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How can I be 100% sure that my passwords are not stored somewhere?

I've been deleting my saved passwords in Firefox, after migrating to a standalone password manager. It's been anything but easy (deletions are not synced, and bulk deleti… (read more)

I've been deleting my saved passwords in Firefox, after migrating to a standalone password manager. It's been anything but easy (deletions are not synced, and bulk deletion process is inconvenient to say the least).

What worries me is that my "deleted" passwords kept coming back as soon as I enabled Sync, until I realised I had duplicate devices in my Mozilla account control panel. I still have, though, some other connected services (Add-ons, Mozilla Support, Mozilla Monitor...).

Is what I've done enough to ensure they're gone? Where exactly are synced passwords stored, and how can I be sure that they aren't lying around in a Mozilla server, awaiting a future data breach? I don't have the time and energy to change 200+ passwords.

Asked by Álvaro González 1 week ago

Last reply by Paul 2 days ago

Lost my passwords after reinstall

Samsung Galaxy S9 plus. I mistakenly uninstalled Firefox, then reboored and reinstalled it. How do I recover my saved passwords? I tried going to the Data folder, but … (read more)

Samsung Galaxy S9 plus.

I mistakenly uninstalled Firefox, then reboored and reinstalled it. How do I recover my saved passwords?

I tried going to the Data folder, but there is only 1 folder there, "export messages", for an app that lets me print out or save existing text messages .

Help!!

Asked by whattodo 1 week ago

Last reply by TyDraniu 4 days ago

Unable to find autofill setting in Firefox for iOS (iPhone)

I can’t find the Auto-fill settings in FF on iOS. I found instructions here for where they should be and they are not there. Was this feature taken away recently. It’s VE… (read more)

I can’t find the Auto-fill settings in FF on iOS. I found instructions here for where they should be and they are not there. Was this feature taken away recently. It’s VERY tedious not having this feature. Am I doing something wrong?

Asked by Haru 2 weeks ago

Last reply by Haru 1 week ago

Issue with Bitwarden Autofill on Firefox for iOS

I'm using Firefox on iOS along with the Bitwarden app for password management. I've noticed that Chrome and Safari display Bitwarden suggestions for password autofill dir… (read more)

I'm using Firefox on iOS along with the Bitwarden app for password management. I've noticed that Chrome and Safari display Bitwarden suggestions for password autofill directly in the toolbar, but Firefox does not. Is this due to my settings, or could it be an unfixed bug with Firefox on iOS? Has anyone else encountered this issue or knows if it's being addressed?

Asked by protrude581 2 weeks ago

Last reply by Kiki 2 weeks ago

iOS Autofill

When using Apple keychain or Bitwarden, Firefox does not prompt to auto fill the email field in most login situations. In order to get the auto fill prompt to show up, I … (read more)

When using Apple keychain or Bitwarden, Firefox does not prompt to auto fill the email field in most login situations. In order to get the auto fill prompt to show up, I have to manually type the username/email on the first screen. Then once I submit that Firefox sometimes triggers the auto fill from Bitwarden for the second password screen. An example log in is Google. Username and passwords are not “all in one.” So Firefox won’t fill my email.

I submitted this feedback in the App Store, and was told to explain more here. This is a dealbreaker for me. With RSI I can’t afford to type extra.

Asked by Liketheduck 1 month ago

FireFox IOS Credit Card Autofill Not Working

I can't get Firefox to autofill credit card information on any pages in Firefox IOS. I have a valid credit card saved, and I have autofill toggled on, but it has never wo… (read more)

I can't get Firefox to autofill credit card information on any pages in Firefox IOS. I have a valid credit card saved, and I have autofill toggled on, but it has never worked. I don't get a prompt to autofill or anything. Any suggestions as to how to solve this? Thanks!

Asked by zlatcho 1 month ago

found old phone still using Lockwise

I just discovered that the android phone (Samsung A71) I am currently using was in fact still using Lockwise for Auto Fill. How do I force this old copy of Lockwise to d… (read more)

I just discovered that the android phone (Samsung A71) I am currently using was in fact still using Lockwise for Auto Fill.

How do I force this old copy of Lockwise to do a final sync before I uninstall it. I do know that at least some of the passwords stored in it are up to date. At this time, I DO NOT have access to a PC. I DO have access to a more recent android phone (Samsung A53 5G) that DOES NOT have Lockwise installed and is using the most up-to-date version of FireFox for Android.

Also is firefox typed out in lowercase or one of these ways: "Firefox" or "FireFox"? I have a habit of camelcasing some computer terms left over from my days as a UNIX Administrator (AT&T Bell Labs versions and not any BSD versions) and want to know the proper way to type it (from the horse's mouth so to speak).

Regards

Asked by Evil Dave of Canada 1 month ago

Last reply by Paul 1 month ago

autofill inconsistencies

hello, i would like to say that i love Firefox, and i would definitely use it... but there's only one thing that stops me from using it. Is that Firefox doesn't detect lo… (read more)

hello, i would like to say that i love Firefox, and i would definitely use it... but there's only one thing that stops me from using it. Is that Firefox doesn't detect login fields properly. I currently use 1password and i never suffer the same problem with brave browser or vivaldi. i hope to hear from you.

