Showing questions tagged: Show all questions

I am unable to use my bank bill pay with Mozilla as of 8/1/2024. Are there changes to Mozilla that have blocked my bank?

I am unable to use my bill pay with my bank using Firefox browser. However, I am able to use it logging on with Microsoft Edge. What has changed with Firefox recently? … (read more)

I am unable to use my bill pay with my bank using Firefox browser. However, I am able to use it logging on with Microsoft Edge. What has changed with Firefox recently? This has only become a problem as of today.

Asked by botchy110 2 months ago

Last reply by cor-el 6 hours ago

  • Solved

When links open Firefox, none of my saved items -- passwords, add-ons, etc. -- are available

When I receive an email that has a link, Firefox opens without any of my settings. This also happens with Firefox pop-ups, which indicate I don't have certain products, … (read more)

When I receive an email that has a link, Firefox opens without any of my settings. This also happens with Firefox pop-ups, which indicate I don't have certain products, such as Web Advisor, even though I do.

I guess the first question is why a new iteration of Firefox is opened when I already have it running.

Asked by crl4242 3 months ago

Answered by TechHorse 2 months ago

YouTube is very unstable and laggy all the time for the past month even with AdBlocker disabled.

Every time I use YouTube on Firefox it feels like a mental torture. It starts off with micro-stutters initially - annoying but nothing crazy. After some time the loading … (read more)

Every time I use YouTube on Firefox it feels like a mental torture. It starts off with micro-stutters initially - annoying but nothing crazy. After some time the loading speed of the website and the videos themselves increase dramatically. And eventually it becomes unusable:

  • Scrolling feels like the website is running at 30 fps
  • The videos take several seconds to load
  • It also takes multiple seconds to catch up when you select a specific moment of the video

The only solution so far has been restarting Firefox entirely, just close and open and pray. Then the problem comes back after some time.

Solutions I Tried:

  • Disabling AdBlock (didn't work)
  • Enabling Hardware Acceleration at all time (didn't work)
  • Uninstalling unwanted Extenstions (didn't work)

All of these problems disappear when using Chrome or Edge.

Asked by Firefox Enjoyer 3 months ago

Last reply by Firefox Enjoyer 1 day ago

  • Solved

Tab dragging stops working at random times

Sometimes drag functionality stops working. I can't grab a tab to move it to another position or to a new window. (Holding left click on the tab and moving the cursor doe… (read more)

Sometimes drag functionality stops working. I can't grab a tab to move it to another position or to a new window. (Holding left click on the tab and moving the cursor does nothing). Also, re-merging the tab with another firefox window stops working. (Dragging a tab to a firefox window from another firefox window doesn't merge them. It does nothing) I can right click on the tab and select Move to move it to a new window but dragging stops working. I have to close Firefox and start it again (sometimes twice), then dragging starts working again. This happens multiple times a day. I am on Linux Mint and the version is 126.0 (64-bit). This problematic behavior has only recently began.

Asked by tenkayr 4 months ago

Answered by TyDraniu 4 months ago

  • Solved

The + sign to open new tab is missing after latest update

How do I get the + sign back on my tabs? After latest update I can only close tabs instead of opening new tab, and I am talking about after opening several tabs. When I h… (read more)

How do I get the + sign back on my tabs? After latest update I can only close tabs instead of opening new tab, and I am talking about after opening several tabs. When I have seven tab open, I have to do ctrl+t to open new tab instead of just clicking on the + sign that use to be at end of tabs. Yes, I do use custom settings. This happened before but I was able to fix by going to tabs under about:config, but it seems the setting is no longer there.

Asked by ninershark 4 months ago

Answered by cor-el 4 months ago

  • Solved

Firefox 128.0`

Since 128.0 was installed outlook.office.com/mail has stopped working. (Windows 11) My mail account has numerous shared groups. However these now fail to load with a me… (read more)

Since 128.0 was installed outlook.office.com/mail has stopped working. (Windows 11)

My mail account has numerous shared groups. However these now fail to load with a messgae "Cannot load folders for "xxxxxxxxx" Decoding failed.

