Firefox not launching (crashing) after update 82.0

We use Firefox as our company default and it has been running fine. This morning our devices started updating to version 82.0 and now it will not re-open. We get the foll… (read more)

We use Firefox as our company default and it has been running fine. This morning our devices started updating to version 82.0 and now it will not re-open. We get the following in event viewer:

Faulting application name: firefox.exe, version: 82.0.0.7592, time stamp: 0x5f8738dd Faulting module name: ntdll.dll, version: 10.0.18362.1049, time stamp: 0xb5beef21 Exception code: 0xc0000409 Fault offset: 0x00000000000a1170 Faulting process id: 0x504 Faulting application start time: 0x01d6a79d51cff95a Faulting application path: C:\Program Files\Mozilla Firefox\firefox.exe Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll Report Id: a6b172b9-a2b5-4bc0-a874-22a48b48aa06 Faulting package full name: Faulting package-relative application ID:

When trying to uninstall from Program and Features we get the following NSIS error (attached).

Asked by dirkvdm85 1 day ago

Last reply by philipp 21 hours ago

firefox closing itself randomly

The firefox browser has been closing itself recently, quite often aswell(2 times a day minimum). No crash reports, nothing like that afterwards either. when i reopen the … (read more)

The firefox browser has been closing itself recently, quite often aswell(2 times a day minimum). No crash reports, nothing like that afterwards either. when i reopen the browser it continues where i left off. i use the duckdugo extention if that may play a role in it.

Any ideas?

All the best!

Asked by rovassel 5 days ago

Last reply by Niko Koppenberg 4 days ago

There is no indication of progress while a webpage is downloading. We only get an icon when the process is done.

There is no indication of progress while a webpage is downloading. I'm looking for something like the rotating hour glass, or a rotating circle of dots. Only when the … (read more)

There is no indication of progress while a webpage is downloading. I'm looking for something like the rotating hour glass, or a rotating circle of dots. Only when the process is done do we get the page's icon on the tab. As it is, I never know if my request to open a webpage is working or if the computer has locked up. It must have changed with the latest update because, although I can't remember exactly how Firefox previously indicated loading in progress, I instantly noticed the LACK of it as soon as I booted up the newest version.

Thank you.

Asked by back2ack 5 days ago

Last reply by cor-el 5 days ago

Main Facebook page not loading properly, but login page works and it does work in incognito mode.

Hi, upon waking up this morning, found out my facebook is not loading properly. Did try clearing the cache and still issue persist. The login page works fine, but when lo… (read more)

Hi, upon waking up this morning, found out my facebook is not loading properly. Did try clearing the cache and still issue persist. The login page works fine, but when logged in, its just plain blank. Did try logging in on incognito mode and it works as it should be. Can anyone help?

Asked by verserkis 6 days ago

Last reply by christopherwhite597 4 days ago

why has all info about network proxy for FF for Android DISAPPEARED??? how may we restore proxy settings after about:confg has been taken away???

'Support" in gPlayStore said to come here for help. So far, NO JOY. When you suddenly stripped away access to about:config, you also wiped out my previously working PROXY… (read more)

'Support" in gPlayStore said to come here for help. So far, NO JOY.

When you suddenly stripped away access to about:config, you also wiped out my previously working PROXY SETTINGS? WHY??? What gave you the right to screw that up as part of "updating???"

Rather than fascisticsally removing about:config, WHY NOT CREATE A MECHANISM TO BACK-UP, RESTORE, RESTORE-TO-LAST-KNOWN-GOOD and OFFLINE EDIT :config SETTINGS. THAT would be USEFUL IDIOT-PROOFING, rather than taking away about:cofig.

If idiots are wrecking their FFforA by breaking things in about:config, LET THEM UNINSTALL/REINSTALL and START OVER FROM SCRATCH.

Why PUNISH EVERYONE ELSE???

The Devs are smarter than this. So are Power Users. Forcing Nightly and/or Beta is overbearing and arrogant.

Asked by anon.anon.nul 1 week ago

Last reply by Seburo 6 days ago

Refresh icon missing

This morning I am visiting my usual sites but the circular arrow icon to refresh the page is missing. I tried a power down and restart. No impact. This is the iOS version… (read more)

This morning I am visiting my usual sites but the circular arrow icon to refresh the page is missing. I tried a power down and restart. No impact. This is the iOS version.

Asked by RHinCT 1 week ago

Last reply by Gator5000e 6 days ago

Recovering bookmarks

On my Mac, I deleted Firefox and all of its orphan files using AppDelete, then reinstalled Firefox. Is there any way to recover my bookmarks? I still have some Firefox fo… (read more)

On my Mac, I deleted Firefox and all of its orphan files using AppDelete, then reinstalled Firefox.

Is there any way to recover my bookmarks? I still have some Firefox folders in my Trash folder as shown in the attachment.

I'll appreciate your help. You can email me at harvey@rawns.com.

Harvey Rawn

Asked by Harvey Rawn 1 hour ago

Last reply by jscher2000 1 hour ago

Can't Access any website after deleting trusts

I had an issue with a self hosted website's self signed cert and the code it gave, it recommended I go to Preferences > Privacy & Security > View Certificates … (read more)

I had an issue with a self hosted website's self signed cert and the code it gave, it recommended I go to

Preferences > Privacy & Security > View Certificates > Authorities

and delete the offending trust. I couldn't find which trust it was I needed to delete, so I just deleted them all, assuming it would reverify valid ones later on, and the broken one would be fixed.

