasdaq.com/market-activity/stocks/akts/short-interest , where "akts" is the company symbol ). On the worksheet for each company this URL, with the correct symbol for the company has been included in a cell using the hyperlink feature.

In the past, clicking any of the hyperlinks immediately opened my default browser, which is the current version of Firefox, to the web page for the company identified by the symbol in the URL.

That changed after a version update of Firefox a number of months ago. Clicking the hyperlink will most times "freeze" Excel, and if I click anywhere in or on Excel a "not responding" message is thrown, and Excel must be manually closed resulting in a recover event for all workbooks that were open. Sometimes, not always, waiting several minutes, Firefox will open the URL. Not always. I've found that if that occurs, clicking on the same URL hyperlink that finally opened (after having closed it in Firefox) will crash Excel.

The attached image is a view of the "tip" still visible on a black screen after Excel has crashed.

Thanks for any help you can provide.

Asked by c2cpa 1 day ago

Answered by c2cpa 1 day ago

  • Solved

Warnings

I have just installed a new Firefox and now time and again when I try to sign in on a web site I have used for a long time, I just get a WARNING notice. STOP IT! These ar… (read more)

I have just installed a new Firefox and now time and again when I try to sign in on a web site I have used for a long time, I just get a WARNING notice. STOP IT! These are really excessive and irrelevant WARNINGS.

Asked by corc337 1 day ago

Answered by jscher2000 1 day ago

  • Solved

Password question

Sorry, I wasn't sure which topic this question fell under. I created my Firefox account in 2017 and have forgotten my Password. However, since creating my account in 2017… (read more)

Sorry, I wasn't sure which topic this question fell under. I created my Firefox account in 2017 and have forgotten my Password. However, since creating my account in 2017, I've NEVER SIGNED OUT. Until I hopefully remember my password, I don't plan too.

Question - If I am signed into my Firefox account, as I have been since 2017, and get to a point (when updating or changing my settings, add-ons, etc) where it asks me to re-enter my Password, is there a set number of password sign in attempts before it locks me out? And, if it locks me out after so many incorrect attempts, does it also sign me out of Firefox as well OR do I stay signed in? Hopefully I explained my question.

I really don't want to lose my data with Password reset, so I'm trying find ways help me recall my correct Password. Thanks for any info. Kurt

Asked by pa28fish 2 days ago

Answered by jscher2000 2 days ago

  • Solved

"Recent windows" grayed out after long PC usage break

I left my PC for a looong time (more than a month). Came back, booted Windows and started FF - and only one window reopened, despite when I closed it there was two. And "… (read more)

I left my PC for a looong time (more than a month). Came back, booted Windows and started FF - and only one window reopened, despite when I closed it there was two. And "recent windows" in "history" - grayed out.

A small remark - I use my FF in weirdly advanced mode, I have many tab groups (through addon), and two windows - one with long-run tabs I need, another with temporary ones, which I lost now. There was some important sites/history. How can I restore it back?

(and what has happened to the forum? Why Mozilla buried it's community in such an awful way so it's sooo hard to find? 0_0)

Asked by Intenditore 2 days ago

Answered by Intenditore 1 day ago