Additionally, while I can see new mails in the list (under focused and Other), the previews are all blank.

I do not get this error in Edge or Chrome in Windows.

Asked by Anthorin 2 months ago

Answered by Anthorin 2 days ago

Fire Fox not compatible with updated PG&E website

Hello, PG&E just updated their webpage and it doesn't allow me to sign in. It informs me that Fire Fox isn't a compatible browser, all other websites are fine. It sug… (read more)

Hello, PG&E just updated their webpage and it doesn't allow me to sign in. It informs me that Fire Fox isn't a compatible browser, all other websites are fine. It suggests Chrome as the preferred browser. We pay our utilities through their site and we enjoy Fire Fox.Can anyone help resolve this issue? Thanks

Asked by Coffee Lunch and Crab 1 month ago

Last reply by tjf 3 days ago

  • Solved

Cannot log into Logitec Media Server http://127.0.0.1:9001/

Hi, Firefox Developer Edition 126.0b7 (64-bit) shows a perpetual "Loading" screen when trying to access my internal Logitec Media Server at 127.0.0.1:9001. Other browse… (read more)

Hi,

Firefox Developer Edition 126.0b7 (64-bit) shows a perpetual "Loading" screen when trying to access my internal Logitec Media Server at 127.0.0.1:9001.

Other browsers like Waterfox Classic have no trouble, so LMS is working fine.

I tried cleaning the cookies, disabling the firewall (Windows 10), that did not help/

Any idea how to solve this?

Thanks.

Asked by Bob4K 5 months ago

Answered by zeroknight 5 months ago

  • Solved

Moving from the ESR version to the "normal" one without loosing settings and bookmarks

Hi, I have a Mac with Sonoma. Somehow a while ago I ended up with Firefox ESR, which I was told that will not be supported after September. I am a non-technical user. W… (read more)

Hi,

I have a Mac with Sonoma. Somehow a while ago I ended up with Firefox ESR, which I was told that will not be supported after September.

I am a non-technical user. While I do have Safari and Chrome, I would prefer to continue using Firefox.

Could you please let me know the steps to execute to somehow switch from the ESR version to the current normal version without loosing settings, bookmarks or ending up with problems? Thanks in advance.

Asked by Sue 1 month ago

Answered by Sue 6 days ago

  • Locked
  • Archived

Why is this not syncing??

This is my second email to you.... I just switched to Firefox from Chrome, because Chrome was crashing all the time. All I want to do is sync my computer, laptop, phone… (read more)

This is my second email to you....

I just switched to Firefox from Chrome, because Chrome was crashing all the time.

All I want to do is sync my computer, laptop, phone and Ipad's reading list. I want to be able to see an article on one device, add to the reading list, and have it on all devices.

I'm logged in under the same name on all, and it says sync is on, but the reading lists are different.

Can someone help me? My phone number is [removed phone# from public support forum], email is [removed email from public].

Thank you!

Asked by isenberg31 1 year ago

Last reply by James 1 year ago

White Horizontal line at top after updating to 129 version whilst watching movies

A white horizontal line in the top of the screen, whilst watching movies in tv5mondeplus.com. This issue happens when installed the recent update 129.0. Tested in other … (read more)

A white horizontal line in the top of the screen, whilst watching movies in tv5mondeplus.com. This issue happens when installed the recent update 129.0.

Tested in other browsers and doesn't appear the white horizontal line on top.

Asked by fdisk2k 2 months ago

Last reply by Sky_Light 6 days ago

Samsung Internet hijacks default browser

Samsung Galaxy S24 Ultra running latest Android update and latest Firefox update. I set Firefox as my default browser. I have un-installed all updates for Samsung Interne… (read more)

Samsung Galaxy S24 Ultra running latest Android update and latest Firefox update. I set Firefox as my default browser. I have un-installed all updates for Samsung Internet and removed all permissions for it. Disabling it is greyed out. Some apps that I use have links to websites. Too frequently, when I go to one of those links, the intro screen for Samsung Internet opens. Then, when I look at the settings in Firefox it is no longer set as the default. Then I set Firefox to default and go to my phone settings to see that Firefox is selected as the default. If I open the previously mentioned app and choose the web link, Firefox will open. But somewhere along the way, the default changes back to Samsung Internet and it's a vicious circle. I have posted in a Samsung forum but haven't gotten a reply that solved the problem. Please help. Thanks Mike

