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Android Firefox does not properly sync passwords

hey community, i am pretty desperate at this point, so i thought, i'd just ask you: a while ago i had a breach of some of my old passwords. i was able to redo all my pa… (read more)

hey community,

i am pretty desperate at this point, so i thought, i'd just ask you:

a while ago i had a breach of some of my old passwords. i was able to redo all my passwords into new and strong passwords before someone did shenanigans with my accounts, but the password sync of my firefox app on android still has the old passwords.

i tried disconnecting and reconnecting the sync, i tried deleting the cache and app data, still everytime i get the same result. i can't even log into ky university's default account anymore.

i desperately need your help. what am i doing wrong, what am i missing?

greetings!

Asked by seb_adam 2 weeks ago

Last reply by Paul 2 days ago

How can I be 100% sure that my passwords are not stored somewhere?

I've been deleting my saved passwords in Firefox, after migrating to a standalone password manager. It's been anything but easy (deletions are not synced, and bulk deleti… (read more)

I've been deleting my saved passwords in Firefox, after migrating to a standalone password manager. It's been anything but easy (deletions are not synced, and bulk deletion process is inconvenient to say the least).

What worries me is that my "deleted" passwords kept coming back as soon as I enabled Sync, until I realised I had duplicate devices in my Mozilla account control panel. I still have, though, some other connected services (Add-ons, Mozilla Support, Mozilla Monitor...).

Is what I've done enough to ensure they're gone? Where exactly are synced passwords stored, and how can I be sure that they aren't lying around in a Mozilla server, awaiting a future data breach? I don't have the time and energy to change 200+ passwords.

Asked by Álvaro González 1 week ago

Last reply by Paul 2 days ago

Lost my passwords after reinstall

Samsung Galaxy S9 plus. I mistakenly uninstalled Firefox, then reboored and reinstalled it. How do I recover my saved passwords? I tried going to the Data folder, but … (read more)

Samsung Galaxy S9 plus.

I mistakenly uninstalled Firefox, then reboored and reinstalled it. How do I recover my saved passwords?

I tried going to the Data folder, but there is only 1 folder there, "export messages", for an app that lets me print out or save existing text messages .

Help!!

Asked by whattodo 1 week ago

Last reply by TyDraniu 3 days ago

sharing browser tabs from macbook browser to iphone browser

i have searched for hours on how to share a webpage (in firefox broswer) i am viewing on my iphone 15 to my macbook firefox browser when it is open. i have had no succ… (read more)

i have searched for hours on how to share a webpage (in firefox broswer) i am viewing on my iphone 15 to my macbook firefox browser when it is open.

i have had no success

Asked by Jimmy MacDonald 3 weeks ago

Last reply by Kiki 1 week ago

Syncing went horrible

What happened was, when I got my new computer on Christmas, I signed into my Firefox account and I'm not sure if I synced yet, but when I tried to log into my main email,… (read more)

What happened was, when I got my new computer on Christmas, I signed into my Firefox account and I'm not sure if I synced yet, but when I tried to log into my main email, the login wasn't there and a few other logins were gone, this was in 2021, my old pc is really slow and I can't access my computer's account cause it's corrupted and I reinstalled, reverted Firefox, like 5 times but it never worked, if you want to know My email was a gmail login

Asked by c00lmast3rrofficial 4 weeks ago

Last reply by Paul 3 weeks ago

Firefox keeps sending my phone blank links instead of synchronising links!!!, I have uninstalled the browser from my laptop and downloaded a new one to no avail?

There is a serious fault with Firefox and synchronising ,my phone email is full of blank links sent that should have links to download,the data is floating about somewher… (read more)

There is a serious fault with Firefox and synchronising ,my phone email is full of blank links sent that should have links to download,the data is floating about somewhere as my Laptop tells me so !!!. My email is fully working on the phone as I downloaded My BT. The QR did work after lots of mishaps . To make matters worse Google refused Firefox browser so I took it off and downloaded again, they said it was not secure ?.Quite frankly I am pretty hopeless with these gadgets and would like a very simple solution to my dilemma, any suggestions would be gratefully received.

Asked by lee campbell 1 month ago

Last reply by Paul 1 month ago

can find my Mozilla Firefox old data after login Mozilla Firefox profile account

Dear support, Emergency my needs help. Around 10 year plus I am using Mozilla Firefox account and my all data backup, password, web bookmark etc save in my Mozilla acco… (read more)

Dear support, Emergency my needs help. Around 10 year plus I am using Mozilla Firefox account and my all data backup, password, web bookmark etc save in my Mozilla account ([edited] @gmail.com ) . But suddenly this month I change my PC windows and after install Mozilla Firefox and login my Mozilla account I can't find my old data, bookmark, password in my Mozilla account, it's so dangerous for me if I loss this . Please sir as soon as possible fixed my problem and help me to find my all Mozilla account sync data.

