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  • Archived

user names and passwords

I believe the last Firefox "update" messed up my user names and passwords. I have tried to log in to pay two bills on line this morning and both times I couldn't log in. … (read more)

I believe the last Firefox "update" messed up my user names and passwords. I have tried to log in to pay two bills on line this morning and both times I couldn't log in. The box with the user name and/or password had black marks over them.

Asked by mizzou10 6 months ago

Last reply by Chris Ilias 6 months ago

  • Solved
  • Archived

barclays login gives 'bad request'

URL - https://bank.barclays.co.uk/olb/authlogin/loginAppContainer.do Worked OK before Firefox update last week. Full response:- Bad request Your browser sent a query this… (read more)

URL - https://bank.barclays.co.uk/olb/authlogin/loginAppContainer.do

Worked OK before Firefox update last week.

Full response:- Bad request Your browser sent a query this server could not understand.

Works OK on MS Edge browser.

Asked by neilashmore 6 months ago

Answered by cor-el 6 months ago

  • Archived

Having problems logging in to PNC online banking but not with Chrome

On my PC with Firefox, I'm trying to login to PNC online banking from this site: www.onlinebanking.pnc.com. If I manually enter the username and password, the Sign in but… (read more)

On my PC with Firefox, I'm trying to login to PNC online banking from this site: www.onlinebanking.pnc.com. If I manually enter the username and password, the Sign in button becomes active, and I can login successfully. But, for this site only, Firefox is not automatically filling the username and password. I have to tap the username field and then select the username from a drop down list of the synced logins. But after I do, the Sign in button remains grayed out and not clickable. For what it's worth, on other websites, Firefox autofills the username and password without me manually selecting it. And I don't have any problems logging in to those websites. But of course, I have none of these problems with Chrome.

As a side note, the Firefox Android browser won't even display a drop down list of synced logins when I tap the username field on www.onlinebanking.pnc.com. Nothing happens when I tap the field. And I did confirm that the login was already synced in the login storage. Again, this problem does not happen with the Chrome Android browser.

I have reinstalled Firefox and also ran it in safe mode, with no luck. How can I fix these problems? Any help would be greatly appreciated. Thanks.

I'm using Firefox 76.0.1 (64-bit).

Asked by Fat Tony 6 months ago

Last reply by Fat Tony 6 months ago

  • Solved
  • Archived

Problem with Chase bank on line bill pay

I saw another complaint about BofA with the same problem. On line bill pay will not work with Firefox. I logged on to Chase with Edge and it worked. It lets you put in th… (read more)

I saw another complaint about BofA with the same problem. On line bill pay will not work with Firefox. I logged on to Chase with Edge and it worked. It lets you put in the information but when you submit it comes back with a blank screen and never finishes with Firefox. Help

Asked by jaw20002 7 months ago

Answered by FredMcD 7 months ago

  • Archived

When I try to login to my Bank of America account the password box is permanently grayed out so I am unable to login. Thank god for Safari.

May 4, 2020. I am using the current Firefox on a new MacBookPro laptop with the current MacOS. I tried to login to my Bank of America account and the password box is pe… (read more)

May 4, 2020. I am using the current Firefox on a new MacBookPro laptop with the current MacOS. I tried to login to my Bank of America account and the password box is permanently grayed out. So I cannot access my BoA account. Safari works fine.

Asked by cnewsom 7 months ago

Last reply by FredMcD 7 months ago

  • Archived

I can't use my bank's internet banking website. I can log in but not access services

I can log in to my bank's internet banking website, but not access any of the services. I can't even properly log out again. Whenever I try to view my account from the "a… (read more)

I can log in to my bank's internet banking website, but not access any of the services. I can't even properly log out again.

Whenever I try to view my account from the "account overview"/homepage I am getting the message

"Bad Request

Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit."

This happens AFTER I log in to my account, when I try to look at my account balance or make a payment - or even when I try to log out. Interestingly it does not happen if I want to check something that requires a new tab to be opened. That works ok.

All other sites I use are working correctly.

My bank says it is most like an incompatibility with the latest version of Firefox - and can only offer the option to uninstall and reinstall Firefox or use another browser. (I have a back-up browser which does function properly.) I am running Firefox 75.0 on Windows 7 Professional - I have some work programs that don't work with more recent Windows versions. The last time I was able to use my internet banking through Firefox was 7th April.

Asked by lionladysf 7 months ago

Last reply by lionladysf 7 months ago

  • Archived

Some favicons do not appear in bookmarks toolbar

I have returned to Firefox after a long hiatus. I imported my bookmarks from Chrome and recreated the bookmarks toolbar. After clicking on each one, most of them populat… (read more)

I have returned to Firefox after a long hiatus. I imported my bookmarks from Chrome and recreated the bookmarks toolbar. After clicking on each one, most of them populate with their favicon, but a few do not. Any idea why? The icons do appear on the tab. This is a brand new installation so I can't imagine that clearing the cache would help.

Asked by phdarch 8 months ago

Last reply by cor-el 7 months ago

  • Archived

error after entering Credit card OTP - An error occurred during a connection to acs7.enstage-sas.com.

Trying to use my Kotak bank credit card online to pay some bills, after entering OTP and proceeding - error comes up - " Blocked by Content Security Policy An error occur… (read more)

Trying to use my Kotak bank credit card online to pay some bills, after entering OTP and proceeding - error comes up - " Blocked by Content Security Policy An error occurred during a connection to acs7.enstage-sas.com. Firefox prevented this page from loading in this way because the page has a content security policy that disallows it. " Screenshot attached, used Chrome it worked ok. This used to work before, i used it about 1 month ago. Let me know how I can help.