Asked by Mike J 4 months ago

Last reply by ZDarkmon 6 days ago

PC random freeze watching video in Firefox

About two or three times a month the PC randomly freezes completely if a video is running in the actual Firefox browser (regardless of the site, regardless of whether it … (read more)

About two or three times a month the PC randomly freezes completely if a video is running in the actual Firefox browser (regardless of the site, regardless of whether it is in the active tab or in the background). First the image freezes, after about 10 seconds the sound freezes. Only a hard reset helps. The problem is observed both in actual Windows 11 and in Manjaro Linux. In games, rendering, stress tests and other PC works stably, does not freeze. How to solve this problem?

Asked by extrem0 1 month ago

Last reply by extrem0 6 days ago

When starting Firefox the reopened tabs are showing old versions of the website

1. Close Firefox (FF) with some tabs open 2. While FF is closed the websites are updated 3. Open Firefox, tabs reopen 4. Go to tabs Expected: Tabs should the latest vers… (read more)

1. Close Firefox (FF) with some tabs open 2. While FF is closed the websites are updated 3. Open Firefox, tabs reopen 4. Go to tabs

Expected: Tabs should the latest version of the website (ie the page has been refreshed)

Actual: Tabs are showing the old, previous (cached) versions of the website and not refreshing to show the latest

User has to manuall refresh each tab to see the latest version of the page

Are other people seeing this issue?

Asked by s.harbage 2 months ago

Last reply by s.harbage 6 days ago

"Peek" window under tabs

All of a sudden, when I hover over a tab, a small window of the web site that tab is in, appears. Never happened before. I did go into Performance Options - Visual Eff… (read more)

All of a sudden, when I hover over a tab, a small window of the web site that tab is in, appears. Never happened before.

I did go into Performance Options - Visual Effects and unchecked "enable peek," but it didn't work.

How do I stop these windows from appearing?

Windows 10.

Asked by Steve09 1 month ago

Last reply by Steve09 1 week ago

firefox version 129 continues to not play HD amazon prime videos

As noted by others about recently-prior versions of Firefox, version 129 ALSO fails to play videos (on Amazon Prime) at HD even though other browsers, Chrome and Edge as … (read more)

As noted by others about recently-prior versions of Firefox, version 129 ALSO fails to play videos (on Amazon Prime) at HD even though other browsers, Chrome and Edge as examples, work perfectly well. This problem MAY have started with a fairly recent version of Firefox (like 127 or 128). See the post right here by another user, earlier Firefox version, with the EXACT same problem:

https://support.mozilla.org/en-US/que.../1455729

Asked by YetAnotherUser 2 months ago

Last reply by arugula 1 week ago

Amazon HD Videos not working with Firefox 129.01

Since 129.01 i cannot play HD Videos on amazon any longer. This Problem happened alot over the years. It really goes on my nerve. The only reason i cannot get rid of spyw… (read more)

Since 129.01 i cannot play HD Videos on amazon any longer. This Problem happened alot over the years. It really goes on my nerve. The only reason i cannot get rid of spyware like chrome is because its the only method to watch amazon videos reliably. SD only works, Widevine also had an update yesterday, so maybe its part of the problem. Anyway, did a Firefox reset, testet on another windows machine. Does not work anymore. Please fix it.

Asked by Phyto 1 month ago

Last reply by arugula 1 week ago

completely disable tab preview

I already turned pff the graphic tab preview, but the tab title still pops up when I move my mpuse pointer on a tab. I do not need this and find it terribly annoying. How… (read more)

I already turned pff the graphic tab preview, but the tab title still pops up when I move my mpuse pointer on a tab. I do not need this and find it terribly annoying. How do I completely deactive this?

Asked by Thaliel 2 months ago

Last reply by me 1 week ago