Name- Mehedi Hasan Ujon Mozilla account email - [email removed] Mobile: [phone# removed from public support forum]

Asked by SRA.aAkinujOn 1 month ago

Last reply by Paul 1 month ago

deleted app Android

Ever since upgrading to the latest version I'm having all kinds of problems with my s22 Galaxy Android. Thinking somehow like on a PC it would save all my bookmarks I del… (read more)

Ever since upgrading to the latest version I'm having all kinds of problems with my s22 Galaxy Android. Thinking somehow like on a PC it would save all my bookmarks I deleted the app and then reinstalled it only to find that I've lost everything! Is there a way to restore this?

Asked by imagsusman 1 month ago

Last reply by Paul 1 month ago

sync not updating folders or new bookmarks made on otherff devices

Android Samsung fold 4 has had Firefox with bookmarks from initial set up..doesn't automatically add new bookmarks and no folders immigrated from other FF devices which w… (read more)

Android Samsung fold 4 has had Firefox with bookmarks from initial set up..doesn't automatically add new bookmarks and no folders immigrated from other FF devices which work between themselves!

    I also get no sync listing when I hit the 3 vertical dots, tho the phone is listed as active I'm ff devices on mymacs!

Asked by yuppiemobile69 1 month ago

Last reply by Garrett24 1 month ago

found old phone still using Lockwise

I just discovered that the android phone (Samsung A71) I am currently using was in fact still using Lockwise for Auto Fill. How do I force this old copy of Lockwise to d… (read more)

I just discovered that the android phone (Samsung A71) I am currently using was in fact still using Lockwise for Auto Fill.

How do I force this old copy of Lockwise to do a final sync before I uninstall it. I do know that at least some of the passwords stored in it are up to date. At this time, I DO NOT have access to a PC. I DO have access to a more recent android phone (Samsung A53 5G) that DOES NOT have Lockwise installed and is using the most up-to-date version of FireFox for Android.

Also is firefox typed out in lowercase or one of these ways: "Firefox" or "FireFox"? I have a habit of camelcasing some computer terms left over from my days as a UNIX Administrator (AT&T Bell Labs versions and not any BSD versions) and want to know the proper way to type it (from the horse's mouth so to speak).

Regards

Asked by Evil Dave of Canada 1 month ago

Last reply by Paul 1 month ago

SYNC COLLECTIONS from Android Phone to Android Tablet

Hello, It seems you can sync a lot of things between devices. However, COLLECTIONS can not be synced? One of the most interesting newer features on Firefox. Collections… (read more)

Hello,

It seems you can sync a lot of things between devices.

However, COLLECTIONS can not be synced? One of the most interesting newer features on Firefox. Collections are way more easy to use than the old bookmarks and a real game changer on another Browser.

Will Mozilla be able to get this working? I really want to keep using Firefox for its excellent privacy features and independence!

Thanks for your help and feedback!

Pascal

Asked by limburger1971 1 month ago

Last reply by TyDraniu 1 month ago

iOS share menu “send to device” shows “you don’t have any other devices connected to this account available to sync”

Recently (since iOS update to 17.3 perhaps?) the share menu from other apps does not show any of my other devices for me to send tabs to. If I use the share menu to open… (read more)

Recently (since iOS update to 17.3 perhaps?) the share menu from other apps does not show any of my other devices for me to send tabs to.

If I use the share menu to open in Firefox, then use the “send link to device” option there, the expected available devices do show up, and the send action does work (causes tabs to open on those other devices) when I choose them.

This is a recent regression. I want to be able to keep using Firefox on my desktop browser’s despite using a different browser on iOS, and a more cumbersome tab ingestion makes me less likely to continue doing that.

Asked by Greg 2 months ago

Last reply by Tomatoshadow2 2 months ago

Can't sync data on Android

Hello there, I changed my Mozilla password and naturally had to log in again into my account on Android. The whole process worked flawlessly, I can get into my account, … (read more)

Hello there,

I changed my Mozilla password and naturally had to log in again into my account on Android. The whole process worked flawlessly, I can get into my account, the device is shown in the active sessions, everything seems fine. However, when I open the settings on Android, Firefox tells me to log in into my account to sync the data - so I am simultaneously logged in and not logged in. I have restarted Firefox, restarted my phone, un- and reinstalled Firefox, nothing updates the app to finally acknowledge that I am logged in. Is there anything else I can do?

Asked by Thes 2 months ago

Last reply by Paul 2 months ago

Need help with exporting browser data to a different browser

I'm moving to a new browser that works better for my needs, but I can't export my data using Firefox sync due to me not having access to a computer (my laptop is currentl… (read more)

I'm moving to a new browser that works better for my needs, but I can't export my data using Firefox sync due to me not having access to a computer (my laptop is currently unusable). So, is there any way to export my data quickly without using Firefox sync? I looked this up already, but couldn't find any solutions. Hopefully you guys have a solution?

Thanks! Victoria ♡

Asked by Victoria Teel 2 months ago

Last reply by Paul 2 months ago