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I was attempting to use Thunderbird Restore Tool to merge multiple Thunderbird profiles. Before I started, I copied the existing Thunderbird profile to a safe location where it has remained undisturbed. The Thunderbird Restore Tool did not produce the desired results, but that is a story for another day. I tried copying the saved profile back to C:\User\Tom Hayden\AppData\Roaming\Thunderbird\Profiles. I then started Thunderbird. It returned something very close to "Your profile file is inaccessible or corrupted". After some research, I edited the profiles.ini to point to the old profile file. Thunderbird would not start. I tried multiple iterations of thunderbird - p to run the profile manager. I was, eventually, able to get thunderbird to start and read the most recent e-mails from the server. However, it would not load any of the old e-mails from the old profile. I went to the profile thunderbird is currently using. Under ...\thunderbird\profile\pd785tbj.Default_User\Mail I found Local Folders-1 and pop3.airmail.net. Under pop3.airmail.net I can see the directory structure I used for my old e-mail. Everything appears to be present and in place. No matter what I do, Thunderbird will not read/load those e-mails. There is also an ImapMail directory with mail.airmail.net. Under it is a directory structure that appears to be what is actually showing up in Thunderbird. How do I restore/reload/recover/whatever the old e-mails in pop3.airmail.net? Please make your answer as explicit as possible.

Regarding the new built in Firefox VPN. If I have Tabs open and Enable the VPN on a New Tab, does it then affect all previously opened Tabs, only the New Tab, only the New Tab and Tabs opened after that initial New Tab, or ? Also, is there a Meter Display or similar so I know how much of the 50GB VPN allotment has been used or is remaining ? Thank you, very kindly ...-- J V

You installed without my permission the Microsoft web app. That is spyware that has cost you this user. I will uninstall Firefox, tell everyone I know what you 'security-minded' liars are really doing to us. I belong to a gaming club with hundreds of members and by tonight they will all know not to trust Firefox. You really have some nerve teaming up with that nasty organization. Before this day is out all my contacts on all my social media sites will know what you are doing. I have a $3,000 rig that you jeopardized.

I have been using your browsers for years. No longer. Any time I can bad mouth you I will. You can take that to the bank.

so when I'm watching a video in a diff tab then navigate to a new tab, what appears to happen is a search box attached to the previous tab pops in that I cannot type into, but clicking the "go back to active tab" button in the seach box brings me back to my previous tab. pretty annoying and would like to figure out what the heck is doin this

I tried the Toolbar fixes in this forum and got the menu to show up, thank you. (Any menu in Compose mode had disappeared. Actually, both Firefox and Thunderbird icons on desktop and Taskbar had disappeared as well, and I had to reinstate shortcuts. This may or may not be pertinent.)

But when I try to add "Send" to the menu, using customize, the "Send" icon is nowhere to be found as an option, so I cannot add it to the Toolbar in Composition mode. "Send" is grayed out in all bold textmenus. If I use Ctrl-Enter, message does get sent. Using Windows 10, still. Perhaps this is an upgrade issue?

My Firefox created a new profile and reset everything. I was able to go back and locate my bookmarks and restore them, but my menu bar is reset, my history and saved passwords etc are all gone.

Most of my buttons have disappeared except the send button, which doesn't work. Online help is confusing or doesn't fix the problem. I'm ready to move to a different platform. Why is this so difficult?

Good Day.

I have encountered a problem recently with on particular forum site.

When I attempt to login I receive an error after pressing the submit button. 

The form displays this error "The submitted form was invalid. Try submitting again."

I have been using the site regulary for several years and have never had this problem

The following is what I am using:

    Firefox ver 153.0.1 64 bit
    Windows 10 and/or Windows 10 (yes this is happening on all 3 of my PCs)

The forum site is using phpBB Forum Software. I do not know the version. As stated above they have been using this software for several years.

In trouble shooting this issue I have discovered that if I do the following in the specified order I can login and create and respond to posts and Private Messages. But as soon as I log out I receive the invalid form message until I do the following steps again.

            1) Clear all cookies, temporary cache, site settings, browsing and download history, site settings
               and saved form info.
            2) Shutdown Firefox 
            3) Navigate to my profile with Windows Explorer 
            4) Delete the file cookies.sqlite

I must do this each and every time I access the site.

I am at a loss as to what to do about this. Does Firefox have any error logs or console logs? If so how can I enable them to see if I can get a better idea of what is happening?

Thanks in advance for any help with this.

I can't download some pdfs, notably my bank statements. I CAN download some pdfs. Eg, I can download my car manual (although it's a process of downloading it to my Google Drive). However, trying to download my bank statements, Firefox gives me no options at all, and, indeed, I get an error message. Yet I CAN download my bank statements using Google Chrome! I've carefully checked all my Firefox settings, but nothing seems to address this problem. I've spoken to my bank, and they don't know why I can't download them either. When I try to download the statements, I get a screen saying it can't give me a 'Preview' (see attached screenshot), but there's a 'Download button. When I click that I get a white screen with the 'error' message:

"No API key found in request. request_id: d52e0732a3d10a75b1ec58534845c15c"

(2nd attached screenshot.)

I have asked about this before on this forum, but to no avail.

How do I make "other bookmarks" show up on the bookmarks menu? (Not the toolbar, thanks).

Basically for me, the bookmarks toolbar is just too much valuable real estate in the window. I keep it turned off. Until a year or two ago I could access "other bookmarks" in the bookmarks menu -- in fact I still can at my wife's home computer. (Oddly, she keeps the bookmarks toolbar turned on, so if I needed to get to other bookmarks at home it wouldn't be much trouble anyway.) I've hunted around on the internet and found nothing but advice on how to use "other bookmarks" on the toolbar, which is what I'm trying to avoid. A helpful AI (hahahahaha) suggested that turning the "OB" off on the toolbar would leave me "still" able to access them on the menu, but that didn't change anything on the menu.

Thank you in advance!

Windows 10 Home, version 22H2, Firefox 148.0.2 (64 bit), old i5 cpu, 16GB RAM, mother's shoe size 8A, never been to a Phish concert but talked and talked and talked to Johnny and Jesse Clegg once after a midnight show.

https://ww38.flplayer.net/welcome this tab tries to start, even when reinstalled firefox, virus detector says is a malicious site.Someone infected the installation?

メールソフトをアウトルックからサンダーバードへ移行したく、サンダーバードのアプリはダウンロードしましたが、 サインインに失敗なのか？認証できなく困っています。受信サーバーはIMAPですが、サンダーバード ではPOP3とでてきたので、手動でIMAPにかえてもみましたが、とにかく認証しないのです。 どうしたらよいか教えていただきたいです。

Please provide clear, step-by-step troubleshooting instructions to identify the cause of the problem and explain how to fix it. If possible, include the Firefox settings I should check and any tests I can perform to determine whether extensions, hardware acceleration, graphics drivers, or network settings are responsible.