Now I can't access any website. Not even google.

How can I just reset all my SSL settings without resetting firefox entirely?

Asked by firefox1050 2 hours ago

Last reply by jscher2000 1 hour ago

How do I put my signature like I typed it under my mail?

Hello, I can't figure out how I have to set my signature up. Whatever I tried (change settings, type as plain text, read from file...) had no effect. I want my signature … (read more)

Hello,

I can't figure out how I have to set my signature up. Whatever I tried (change settings, type as plain text, read from file...) had no effect. I want my signature just to look like my regular text. default color, font, text type (based on my current settings) and without this "--" between the body and signature. How can I disable this unwanted behavior?

Thanks!

Asked by nils12 2 hours ago

Last reply by Matt 2 hours ago

Paste EXCEL tables into Thunderbird e-mails

If I copy an Excel table and paste it into an e-mail I am composing, it shows up beautifully as a table in the draft e-mail, but anyone receiving the e-mail on an iPad or… (read more)

If I copy an Excel table and paste it into an e-mail I am composing, it shows up beautifully as a table in the draft e-mail, but anyone receiving the e-mail on an iPad or iPhone sees gibberish.

Same result if I paste the table into Word first, and then into the e-mail being composed.

If I paste into Notepad, and then into the e-mail, all the formatting is lost

If I save the table into a pdf file, "copy" the image from the pdf, and paste it into the e-mail it shows up as text, but some text gets dropped and line endings get messed up, and I cannot completely fix them - Thunderbird RTF editor cannot seem to remove spurious line endings (and it is far too much work anyway).

Are there any workarounds?

Asked by JonathanWexler 5 hours ago

Last reply by Matt 2 hours ago

I've been logged out of my websites every time I close the browser

I have all my settings set where it doesn't do that. I have everything unchecked with regards to deleting history and logins and have the delete cookies to unchecked to. … (read more)

I have all my settings set where it doesn't do that. I have everything unchecked with regards to deleting history and logins and have the delete cookies to unchecked to. My settings have been the same for years and haven't changed.

Asked by joshandjosh92 5 hours ago

Last reply by jscher2000 39 minutes ago

FIrefox presents saves jpg as webp

Here's the issue in a nutshell: When I navigate to this URL (https://publicdelivery.b-cdn.net/wp-content/uploads/2015/12/Jeff-Koons-Michael-Jackson-and-Bubbles-1988-cera… (read more)

Here's the issue in a nutshell:

When I navigate to this URL (https://publicdelivery.b-cdn.net/wp-content/uploads/2015/12/Jeff-Koons-Michael-Jackson-and-Bubbles-1988-ceramic-106.7-x-179.1-x-82.5cm.jpg) intending on saving out the picture, Firefox ( or so it appears) forces the user to save it as webp, instead of its actual format, as you can see from the URL. Granted, I got to that photo in the first place from Google image search but spawned it into an independent window, which should occupy a separate memory space and not reference a previously cached file. While i get the primary application is to allow for multiple res versions while referencing only one file, this behaviour is pointless, irksome and serves no practical purpose when accessing the asset with an explicit URL, plus it puts unnecessary and Big Brother-ish barriers up for the less savvy. I solved the issue ultimately, but who is at fault here? Is this a function of Firefox or of the CDN where it's hosted?

Asked by bartmowrey 6 hours ago

Last reply by cor-el 4 hours ago

Wiped login information

This identical message is has been sent to Webroot support. There are several websites which I visit on a daily basis both at home and work. At home and work I regularly… (read more)

This identical message is has been sent to Webroot support.

There are several websites which I visit on a daily basis both at home and work. At home and work I regularly go to Amazon and Google. At home I go to Instagram, Facebook, Tumblr, and others. I use Firefox at home and work. Webroot Internet Security Plus v9.0.29.52 is being used at home and a corporate version of Webroot is being used at work. Tonight I started the home computer up and found that Amazon required login credentials. I COPIED the login information from the Firefox "Saved Logins..." screen to log into Amazon. Instagram, et al. seemed to access fine. I performed a complete Webroot scan of my computer and one "threat" was discovered, but no information about this "threat" could be found. I then just went back to Webroot to get the version number for this complaint and it doesn't even recognize the fact that I performed a manual scan an hour ago. It thinks the last scan was 22 hours ago and it only took one second when in fact the LAST scan took over six minutes!

In order to author this complaint, I had to restart Firefox. Currently Amazon is the only website that has retained login information. All others - Google, Instagram, Facebook, Tumblr AGAIN require logins! AGAIN, I can go to the saved logins within Firefox, COPY the credential information and PASTE it into the appropriate fields in the appropriate website and I'm logged back in...for now.

PLEASE explain to me how this information is continually being wiped clean and if Webroot isn't doing it, then what is, since Webroot is telling me my system is clean.

Thank you.

Asked by gumby_dammit223 6 hours ago

Last reply by FredMcD 4 hours ago