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Web sites not working properly

Hello, Why some websites aren't working properly with Firefox but does with others? Here are two websites that I have issues with: https://bell.ca (Home internet secti… (read more)

Hello,

Why some websites aren't working properly with Firefox but does with others?

Here are two websites that I have issues with:

https://bell.ca (Home internet section, can't scroll) https://cogeco.ca (Business internet section, can't scroll)

Guillaume

Asked by Guillaume Soucy 5 days ago

Last reply by Guillaume Soucy 5 days ago

PayPal

Hello Recently I’ve been unable to use PayPal links when attempting to check out from any retail website while using FireFox for iOS. When I click the “PayPal” option in… (read more)

Hello Recently I’ve been unable to use PayPal links when attempting to check out from any retail website while using FireFox for iOS. When I click the “PayPal” option in the cart it opens a new tab but nothing happens and the tab and browser bar in the new tab reads “about:blank” This did not used to be a problem. This problem has occurred with any retail site I’ve attempted to check out of recently. My browser is up to date and I’ve already tried clearing my entire browsing history as well as uninstalling and reinstalling FireFox. I’ve reviewed every setting I can find and the other (older) articles I’ve found about this issue reference the desktop version and selecting options such as “Advanced” which aren’t present in the iOS version. Hopefully you can provide some ideas. Thanks!

Asked by han36 5 days ago

Unable to use links in pdf

Trying to open pdf links in Firefox iOS. They open perfectly in Firefox for MacOS, nothing in iOS. Link: https://plymagazine.com/wp-content/uploads/2024/11/Holiday-Guide… (read more)

Trying to open pdf links in Firefox iOS. They open perfectly in Firefox for MacOS, nothing in iOS. Link: https://plymagazine.com/wp-content/uploads/2024/11/Holiday-Guide-2024.pdf?mc_cid=bd9a751607 Contents are all anchor linked, each product has link on QR code and vendor name and URL. Works on Mac but not on iPhone.

Asked by DoctahJ 6 days ago

firefox for android on Samsung Mobile

Following update to 133 I am having problems displaying drop down menus. When selecting a received Email on fastmail.com there used to be a drop down menu at top of scree… (read more)

Following update to 133 I am having problems displaying drop down menus. When selecting a received Email on fastmail.com there used to be a drop down menu at top of screen with options to delete, move, etc. This menu is not in the displayed area on screen; i found it once by scrolling screen but then lost the Email selection.

Asked by davidscott20 6 days ago

enable javascript

The site (which I have used before on this phone) now tells me I must have Javascript enabled. I have looked through SUPPORT and I see 44 other inquiries on this topic b… (read more)

The site (which I have used before on this phone) now tells me I must have Javascript enabled. I have looked through SUPPORT and I see 44 other inquiries on this topic but no answers. HELP!

Asked by jackbeasley802 1 week ago

Last reply by cor-el 1 week ago

  • Solved

Horizontal menu on a web site changed suddenly, no change made to web site

Hello! A web site I frequent, livebyliving.org, has a menu structure running horizontally across the top of the pages. Each option has a pull-down sub-menu. Yesterday af… (read more)

Hello!

A web site I frequent, livebyliving.org, has a menu structure running horizontally across the top of the pages. Each option has a pull-down sub-menu. Yesterday afternoon or evening that menu turned into the three bar menu icon in the upper corner of the pages and the horizontal menu disappeared. When I click the three bar icon the entire menu structure is displayed vertically.

Firefox on my Android tablet was updated November 26. I used the site in question numerous times since that update and the menu was displayed correctly. It displayed correctly yesterday morning, Nov 29. In the evening, when I went to use the site, the menu behavior had changed. I also note the change when using my Android phone. The last Android update for my tablet was February 6, 2023.

I tested with Chrome and Google today and they display the menu correctly so it seems as if something specific to Firefox changed yesterday.

I've attached three screen shots. The first is the correct behavior with the horizontal menu. The second image shows the same page with the changed menu presentation. The third image shows the sub-menu presentation after whatever changed.

Any thoughts would be most appreciated!

Asked by Ed Robb 1 week ago

Answered by Ed Robb 1 week ago

WHY Firefox refuses login on just one website?