Asked by robp251 8 months ago

Last reply by robp251 8 months ago

  • Archived

I'm getting the "Secure Connection Failed" error on www.becu.org. Only in Firefox 73.0.1. Safari, Internet Explorer and Chrome all load the sites correctly.

I'm running on Mac Pro 5,1, Mac OS 10.11.6. No security software is running. The fact that three other browsers work just fine, leads me to believe it must be a problem w… (read more)

I'm running on Mac Pro 5,1, Mac OS 10.11.6. No security software is running. The fact that three other browsers work just fine, leads me to believe it must be a problem with Firefox. The error occurs when I select the 'online banking' button on the home page of www.becu.org.

Asked by 3rdAveSlinger 9 months ago

Last reply by cor-el 9 months ago

  • Archived

FF won't display some data entry boxes, eg Captcha, making it useless in many places

At Vanguard a box to select an option was just not visible. Worked on Google. At several other sites the "I am not a robot" Captcha was just not there. Worked fine on … (read more)

At Vanguard a box to select an option was just not visible. Worked on Google. At several other sites the "I am not a robot" Captcha was just not there. Worked fine on Google. I have no special settings and my privacy setting is standard, with no special options selected. Windows 10, current all updates. Nothing unusual running except Avast Free. I'm going to have to stop using this program for anything productive until I get a fix here. Sorry, I really hate to use Google and let them sell my soul to everyone willing to pay to exploit me for profit.

Asked by wttomlinson 9 months ago

Last reply by FredMcD 9 months ago

  • Archived

since 65.0.2 I can't sign on to lockheedmartinsavings.empower-retirement.com send password but firefox just sits. like it didnt send it!

First of all I didn't want a new firefox update but FAIL to be able to stop it. Secondly since the 65.0.2 downloaded on 3-5-2019 I have not been able to signin on this s… (read more)

First of all I didn't want a new firefox update but FAIL to be able to stop it.

Secondly since the 65.0.2 downloaded on 3-5-2019 I have not been able to signin on this site: lockheedmartinsavings.empower-retirement.com I (seem to be able to) enter user and password but then firefox has the little-circle going around until forever. Last time it worked was 3-6-2019 AM - coincidence?

Asked by saturnfun 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Why can't I access my bank account on your site?

Tried to access my online bank account from your website but got a message that it's not a secure site. I called my bank who told me that it's because of one of your upda… (read more)

Tried to access my online bank account from your website but got a message that it's not a secure site. I called my bank who told me that it's because of one of your updates. How can I fix this issue? I can access my account from other sites, just not yours.

Asked by majean19 2 years ago

Last reply by FredMcD 1 year ago

  • Archived

Outlook-Microsoft and some Bank sites are not visible with Mozilla

Mozilla is updated, however, some webpages are not visible such as: Outlook-Microsoft, Hotmail, and some banks. I dislike IE. Can someone please help me? Thank you … (read more)

Mozilla is updated, however, some webpages are not visible such as: Outlook-Microsoft, Hotmail, and some banks. I dislike IE. Can someone please help me? Thank you

Asked by Cunumicita 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

After most recent Firefox update, can't sign into TD Ameritrade website, can't display full content on various United Healthcare web pages, Yahoo Finance not di

After the last few updates of Firefox I am having increasing trouble using some websites, TD Ameritrade, United Healthcare, and Yahoo Finance. I have the latest update … (read more)

After the last few updates of Firefox I am having increasing trouble using some websites, TD Ameritrade, United Healthcare, and Yahoo Finance. I have the latest update on High Sierra 10.13.6 and Firefox 65.0. United healthcare problem started about 5 months ago when some of the pages would partially load or not load at all. Clearing cache and cookies, etc. used to solve that problem, but not any more. Problem still persists. Then after another update about a month ago, Yahoo Finance pages showed truncated column shown and inability to scroll to bottom of editing windows to save changes. That seem to resolve after about 2 week and full screens reappeared. But the Yahoo Finance problems came back after Firefox most recent update. Also, about a month ago my TD Ameritrade website started to load very slowly about the time the Yahaoo problem became worse. Now, after the latest update, I get the the login page, but after inputting the id and password, website never connects---justs gives me a blank page that never loads. In summary, I have 3 important websites that I cannot access or navigate using Firefox, BUT CAN ACCESS AND NAVIGATE USING SAFARI. I prefer, and been a loyal user/promoter of Mozilla products for decades especially for their versatility, and superior security. I hope that something can be done, so that these important sites will again fully function using Firefox.

Asked by bashwk 1 year ago

Last reply by bashwk 1 year ago

  • Archived

Why am I told when using internet banking with tsb that popups are not enabled when the Firefox system tells me that they are enabled?

I use internet banking. I am prevented from reading messages, printing statements et al, the reason given being that popups are not enabled by my browser (Firefox). I hav… (read more)

I use internet banking. I am prevented from reading messages, printing statements et al, the reason given being that popups are not enabled by my browser (Firefox). I have checked the system, which says that popups are enabled for the website I use. Very frustrating!

Asked by toddfarm 1 year ago

Last reply by McCoy 1 year ago

  • Solved
  • Archived

ABN AMRO e-dentifier does not work on firefox

ABN AMRO e-dentifier software (e-dentifier connected with cable) does not work on Firefox. ABN AMRO says on their website that they support Firefox, but it does not work.… (read more)

ABN AMRO e-dentifier software (e-dentifier connected with cable) does not work on Firefox. ABN AMRO says on their website that they support Firefox, but it does not work. They suggest to move to Chrome, which I don't want.

Does anybody have this problem also? And does anybody know how to solve?

Asked by Raymond 1 year ago

Answered by cor-el 1 year ago