Firefox crashing/shutting down (ios 16.7) Firefox update version 118

I just updated my Firefox web browser app to Version 118 from app store. Since then, the app is not functional at all. Most of my tabs won't load, and the app crashes eve… (read more)

I just updated my Firefox web browser app to Version 118 from app store. Since then, the app is not functional at all. Most of my tabs won't load, and the app crashes every time I open it. I am on ios 16.7.

Asked by shophome 2 months ago

Last reply by Paul 2 months ago

new update caused bug on Android

With this new update when I move my tabs around up or down in the tab section it is 2x slower to move them then before the most recent update . In addition to this my ta… (read more)

With this new update when I move my tabs around up or down in the tab section it is 2x slower to move them then before the most recent update . In addition to this my tabs will glitch out ,teliport ,unselect themselves then go back to where they where also sometimes get stuck in the background between multiple tabs.

How to fix seems more of a update bug

Asked by Boring,ScentByMusk 3 months ago

Last reply by Paul 3 months ago

Youtube videos don't load

Firefox doesn't play Youtube videos. When opening Youtube website, the loading progress bar stops at around 80% and the video keeps showing the loading circle when pressi… (read more)

Firefox doesn't play Youtube videos. When opening Youtube website, the loading progress bar stops at around 80% and the video keeps showing the loading circle when pressing 'play' button.

Seems like only the tabs that have been opened for a while are affected. When opening the same video in the new tab, the issue is gone.

When the app is force stopped and started again, the issue disappears and then appears again after some time.

Installed add-ons: uBlock Origin Privacy Badger Video Background Play Fix

The issue persists when all add-ons are disabled. Can be reproduced when using a mobile network without a VPN connection.

I haven't tried to reproduce the issue with all the add-ons initially disabled.

I've found similar issues, that are however not limited to Youtube: https://support.mozilla.org/en-US/questions/1411513 https://support.mozilla.org/en-US/questions/1419131 https://support.mozilla.org/en-US/questions/1374967

This issue is focused on Youtube, so that hopefully it will be easier to debug.

Thank you for developing and contributing to Firefox for Android. It's a modern and competitive mobile browser. I appreciate your effort!

Asked by Rocking Cat 3 months ago

Last reply by Paul 3 months ago

Tabs load as blank page

Firefox Beta for Android frequently loads webpages as a blank black or grey page. Reloading the tab does nothing - only closing it and reopening it allows the page to loa… (read more)

Firefox Beta for Android frequently loads webpages as a blank black or grey page. Reloading the tab does nothing - only closing it and reopening it allows the page to load as expected.

I'm a big fan of Firefox and have been using it as my main browser for years, but this issue happens so often that I'm considering moving over to Samsung Internet when on mobile.

P.S. I know it isn't an addon issue as this still happens when all extensions are disabled.

I'm using a Galaxy 21FE on Android 13. Tracking protection is set to default. HTTPS only mode is enabled.

Asked by grey 3 months ago

Last reply by Paul 3 months ago

So many of my tabs are appearing blank when i navigate back to them and refresh is not working to make the site as well as forward and back history reappear ios 116.0 (33174)

I have had hundreds of tabs open both on the normal and private side but now when i scroll back to try to access them, they appear blank. For some of them, the title show… (read more)

I have had hundreds of tabs open both on the normal and private side but now when i scroll back to try to access them, they appear blank. For some of them, the title shows, but for others, they are completely blank. I have tried to refresh them but it does not solve the problem, i still cannot see them. I also, cannot hit back / forward to navigate the the previous page for a particular empty tab. This is extremely frustrating because I have things that I need to go back to but now when I do, it is empty. Can you please help to resolve this issue as I really do not want to loose this information that I had on these tabs. I am providing some screenshots to display the issue.

Thank you

Asked by abhav7 4 months ago

Last reply by Paul 3 months ago

A number of my tabs will not load at all, and when I tap on them enough to try to load other options, the entire app crashes

I have an Iphone 11 Pro with iOS version 16.5.1, and I have been having some problems with the Firefox app. I have a number of tabs on my browser, with some of them being… (read more)

I have an Iphone 11 Pro with iOS version 16.5.1, and I have been having some problems with the Firefox app. I have a number of tabs on my browser, with some of them being very old. I was trying to clear some of them up and I noticed that a good portion of them will not load. Even though I can see their titles in the tab, when I select them, only a blank white page loads up, not even with a URL bar, so I am unable to reload the site. When I try to tap on the tab for longer than a few seconds to bring up additional options, the whole app crashes.

What can be done about this?

Asked by dschlessinger 4 months ago

Last reply by Paul 3 months ago

unable to open certain links from gmail

in this case, when I try to open ao3 from gmail links, the website just gets stuck loading (the lock symbol also has a slash across it). i try to open link in Firefox but… (read more)

in this case, when I try to open ao3 from gmail links, the website just gets stuck loading (the lock symbol also has a slash across it). i try to open link in Firefox but same problem. (im on mobile btw)

i can access the same webpage just fine if i find it by searching manually in Firefox though

other website links work fine, and this problem only started maybe a few days ago

Asked by frost 4 months ago

Last reply by Paul 4 months ago

Starting Firefox

When starting Firefox there is an almost 5 min. delay. What can I do to eliminate this delay? This started a few months ago. I have been using firefox for several years… (read more)

When starting Firefox there is an almost 5 min. delay. What can I do to eliminate this delay? This started a few months ago. I have been using firefox for several years with no problems until now. Thks.

Asked by Bill Cesa 4 months ago

Last reply by Paul 4 months ago

Firefox Android app takes seconds to fully load, even though my wifi is fine

To sum it up, I have this issue where opening the app to the homepage and searching something or going to a website will result in the page taking up to 10-15 seconds to … (read more)

To sum it up, I have this issue where opening the app to the homepage and searching something or going to a website will result in the page taking up to 10-15 seconds to fully load. What is weird, though, is that it will not do this if I open another tab and search something. Same thing if I fully close the tab and leave the app, but I go right back into the app to search something, almost like this issue also doesn't happen if I had recently used the app. The second I don't use it for a while, though, the problem happens again. Is there a fix for this? I've tried force stopping the app, clearing the cache, and uninstalling/reinstalling, but it still happens. I checked my internet speed, and everything is fine on there. I also checked how fast other apps load, and they load normally. What is going on? This is very frustrating.

Asked by erihamster532 5 months ago

Last reply by techguy150 5 months ago