All Products Community Forum

I thought Thunderbird was free to use. It's asking me to donate and I can't access my current emails from my account. If this is free than why on earth do I HAVE to donate to get access to my emails. That is not right. Please help me.

Thank you Malcolm

Hi,

My computer crashed, and when it came back up I'm unable to locater any of my folders in Thunderbird. THis is a HUGE problem for me, as I have SO MUCH stored in the folders there. When I close and restart Thunderbird, it asks me to "Set Up Your Exising Email Address" Blow that it says, "To use your current email address fill in your credentials. Thunderbird will automatically search for a working and recommended server configuration."

So, I think it's treating me like I don't have an account, but I can see my address book with like 4,200 contacts in there.

Please help! Thanks so much in advance.

Danny

Your review was unsuccessful

Hi Møhãměđ, Your Facebook account has been permanently disabled.

You requested a review of this decision, but we still found that your account, or activity on it, didn’t follow our Community Standards. You can’t request another review.

i need help please reconnect my facebook account as soon as possible if you need to send me references for this please

Looking for a way to let two Windows 10 user accounts access the same Thunderbird account/files.

We have a desktop PC used by two people, 'C' and 'S'. They each have a Windows user account, but share an a general email address (don't ask...)

The Thunderbird installation has at least 32GB worth of mail, going back several years, which I'd prefer not to duplicate on the hard drive. Additionally, mail is only stored on the server for 2 weeks, before being deleted. The Thunderbird installation is accessed from user account 'C'. The computer will, for practical reasons, only be used by one person at a time, but they will both be logged in most of the time, and would likely both have Thunderbird running at the same time.

Is there a way to direct Thunderbird, opened from user account 'S', to the files used by 'C'?

Thanks!

I was browsing this page: https://support.mozilla.org/en-US/kb/adding-a-holiday-calendar

Which says:

• Select "On the Network", and click "Next".
• From the Format list, select iCalendar (ICS).

But when I select "On the Network" I see no options for file format (TB 138).

Is subscribing to remote ics files still supported, or must we download the files locally and subscribe to them there?

I rebooted my Windows 11 PC yesterday and apparently Thunderbird updated to version Thunderbird 128.6.1esr (64-bit) during the reboot. Unfortunately, when I opened Thunderbird, it showed a Create New Account screen instead of my existing email accounts. I went to "about:profile" and it lists my existing profile as the default, but it will not access any of the accounts in it. I've tried reinstalling Thunderbird over the existing copy and get the same result. I'm at a loss as to how I can retrieve many, many years of emails in six accounts!

I have been a Thunderbird user for over 10 years and recently my employer has started switching us over to Google Workspace emails. I'm trying to add the email to Thunderbird, but keep getting a blank gray screen (Image 2) in the Google pop-up after clicking "Allow" (Image 1). No error messages are displayed anywhere in the pop-up or in Thunderbird.

I have tried several times with no success. I've tried rebooting, same issue. I've tried disabling all the plugins in Thunderbird, same issue. I've let the screen sit there for over 20 minutes and nothing occurs. I even tried one-time hitting "Deny" and got the same blank screen.

As it is occurring inside Thunderbird itself, I have no way of telling what is going wrong. I know I am signing into my new Google account successfully as I wouldn't reach the page with "Allow".

Anybody know what I can do?

I have followed the instruction https://support.mozilla.org/de/kb/Benutzerprofile-Thunderbird#w_ein-profil-sichern to shift my profile from one harddrive to an other on my PC

The original profile is still on the old location %APPDATA%/Thunderbird I have updatet profiles.ini pointing to the new location At first glance it seemed to work Thunderbird was starting and when I cloesd it the date of files in the new location changed. But when I renamed the old profile in the old location Thunderbird does not start correctly and I only get

   <menuitem id="folderPaneContext-getMessages"
</pre>
^
If I rename the old profiles again to the original names, it starts without any issues

Hiya! The email I used to make this account is my work email, since I only use this account when I'm at my job so I can have my necessary bookmarks at all times. We recently updated our emails at work to have a different address, so its now it's different. I can't change this manually, so here I am. The current email this account is listed under now will be deleted in about two years time, so I'd like to get ahead of that.

Thank you!

When I attempt to add a Gmail account, I get this error - "Unable to login at server. Probably wrong configuration, username, or password"

Below are the steps with screenshots: - checked for no cookies to prevent Google from asking for an actual login - no stored google passwords - didn't put in my password on setup - TB finds the available configuration - prompted to login at google - add google password - allow access - error message

I have restarted Thunderbird. I have checked for updates (even though I have it on auto-update).

Are there settings on my Google or Gmail account that could prevent this from working?

I have been using the Thunderbird email client on my Mac for a long time to access my corporate Gmail account. (This is not a personal Gmail account, it is a corporate Gmail linked with Okta.)

In this corporate Gmail account, I do not have access to "App Password" settings or "Less Secure App Access" options. Everything was working fine until 25th April 25. On that day, I updated my Okta password, which also affected my Gmail account because Gmail is connected through Okta.

Since then, my Thunderbird email client has stopped working. It keeps asking me to allow Thunderbird to access Gmail, and even though I allowed it many times, the same pop-up keeps appearing. To troubleshoot the issue, I have tried the following steps:

• Reset my Okta password again to rule out any password issues. (I am able to log in to Gmail successfully with the new password and I can configure the same Gmail account with the Mac Mail app without any issue.)

• Upgraded the Thunderbird client to version 137.0.2.

• Cleared saved passwords and cleared cookies. (Note: "Accept cookies from sites" is enabled under Web Content settings.)

• Deleted the account from Thunderbird and tried to re-add it.

After this, I started getting the error: "Unable to log in at server. Probably wrong configuration, username, or password."

• While adding the account, I entered my name and email address, left the password field blank, unchecked "Remember Password", and filled in the configuration manually.

When I clicked on "Re-test", it detected the server settings correctly. But when I clicked on "Done", I got the same error again.

• Created a completely new profile in Thunderbird and tried again, but still faced the same issue:

"Unable to log in at server. Probably wrong configuration, username, or password."

• Uninstalled Thunderbird completely and reinstalled it, but the issue still remains. (Please refer to the attached screenshot.)

• I tried the troubleshooting mode, which disables all the add-ons and themes, but the issue is still the same.

Any help would be appreciated.

I'm not sure if this is relevant, but Gmail has made some changes (see the link https://support.google.com/mail/answer/7126229?visit_id=638814378228955739-1844270273&hl=en&rd=1). This might be causing the issue, though it was working fine until I reset my password on April 25th.