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Every several months, I get this message when I try to access a saved password.

"Unlock Firefox"

Why does this happen.???

AND WHY CAN'T I SIMPLY CALL A TECH AT FIREFOX TO HELP ME SOLVE THIS PROBLEM.????

THE TOUBLE SHOOTING ON THIS SITE IS [expletive] RIDICULOUS.

Hi,

I have tried to sync between my two computers, but it did not work out well:

e.g when I click on ‘show more bookmarks (>>)’ on the right side of the screen (next to Other Bookmarks) I get - Firefox is not responding and I have to click on

-> Close the program.

If I click on -> Wait for the program to respond - Firefox never responds! And before I click on -> Close the Program - my keyboard input is totally erratic!

This occurs on both computers! - what can I do…..

I have therefor on the computer I want to be on the receiving end:

- deleted: History, Downloads and Tags and All Bookmarks - Cleared browsing data and cookies - Closed all open tabs

And now I am Signed in with Syncing; ON - on both computers again.

But I have not checked any of the check-boxes in ‘Manage sync…’ - ‘Manage what syncs on all your connected devices’ i.e. Bookmarks, Passwords, settings, History, Payment methods, Open tabs, Add-ons

Why is there no check-box tag groups!

What do I have to do on my SOURCE compute and on the DESTINATION computer for - a one way sync of everything?

Best regards, Einar

PS,

After Signing in I was presented with the following, and I chose Not Now

Sync your Firefox experience View your saved passwords, tabs, browsing history and more — across all your devices. Select an option to continue:

- I already have Firefox for mobile Start your sync now if you already have Firefox on your mobile device. 

- I don’t have Firefox for mobile Download Firefox on your mobile device, then start your sync.

Not now

Hello I have a problem, namely at work when I click a link to a photo, the Firefox browser open a new tab but displays nothing (white background), but when I hover over the link and click enter, what should appear is what should be there. Where in the settings can I change it so that such links do not have to be approved by enter.

I have sound in Windows, but YouTube is dead quit. I have tried all that is suggested in Firefox help and some YouTube sites. Nothing worked. I have tried off the computer and restarted, but no change. My system is Windows 11, sound works, and the latest Firefox update installed. Question is this a YouTube tacit to stop NoScript and uBlock?

I thought this problem was resolved last month. Today, all my historic emails have disappeared but are visible in safe/troubleshoot mode.

I have done the following:

1) Disabled all extensions. 2)Themes are set to default. 3) force updates through Help - "About" .

It seems that all new emails are being shown in TB but all historic ones have diappeared except for in safe mode.

Please could someon help. Thank you so much

Suddenly messages have disappeared from all folders; all I see is No messages found.

I tried Repair Folder. It appeared to work, it ran for several minutes on my Inbox, but that didn't help.

I discovered that if I run in Troubleshoot mode that all messages appear, but when I close Thunderbird and relaunch, which opens without Troubleshoot mode, that all messages have again disappeared.

I'm running 128.11.0esr with windows 10.

recently, if i attempt to bookmark a URL, the dialog box to choose which folder to save to no long appears....the bookmark is automatically saved to the last folder used. i discovered that i can copy the url, open manage bookmarks, and paste into the desired folder...however.... I would like to change this back to allow me to choose from that dialog box. any assistance is greatly appreciated. thank you

This REALLY shouldn't be this hard. Created a TB profile backup (see subject) from my LAPTOP. Copied it to c:\users\username\appdata\roaming\thunderbird\profiles on DESKTOP. Trying to open TB, I get error: Your Thunderbird profile cannot be loaded. It may be missing or inaccessible

Must be something I'm doing wrong. Been on the interweb for 2 hours trying to get this accomplished. Tried everything I could find. Unsuccessful. Can someone help?

As an aside, c:\users\username\appdata\roaming\thunderbird entry is MISSING from my laptop. Can't find the profile directory. TB opens fine on the laptop, so profiles directory is available to TB, but NOT to me. Where would the profile directory be stored on the LAPTOP?

I updated Firefox this morning to 139.0.4 on my Mac and now the '+' sign to add a new tab no longer appears on the tab bar. I can still add new tabs with Command T however.

Any suggestions on how to restore the '+' sign?

Thanks Dan

Sehr geehrtes Team, ich wurde aufgefordert, ein Upload zu starten bei Firefox. Das habe ich versucht. Ich erhalte die Meldung 'Couldn't load XPCOM' Was muss ich tun, um Firefox wieder zu starten ?? Wird dringend wg. Kontoprüfungen benötigt ! Kann dieses evtl. an fehlender Kapazität liegen ? Z.Zt. habe ich 371 MB von 111 KB zur Verfügung. Ich bitte Sie, mir schnell zu helfen - Danke vielmals. MfG Karin Gähler Telefon +49 [phone number removed]

I recently needed to reinstall Firefox to attempt to deal with an issue. It turned out Firefox was not the cause but when the new browser opened, it did not have the Home icon on the toolbar.

I went to "Customize toolbar" and added it but now it shows up on the far right end of the toolbar. It used to be to the left of the URL area. I tried to grab it with the mouse and drag it but it won't move.

Every time I need to jump to a home page I end up going where it used to be. I realize this is small potatoes but is there any way to get it back where it used to be?

I am trying to import a backup of my gmail using using ImportExportTools.

What does this error message mean? Is there a corrupt email in my gmail? If so how can I find and delete it so I can complete the import, I think it was close to finishing.

2nd question.... After clicking OK on the error message I can select the local folder it was importing and I can see it is then downloading a range of messages with mention of their labels in the bottom of the window but the labels are not creating folders. Should I expect it to do that?

[Exception... "Component returned failure code: 0x80550005 [nsIMsgFolder.msgDatabase]" nsresult: "0x80550005 (<unknown>)" location: "JS frame :: resource://mboximport/content/mboximport/modules/mboxImportExport.mjs?14.1.7 :: rebuildSummary :: line 706" data: no]

rebuildSummary@resource://mboximport/content/mboximport/modules/mboxImportExport.mjs?14.1.7:706:5 _importMboxFile@resource://mboximport/content/mboximport/modules/mboxImportExport.mjs?14.1.7:415:16

Hiya. I had a message that I accidentally deleted by force-of-habit. I found it in Bin and selected Move To/Favourites/Inbox. It's now disappeared and doesn't show in the search. It's not present on my Gmail account either. Is there any way to get this back?

When I delete an email message, they do not go to Trash, they just disappear. I have used TB for several years but this started happening just recently. I can right click on a message and Send To to Trash, or drag and drop, and both those and work. I have went through all the settings I can find, and don't see any obvious problems. I did find a "fix" from 2023 that involved deleting the Smart Mailboxes folder and restarting TB but that that didn't help.