Asked by *MDMAXXESS 1 month ago

username is not filled when using Android autofill

Hello, I use KeepassDX and Android autofill to manage and use my logins/passwords on Android. On Chrome for Android or Opera for Android, when I click on a username fie… (read more)

Hello,

I use KeepassDX and Android autofill to manage and use my logins/passwords on Android. On Chrome for Android or Opera for Android, when I click on a username field in a web page, everything is working fine : I can click on the button above the keyboard, unlock the password manager and select the login/password entry I want, and both username and passwords fields are filled.

However, on Firefox for Android, most of the time, if I click on the username field, nothing is happening (no button to unlock the password manager and select a username/password). It seems Firefox fail to detect the username and query Android autofill. If I click on the password field, I can select a username/password entry as expected. But only the password is filled. Again, it seems Firefox does not detect the username and so does not fill it. I have to open the password manager app (keepassDX), search for the entry, copy the login, and paste it in Firefox. It's really annoying and cumbersome.

Is there a way to make Firefox detect usernames fields, and play nice with Android autofill ? Or should I submit a bug report ?

Have a nice day ! :-)

Asked by Jonathan D. 1 month ago

Problems logging into websites and staying logged in, firefox for iOS

I use Firefox on my iPhone 12. When using commercial websites where I need to be logged in, such as for example a retailer where I have a loyalty account, I am constantly… (read more)

I use Firefox on my iPhone 12. When using commercial websites where I need to be logged in, such as for example a retailer where I have a loyalty account, I am constantly logged out and need to log in again. When I do log in, it at first appears to auto-fill my credentials but then when I try to proceed it throws an error and I have to type them in by hand. This happens across sooooo many different websites that I'm convinced it's the browser and not the site. It's driving me so crazy that I am planning to switch to another browser. Before I do, is anyone familiar with this issue? Does anyone know how to solve it?

Asked by leah.w.hartman 2 months ago

suggested logins not working

Recently updated my galaxy s22 to android 14. Now Firefox does not suggest logins correctly for any sites. It knows that there is a saved login but the suggested option … (read more)

Recently updated my galaxy s22 to android 14. Now Firefox does not suggest logins correctly for any sites. It knows that there is a saved login but the suggested option is 'purpled' out and no values are provided. Also when I navigate to settings it does not present the option to view any logins.

Asked by beastman1 2 months ago

Last reply by Paul 2 months ago

Can’t access “Passwords” or Autofill Credit cards” from Settings

Recently deleted and reinstalled Firefox on IPad because it kept crashing. The newly installed version won’t let me open passwords and auto fill credit cards from Setting… (read more)

Recently deleted and reinstalled Firefox on IPad because it kept crashing. The newly installed version won’t let me open passwords and auto fill credit cards from Settings . Also seems to have stopped asking if I want to save logins and passwords for new sites . iPad is running iOS 17.2

Asked by DCT 2 months ago

Firefox iOS cannot show passwords or usernames

After doing an iCloud transfer from my old iPhone to my new iPhone a few days ago, I cannot see my saved passwords or usernames. My old iPhone and personal laptop show t… (read more)

After doing an iCloud transfer from my old iPhone to my new iPhone a few days ago, I cannot see my saved passwords or usernames. My old iPhone and personal laptop show them correctly, but not on this new iPhone. Even if I manually sign into my accounts, they won’t show at all. I’ve reached out to Reddit and GitHub, but I can’t get any answers, so I’m hoping help directly from Mozilla can help solve this issue.

Asked by ethan.dimmie19 2 months ago

  • Solved
  • Archived

Credit card autofill feature has disappeared from settings??

I constantly used the auto fill for credit cards, but went to pay for something and it didn't auto fill so I went to settings and there is no auto fill section under priv… (read more)

I constantly used the auto fill for credit cards, but went to pay for something and it didn't auto fill so I went to settings and there is no auto fill section under privacy and security?? WTH??

Asked by cobbsimone 6 months ago

Answered by zeroknight 6 months ago

  • Archived

Fire Fox stopped auto filling passwords from iOS password repository

Until today, Fire Fox on my iPad has reliably interacted with the iOS password repository to auto fill passwords for web sites. Now it presents the prompt to use a saved … (read more)

Until today, Fire Fox on my iPad has reliably interacted with the iOS password repository to auto fill passwords for web sites. Now it presents the prompt to use a saved password but it never goes and retrieves it. It leaves the login and password fields blank. I’m using Firefox 116.2 (33536) and iPadOS 16.6.

It has also stopped working on my iPhone.

Asked by daywood 6 months ago

Last reply by Paul 5 months ago

lock and unlock on my email

I am seeing a locked Firefox when I am using my email. I am unable to remove it or unlock it. I cannot use auto fill now ..on my android phone while using my email. I don… (read more)

I am seeing a locked Firefox when I am using my email. I am unable to remove it or unlock it. I cannot use auto fill now ..on my android phone while using my email. I don't understand Mozilla configure!!! Phone is [telephone number] Email.. [email address] Please help.

Asked by Elaine Stewart 5 months ago

Last reply by Paul 5 months ago