I can do anything on firefox except log into the costco.com webssite. I have cleared everything, rebooted, turned off enhanced tracking, popups, no extensions or addons … (read more)

I can do anything on firefox except log into the costco.com webssite.

I have cleared everything, rebooted, turned off enhanced tracking, popups, no extensions or addons but about once every week firefox REFUSES to let me login. I can go to Safari and all is good. What could possibly be left to do, hate to go to Chrome but Mozilla is just not doing right.

Asked by CindyR 3 weeks ago

Last reply by CindyR 2 weeks ago

Always Freeze when typing a name when logging in to Gmail

For some reason, every time I log in to Gmail and start writing a name in the email column, just after writing 2 characters, Firefox immediately freezes. I've reinstalled… (read more)

For some reason, every time I log in to Gmail and start writing a name in the email column, just after writing 2 characters, Firefox immediately freezes. I've reinstalled, I've cleared all data (browsing history, cookies and cache), I've reset, but the problem still exists. But if I log in with another account, Gmail can be accessed smoothly.

Asked by umarfworks 2 weeks ago

open a local url

I can't figure out how to open an url like "http://fritz.box" or "192.168.178.10.1". Either Firefox starts a search or auto completes the address to "https://fritz.box". … (read more)

I can't figure out how to open an url like "http://fritz.box" or "192.168.178.10.1". Either Firefox starts a search or auto completes the address to "https://fritz.box". This address can not be resolved locally. If anyone happens to read this and could help me please, I just want to open the configuration page of my router. And I can't do it with Firefox for Android - so it seems. Thank you for your time!

Asked by Jörg Drechsel 2 weeks ago

Last reply by Jörg Drechsel 2 weeks ago

Bottom Sticky elements stick around 30 pixel from the bottom of browser

Hi, I got a problem since many weeks on Firefox Nightly, the elements on websites that should stick to the bottom float around 30pixels above the bottom. It's kinda annoy… (read more)

Hi, I got a problem since many weeks on Firefox Nightly, the elements on websites that should stick to the bottom float around 30pixels above the bottom. It's kinda annoying. My app is up-to-date. I got a Huawei P20. Thanks Elise

Asked by Elise 2 weeks ago

Last reply by Huseen 2 weeks ago

Bank page not loading

When I log into my online banking I see the bar fill as I'm logged in and then the page with my account information does not load. I used the log-in name/password on my p… (read more)

When I log into my online banking I see the bar fill as I'm logged in and then the page with my account information does not load. I used the log-in name/password on my phone and on Safari and they work. Everything was working last week. I've restarted my computer and checked for updates on it and on FireFox. The bank offers no technical help. Any ideas?

Asked by helfand 3 weeks ago

Last reply by M Rauf 2 weeks ago

Can't access www.millenniumbcp.pt website

Hello, I'm trying to access www.millenniumbcp.pt website but, when I do it, the page turns all white. I called to the bank, and they say it's everything working well fro… (read more)

Hello,

I'm trying to access www.millenniumbcp.pt website but, when I do it, the page turns all white. I called to the bank, and they say it's everything working well from their part.

Can you help me please? What do I have to do? It's urgent.

Best regards, Carlos.

Asked by Carlos 3 weeks ago

San Francisco Chronicle e-paper does not display correctly in FF for Android, and often other browsers. Some pages will not scroll below the initial window, but when page is clicked and opened, then closed, the page may display correctly. Very annoying.

This has been going on for at least several weeks. SF Chron support escalated the issue to their tech dept (not on site), which claimed that the problem is FF, not them. … (read more)

This has been going on for at least several weeks. SF Chron support escalated the issue to their tech dept (not on site), which claimed that the problem is FF, not them.

Asked by dstang4985 4 weeks ago

Last reply by jonzn4SUSE 3 weeks ago

Can not submit an answer to a white card coarse

I’m doing a white card coarse on express online training. I don’t own a computer or iPad and they said if I’m having trouble submitting my answer try fire fox. I am tryin… (read more)

I’m doing a white card coarse on express online training. I don’t own a computer or iPad and they said if I’m having trouble submitting my answer try fire fox. I am trying to do that but with no success

Asked by rickyamartin30 3 weeks ago